# Dropbox Paper Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Dropbox Paper the right Task Management solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188157/Dropbox-Paper/reviews

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Dropbox Paper

4.4 (242)

[View alternatives](https://www.capterra.com/p/188157/Dropbox-Paper/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Dropbox Paper

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

Neelam R

AssociateWriting and Editing, 51 - 200 employeesUsed the software for: I used a free trial.

“Its seamless collaboration features, allowing real-time editing and brainstorming with my team, all in one beautifully designed workspace.“

August 19, 2024

joel k

CEOInformation Technology and Services, Self-employedUsed the software for: I used a free trial.

“I think that compared to other word processing tools, Paper may lack some advanced features such as more complex layout options and more detailed tracking of changes.“

December 14, 2023

KR

Kay R

OwnerEducation Management, 2 - 10 employeesUsed the software for: 6-12 months.

“I also love that you can drop in videos, images, and even Spotify links – everything looks good and works smoothly“

December 15, 2024

IM

Ian M

Account managerMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years.

“I found the user interface difficult to navigate and logins weren’t the easiest.“

August 6, 2024

Alan P

Manager Financial Planning and AnalysisFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Dropbox Paper is a simple and easy platform for producing papers and communicating with others; it takes little to no time to set up documents, and users have the option to personalize documents to meet their own needs.“

August 6, 2023

IM

Ian M

Account managerMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years.

“Some members of my team seemed to be locked out of various projects“

August 6, 2024

Alan P

Manager Financial Planning and AnalysisFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I'm making folders to organize my documents and make them available from any device, and it also allows me to work with others.“

August 6, 2023

MJ

Mwangi J

Marketing Content WriterInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“If you lose internet connection sometimes it takes time to start responding.“

September 17, 2023

## Showing most helpful reviews

Showing 1-25 of 242 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Habibah M.  
Information Technology Support Assistant  
Telecommunications  
Used the software for: 2+ years

### "Edit online document with ease."

May 20, 2021

5.0

I work on an IT team, and I've started using Dropbox Paper's to-do list features to create my information technology plans. However, I am hoping it had a daily calendar alternative! Overall, it's a valuable method for managing projects when working with others.

Pros

I believe Dropbox Paper is a relatively new feature. It has a fantastic general layout that allows you to create tables, describe the text, create a to-do list, tag people, and create a timeline. You may emphasize text or leave a note directly in the paper, making it simple to keep track of progress and make decisions.

Cons

I hope the to-do list could place the dates in sequential sequence and attach them to the calendar automatically. The choice is currently available, but it is entirely manual. Plus, for color coding, I need more highlight color choices so it i can distinguished between the notes or the editing that has added to the document.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Dropbox paper is more suitable for editing document and sharing it with my colleagues.

Review Source

KR

Kay R.  
Owner  
Education Management  
Used the software for: 6-12 months

### "Simple, Clean, and Great for Teamwork"

December 15, 2024

5.0

It’s been really solid for working with other people and keeping ideas organized. I’ve used it for lists, planning, and creative stuff, and it works great for that. It’s just not as powerful as Google Docs if you need all the bells and whistles

Pros

I really like how clean and simple Dropbox Paper feels. It’s not cluttered like some other tools, so it’s super easy to just start writing or brainstorming. I also love that you can drop in videos, images, and even Spotify links – everything looks good and works smoothly

Cons

It’s a bit basic when it comes to formatting. If you’re trying to make a super polished document, it’s not the best for that. Also, you can’t really use it offline, which can be annoying when you don’t have great internet.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

I wanted something simpler and cleaner for brainstorming and quick collaboration. Dropbox Paper’s ability to embed videos, images, and even Spotify playlists all in one place made it perfect for creative projects and team workflows. Plus, I already use Dropbox, so it just made sense.

Review Source

BD

Blake D.  
Director  
Information Services  
Used the software for: 1-2 years

### "Dropbox review "

March 24, 2025

3.0

Pros

I love Dropbox for the “easy to use” feels sometimes, depending on what you’re doing and it gives you lots of space for any type plod project you may have or files and documents

Cons

It can sometimes be where it’s too much going on if you’re not use to it. Once you get use to it then it’s perfect!

Review Source

VR

Verified Reviewer  
Technical Lead - Data Analytics  
Computer Software  
Used the software for: 2+ years

### "So simple, but very power for organization and task coordination"

May 17, 2022

5.0

Paper is, for my team, the ideal replacement for hardcopy notes and simple assignments. Too many alternatives try doing too much in a small window of use. Dropbox Paper keeps you connected, on the same page, and mobile when need be.

Pros

The most powerful feature for us (working in software) has been the simplistic yet powerful markup and shortcuts system. The formatting is so easy to use but also isn't restricted to one method, allowing more mouse-centric or keyboard-oriented users flexability.

Cons

I wouldn't mind seeing a dedicated desktop application in addition to the browser interface. Even if it was just a PWA, it would keep users from being so married to more tabs in their web browser.

Alternatives considered

[Roam](https://www.capterra.com/p/236467/Roam/)

Reason for choosing Dropbox Paper

After very little time in a 'test drive' mode, Paper made it clear it was the right fit for our needs. No bloat and unused feature sets with reasonable pricing sealed the deal.

Switched from

[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Features and pricing

Review Source

VR

Verified Reviewer  
Educator  
Education Management  
Used the software for: 1-2 years

### "Dropbox still needs Improvement"

February 15, 2023

4.0

as a new manager in this company (school) I have introduced Dropbox to improve the way all work processes and to track all the different operations tasks and projects. so it solved so many problems related to managing and tracking projects and it yielded good results

Pros

Dropbox has been round for quite sometime. it has many advantages:Apps available for practically every operating systemFlexible array of collaborative toolsSolid offerings for premium subscribersDigital signatures enabledSuperb app integrationAutomatic file backup and synchronizationOffline functionalityit is still one of the best apps out there

Cons

however it needs some improvementsPoor storage limits for free usersComparatively expensive paid subscriptionsSecurity weaknessesLimited search functionif these elements were improved, the app will be the best in the market

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Dropbox Paper

the choice was based on my previous experience. I previously used Dropbox as a student and as a trainee. so I had some experience with the software so the idea and workings of the software were easy. therefore it was my best choice.

Review Source

Javier A.  
Senior UX Designer  
Computer Software  
Used the software for: 2+ years

### "Great tool for writing and sharing"

April 29, 2020

5.0

I love this tool. I write practically all my text with it.

Pros

Paper is a incredibly well polished cloud based wysiwyg markdown editor and along with Medium has set the standard for these. It includes some handy features like tables and to-do lists It comes directly with your Dropbox account. It also has very easy sharing. But above all its minimalistic interface helps you focus on writing and removes most distractions.

Cons

Since it is markdown based, it lacks but the most basic formatting options. So if you want more visual adjustments or advanced word processing features, you won't find them in paper

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

A more polished UI and a more minimalistc approach to writing

Review Source

VR

Verified Reviewer  
Business Owner  
Media Production  
Used the software for: 1-2 years

### "A better version of Google Docs"

December 17, 2019

4.0

It helps when we have a larger story to work on or project, allowing editors to look in on work and make changes, even though we're not in the same room (or the same building).

Pros

Easy to use, perfect for groups working on projects. Not only can you share documents, but you also can get updates from different group members. In some ways, it's like a mix of Google Docs and Stack.

Cons

Nothing really. It's works well, both on wifi and using data on phones and laptops. It doesn't take long to train an employee to use it successfully.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

At the time, Google Docs had issues working on some browsers. That created problems where we had some employees able to access the documents and others couldn't. Dropbox Paper solved that problem.

Review Source

VR

Verified Reviewer  
Web Analyst  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple, sometimes too much"

February 17, 2021

4.0

I was using Paper in the previous company, and I remember that I liked it as long as I was able to find what I was looking for.

Pros

I liked the easiness of using the app. It's really simple to create a document, edit it, and even share it within the organization. It has a quite dynamic development.

Cons

Files organization and search. Unless you are the master of structures, you may find it hard to find a document among hundreds of others. What's more, it's sometimes hard to tell what Paper is really for: it's not exactly a good replacement for Google Docs, neither as for documentation tools like Confluence or Notion. The simplicity has its price.

Switched from

[Confluence](https://www.capterra.com/p/136446/Confluence/)

Confluence was suffering from a few annoying bugs and is not as user-friendly as Paper.

Review Source

aM

alex M.  
CEO  
Consumer Goods  
Used the software for: I used a free trial

### "tools to create "

April 16, 2025

4.0

at the end this this helps in a great way people to share and create works really great.

Pros

it gave me a lot of option of creations tools to work with and it works good for what i need.

Cons

some times its really difficult to understand sometime the way it is and complicate .

Review Source

BP

Brittany P.  
Case Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Easy, efficient "

January 5, 2025

4.0

It’s efficient and stores all documents needs for my position.

Pros

That it is efficient for jobs that are work from home but still need to access documents from the company.

Cons

No dislikes at this time. It has been a benefit to us right now.

Review Source

AG

Arlene G.  
Pharmacist  
Hospital & Health Care  
Used the software for: 2+ years

### "Storing and sharing of files in Dropbox"

July 29, 2021

5.0

Designing a simpler approach to keep files in sync was part of making work better for individuals. Today, it entails creating solutions that decrease busywork so you may concentrate on the important tasks. The majority of productivity tools obstruct your progress. They ding, distract, and disturb the flow of your team, so you spend your days hopping between apps and tracking down feedback. It's a waste of time, not the important stuff. This is something we want to fix. I believe that there is a better way to work. Dropbox makes it easier for people to stay organized, stay focused, and communicate with their teams.

Pros

Dropbox's key benefit is that it is absolutely free. There are no hidden fees or extra expenses after you begin using the service. When you sign up for a Dropbox account, you get two gigabytes (GB) of storage space for free. This is a generous amount of storage. There are, however, ways to expand your area without spending a dime. Sending Dropbox fan mail, connecting your Dropbox to social media, and urging family, friends, and other individuals to join Dropbox are all examples of these ways. Dropbox allows you to share files. All you have to do is place the files in a folder that is designated for sharing with certain users or the general public to do this. Dropbox is also an excellent platform for storing and backing up data. This implies that if your computer or smartphone fails or is lost, you can simply access all of the files stored on it using Dropbox. This will save you a lot of time and effort.

Cons

The security of the files is one of the tool's drawbacks. Dropbox's security has been called into question. There have been a number of instances of servers being hacked and data being stolen. As a result, any sensitive information stored on Dropbox should be kept safe. The encryption used to protect user data on Dropbox is currently only known by the developers. Users are not permitted to encrypt their information before uploading it to Dropbox.

Review Source

BM

Becky M.  
Founder  
Consumer Services  
Used the software for: 1-2 years

### "Good experience "

September 1, 2023

5.0

Dropbox paper is great when collaborating as a team.

Pros

I use Dropbox paper for meeting notes, project plans, event plans, and other miscellaneous documents. The integration with Dropbox makes it a good option for teams and collaboration because it's easy to safely and securely share documents. It's easy to organize, format, and edit documents as well.Now I can turn any document into a template on Dropbox paper. That's a big deal because I can quickly get the exact document that I need and use it anytime. Just click the "Templatize" icon. It will be shareable as well. That's so much simpler than the old method of clearing information and re-entering.

Cons

Dropbox is a little more expensive than it's competitors. Additionally, I like the security of sharing with Dropbox, however sometimes I need to share with someone who does not have a Dropbox account and I want to drop those security measures for that particular instance. It's difficult to do that.

Review Source

CM

Cedric M.  
Technology Teacher  
E-Learning  
Used the software for: 1-2 years

### "Dropbox Paper is a must have for any professional organization. "

May 13, 2024

5.0

Pros

Dropbox Paper combines ease of use, collaboration features, and customization options, making it a versatile tool for both individual note-taking and team collaboration.

Cons

I have no cons for Dropbox paper. One feature that can be enhanced is the Offline limitations. Although Dropbox allows offline editing, some students and staff reported limitations. For instance, offline mode doesn’t support all features. This is the only improvement which can be considered.

Review Source

VR

Verified Reviewer  
IT Systems Admin  
Education Management  
Used the software for: 2+ years

### "Dropbox Paper hits the sweet spot of simplicity and functionality"

October 29, 2019

5.0

I use paper for meeting notes, work-night checklists, documentation (it wiki), project tracking... and various similar features with my family with the personal account.

Pros

I love the simplicity of the tasklists with due dates and assigned users. We use this tool for so many things, and its just what we need and nothing we don't in each case. (shout out to the sorting features: ctrl+arrow)

Cons

Oh geez. I can't even. I'm trying to think of any time I've been frustrated or disappointed... nothing comes to mind. I think once the auto-renaming of URLs based on the title flaked out for a bit and make links not work right. Self-corrected.

Review Source

PK

Pankaj K.  
Developer  
Education Management  
Used the software for: 2+ years

### "Drop box is soft shaduler "

February 17, 2023

5.0

Pros

Best feature of this software is easy to to use

Cons

Sometimes we assigned lots of task which gives lots of notifications

Review Source

GH

Grant H.  
Broker  
Real Estate  
Used the software for: 2+ years

### "A lot of features for as simple as easy as it is."

July 19, 2024

5.0

I don't use it as much as other note-capturing apps (Like Apple Notes and google docs), but I have been impressed with how easy DropBox Paper is and the features it has.

Pros

The features, especially: Timeline, tables, ToDo lists, adding media.

Cons

It is not quite as quick or convenient as Apple Notes or services like that.

Review Source

Hakob A.  
Researcher  
Telecommunications  
Used the software for: 6-12 months

### "A very useful tool for researchers"

April 17, 2020

4.0

Overall, I like it very much. I have kind of a newer-generation typing experience (with all this emojis, hashtags, code presentations, etc.). However, for more serious projects and research, I'd still prefer Microsoft Word and Overleaf. Keep the good work, guys.

Pros

✔Ease of use: It is super clean. There are no unlimited numbers of options and buttons like in Word. So if there is a need to create a simple document real quick, it's absolutely possible with Dropbox Paper. ✔LaTex and code formatting: For presenting such things as a code, it is extremely handy to have a function which allows to change the text formatting to present a code (also for LaTex). Unfortunately, they are not functional :( ✔Integration with various third party services (Spotify, Prezi, we even Instagram xD)

Cons

❗ It could be much better if it could really be integrated with such services as LaTex, BibTex, Grammarly, etc. Yet, I believe it can be improved over time.

Review Source

VR

Verified Reviewer  
Solutions Engineer  
Computer Software  
Used the software for: 1-2 years

### "Writing on Dropbox Paper feels very natural"

February 22, 2020

5.0

Dropbox Paper shocked me on how much I learned to love the product. I thought there wouldn't be many differences in Paper and Google Docs, but I much prefer to use Paper.

Pros

Everything looks beautiful when you write it using Dropbox Paper. It's easy to collaborate between teammates on one document and I love the additional features such as commenting.

Cons

Although there are folders, it's a little difficult to organize all the documents I write. I would to see the option to create templates as well.

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Easy to use"

November 27, 2019

5.0

Pros

I really like how the software allows you to do automatic updates. This saves so much valueable time because the files I selected are set up to automatically back up even while I am running other programs.

Cons

I do not like the size limits for the value.

Review Source

VR

Verified Reviewer  
Information Technology Analyst  
Telecommunications  
Used the software for: 1-2 years

### "Online document editor"

May 8, 2021

5.0

Really helpful when i drafting for our project, my other colleague can edit it and collaborate with the document. I also use Dropbox Paper as my on-the-go document creation and instantly stored on the cloud storage for easy access.

Pros

The best thing with documents stored in the cloud is, multiple users can access them. My teammates and I can be working on the same document and collaborate on it quickly. The document can be edited and updated automatically after I'm closing the document.

Cons

Nothing that i dislike about this software, everything is working, and i love working with it.

Review Source

Justin P.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Great application, task management is disconnected though."

September 15, 2020

5.0

Great! I've using it since it came out and when you need a collaborative writing tool it is fantastic.

Pros

Paper gives you a great interface to quickly take notes with other colleagues in real time. In our current remote work world it is critical to be able to stay on the same page and this helps greatly.

Cons

It is great to be able to enter tasks but Dropbox doesn't have a task management feature so if a client asks for something that requires a task (everything) you can create it in this document but then you have to manually create the tasks in Asana, Teamwork, ClickUp, etc.

Review Source

TD

Tom D.  
Owner and Lead Photographer  
Photography  
Used the software for: 6-12 months

### "Dropbox Paper saves me time!"

March 21, 2024

5.0

It's a tool that allows a very in-depth collaboration with my clients over a multitude of platforms, without having to overcome device restrictions.

Pros

The ability to create templates and collaborate using many device types, e.g., desktop, tablet, smartphone.

Cons

Being a photographer, I'd like to see some type of shareable Storyboarding tool to be able to create a storyline with my clients.

Review Source

radhakrishna M.  
Senior Executive Finance  
Food Production  
Used the software for: 6-12 months

### "Go to Product for Mid-Level Enterprises"

November 9, 2022

4.0

For me, Dropbox Paper comes with Dropbox Storage subscription, whenever i work something it auto save to my Dropbox, which is very good feature.

Pros

Whenever me and my team wants to work on something new, Dropbox Paper is the go to tool. as it is very user friendly and easy to navigate, easy to share workings.

Cons

There are some few things to improve apart from that, it's good.

Review Source

Vaibhav G.  
Clinic Admin  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall a good software"

August 9, 2022

4.0

Pros

Content writing becomes very easy, app and website are in sync. helped me improve task productivity.

Cons

Can't think of any cons, its really nice app

Review Source

Titus S.  
Managing DIrector  
Education Management  
Used the software for: 6-12 months

### "Dropbox Paper user review"

June 11, 2020

5.0

awesome experience, I liked the to-do list feature

Pros

I liked that I can create to-do lists assign folks and even put a deadline and that it reminds people when they are expected to deliver. This is cool to me for collaboration and for a team working together

Cons

That I have to be online, not sure I can do this offline, I have tried but the paper takes me back online

Review Source

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[Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)

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