---
title: "Dropbox Paper Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Dropbox Paper the right Project Management solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/188157/Dropbox-Paper/reviews/"
page_type: "reviews"
language: "en"
---

Dropbox Paper

4.4 (242)

[View alternatives](https://www.capterra.com/p/188157/Dropbox-Paper/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 30th, 2026

# Reviews of Dropbox Paper

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

KR

Kay R

OwnerEducation Management, 2 - 10 employeesUsed the software for: 6-12 months.

“I also love that you can drop in videos, images, and even Spotify links – everything looks good and works smoothly“

December 15, 2024

joel k

CEOInformation Technology and Services, Self-employedUsed the software for: I used a free trial.

“I think that compared to other word processing tools, Paper may lack some advanced features such as more complex layout options and more detailed tracking of changes.“

December 14, 2023

Neelam R

AssociateWriting and Editing, 51 - 200 employeesUsed the software for: I used a free trial.

“Its seamless collaboration features, allowing real-time editing and brainstorming with my team, all in one beautifully designed workspace.“

August 19, 2024

MJ

Mwangi J

Marketing Content WriterInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“If you lose internet connection sometimes it takes time to start responding.“

September 17, 2023

TD

Tom D

Owner and Lead PhotographerPhotography, Self-employedUsed the software for: 6-12 months.

“It's a tool that allows a very in-depth collaboration with my clients over a multitude of platforms, without having to overcome device restrictions.“

March 21, 2024

JW

Justin W

Marketing CoachMarketing and Advertising, Self-employedUsed the software for: Less than 6 months.

“It seemed like it wanted to give me an alternative to Google Docs. And, it sort of does, but largely didn't.“

October 27, 2023

SS

Shivani S

Graduate assistantBiotechnology, 10,001+ employeesUsed the software for: More than 2 years.

“I use Dropbox paper with projects at their nascent stage but for more involved steps in the later steps of a project, I use other tools that allow a wider set of app integrations.“

April 7, 2024

IM

Ian M

Account managerMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years.

“I found the user interface difficult to navigate and logins weren’t the easiest.“

August 6, 2024

## Showing most helpful reviews

Showing 1-25 of 242 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Habibah M.  
Information Technology Support Assistant  
Telecommunications  
Used the software for: 2+ years

### "Edit online document with ease."

May 20, 2021

5.0

I work on an IT team, and I've started using Dropbox Paper's to-do list features to create my information technology plans. However, I am hoping it had a daily calendar alternative! Overall, it's a valuable method for managing projects when working with others.

Pros

I believe Dropbox Paper is a relatively new feature. It has a fantastic general layout that allows you to create tables, describe the text, create a to-do list, tag people, and create a timeline. You may emphasize text or leave a note directly in the paper, making it simple to keep track of progress and make decisions.

Cons

I hope the to-do list could place the dates in sequential sequence and attach them to the calendar automatically. The choice is currently available, but it is entirely manual. Plus, for color coding, I need more highlight color choices so it i can distinguished between the notes or the editing that has added to the document.

Switched from

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

Dropbox paper is more suitable for editing document and sharing it with my colleagues.

Review Source

KR

Kay R.  
Owner  
Education Management  
Used the software for: 6-12 months

### "Simple, Clean, and Great for Teamwork"

December 15, 2024

5.0

It’s been really solid for working with other people and keeping ideas organized. I’ve used it for lists, planning, and creative stuff, and it works great for that. It’s just not as powerful as Google Docs if you need all the bells and whistles

Pros

I really like how clean and simple Dropbox Paper feels. It’s not cluttered like some other tools, so it’s super easy to just start writing or brainstorming. I also love that you can drop in videos, images, and even Spotify links – everything looks good and works smoothly

Cons

It’s a bit basic when it comes to formatting. If you’re trying to make a super polished document, it’s not the best for that. Also, you can’t really use it offline, which can be annoying when you don’t have great internet.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

I wanted something simpler and cleaner for brainstorming and quick collaboration. Dropbox Paper’s ability to embed videos, images, and even Spotify playlists all in one place made it perfect for creative projects and team workflows. Plus, I already use Dropbox, so it just made sense.

Review Source

BD

Blake D.  
Director  
Information Services  
Used the software for: 1-2 years

### "Dropbox review "

March 24, 2025

3.0

Pros

I love Dropbox for the “easy to use” feels sometimes, depending on what you’re doing and it gives you lots of space for any type plod project you may have or files and documents

Cons

It can sometimes be where it’s too much going on if you’re not use to it. Once you get use to it then it’s perfect!

Review Source

VR

Verified Reviewer  
Technical Lead - Data Analytics  
Computer Software  
Used the software for: 2+ years

### "So simple, but very power for organization and task coordination"

May 17, 2022

5.0

Paper is, for my team, the ideal replacement for hardcopy notes and simple assignments. Too many alternatives try doing too much in a small window of use. Dropbox Paper keeps you connected, on the same page, and mobile when need be.

Pros

The most powerful feature for us (working in software) has been the simplistic yet powerful markup and shortcuts system. The formatting is so easy to use but also isn't restricted to one method, allowing more mouse-centric or keyboard-oriented users flexability.

Cons

I wouldn't mind seeing a dedicated desktop application in addition to the browser interface. Even if it was just a PWA, it would keep users from being so married to more tabs in their web browser.

Alternatives considered

[Roam](https://www.capterra.com/p/236467/Roam/)

Reason for choosing Dropbox Paper

After very little time in a 'test drive' mode, Paper made it clear it was the right fit for our needs. No bloat and unused feature sets with reasonable pricing sealed the deal.

Switched from

[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Features and pricing

Review Source

VR

Verified Reviewer  
Educator  
Education Management  
Used the software for: 1-2 years

### "Dropbox still needs Improvement"

February 15, 2023

4.0

as a new manager in this company (school) I have introduced Dropbox to improve the way all work processes and to track all the different operations tasks and projects. so it solved so many problems related to managing and tracking projects and it yielded good results

Pros

Dropbox has been round for quite sometime. it has many advantages:Apps available for practically every operating systemFlexible array of collaborative toolsSolid offerings for premium subscribersDigital signatures enabledSuperb app integrationAutomatic file backup and synchronizationOffline functionalityit is still one of the best apps out there

Cons

however it needs some improvementsPoor storage limits for free usersComparatively expensive paid subscriptionsSecurity weaknessesLimited search functionif these elements were improved, the app will be the best in the market

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Dropbox Paper

the choice was based on my previous experience. I previously used Dropbox as a student and as a trainee. so I had some experience with the software so the idea and workings of the software were easy. therefore it was my best choice.

Review Source

SS

Shivani S.  
Graduate assistant  
Biotechnology  
Used the software for: 2+ years

### "Good for collaborating on projects "

April 7, 2024

3.0

I use Dropbox paper with projects at their nascent stage but for more involved steps in the later steps of a project, I use other tools that allow a wider set of app integrations.

Pros

Dropbox paper is very useful when starting out with a project and the initial steps including: -Setting milestones -Assigning tasks to team members

Cons

More sophisticated project needs like modifying it in any way and notifying the members each time is not as efficient. Also, everyone on the team needs to have access to dropbox paper to use most of the features.

Switched from

[Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)

I didn't make the switch. I use them for different purposes in parallel

Review Source

Javier A.  
Senior UX Designer  
Computer Software  
Used the software for: 2+ years

### "Great tool for writing and sharing"

April 29, 2020

5.0

I love this tool. I write practically all my text with it.

Pros

Paper is a incredibly well polished cloud based wysiwyg markdown editor and along with Medium has set the standard for these. It includes some handy features like tables and to-do lists It comes directly with your Dropbox account. It also has very easy sharing. But above all its minimalistic interface helps you focus on writing and removes most distractions.

Cons

Since it is markdown based, it lacks but the most basic formatting options. So if you want more visual adjustments or advanced word processing features, you won't find them in paper

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

A more polished UI and a more minimalistc approach to writing

Review Source

VR

Verified Reviewer  
Business Owner  
Media Production  
Used the software for: 1-2 years

### "A better version of Google Docs"

December 17, 2019

4.0

It helps when we have a larger story to work on or project, allowing editors to look in on work and make changes, even though we're not in the same room (or the same building).

Pros

Easy to use, perfect for groups working on projects. Not only can you share documents, but you also can get updates from different group members. In some ways, it's like a mix of Google Docs and Stack.

Cons

Nothing really. It's works well, both on wifi and using data on phones and laptops. It doesn't take long to train an employee to use it successfully.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

At the time, Google Docs had issues working on some browsers. That created problems where we had some employees able to access the documents and others couldn't. Dropbox Paper solved that problem.

Review Source

JW

Justin W.  
Marketing Coach  
Marketing and Advertising  
Used the software for: Less than 6 months

### "What is this for?"

October 27, 2023

5.0

Great product for teams that are based in Dropbox. But if you're a lone-ranger in Dropbox and your team is in Google Workspace, you'll find it challenging to actually leverage either system for all of their benefits.

Pros

I like the ease of use. The command button, the keyboard shortcuts, and the fact that it was integrated in my file system worked great.

Cons

When I used Dropbox Paper, task management didn't feel like the purpose of the platform. It seemed like it wanted to give me an alternative to Google Docs. And, it sort of does, but largely didn't. I still needed to interact with my email which was in Gmail so I couldn't truly escape the Gmail ecosystem.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Dropbox Paper

Ultimately, I didn't. I reverted to Google Workspace because the people I was interfacing with most used Google Workspace AND I needed to access my own email which was in Google Workspace and the disconnect seemed like too much.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

I was optimistic about the integration with the Dropbox ecosystem.

Review Source

VR

Verified Reviewer  
Web Analyst  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple, sometimes too much"

February 17, 2021

4.0

I was using Paper in the previous company, and I remember that I liked it as long as I was able to find what I was looking for.

Pros

I liked the easiness of using the app. It's really simple to create a document, edit it, and even share it within the organization. It has a quite dynamic development.

Cons

Files organization and search. Unless you are the master of structures, you may find it hard to find a document among hundreds of others. What's more, it's sometimes hard to tell what Paper is really for: it's not exactly a good replacement for Google Docs, neither as for documentation tools like Confluence or Notion. The simplicity has its price.

Switched from

[Confluence](https://www.capterra.com/p/136446/Confluence/)

Confluence was suffering from a few annoying bugs and is not as user-friendly as Paper.

Review Source

aM

alex M.  
CEO  
Consumer Goods  
Used the software for: I used a free trial

### "tools to create "

April 16, 2025

4.0

at the end this this helps in a great way people to share and create works really great.

Pros

it gave me a lot of option of creations tools to work with and it works good for what i need.

Cons

some times its really difficult to understand sometime the way it is and complicate .

Review Source

VR

Verified Reviewer  
Computer engineer  
Computer Software  
Used the software for: 2+ years

### "Easy to use interface "

January 22, 2023

5.0

Very glad to come across this app, makes the online docs look more accessible and ensures proper security. Thumbs up.

Pros

It’s icons and extensions make it easy to use, it has important components that help prioritize docs according to their importance. Mobile access on android and ios is up to standard too.

Cons

Not at the moment, I like everything because it helps make my work easier although, you need a drop box account to use this.

Review Source

CF

Chase F.  
Instructor  
Education Management  
Used the software for: 2+ years

### "COULD be great, but it's just OKAY"

August 3, 2021

4.0

Pros

Dropbox is pretty great as a streamlined, limited-option software for document creation. It is generally aesthetically pleasing and really very easy to use, especially if you want a lot of nice-looking hyperlinks (automatically formatted to embed) and photos.

Cons

However, unlike Google Docs and Google Drive, you cannot embed Dropbox Paper docs in other places. In my opinion and use case, this kills the experience of the software. The reason I like Paper is because of the ease and casualness of it. But its best use is not as a "main line," but rather as an "extension" to be utilized by some other main line—I hope that image comes across effectively. It has so much potential, but you can tell Dropbox doesn't really care about it anymore. I'm sad about that because I really do enjoy it, despite my criticisms.

Review Source

TJ

Tavaris J.  
Software Developer  
Computer Games  
Used the software for: 1-2 years

### "Easy Project Management Software"

February 15, 2023

4.0

I had a very good experience using the software. I can set up documents, forms and any other type of paperwork I need for my business.

Pros

I love that fact that not only you can create task schedule but I can create game design documentation easily without a problem.

Cons

If they can add something like a gantt chart feature that would be perfect.

Review Source

MJ

Mwangi J.  
Marketing Content Writer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Versatile real-time collaboration tool"

September 17, 2023

5.0

We use Dropbox paper when we need input from different team members working from home. We can share a task and work from the same platform to achieve a common goal. Dropbox Paper has a simple user interface so everyone gets started in the right direction. Everyone can see what is happening on the paper regardless of their location. However, internet connection problems stops everything. I also think it is relatively expensive.

Pros

Dropbox paper allows team members to complete tasks from different locations. It stands out because everyone can perform a task which will reflect immediately on the platform. You can add text, files, or images required to complete a task. You can use files stored in your PC or Dropbox and it will reflect almost instantly especially if you have a reliable internet connection. It allows users to comment, share opinion, or leave feedback minimizing the need to hold online meetings, call, or send emails to each other.

Cons

If you lose internet connection sometimes it takes time to start responding. I usually have to reload it to enjoy real-time activities. It has limited formatting features but offers better collaboration functions. The pricing could hinder potential clients.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Ease of use and reliability

Review Source

BE

Bram E.  
Applied Researcher  
Computer Software  
Used the software for: 2+ years

### "Superb note-taking tool"

April 7, 2020

5.0

I've used Paper as a personal and professional note-taking app for the past few years. I see it as mainly a competitor to Evernote and Confluence, however it is superior to both in my opinion. The collaboration tools are excellent and the 'to-do' list is sufficiently powerful for the majority of use-cases. For myself, the best features are the fact that it uses normal markdown syntax and supports latex equations. All you need is a web-browser to use it and the mobile app is very solid. The app is simple, but it makes excellent design choices and as a result, anyone can use it immediately. Low barrier-to-entry and simplicity are exactly what I want from a note-taking/collaboration tool, so I would highly recommend it. It's not a replacement for a word processor, nor does it intend to be.

Pros

Simplicity, markdown syntax, latex markup, web content embedding, cross-platform

Cons

I would like footnotes and references. Performance stutters with very large documents.

Review Source

Sherry N.  
Purchasing Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Dropbox"

November 4, 2019

4.0

My overall experience with Dropbox has been good. The ability to upload files for suppliers to retrieve and quote parts I need versus having to physically send the hard copy files through the US mail, delaying receiving quotes.

Pros

What I like most about Dropbox is the max upload size.

Cons

What I like least about Dropbox is not being able to hide private files.

Review Source

SC

Sriram C.  
Associate Professor of Criminal Justice  
Education Management  
Used the software for: I used a free trial

### "Dropbox Paper is the feature of collaborative tools"

November 9, 2022

5.0

Pros

Dropbox paper allows users to experience a precision built application that maximizes workflow management and collaboration

Cons

It can take some time to get used to at first, but once you get into the flow of using Dropbox paper, you will begin appreciate its potential for help you achieve success.

Review Source

VR

Verified Reviewer  
Entrepreneur. Online Educator.  
Professional Training & Coaching  
Used the software for: 2+ years

### "Handy add-on that comes with Dropbox"

September 7, 2022

4.0

Dropbox Paper can be used on your phone for editing documents on the go. You can choose templates for documents in order to save time.

Pros

Creating documents. Members of your team are able to leave comments on documents.

Cons

I ended up using Google Docs much more than Dropbox Paper. Google Docs seems quicker to access and simpler to use than Dropbox paper.

Review Source

Irina P.  
Project Manager  
Insurance  
Used the software for: 2+ years

### "Nice software to edit docs together"

February 17, 2021

4.0

Pros

We started to use that platform to work on the documents within a team. It is really easy and comfortable. Also, the price is comparatively good

Cons

We didn't face any troubles or difficulties while using the software yet.

Review Source

CO

Celeste O.  
Customer Support Lead  
Printing  
Used the software for: Less than 6 months

### "Lukewarm Feelings About Dropbox Paper"

August 19, 2019

4.0

I've only used Paper in the limited scope that my colleagues have sort of forced it upon me during our meetings and projects together. Otherwise, I'd probably still just default to Google Docs (which is admittedly, still my go to when I'm typing up something I don't need to share outside my team). So it's possible that with more time, use, and experience my impression of Dropbox Paper will improve. But currently, it just feels like a product designed to do more or less exactly what Google Docs does. There are some differences and I will admit that I enjoy using Paper when we're brainstorming and it's a great fit for our meeting notes. I also like the organization and look of all our Dropbox Paper documents better than Google Docs and sharing within our team seems rather simple. But it just feels unnatural for me in every day use and I find it difficult to perform tasks that I can easily do within Docs. I don't necessarily dislike it - but honestly the only reason I use it is because it's been adopted by people I work with.

Pros

I like that Dropbox Paper feels like a natural fit for team collaboration and meeting notes. The templates are also very nice and useful. I like the suggested fields it offers and it does help prompt me to explore and describe whatever project my team is working on.

Cons

I have so much trouble with formatting when I'm editing a document. I spend more time trying to tweak the text I entered than it took to write it in the first place. I have trouble finding the tools I need or want to use within Paper, but this might just be because I am so accustomed to other word processing software.

Review Source

sheza H.  
Content Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Best place to share files"

May 30, 2020

5.0

Pros

It is easy to install on your computer/laptop and quite easy to use. Dropbox Paper is an excellent way to share the files. You can sync easily across all the connected devices.

Cons

Sometimes, it becomes unresponsive, and uploading takes a lot of time. Other than that, I found it perfect.

Review Source

Danilo C.  
BI Analyst  
Telecommunications  
Used the software for: 2+ years

### "Simple"

November 25, 2019

5.0

Pros

It is a simple tool and offer a good way of storing my files

Cons

They could offer more free space in the free version

Review Source

FB

Francielli B.  
Biologist  
Research  
Used the software for: 2+ years

### "Reliable storage of personal documents"

August 16, 2020

5.0

Pros

I use dropbox for years with university, I find this app extremely reliable, I have it shared with other professional colleagues and I never had any problems. Always very fast to upload documents, I like the link between different devices and I highly recommend using it.

Cons

The layout has improved a lot in the last few years, I would just like the document folders that had modifications to be in a different color, it would be easy to see.

Review Source

RE

Richard E.  
IT Consultant / Owner  
Computer Networking  
Used the software for: 2+ years

### "Take notes; capture information, collaborate and stay ahead!"

December 23, 2022

5.0

It helps as being one central place for all notes and collaborative snap shots.

Pros

As a Dropbox for Business user; this addition to the product set is a really handy tool to keeping me organised…

Cons

It could do so much more; hopefully Dropbox will innovate and add to it in the coming months. Otherwise I’m happy with its features and performance.

Review Source

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