# Reservety Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Reservety the right Rental solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188167/Reservety/reviews

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Reservety

4.9 (36)

[View alternatives](https://www.capterra.com/p/188167/Reservety/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Reservety

Ease of use

4.8

Customer Service

5.0

## Pros and Cons in Reviews

RO

Rinze O

OwnerMachinery, Self-employedUsed the software for: 1-2 years.

“Reservety offers a fully integrated rental management solution, giving me everything they need in one platform.“

February 17, 2026

JC

Jennifer C

OwnerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years.

“Interface with our merchant services and point of sale hardware is cumbersome.“

October 21, 2022

TM

Toni M

Owner OperatorRetail, Self-employedUsed the software for: More than 2 years.

“I have found it very easy to use as I don't know code, and I can fine tune minor details on every page including fonts, spacing, delivery by postcode - amazing! “

October 23, 2025

BJ

Bryce J

OwnerEvents Services, Self-employedUsed the software for: 6-12 months.

“Some of the more advanced features are difficult to use because there is no comprehensive user guide, but the web design team is great at meeting requests for website customization.“

September 5, 2024

KF

Kimberly F

OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: 1-2 years.

“The decision to purchase the add-on support service has been a wise one, as the support team provides detailed assistance whenever needed.“

January 3, 2024

## Showing most helpful reviews

Showing 1-25 of 36 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JV

Joe V.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Amazing product with amazing support. "

March 1, 2026

5.0

The program is great, it covere anything and everything we can think of for our rental business. Along with the program, the customer service is amazing.

Pros

The value, you pay very little for a great program and their customer service is amazing, very quick to reply and there is nothing they haven’t been able to do.

Cons

There is nothing I can think of that I don’t like about Reservety The service is amazing and the customer support is second to none

Switched from

[Booqable](https://www.capterra.com/p/138689/Booqable/)

At the time we switched due to cost, not realizing how great the product and support is.

Review Source

TM

Toni M.  
Owner Operator  
Retail  
Used the software for: 2+ years

### "Best Feature-Packed Rental Software"

October 23, 2025

5.0

Reservety is an easy way to manage my rental business and inventory and has all the features I need.

Pros

Reservety is by far the best value rental software available. The features included in even the lowest plan have literally everything to manage a small rental website and has higher plans with more features for larger companies. I have found it very easy to use as I don't know code, and I can fine tune minor details on every page including fonts, spacing, delivery by postcode - amazing! I can manage my inventory with ease and can block out holidays or sick days in a moment. The customer support is lightning fast and very helpful. Reservety really is the best rental software I have found, having tried quite a few now.

Cons

Nothing to not like about Reservety. Anything I have had a minor issue with was quickly fixed by their team.

Switched from

[Booqable](https://www.capterra.com/p/138689/Booqable/)

Lacks critical features on lower plan, then you have to pay for add-ons.

Review Source

JC

Justin C.  
Owner  
Events Services  
Used the software for: 2+ years

### "Simplify your small business with Reservety"

March 11, 2025

4.0

Pros

Reservety has truly impressed me with its exceptional services for small businesses. The platform simplifies managing reservations, allowing owners to focus on delivering outstanding customer service. Its automation features streamline operations, saving time on administrative tasks. I appreciate the user-friendly interface, making it easy to navigate, even for those who aren't tech-savvy. The customizable options cater to various industries, whether in rentals, event planning, or local tours. The customer service from the tech team is top notch. Reservety is an invaluable tool that meets my business needs and supports my growth. I highly recommend it for enhancing operational efficiency!

Cons

If i had to choose something it would be a better mobile app.

Review Source

DB

Drew B.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "Exceptional Support and Reliable Hosting with Reservety"

December 3, 2025

5.0

Overall, my experience with Reservety has been extremely positive. Their customer service is outstanding—fast, effective, and courteous. Any issues I've encountered have been resolved swiftly, and I've never had to follow up multiple times for the same issue. The team is professional, knowledgeable, and genuinely committed to providing the best service possible. The only minor downside, the time difference, is far outweighed by the quality and efficiency of their support. I highly recommend Reservety for anyone seeking reliable, responsive hosting services.

Pros

What I appreciate most about Reservety is their exceptional customer support and proactive communication. Whenever I've had an issue, they’ve been incredibly quick to respond and resolve it—usually with minimal delay. Their team is knowledgeable, efficient, and consistently provides clear, detailed updates. The responsiveness of their support team, despite being in a different time zone, has made working with them a smooth and stress-free experience. It's clear they prioritize customer satisfaction, and it really sets them apart from other hosting providers.

Cons

The only minor challenge I've encountered is the time difference, as their work hours are 8-10 hours ahead of mine. This occasionally means that I may need to wait for a response during off-hours, but honestly, their team is so prompt in addressing issues that it's rarely an inconvenience. They’ve done a great job of making sure I never feel left in the dark, despite the time zone difference.

Review Source

NG

Nicki G.  
Event Coordinator  
Events Services  
Used the software for: 2+ years

### "Everything you need platform!"

February 6, 2025

5.0

It meets the needs of my business and in some cases exceeds them. The support team assisted with customization that create a unique niche. The software has all the bells and whistles to assist with managing my business.

Pros

The onboarding process went smoothly. The website template was easy to maneuver, and the support team was extremely helpful. The all in one platform is extremely useful, you're able to create/monitor bookings as well as create reports for sales. An overall great product at a reasonable cost.

Cons

Some functionality needs to be built out such as creating a product within an order. Some areas can be a bit more user friendly such as creating add-ons

Switched from

[Booqable](https://www.capterra.com/p/138689/Booqable/)

more affordable and some functions were easier to maneuver

Review Source

BS

Brittany S.  
Baby equipment rentals  
Furniture  
Used the software for: 1-2 years

### "Great communication "

January 24, 2025

5.0

The system functions well, it's easy to use and straight forward. They are helpful with completing tasks and answering questions regarding my website. The best website host I've ever experienced.

Pros

They are very helpful in completing tasks that I need finished to help move my website along and they respond quickly to my questions.

Cons

I wish we could set a delivery radius by zip code so we can charge different delivery fees per each individual zip code rather than an overall Max distance radius.

Switched from

[WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/)

Ease of use and design to make the website more user friendly and more options.

Review Source

MH

Matthew H.  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "Better than any others"

April 3, 2025

5.0

I have nothing but praises for reservety, they are the best company I have ever worked with and I have been building websites for 20 years!

Pros

Support is the best and the turn around is awsome!

Cons

Pricing is great but could always be better.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Ease of use and people available to talk to day or night.

Review Source

BJ

Bryce J.  
Owner  
Events Services  
Used the software for: 6-12 months

### "A Great Choice for Young Companies!"

September 5, 2024

5.0

Reservety is affordable, and easy to use, with great customer service. Some of the more advanced features are difficult to use because there is no comprehensive user guide, but the web design team is great at meeting requests for website customization.

Pros

The website builder is relatively easy to use, although there was a small learning curve to figure out woocommerce. The pricing was unbeatable, and for a new small business like ours, that was huge plus.

Cons

We get spam bot messages through our email linked to the website.

Alternatives considered

[Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/)

Reason for choosing Reservety

The pricing difference between ERS and Reservety was enormous. For much less money per month, we feel we are getting comparable service with Reservety.

Review Source

JE

Jacy E.  
Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Game-Changer for Your Business!"

September 3, 2024

5.0

Reservety has been a game-changer for our business! We tried a few different options before finding Reservety and wish we had known about it from the beginning. The price is fair for all the features and the customer service is fantastic. The capabilities are amazing and we look forward to many more years of growing our business with Reservety!

Pros

The thing I like most about Reservety and their team is the ability to listen to your needs and tailor your website to those. The speed at which they work is most impressive.

Cons

The only con is the lack of online training information and the ease of being able to search for it.

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Reservety

I have a client in another business that uses this program so I have experience with it. Reservety had many more options available; although, Fareharbor's reporting system is much better.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

We used WP Booking through WordPress and it didn't fit our needs.

Review Source

RO

Rinze O.  
Owner  
Machinery  
Used the software for: 1-2 years

### "A Reliable, Powerful Rental Platform That Helps Me Grow"

February 17, 2026

5.0

I am a very satisfied customer and have had an excellent experience with Reservety so far. My website powered by Reservety runs very smoothly and consistently, which gives me confidence in the platform’s reliability. Using Reservety’s software has been essential for the growth of my business.

Pros

\- Reservety offers a fully integrated rental management solution, giving me everything they need in one platform. - The support team responds impressively fast and provides clear, helpful guidance. - Since using Reservety, reservations, payments, and customer communication have become much more efficient. - The system reduces errors and saves valuable time, allowing me to focus more on the customers.

Cons

\- Mobile app would be a valuable addition. - Integration with accounting software could be a nice additional step.

Alternatives considered

[Booqable](https://www.capterra.com/p/138689/Booqable/)[Rentpro](https://www.capterra.com/p/10020232/Rentpro/)

Reason for choosing Reservety

Better price model and more integrations.

Switched from

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

System Helps Me Save Time and Avoid Errors

Review Source

JR

Jessica R.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Easy to use"

December 29, 2023

5.0

Easy to use and has lots of customization options

Pros

Customer service and help is exceptional. Every time Ive needed help, they have been able to find solutions and create customizations.

Cons

Weekly I have bots that send me fake emails requesting information from my contact form.

Review Source

RS

Rab S.  
President  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent online rental software"

September 23, 2021

5.0

Pros

Easy to use, with lots of features, clean and obvious descriptions.

Cons

There's nothing bad about it. Well designed

Reason for choosing Reservety

Reservety had everything that i needed and the main thing is that customer service is an A++. Always available to help

Review Source

MS

Matt S.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "A review years in the making"

September 24, 2024

5.0

Pros

Our business has been with Reservety for years now. We wanted to give it some time before writing a review so that we had the full range of experiences under our belt. From website development to years later, the experience has been phenomenal. As a small business, it's always a little nerve-racking to hire a vendor, especially anything internet-related, as there are a lot of fly-by-night peddlers (and we've come across our fair share), but Reservety stands apart from all the others. It truly is top-notch. We have been absolutely thrilled with the experience and highly recommend it for anyone else considering among the myriad of other vendors out there.

Cons

None - we have been incredibly happy with every facet of the experience.

Review Source

SK

Steven K.  
Founder  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Exceptional White-Glove Service!"

July 26, 2024

5.0

My overall experience with Reservety has been outstanding. It is a versatile tool that allows me to manage all aspects of my business, from rentals to complex holiday pricing and payments. The platform's greatest strength is its support team, who are always available and ready to assist. Their dedication and attentiveness have made a significant positive impact on my business operations. I highly recommend Reservety to anyone in need of a comprehensive rental management solution.

Pros

The thing I liked most about Reservety is their incredible support team. They provide a continuous chat service where you can ask questions, submit requests, and report issues at any time. Their attentiveness and round-the-clock availability make managing my business smooth and stress-free.

Cons

The aspect I liked least about Reservety is the initial learning curve. It took a small amount of time to fully understand all the features and capabilities of the platform. However, the comprehensive support provided by their team helped me get up to speed quickly.

Alternatives considered

[Booqable](https://www.capterra.com/p/138689/Booqable/)

Reason for choosing Reservety

Booqable was lacking the ability to manage unlimited variable products and it did not allow me to customize the service to fit my needs. Reservety did everything and more. They built everything I needed. It was a custom service!

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

GoDaddy Ecommerce was lacking too many tools and featured I required.

Review Source

BR

Bethany R.  
Proprietor Wedding and Event Hire  
Events Services  
Used the software for: Less than 6 months

### "Amazing service & great system! "

September 23, 2024

5.0

Amazing from start to finish! And they also made a point to confirm that they are still there to provide support should it be needed, even post the initial set-up stage. Very glad I found this company!

Pros

The team at Reservety are really great!! They replicated my current website for the product pages, and also added in a lot of functional aspects my previous website couldn't do! It has made for a much sleeker and easier website for my customers & suppliers, whilst saving us a lot of admin hours through automation! They work very hard to meet all your requests & changes and always reply promptly. Very impressed and would definitely recommend!

Cons

Takes a little time to get your head around using the system, but the team are always on hand to make changes for you / show you how to do it! I really cannot fault anything!

Switched from

[Booqable](https://www.capterra.com/p/138689/Booqable/)

Booqable didn't have all the functions I needed

Review Source

NA

Nigel A.  
Managing Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Outstanding software and support for our Snowsports School and Equipment Rental"

July 29, 2024

5.0

The entire process from inception to going live was exceptional, the team work hard to ensure you get the results you need. The software itself has been very well developed and comes with a lot of functionality and customisation.

Pros

It is very comprehensive, we use it for booking Snowsports Services and Sports Equipment Rental in English and Japanese. It is simple to use and the support for setup was nothing short of outstanding.

Cons

Nothing, I am so impressed that I struggle to find anything negative.

Alternatives considered

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[Booqable](https://www.capterra.com/p/138689/Booqable/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

Reason for choosing Reservety

I liked that it suited my needs for two different business units, the price with no hidden costs and the setup is included.

Switched from

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

They couldn't deliver multi-day bookings which is essential tour requirements

Review Source

AH

Alisha H.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Our number 1 choice after reviewing several other companies"

January 3, 2024

5.0

It was stressful and extremely time consuming to find a company who can truly be my go-to company for my website and scheduling needs. The moment I found Reservety and spoke with someone, I knew this was the company that would be my company long-term. I look forward to many years being a customer of Reservety.

Pros

Customer service is fabulous. When I have a question, I receive an answer in a timely manner. If there is further clarification, I have the option to video chat with someone. The set up of the site was not stressful at all. The website is the way I want it and they are patient with me even with minor adjustments so that I am happy. Through the beta stage, bugs that I discovered, they quickly resolved giving me the ability to go live in a timely manner. Using Reservety has saved me time and money. I was previously using a different website for scheduling and for our storefront. This created potential issues with bookings not to mention additional time duplicating information from the storefront to the scheduling website. I cannot say how much I am glad Reservety was the company I chose for our business. Customers love our website and it was extremely important to me that we kept the same look of our website, not using other companies templates. Reservety made this happen. There were certain features I needed and after explaining to them what I was looking to want from the website and features, they made it all happen! I was not able to find any other company that was willing to give me all the features I needed from a scheduling software. I have never had any issues with the server being down.

Cons

Although not really a con because they have accommodated me, there is a time difference between their work schedule and mine and sometimes that causes a delay with back and forth communication.

Switched from

[InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/)

I did not want to pay a subscription for a template website.

Review Source

NQ

Natasha Q.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Great Booking Software"

August 11, 2023

5.0

At Calabash Baby, we've always strived to provide exceptional experiences for our customers, and Reservety has played a pivotal role in elevating our business to new heights. Reservety isn't just a booking software/webhost; it's been a game-changer for our business. The user-friendly interface made the transition smooth for both our team and customers. From seamless online booking experiences to real-time availability updates, Reservety has transformed the way our customers engage with our offerings. But beyond the technical capabilities, it's the incredible support from the Reservety team that has truly impressed us. Their dedicated team has always been just a message away, ready to assist with any questions or concerns we might have. This level of support has empowered us to maximize the platform's potential and explore new avenues of growth.In a world where efficiency and customer experience reign supreme, Reservety has emerged as our trusted partner. With their innovative booking software/webhost, Calabash Baby has been able to enhance customer engagement, streamline operations, and focus on what truly matters - nurturing the journey of parenthood. We're grateful for Reservety's contribution to our success and look forward to continued growth together!

Pros

Integrating my website with Reservety was super easy! They have made the back end of the booking process super easy and convenient to use, and the fact that they track my inventory for me is a game changer.

Cons

I wish the the blog section was a little more up to date, but that's about it!

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Wix was not able to support what I needed my website to do for my business.

Review Source

JS

Jack S.  
President  
Entertainment  
Used the software for: 1-2 years

### "I've tried them all and Reservety is the one we prefer."

October 31, 2023

5.0

Reservety has truly transformed the way we manage our Party rental business. Their user-friendly platform simplifies everything, from scheduling to inventory management. The customer support is outstanding, always ready to assist with any queries. Thanks to Reservety, we've streamlined our operations, increased efficiency, and ultimately boosted our business. Highly recommended for anyone in the rental industry.

Pros

Without a doubt, the standout feature of Reservety is their incredible customer service. Using RingCentral chat, their team works like magic, swiftly addressing every query, big or small. This was a huge help as we built our website ourselves. The Reservety team’s patience in teaching us how to use their product was simply outstanding.

Cons

We really wanted to incorporate a specific "Buy Now" type feature that ultimately required us to duplicate product pages which could potentially cause inventory management issues.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Weebly](https://www.capterra.com/p/246168/Weebly/)

These other companies did not provide the same rental specific product features, ease of use/design and customer service.

Review Source

LB

LeTory B.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Must Have Rental Software"

May 31, 2023

5.0

My overall experience great and this software continues to exceed my expectations.

Pros

Reservety has everything that I require in an online booking/rental software. I had the hardest time finding a software that provided everything that I needed at an affordable price. Reservety continues to make system updates that makes their software even better. I am glad that I found this software company, I have no plans on switching as it literally provides everything I need. As my business demands change, I can count on the flexibility of this software to meet the needs. My business requires some very unique features that most companies wasn't able to accommodate without charging me through the roof prices (I'm in a newer industry) and Reservety was the only one that could check all the boxes and make the needed customizations to meet my demands.

Cons

The things that I dislike about Reservety are very minimal

Reason for choosing Reservety

The pricings and options that they provided are unmatched.

Review Source

JK

Jeff K.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Exceeds all our expectations"

October 6, 2022

5.0

We have now been using their software for 1 year and just completed our first summer (our busy time as a boat rental company) and they did not disappoint. We had no downtime at all and not a single issue. We did request a couple of changes on our side and they jumped in and took care of it VERY fast.

Pros

The number one pro is ease of communication and speed at which things get done. The customization to our website was an unexpected plus for us. We had a few unique requests for our business as it was a little different than others and they find a way to get it done exactly what we needed. The software itself has everything we required.

Cons

I'll be honest there really are no con's. Whenever we come up with something that we wished the software would do, Reservety does an update and customizes our software to do what we requested.

Reason for choosing Reservety

We chose them as it was our first company and they were reasonably priced and looked like the platform had everything we needed. Best decision we could have made as a start up company

Review Source

LB

Lamont B.  
Manager of Bells Parties  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Bells Parties, LLC"

August 20, 2023

5.0

I love this company nothing but great experiences,I have tried to build my own in lt didn’t work out for me. So I did a free trial did a video chat and also texting so they can learn my vision of what I wanted. They do above and beyond for every task it 24 7 support you can’t beat that anywhere.

Pros

The ability to set task for the team to add or remove functions to the website.

Cons

Sometimes the website would move slower on different browsers, no fault to the company.

Alternatives considered

[InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/)

Reason for choosing Reservety

The price, real 24/7 support and a modern website. My website was up and running within days.

Review Source

PH

Paul H.  
Owner/Manager  
Medical Devices  
Used the software for: Less than 6 months

### "Exactly what we needed..."

August 1, 2023

5.0

Reservety is the answer we have been looking for to meet our rental business needs.  Their website service allows you to set up your business the way you need it to work for you and your customers.  If you get stuck or have questions the Reservety team is there to guide you the process or make the changes for you.  Their pricing is great especially for smaller companies trying to get off the ground.  Their back end/admin area provides inventory and reporting functions so you can keep up with what is in your inventory by date and analytics on orders to show how your business is doing. 

Pros

Ease of use, communications, pricing, and overall look of the website are just some of the positives of using Reservety.    

Cons

We have not found any negatives to using Reservety.

Reason for choosing Reservety

They offered 'rental' business specific solutions.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Wix did not offer a 'rental' business specific solution, and their prices were higher.

Review Source

RW

Ryan W.  
Owner  
Events Services  
Used the software for: 6-12 months

### "Our number one choice- Reservety "

July 28, 2023

5.0

Excellent. Reservety is an excellent value with professional results. We will continue to use this company for as long as it stays that way.

Pros

Customer support is strong / customization abilities are strong / The team is willing to help make your site and system work how you need it to / Ease of transition from previous software and website was key and they made it seamless

Cons

Not really any cons to speak of. They are a growing company and sometimes small things may slip through the cracks on custom requests, however they always make it right and to me that is a great thing.

Review Source

CH

CJ H.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Ease of Use"

December 17, 2023

4.0

Overall experience has been wonderful. \[sensitive content hidden\] have been professional, on point and kind. I am overflowing with gratitude as this team created a site that gets the job done and essentially helped the business grow. They deliver every time and are helpful when I just don't have a clue. They really meet you where you are in background operational knowledge and navigation. It has been a pleasure working with the Reservety team!

Pros

Effective communication, timeliness, quality, effective execution! The website does exactly what the customer needs, looks and feels easy to navigate, and administrator functions are not too cumbersome. Reservety has been the perfect companion for my start up and has been able to keep up with the growth of my business. It is as simple as providing the ingredients and the developers/designers put together the rest...the team has been a true blessing to work with!

Cons

You have to be specific and ready to engage for the sake of clarity & execution of your vision.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

I needed human help for a reasonable price. There is no way I could have done the website development on my own and I found Reservety at the perfect time. The price and quality is pretty awesome.

Review Source

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