# Dark Web ID Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Dark Web ID Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more. Source: https://www.capterra.com/p/188259/Dark-Web-ID --- # Dark Web ID Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dark Web ID ## What is Dark Web ID? Dark Web ID helps your MSP sell your security offerings to new and current customers by monitoring the dark web 24/7/365 for your customers' compromised passwords or data, alerting and equipping you with reporting in real time so you can deliver undeniable evidence as justification for increased security measures. With Dark Web ID, you'll protect your customers AND it creates a natural path to upsell SSO, MFA, etc. Get a demo today and we'll show you how you can profit in 30 days or less. ## What is Dark Web ID used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Email Security](https://www.capterra.com/email-security-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 60% Neutral 20% Negative 20% Starting price $300 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dark Web ID?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kaseya.com&name=Dark Web ID) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dark Web ID 3.7 (30) VS. [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $300 Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (30) Ease Of Use 4.5 (267) Value For Money 3.3 (25) Value For Money 4.4 (224) Customer Service 3.3 (25) Customer Service 4.5 (222) ## Dark Web ID alternatives [4.7 (26)](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [Orca Security](https://www.capterra.com/p/188445/Orca-Security/) [4.8 (60)](https://www.capterra.com/p/188445/Orca-Security/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188445/Orca-Security/) [ConnectWise SIEM](https://www.capterra.com/p/214454/Perch-Security/) [4.5 (53)](https://www.capterra.com/p/214454/Perch-Security/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214454/Perch-Security/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) ## FAQs about Dark Web ID Overview ### Which roles and teams benefit most from Dark Web ID? Dark Web ID is most used by business owners, presidents, and C-suite leaders who need visibility into credential exposure and brand risk. IT and cybersecurity teams rely on it to monitor compromised accounts, investigate threats, and support incident response, while operations and marketing managers use alerts to protect customer data and maintain trust. Answer based on 30 reviews Overview ### What company size and industries is Dark Web ID built for? Dark Web ID is built for small businesses and IT service firms, with 100% of reviewers from small businesses and 73% in Information Technology and Services. It also serves Computer & Network Security companies at 20% and a smaller share of Computer Software businesses at 3%, aligning with managed service providers. Answer based on 30 reviews Features and Usability ### What are the key features of Dark Web ID? Dark Web ID offers real-time monitoring, activity tracking, and alerts/notifications for dark web exposure and security events. It includes sensitive data identification, threat intelligence, risk assessment, and vulnerability scanning, plus access controls/permissions, log management, reporting/analytics, and threat response for ongoing protection and oversight. Integrations ### Which third-party tools and platforms does Dark Web ID integrate with? Dark Web ID integrates with Autotask PSA and BullPhish ID. The catalog also lists Autotask PSA as a supported integration, while reviewer mentions confirm linkage with BullPhish ID. These integrations connect Dark Web ID to PSA and related security workflow tools. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Dark Web ID offer? Dark Web ID provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars offer guided instruction, while documentation gives written reference material for self-paced review of setup steps and product features. Answer based on 4 reviews Getting Started and Support ### What customer support options does Dark Web ID offer? Dark Web ID provides email/help desk, phone support, and chat. Users describe the support team as willing to help and attentive, with customer service that helps them get more from the product. Reviewers also mention a useful library of resources for explaining the service to clients. Answer based on 1 reviews Security ### How does Dark Web ID handle data security and access control? Dark Web ID uses dark web monitoring to track business credentials, sends email alerts, creates CRM tickets, and provides real-time reporting with partial password reveals. It also supports phishing simulation and security training. Reviewers note setup is simple, but some criticize vague breach reports, questionable data accuracy, and potential misuse in sales conversations. Answer based on 11 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Monitoring 3.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks API 3.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Issue Management 2.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") Monitoring 3.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Real-Time Reporting 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Active reporting of data and metrics Activity Tracking 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Dark Web ID 28 features Define levels of authorization for access to specific files or systems Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import, collect, and capture data from multiple sources Identify and alert about security breaches by third parties Identify and respond to unexpected problems or failures (ie. "negative events") Collects and aggregates data from various systems within the IT environment Observe and track the demand, usage, progress or quality of a system, product, or user Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Access, combine, transform, and store data without the help of an IT department Identify sensitive or personal information collected from users Information to prevent, understand and identify cyber threats The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. Safeguards to protect network vulnerabilities Discover patch statuses and vulnerabilities Identify and respond to security threats to web applications Get Advice We can help you find the software with the features you need. Features 3.7 (30) 3.7 Based on 30 reviews ## Pricing Value for money 3.3 (25) Basic $300.00 Per Month Value for money 3.3 (25) 3.3 Based on 25 reviews ## Integrations [ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (25) 3.3 Based on 25 reviews ## User reviews Overall rating 3.7 Based on 30 reviews Filter by rating 5(14) 4(4) 3(6) 2(2) 1(4) Mentioned topic Sorted by most recent AU Anonymous User Directeur Computer & Network Security ### "Good but could be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 10, 2023 It's a good product Pros Live report and integrationProtect my business and client business from credential compromise risks. Cons Cost and only english report. Not user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Clayton A. Cybersecurity Specialist Information Technology and Services ### "For compliance management or risk management" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 10, 2023 Have used with clients whom requirement it from a compliance management perspective or for clients who want to improve their risk posture Pros Ease of setup of a client and ease of access to perform a scan without setting up a client Cons Many data leaks that are listed do not attribute to what leak or source Reasons for choosing Dark Web ID Other products were considered, but Dark Web ID was selected due to API Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN John N. IT tech Computer & Network Security ### "integration with other softwares" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 10, 2023 Pros integration with other kaseya softwares (Graphus, Bullphis ID, itglue, spanning...etc) Cons the support dont understand the issue some times they should be example the integration issue we faced at the beginning Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rick L. Technical Services Manager Computer Software ### "Darkweb ID is critical for online safety and security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 10, 2023 We have jsut started out as an MSP and we are using DarkWebId to help inform customers of information on the internet that they may not be aware of. Pros Really use the Live Search feature to get information for potential clients. also the ease in setting up new accounts is always a plus Cons There are no cons that we have come across so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ravi B. CEO Computer & Network Security ### "yet another product that needs some life breathed into it" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 8, 2023 Pros It's cheap, it does report on darkweb junk. It sorta integrates with some other tools Cons Hard to get integrations working, bad user interface, confusing licensing model (for the sales reps), VERY LIMITED FEATURES Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mike S. It Operations Managet Information Technology and Services ### "Easy and awesome protection for clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2023 We have saved our clients a few times by getting to them before someone logged in as them when their logins were on the darkweb Pros Very simple to set up, easy to monitor domains for clients to keep them safe and secure! Cons There isn't anything to not like about darkwebID. Support is great, system is easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB John B. Operations Director Information Technology and Services ### "Used the product for a few years now" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 7, 2022 Great pre-sales tool as well as monitoring for potential breaches. Pros Automated Dark web scanning good, allows additional IP addresses and personal email accounts to also be included. The inclusion of the training / phishing component is also good. Cons The training and awareness module is a little "clunky" when managing lists of users to be included in a campaign. The additition of dark web scanning of company data (rather than searching by the company domain name) would be an added benefit when it comes to proposing to clients. Also, automated training / awareness for accounts that have been identified as exposed on the dark web to save some admin. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2023 Hi John! Thank you for your comments. I will pass along your feedback to our product team. CB Caleb B. Vice President Central Sales Information Technology and Services ### "Review of Dark Web ID" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 28, 2022 Good service, straightforward setup Pros Easy to use --- circa 2 years ago was a big difference maker to demo to clients and prospects --- now a bit of a commodity as folks are like "oh ya my banking app/password manager shows me that" Cons a system to directly message end users about what to do if they have a breach detected --- right now labor is spent on communicating the breach to the end user and what to do. Reasons for choosing Dark Web ID seems more professional and accurate -- many of the others just report the same data found free on like \[SENSITIVE CONTENT\] Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IL izzy L. owner Information Technology and Services ### "Bringing Light to the Dark Web" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 28, 2022 Good, I was with it in its earlier stages and they have made solid improvements in the interface over that time. Pros The ease of use, I like the overview pages for each client. it helps to quickly maneuver between functions. Cons Actually, it was just being in the early stages of it, there were some bugs in the interface. Those have been addressed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ET Ed T. President Information Technology and Services ### "Does the job!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2022 Pros Gives me a high level overview of my potential trouble spots Cons Configuring in AD is a challenge. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/188259/Dark-Web-ID/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.