# ShiftWorx Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShiftWorx Software - reviews, pricing plans, popular comparisons to other Dashboard products and more. Source: https://www.capterra.com/p/188388/ShiftWorx --- # ShiftWorx Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShiftWorx ## What is ShiftWorx? FreePoint Technologies’ ShiftWorx software provides a ‘holistic’ production floor platform featuring a fully modular suite of products, that when applied in whole or in succession affords manufacturers a production optimization solution backed by Toyota Production System (TPS) consulting expertise. ▪ Fully customized modular suite of products ▪ Toyota Production System (TPS) expertise ▪ Measures and monitors critical production areas ▪ Managed Services included ▪ Cloud-connects equipment of any age, type or brand. ShiftWorx is a unique grouping of modules that provide an end-to-end solution for continuous improvement across the production floor. ▪ Production Management ▪ Performance Analysis ▪ Quality & Compliance ▪ Team Member Development & Performance. Contact us today for a complimentary consultation from our TPS experts! Schedule a software demonstration specific to your Industry and requirements. ## What is ShiftWorx used for? [Manufacturing](https://www.capterra.com/manufacturing-software/)[Dashboard](https://www.capterra.com/dashboard-software/)[Reporting](https://www.capterra.com/reporting-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 86% Neutral 14% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShiftWorx?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shiftworxmes.com/&name=ShiftWorx) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShiftWorx 4.4 (22) VS. [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting Price Contact vendor Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (22) Ease Of Use 4.2 (355) Value For Money 4.4 (19) Value For Money 4.3 (299) Customer Service 4.5 (21) Customer Service 4.1 (292) ## ShiftWorx alternatives [4.3 (330)](https://www.capterra.com/p/119119/Domo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Highest Rated [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,351)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) [View all alternatives](https://www.capterra.com/p/188388/ShiftWorx/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Alerts/Notifications 4.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges KPI Monitoring 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Tracking the status of previously identified performance measurements Search/Filter 3.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Customizable Dashboard 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Alter the layout and content of dashboards Drag & Drop 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components ShiftWorx 74 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Identify component attributes like servers, hardware, software, and manage relationships across all services Critical link between devices, network, and reliable delivery of IoT data. Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Creation and customization of dashboards Collect, process and structure data from multiple sources for further analysis Merge data from multiple sources to a single data set Grouping log entries based on similar attributes. Process of gathering, measuring, and analyzing accurate data Connect to big data sources Discover and connect variety of data sources to the application for analysis Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Ability to handle large datasets Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Graphical representation of data Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Process of extracting, transforming, and loading data Specialized for devices with sensors and processing ability to connect and exchange data over the internet Form predictions based on past and present data/trends Perform various mathematical calculations using the data Various components within a system including buttons, clickable icons, hover effects, and more Tracking the status of previously identified performance measurements Manage, maintain and track the performance of assets and equipment View and present dashboard on mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Allows users to manage data from a number of sources Monitor and analyze the performance and status of a server or system/application A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Share dashboard screen within private user groups Streamlining repetitive tasks and activities through automated and predefined workflows Customize the specifications of a finished product to meet the particular needs of a customer Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources Track the production of materials and items over certain periods or seasons Publish dashboard publicly on various platforms Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Identify and assess hazards to ensure the well-being of employees, assets, and the environment Set a time to generate routine reports automatically Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Manage and control operations that take place on the shop floor or factory floor Display aggregated data points on one page for a bird's eye view assessment Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Series of data points indexed in time order Track and document the history, application, or location of an item or activity Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Graphical representation of data or processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (22) 4.1 Based on 22 reviews ## Pricing Value for money 4.4 (19) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (19) 4.4 Based on 19 reviews ## Integrations [ MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)[ MESA](https://www.capterra.com/p/184408/Mesa/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (21) 4.5 Based on 21 reviews ## User reviews Overall rating 4.4 Based on 22 reviews Filter by rating 5(12) 4(7) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AH Andrew H. Quality Manager Electrical/Electronic Manufacturing ### "Improving production downtime using concrete data" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 17, 2021 The overall experience is pleasurable. The technical support we receive is always second to none. The team at ShiftWorx is always willing to help - even to the point of designing or redesigning aspects of the software to make our company more productive. Pros The data collected on our KPI's helps us make well informed decisions. Cons If we've came across something we feel ShiftWorx has lacked, their team was there to listen and design a fix that has met our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2022 Hi Andrew, We really appreciate you making the time to review ShiftWorx - your feedback is valued as we continue to evolve our solution! As always, the FreePoint Team is here to help you; please don't hesitate to reach out to us with any questions, for support or training. Our website www.GetFreePoint.com is also a great resource for you to learn of the latest software version updates and new features. Thank you, The FreePoint Team PR Peter R. Engineering Manager Food & Beverages ### "HABCO - Engineering Manager Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 14, 2021 The support has been great that's the biggest comment I have. I wish I had more dedicated time to work with it. Pros The idea of this package is great. I like that the program is very easy to use and the amount of options is really great, as an engineer I like the way I can tinker with it. Cons I have not used it enough to comment on cons. I do have one item I can't get working but I have not reached out to Shiftworx to see if they have any input to rectify. Reasons for choosing ShiftWorx Looks like a great interface to work with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2022 Hi Peter, Thank you for making the time to review ShiftWorx - your feedback is valued and much appreciated! As always, please don't hesitate to reach out to us with any questions, for support or training. Our website www.GetFreePoint.com is also a great resource for you to learn of the latest software version updates and new features. Thank you, The FreePoint Team RM Ricardo M. Director Paper & Forest Products ### "Great advantage using Shiftworks for Paper machine processing roll to roll " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2021 Machine operator's performance and Order processing time have given us a new approach to order plannning and Inventory scheduling Pros It's user's friendlines. Its installation time, users' learing and implementation. Cons There is nothig relevant that we could describe as unlikable about this product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2022 Hi Ricardo, Thank you for your review of ShiftWorx it's much appreciated! We're very pleased to hear of your success with our solution. As always, please don't hesitate to reach out to us with any questions or for support. Our website www.getfreepoint.com is also an excellent resource to learn of the latest software version updates and new features. Thank you, The FreePoint Team SO Stephen O. National Operations Manager Construction ### "ITW Construction - Asia Pacific" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 6, 2021 Provides lots of promise, but reporting functions poor. Need to develop added reporting via Power BI and other tools. Pros Live data, cloud based and easily accessible. Cons Features and reporting not as good as other products. Post installation support very limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2022 Hi Stephen, Thank you for making the time to review ShiftWorx! We really appreciate your feedback, and wanted to share that as we evolve our product to the latest version, you may be interested to learn of the most recent developments, including new ways to visualize data in our manufacturing KPI dashboards; and new reporting functions including integration with other reporting tools, shopfloor software, and organizational software like ERP. Please don't hesitate to contact us for a consultation or demo anytime. Thank you, The FreePoint Team https://getfreepoint.com/ BK Bret K. Director Mechanical or Industrial Engineering ### "Shiftworx - Machine Monitoring software for KPI Tracking. Good Idea - Hard to roll out." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 December 1, 2021 We wanted to reduce idle time due to SETUPS and WAITING (for information, materials etc) We started to collect the data for baseline and then set goals to conitnuously improve. The daily reports were so flawed due to the apathetic machinists we soon gave up. The software is fine. Pros Easy to setup and and install the hardware and software. Had few outages. The concept of tracking machine metrics is not new, made sense for the management and production staff to use a cloud based system rather than paper reports. Cons \*Note we stopped using this over 2 years ago, I assume progress has been made since.. The fundamental flaw in this concept is it requires production staff to immediately manually log in and select reason codes for inactivity. If they do not then the data is inaccurate. We were unable to coax staff to do this, so we did not ever get the value from it. I would only implement this type of software if: a) You only need to monitor run time vs idle/off time and do not care about "Reasons" b) or The 'Reasons" are derived automatically from the machines Status Indicator or Controller. Machine warm up, looks like RUNNING, so operators can game the system unless you invest in additional hardware, which is also not infallible. The reports were hard to customise. Hosted in another time zone, and this caused issues with reports etc. Reasons for choosing ShiftWorx We have some machines which are not Okuma. Okuma Australia don't have expertise in the software. Low cost, easy to do a trial 12 month subscription. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 22, 2021 Hi Bret, Thank you for making the time to write a review. We really appreciate your feedback regarding your experience with ShiftWorx in Australia years back. ShiftWorx has now been greatly evolved to help address the issues you mentioned including updated manufacturing KPI dashboards and reports to entice employee engagement and organizational growth. As we progress towards version 3.0 of our MES SaaS and machine connectivity solution, many additions have been made to make ShiftWorx a continuous improvement tool manufacturers need, and want to work with everyday to achieve their goals. If you have the opportunity in the future to test the latest product version please contact us, and in the very least we'll be happy to provide you a consultation, demonstration, and pilot trial to help you and your team re-evaluate and validate its effectiveness for your lean manufacturing initiatives and the goals you aspire to today. Thank you, The FreePoint Team www.GetFreePoint.com RM Randy M. FreePoint Sales Partner Computer Software ### "Randy McDonald Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2021 Favorable. Good and quick tech support. Pros Quick easy installation and set up. Clean Graphics with easy customization of views. Cons Current lack of support for MTConnect ( coming?) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 26, 2021 Hi Randy, Thank you for your valued feedback, and for sharing details regarding your experience with ShiftWorx! Regarding MTConnect, please contact us at info@getfreepoint.com and we will be pleased to update you. Best regards, The FreePoint Team MZ miao z. Engineering Manager Automotive ### "Overall Good Price for the product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2021 very much like it , and will implement in a broader scheme. Pros The direct visual bars and KPIs are great for machining/ production. Reporting feature very nice. Cons some customize capability with dashboard or reporting not that easy to use. Reasons for choosing ShiftWorx mature product and low cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 26, 2021 Hi Miao, Your honest review is really appreciated - Thank you for making the time to provide us your feedback regarding your experience with ShiftWorx! As always, please don't hesitate to contact us with any questions; or to learn more about the latest product and software version developments which include updated manufacturing KPI dashboard and analytics reports. Best regards, The FreePoint Team info@getfreepoint.com MM Michael M. Advanced Manufacturing Program Manager Management Consulting ### "Feature rich management system with exceptional ROI" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2021 Pros Easily deployable by anyone with reasonable ability to follow directions. Dashboard visuals require less setup than many other systems and are focused around real business needs. The price is extremely affordable and you're not forced to use proprietary hardware beyond that which is needed to communicate to the cloud backend. Cons Please continue to expand the industrial protocols you support. A lot of people that are looking at this system don't have modern machinery and therefore would benefit by support for modbus/tcp as well as proprietary protocols to machines/control systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 26, 2021 Hi Michael, Thank you for making the time to provide us your feedback regarding your experience with ShiftWorx - We really appreciate your honest review! Regarding the latest industrial controls we support, this is evolving, and we encourage you to learn more about our FP Connect software add-on. As always, please don't hesitate to contact us with any questions, or to learn more about the latest product and software version developments. Best regards, The FreePoint Team info@getfreepoint.com JI Joe I. Buyer & Production Scheduler Plastics ### "Great Real Time Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2021 Pros Easy visual of our plant's productivity. Cons Nothing at all! This is great software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 26, 2021 Hi Joe, We really appreciate your honest review - Thank you for making the time to provide us feedback regarding your experience with ShiftWorx! As always, our support team is here to help you and your team with any questions you may have. Also, please don't hesitate to reach out to us to learn more about our latest version updates and new products. Best regards, The FreePoint Team info@getfreepoint.com DS David S. Group Leader Machinery ### "Brake Press Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 11, 2021 Good software, not made for our application. Pros Great job reporting the data, once the formats for reporting are generated. Took a while to get it up and going, but the team was great working with us to get to that point. Cons Install on our presses didn't work. Took three tries. Again, customer service was very helpful with this process. Found a lot of quirks in the reporting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 26, 2021 Hi David, We really appreciate you making the time to provide us feedback regarding your experience with ShiftWorx - Thank you! Please do not hesitate to reach out to us to learn more about our latest version updates; and as always our support team is available to answer any questions you may have on future integrations. Best regards, The FreePoint Team info@getfreepoint.com [View all Reviews](https://www.capterra.com/p/188388/ShiftWorx/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)