# ShiftWorx Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ShiftWorx Software - reviews, pricing plans, popular comparisons to other Dashboard products and more.

Source: https://www.capterra.com/p/188388/ShiftWorx

---

# 

 ShiftWorx Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ShiftWorx

## What is ShiftWorx?

FreePoint Technologies’ ShiftWorx software provides a ‘holistic’ production floor platform featuring a fully modular suite of products, that when applied in whole or in succession affords manufacturers a production optimization solution backed by Toyota Production System (TPS) consulting expertise. ▪ Fully customized modular suite of products ▪ Toyota Production System (TPS) expertise ▪ Measures and monitors critical production areas ▪ Managed Services included ▪ Cloud-connects equipment of any age, type or brand. ShiftWorx is a unique grouping of modules that provide an end-to-end solution for continuous improvement across the production floor. ▪ Production Management ▪ Performance Analysis ▪ Quality & Compliance ▪ Team Member Development & Performance. Contact us today for a complimentary consultation from our TPS experts! Schedule a software demonstration specific to your Industry and requirements.

## What is ShiftWorx used for?

[Manufacturing](https://www.capterra.com/manufacturing-software/)[Dashboard](https://www.capterra.com/dashboard-software/)[Reporting](https://www.capterra.com/reporting-software/)

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

86%

Neutral

14%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for ShiftWorx?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shiftworxmes.com/&name=ShiftWorx)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShiftWorx

4.4 (22)

VS.

[4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/)

Starting Price

Contact vendor

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (22)

Ease Of Use

4.2 (352)

Value For Money

4.4 (19)

Value For Money

4.3 (296)

Customer Service

4.5 (21)

Customer Service

4.1 (289)

## ShiftWorx alternatives

[4.3 (329)](https://www.capterra.com/p/119119/Domo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[4.6 (357)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[Workday Adaptive Planning](https://www.capterra.com/p/130072/Adaptive-Insights/)

[4.5 (230)](https://www.capterra.com/p/130072/Adaptive-Insights/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130072/Adaptive-Insights/)

[View all alternatives](https://www.capterra.com/p/188388/ShiftWorx/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.4 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Alerts/Notifications

4.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

KPI Monitoring

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Tracking the status of previously identified performance measurements

Search/Filter

3.4 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Customizable Dashboard

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Alter the layout and content of dashboards

Drag & Drop

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

ShiftWorx 74 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Critical link between devices, network, and reliable delivery of IoT data.

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Creation and customization of dashboards

Collect, process and structure data from multiple sources for further analysis

Merge data from multiple sources to a single data set

Grouping log entries based on similar attributes.

Process of gathering, measuring, and analyzing accurate data

Connect to big data sources

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Ability to handle large datasets

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Process of extracting, transforming, and loading data

Specialized for devices with sensors and processing ability to connect and exchange data over the internet

Form predictions based on past and present data/trends

Perform various mathematical calculations using the data

Various components within a system including buttons, clickable icons, hover effects, and more

Tracking the status of previously identified performance measurements

Manage, maintain and track the performance of assets and equipment

View and present dashboard on mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Allows users to manage data from a number of sources

Monitor and analyze the performance and status of a server or system/application

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Share dashboard screen within private user groups

Streamlining repetitive tasks and activities through automated and predefined workflows

Customize the specifications of a finished product to meet the particular needs of a customer

Manage the end-to-end production process for manufacturing operations

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

Publish dashboard publicly on various platforms

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Set a time to generate routine reports automatically

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Manage and control operations that take place on the shop floor or factory floor

Display aggregated data points on one page for a bird's eye view assessment

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Series of data points indexed in time order

Track and document the history, application, or location of an item or activity

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data or processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (22)

4.1

Based on 22 reviews

## Pricing

Value for money

4.4 (19)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (19)

4.4

Based on 19 reviews

## Integrations

[

MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)[

MESA](https://www.capterra.com/p/184408/Mesa/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (21)

4.5

Based on 21 reviews

## User reviews

Overall rating

4.4

Based on 22 reviews

Filter by rating

5(12)

4(7)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AH

Andrew H.

Quality Manager

Electrical/Electronic Manufacturing

### "Improving production downtime using concrete data"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 17, 2021

The overall experience is pleasurable. The technical support we receive is always second to none. The team at ShiftWorx is always willing to help - even to the point of designing or redesigning aspects of the software to make our company more productive.

Pros

The data collected on our KPI's helps us make well informed decisions.

Cons

If we've came across something we feel ShiftWorx has lacked, their team was there to listen and design a fix that has met our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2022

Hi Andrew, We really appreciate you making the time to review ShiftWorx - your feedback is valued as we continue to evolve our solution! As always, the FreePoint Team is here to help you; please don't hesitate to reach out to us with any questions, for support or training. Our website www.GetFreePoint.com is also a great resource for you to learn of the latest software version updates and new features. Thank you, The FreePoint Team

PR

Peter R.

Engineering Manager

Food & Beverages

### "HABCO - Engineering Manager Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 14, 2021

The support has been great that's the biggest comment I have. I wish I had more dedicated time to work with it.

Pros

The idea of this package is great. I like that the program is very easy to use and the amount of options is really great, as an engineer I like the way I can tinker with it.

Cons

I have not used it enough to comment on cons. I do have one item I can't get working but I have not reached out to Shiftworx to see if they have any input to rectify.

Reasons for choosing ShiftWorx

Looks like a great interface to work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2022

Hi Peter, Thank you for making the time to review ShiftWorx - your feedback is valued and much appreciated! As always, please don't hesitate to reach out to us with any questions, for support or training. Our website www.GetFreePoint.com is also a great resource for you to learn of the latest software version updates and new features. Thank you, The FreePoint Team

RM

Ricardo M.

Director

Paper & Forest Products

### "Great advantage using Shiftworks for Paper machine processing roll to roll "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2021

Machine operator's performance and Order processing time have given us a new approach to order plannning and Inventory scheduling

Pros

It's user's friendlines. Its installation time, users' learing and implementation.

Cons

There is nothig relevant that we could describe as unlikable about this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2022

Hi Ricardo, Thank you for your review of ShiftWorx it's much appreciated! We're very pleased to hear of your success with our solution. As always, please don't hesitate to reach out to us with any questions or for support. Our website www.getfreepoint.com is also an excellent resource to learn of the latest software version updates and new features. Thank you, The FreePoint Team

SO

Stephen O.

National Operations Manager

Construction

### "ITW Construction - Asia Pacific"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

December 6, 2021

Provides lots of promise, but reporting functions poor. Need to develop added reporting via Power BI and other tools.

Pros

Live data, cloud based and easily accessible.

Cons

Features and reporting not as good as other products. Post installation support very limited.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2022

Hi Stephen, Thank you for making the time to review ShiftWorx! We really appreciate your feedback, and wanted to share that as we evolve our product to the latest version, you may be interested to learn of the most recent developments, including new ways to visualize data in our manufacturing KPI dashboards; and new reporting functions including integration with other reporting tools, shopfloor software, and organizational software like ERP. Please don't hesitate to contact us for a consultation or demo anytime. Thank you, The FreePoint Team https://getfreepoint.com/

BK

Bret K.

Director

Mechanical or Industrial Engineering

### "Shiftworx - Machine Monitoring software for KPI Tracking. Good Idea - Hard to roll out."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

December 1, 2021

We wanted to reduce idle time due to SETUPS and WAITING (for information, materials etc) We started to collect the data for baseline and then set goals to conitnuously improve. The daily reports were so flawed due to the apathetic machinists we soon gave up. The software is fine.

Pros

Easy to setup and and install the hardware and software. Had few outages. The concept of tracking machine metrics is not new, made sense for the management and production staff to use a cloud based system rather than paper reports.

Cons

\*Note we stopped using this over 2 years ago, I assume progress has been made since.. The fundamental flaw in this concept is it requires production staff to immediately manually log in and select reason codes for inactivity. If they do not then the data is inaccurate. We were unable to coax staff to do this, so we did not ever get the value from it. I would only implement this type of software if: a) You only need to monitor run time vs idle/off time and do not care about "Reasons" b) or The 'Reasons" are derived automatically from the machines Status Indicator or Controller. Machine warm up, looks like RUNNING, so operators can game the system unless you invest in additional hardware, which is also not infallible. The reports were hard to customise. Hosted in another time zone, and this caused issues with reports etc.

Reasons for choosing ShiftWorx

We have some machines which are not Okuma. Okuma Australia don't have expertise in the software. Low cost, easy to do a trial 12 month subscription.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 22, 2021

Hi Bret, Thank you for making the time to write a review. We really appreciate your feedback regarding your experience with ShiftWorx in Australia years back. ShiftWorx has now been greatly evolved to help address the issues you mentioned including updated manufacturing KPI dashboards and reports to entice employee engagement and organizational growth. As we progress towards version 3.0 of our MES SaaS and machine connectivity solution, many additions have been made to make ShiftWorx a continuous improvement tool manufacturers need, and want to work with everyday to achieve their goals. If you have the opportunity in the future to test the latest product version please contact us, and in the very least we'll be happy to provide you a consultation, demonstration, and pilot trial to help you and your team re-evaluate and validate its effectiveness for your lean manufacturing initiatives and the goals you aspire to today. Thank you, The FreePoint Team www.GetFreePoint.com

RM

Randy M.

FreePoint Sales Partner

Computer Software

### "Randy McDonald Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2021

Favorable. Good and quick tech support.

Pros

Quick easy installation and set up. Clean Graphics with easy customization of views.

Cons

Current lack of support for MTConnect ( coming?)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 26, 2021

Hi Randy, Thank you for your valued feedback, and for sharing details regarding your experience with ShiftWorx! Regarding MTConnect, please contact us at info@getfreepoint.com and we will be pleased to update you. Best regards, The FreePoint Team

MZ

miao z.

Engineering Manager

Automotive

### "Overall Good Price for the product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2021

very much like it , and will implement in a broader scheme.

Pros

The direct visual bars and KPIs are great for machining/ production. Reporting feature very nice.

Cons

some customize capability with dashboard or reporting not that easy to use.

Reasons for choosing ShiftWorx

mature product and low cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 26, 2021

Hi Miao, Your honest review is really appreciated - Thank you for making the time to provide us your feedback regarding your experience with ShiftWorx! As always, please don't hesitate to contact us with any questions; or to learn more about the latest product and software version developments which include updated manufacturing KPI dashboard and analytics reports. Best regards, The FreePoint Team info@getfreepoint.com

MM

Michael M.

Advanced Manufacturing Program Manager

Management Consulting

### "Feature rich management system with exceptional ROI"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2021

Pros

Easily deployable by anyone with reasonable ability to follow directions. Dashboard visuals require less setup than many other systems and are focused around real business needs. The price is extremely affordable and you're not forced to use proprietary hardware beyond that which is needed to communicate to the cloud backend.

Cons

Please continue to expand the industrial protocols you support. A lot of people that are looking at this system don't have modern machinery and therefore would benefit by support for modbus/tcp as well as proprietary protocols to machines/control systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 26, 2021

Hi Michael, Thank you for making the time to provide us your feedback regarding your experience with ShiftWorx - We really appreciate your honest review! Regarding the latest industrial controls we support, this is evolving, and we encourage you to learn more about our FP Connect software add-on. As always, please don't hesitate to contact us with any questions, or to learn more about the latest product and software version developments. Best regards, The FreePoint Team info@getfreepoint.com

JI

Joe I.

Buyer & Production Scheduler

Plastics

### "Great Real Time Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2021

Pros

Easy visual of our plant's productivity.

Cons

Nothing at all! This is great software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 26, 2021

Hi Joe, We really appreciate your honest review - Thank you for making the time to provide us feedback regarding your experience with ShiftWorx! As always, our support team is here to help you and your team with any questions you may have. Also, please don't hesitate to reach out to us to learn more about our latest version updates and new products. Best regards, The FreePoint Team info@getfreepoint.com

DS

David S.

Group Leader

Machinery

### "Brake Press Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 11, 2021

Good software, not made for our application.

Pros

Great job reporting the data, once the formats for reporting are generated. Took a while to get it up and going, but the team was great working with us to get to that point.

Cons

Install on our presses didn't work. Took three tries. Again, customer service was very helpful with this process. Found a lot of quirks in the reporting

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 26, 2021

Hi David, We really appreciate you making the time to provide us feedback regarding your experience with ShiftWorx - Thank you! Please do not hesitate to reach out to us to learn more about our latest version updates; and as always our support team is available to answer any questions you may have on future integrations. Best regards, The FreePoint Team info@getfreepoint.com

[View all Reviews](https://www.capterra.com/p/188388/ShiftWorx/reviews/)

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