# OmniMD Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OmniMD Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/18840/OmniMD-EMR

---

# 

 OmniMD Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OmniMD

## What is OmniMD?

OmniMD, with over 20 years of expertise, is revolutionizing healthcare by transforming traditional care into dynamic, AI-enabled digital health platforms. As a globally recognized, AI-driven leader, we deliver integrated solutions that enable seamless interoperability and secure health information exchange across systems and providers. Our portfolio includes over 18 products, such as EHR, PMS, and RCM, tailored to meet the needs of 20+ specialties, including cardiology, urgent care, internal medicine, and pediatrics. Powered by advanced cloud architectures and next-generation platforms, our innovations enhance patient engagement, expand remote care access, and enable data-driven healthcare through Health Portals, RPM, Patient Kiosks, and Telehealth. OmniMD’s commitment to excellence fosters inclusive partnerships, sustainability, and perpetual innovation, driven by collaboration and thought leadership. Together, we’re shaping the future of healthcare for better outcomes.

## What is OmniMD used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/)

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

86%

Neutral

8%

Negative

6%

Starting price

$299

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OmniMD

4.5 (51)

VS.

[4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

$299

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (51)

Ease Of Use

4.5 (709)

Value For Money

4.5 (39)

Value For Money

4.2 (579)

Customer Service

4.7 (50)

Customer Service

4.3 (645)

## OmniMD alternatives

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

[4.4 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/18840/OmniMD-EMR/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patient Records Management

4.6 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

HIPAA Compliant

4.9 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

4.6 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Patient Scheduling

4.5 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Medical Billing

4.7 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Decision Support

4.4 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Tools that provide relevant information at specific times to support judgments and courses of action

OmniMD 85 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Create and securely store digital patient records

Define a process for transferring calls/tickets to management

Plan, manage, and track the financial activities of an individual or organization

Intended to be used by cardiologists

Designed for urgent care/emergency facilities.

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage updates to member's immunization records and track individual allergies

Care of patients who are admitted and stay in the hospital overnight

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Receive lab results electronically

Submit and track requests for laboratory tests

Ability to chat online in real time

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Find and verify prescription medications by color, shape or imprint

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Certified for healthcare IT products based on the results from ONC-ATL

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Monitor wait time and abandonment for incoming requests that have not been routed

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Check-in and out via a mobile device or kiosk

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Create, manage and track all task activities and progression

Meet with patients remotely

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Pre-formatted documents and forms for Urgent Care processes.

Track and measure patient's vitals

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (47)

4.3

Based on 47 reviews

## Pricing

Value for money

4.5 (39)

Free Version

EHR Essentials

$299.00

Per User,Per Month

It includes:

-   E-Prescribing
-   Scheduling and appointment workflows
-   Basic patient communication tools
-   ONC-Certified EHR and charting
-   Secure patient portal with messaging
-   Smart templates
-   Optional telehealth functionality

Growth Clinics Suite (Most Popular)

$449.00

Per User,Per Month

It includes:

-   AI Medical Scribe
-   AI Front Desk Automation
-   RCM-Ready Workflows
-   Task Automation & Alerts
-   Advanced Analytics & Reporting
-   Lab & Imaging Integrations
-   Inventory Management
-   Smart Patient Flow Tools

Enterprise & Multi-Location Suite

$699.00

Per User,Per Month

It includes:

-   RCM & Billing Services
-   Dedicated Success Manager
-   24/7 Priority Support
-   Advanced Workflow Customization
-   Data Migration Assistance
-   Multi-Location Reporting & Dashboards

Value for money

4.5 (39)

4.5

Based on 39 reviews

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## Support, customer service and training options

Customer Service

4.7 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (50)

4.7

Based on 50 reviews

## User reviews

Overall rating

4.5

Based on 51 reviews

Filter by rating

5(37)

4(7)

3(4)

2(1)

1(2)

Mentioned topic

Sorted by most recent

Frederick J.

Medical Director and Physician

Hospital & Health Care

### "Contemporary, customizable EMR with a truly dedicated support team who are committed to making a great product."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 31, 2026

I have had a positive experience thus far. They are hardworking and want a quality product. They are always available when needed. I have greatly appreciated their responsiveness.

Pros

The OmniMD team is very interested in improving their product. As a result, they communicate well. When we raised issues, they worked diligently to resolve it. The OmniMD team also allows for customization to your practice which has been quite helpful.

Cons

While there are reports built into the system, the reports are not yet optimized for our practice. However, they are continuing to customize reports for our practice. The practice management software has had to be adjusted for our practice to include things like tracking of wRVU, building templates for dictating imaging, etc.

Alternatives considered

[Ecwid](https://www.capterra.com/p/143648/Ecwid/)

Reasons for choosing OmniMD

More cost effective. There was also the customization piece.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kemron B.

Front Office Operations Coordinator

Hospital & Health Care

### "Efficient, Organized, and Patient-Friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 14, 2026

Overall, OmniMD has been a very reliable and efficient platform for front office operations. It has improved patient flow, reduced manual work, and helped maintain accuracy across scheduling and documentation. The system is intuitive, easy to train new staff on, and supported by a responsive team. I would highly recommend OmniMD to any practice looking to enhance front desk efficiency and patient experience.

Pros

As a Front Office Operations Coordinator, OmniMD has made managing daily front desk responsibilities much more streamlined. Appointment scheduling, confirmations, and rescheduling are quick and easy, and all patient demographics, insurance details, and required documentation are stored in one organized system. The AI front desk helps manage incoming calls and messages, which significantly reduces front desk congestion and allows us to focus on in-person patient needs.

Cons

There is always room for faster processing during peak hours, but OmniMD continues to improve performance and functionality with regular updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2026

Thank you Kemron for sharing your experience. We are thrilled OmniMD is helping streamline your front desk operations and enhance patient care efficiency.

LL

Lanette L.

Office Manager

Health, Wellness and Fitness

### "Omni AI Front desk and AI Clinician"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2025

We have been clients for years and are very happy. The customers support is very attentive. They respond quickly.

Pros

Omni is very attentive and listens to our needs. The AI clinician and front desk AI are awesome features.

Cons

Not any on hand to mention. So far my experience is very good. No reservations on choosing them and look to upgrade to the new Versions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 25, 2025

Thanks a lot for your kind feedback. We’re glad the AI features and our support team have been helpful for your practice. We truly appreciate your continued trust in OmniMD and look forward to supporting your upgrade soon.

DD

Dr. Devyang D.

MD

Hospital & Health Care

### "Simple, Effective, and Backed by Strong Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2025

OmniMD provides a strong and reliable platform, and there are areas where it could grow to make the user experience even richer. Offering additional customization options would allow each practice to adapt the system more closely to their unique workflows. Enhancing reporting with more filters and advanced analytics would help practices gain deeper insights and manage performance with greater ease. A more feature-rich mobile app could extend convenience for providers and staff who need access on the go. Navigation is already smooth, and adding a few more shortcuts could make it even faster. These are not drawbacks but opportunities for OmniMD to continue building on its solid foundation and deliver even more value to its users.

Pros

This EMR is very easy to use and makes day-to-day work simple. The layout is clear, so it does not take much time to get used to, and even new staff can learn quickly. The support team is always helpful and quick to respond, which gives peace of mind when questions come up. I really like the dictation feature, it works smoothly and saves a lot of time when writing notes. Overall, it is a reliable system with good support and useful features that make running a practice easier.

Cons

The system already works very well. I am using limited features like ddocumentation dictation where I dont have any issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Neal C.

Office Manager

Mental Health Care

### "Office manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2025

Overall we've had a great experience — the Omni team is responsive, knowledgeable, and has significantly improved our billing performance

Pros

Excellent customer service and reliable billing support — quick responses and clear explanations every time.

Cons

Onboarding new patients has a few extra steps; streamlining that process would save time. An option to download all notes for medical records would be great

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dr. Mukesh D.

Dentist

Health, Wellness and Fitness

### "Excellent EMR and Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2025

The platform offers a wide range of features that cover the full spectrum of clinical and administrative needs, from documentation and telehealth to billing and remote patient monitoring. It is reliable, user-friendly, and adaptable to different practice types, which makes it easy to integrate into daily workflows. The support team is responsive and helpful, ensuring that any questions or challenges are addressed quickly. Overall, OmniMD has made managing patient care and practice operations more efficient and effective.

Pros

The platform connects providers, patients, and care teams with tools for EHR, telehealth, remote patient monitoring, and billing, which makes workflows smoother and more efficient. It not only saves time for clinicians but also improves the patient experience by making care more coordinated and accessible. The flexibility to adapt to different specialties and practice needs really stood out as a major advantage.

Cons

Because the platform is so feature-rich, it can initially feel overwhelming to new users. However, the training resources, guided onboarding, and intuitive layout quickly make it easy to navigate, and once you become familiar, you realize the depth of tools available is a strength rather than a drawback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LT

lucia T.

Nurse Practitioner

Health, Wellness and Fitness

### "Owner and Practictioner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2025

I feel that I can count on them any time of the day. We have a great business relationship they are very quick in responding to whatever our issue is even outside business hours. 10/10

Pros

They are excellent in communicating and resolving any issue. They have been very attentive and kind when resolving any issue.

Cons

I know there's a little bit language barrier but we both work through this barrier and make it through and ensure that all questions are answered. If any misunderstanding we need to clarify this is done in most respectful and professional manner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FA

Farhiyo A.

OB and GYN

Medical Practice

### "A Heartfelt Thank You to the OmniMD Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2025

The features—charting, online appointment scheduling, prescriptions, lab and radiology orders—are all seamless and easy to navigate, which has been a game-changer for our workflow. Thank you for being there for me on this new journey. Your dedication has truly made a difference.

Pros

I want to extend my deepest gratitude to the incredible OmniMD team—\[sensitive content hidden\] —for their outstanding support during our onboarding process at Rayaf Health OB/GYN Clinic. From day one, they have been exceptionally responsive, attentive, and dedicated to ensuring a smooth transition for our new practice. Their commitment to addressing our questions promptly and guiding us through the system has made a significant difference. I’ve never worked with a team so involved and genuinely invested in the success of both myself and my staff. Whether it’s charting, correcting orders, integrating systems, or troubleshooting insurance and billing issues, they’ve consistently gone above and beyond. Their availability and willingness to help at any time have made using OmniMD not only easy but enjoyable. Thanks to their support, the system feels intuitive and user-friendly.

Cons

One area where I’ve felt a slight limitation is weekend availability, as my clinic operates throughout the weekend. While official support isn’t available during those hours, I want to sincerely acknowledge and appreciate the team members who have gone above and beyond to assist me during emergencies. Whether it was updating lab orders or prescriptions in the system, their willingness to be reachable and responsive outside regular hours has been truly remarkable. Their dedication has helped ensure continuity in patient care and has made a real difference in our weekend operations. Thank you for your commitment and for always finding a way to support us—even when it’s not expected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Gregg T.

DMAE

Medical Practice

### "OmniMD gets my vote"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2025

Overall Experience is a 10 out of 10. Best product and support staff I've encountered. I was able to ask the interfacing team at OmniMD to build a bidirectional with my laboratory and then request customizations. They exceeded all expectations and conducted the best clietn training I've seen in 20 years of diagnostic experience.

Pros

OmniMD has impressed me more than any other EMR company I've worked with in the diagnostic space. As a member of one of the largest diagnostic laboratories in the country I've needed to troubleshoot or help my doctor's offices and large facilities add customizations to their EMRs to better serve clients when ordering tests and receiving results. OmniMD's team is responsive, amazingly efficient, and implements changes needed in a timely fashion. From everything I've witnessed from my client's being happy with the product and from what I've witnessed by their level of engagement and professionalism, it's hard for me to recommend another product other than OmniMD.

Cons

There is absolutely nothing I've witnessed that can be improved, but if there was something... I have the faith in this team to fix it with efficient speed and accuracy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dipanjan B.

Physician

Health, Wellness and Fitness

### "I'm glad I gave them a chance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 7, 2025

A great experience with a committed and capable team. I'm glad I gave them a chance, and look forward to making my billing even more efficient.

Pros

Efficient and responsive. Willing to learn. Send recurring reports detailing outstanding billing and claims paid to date.

Cons

Sometimes it took some time for the payors to be set up and there were some initial discrepancies between inpatient and outpatient billing.

Alternatives considered

[Localazy](https://www.capterra.com/p/204830/Localazy/)

Reasons for choosing OmniMD

ease of use, cost comparison, responsiveness

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/18840/OmniMD-EMR/reviews/)

Popular comparisons

[Fusion vs OmniMD](https://www.capterra.com/compare/18840-136876/OmniMD-EMR-vs-Pediatric-Therapy-EMR) 

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