--- title: "OmniMD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OmniMD Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/18840/OmniMD-EMR/" page_type: "product" language: "en" --- # OmniMD Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OmniMD ## What is OmniMD? OmniMD, with over 20 years of expertise, is revolutionizing healthcare by transforming traditional care into dynamic, AI-enabled digital health platforms. As a globally recognized, AI-driven leader, we deliver integrated solutions that enable seamless interoperability and secure health information exchange across systems and providers. Our portfolio includes over 18 products, such as EHR, PMS, and RCM, tailored to meet the needs of 20+ specialties, including cardiology, urgent care, internal medicine, and pediatrics. Powered by advanced cloud architectures and next-generation platforms, our innovations enhance patient engagement, expand remote care access, and enable data-driven healthcare through Health Portals, RPM, Patient Kiosks, and Telehealth. OmniMD’s commitment to excellence fosters inclusive partnerships, sustainability, and perpetual innovation, driven by collaboration and thought leadership. Together, we’re shaping the future of healthcare for better outcomes. ## What is OmniMD used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/) Top alternative Featured Overall rating Based on 52 user reviews Reviews sentiment Positive 87% Neutral 8% Negative 6% Starting price $299 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OmniMD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.omnimd.com&name=OmniMD) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OmniMD 4.5 (52) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $299 Per User, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (52) Ease Of Use 4.5 (708) Value For Money 4.6 (40) Value For Money 4.2 (578) Customer Service 4.7 (51) Customer Service 4.3 (644) ## OmniMD alternatives [4.4 (369)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (662)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (532)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/18840/OmniMD-EMR/alternatives/) ## FAQs about OmniMD Overview ### Which roles and teams benefit most from OmniMD? OmniMD is most used by physicians, nurse practitioners, and medical directors who need efficient charting, clinical documentation, and patient management. Practice managers, office managers, and front-desk teams rely on it to streamline scheduling and operations, while billing supervisors, owners, and IT specialists support revenue cycle oversight, reporting, and system implementation. Answer based on 44 reviews Overview ### What company size and industries is OmniMD built for? OmniMD is designed for small ambulatory outpatient clinics, with 95% of reviewers from small businesses and 54% in medical practice. It also serves hospital and health care organizations at 23% and health, wellness and fitness providers at 12%, aligning with clinics needing EHR, practice management, billing, and RPM. Answer based on 52 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of OmniMD? OmniMD includes core EHR and practice management features such as appointment scheduling, charting, clinical notes, patient records management, and billing and invoicing. Reviewers also highlight differentiators including telemedicine, remote patient monitoring through device integration, e-prescribing, customizable templates and forms, and AI Copilot for front-desk and clinician workflows. Answer based on 21 reviews Overview ### Is OmniMD a good fit for growing medical practices? OmniMD works well for growing medical practices that want hands-on support, customization, and help during change. Startup clinics, billing teams, and office staff often describe responsive guidance, flexible workflows, and useful training. Some users note certain tasks can take extra steps, but overall the platform supports practice expansion and team coordination. Answer based on 17 reviews Pricing ### How much does it cost and what fees or limitations are included? OmniMD starts at $299 per user/month for the EHR Essentials plan, with a free version available. Growth Clinics Suite costs $449 per user/month, and Enterprise & Multi-Location Suite costs $699 per user/month. Essentials includes ONC-certified EHR, scheduling, e-prescribing, patient messaging, and optional telehealth. Answer based on 1 reviews Integrations ### Which third-party tools and platforms does OmniMD integrate with? OmniMD integrates with five third-party platforms: Availity, Clover, Fiserv, Oracle Cloud Infrastructure (OCI), and Quest. These integrations cover claims and payments, cloud infrastructure, and lab connectivity, giving the platform a defined set of external connections for medical practice workflows. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does OmniMD offer? OmniMD provides in person training, live online sessions, webinars, documentation, and videos. In person training and live online sessions support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance for teams getting started. Answer based on 4 reviews Getting Started and Support ### What customer support options does OmniMD offer, and how do users rate the experience? OmniMD offers email/help desk, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, attentive, and willing to resolve issues thoroughly without rushing. Some also mention recurring problems that were hard to fix and occasional communication difficulties during phone interactions with offshore staff. Answer based on 13 reviews Bugs and issues ### Does OmniMD have bugs or reliability issues? OmniMD delivers responsive support when problems come up, but reliability feedback is mixed. Many medical practices say the team resolves issues quickly and communicates well, while some users report glitches, outages, browser limitations, repeated errors, and extra clicks that can interrupt charting, prescribing, reporting, and daily office workflows. Answer based on 21 reviews ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) OmniMD supports all three features that reviewers consider most important: HIPAA Compliant, Patient Records Management, and Charting. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible records, and document care accurately, allowing teams to improve compliance, support clinical workflows, and deliver more consistent patient care. HIPAA Compliant 4.9 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.5 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 4.5 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 4.7 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Scheduling 4.5 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Decision Support 4.4 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Tools that provide relevant information at specific times to support judgments and courses of action OmniMD 85 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - EMR/EHR: Create and securely store digital patient records - Escalation Management: Define a process for transferring calls/tickets to management - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Cardiologists: Intended to be used by cardiologists - For Urgent Care: Designed for urgent care/emergency facilities. - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Lab Order Management: Submit and track requests for laboratory tests - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Urgent Care Templates: Pre-formatted documents and forms for Urgent Care processes. - Vitals Tracking: Track and measure patient's vitals - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (48) 4.3 Based on 48 reviews ## Pricing Value for money 4.6 (40) Free Version [View pricing plan details](https://www.capterra.com/p/18840/OmniMD-EMR/pricing/) EHR Essentials $299.00 Per User,Per Month It includes: - E-Prescribing - Scheduling and appointment workflows - Basic patient communication tools - ONC-Certified EHR and charting - Secure patient portal with messaging - Smart templates - Optional telehealth functionality Growth Clinics Suite (Most Popular) $449.00 Per User,Per Month It includes: - AI Medical Scribe - AI Front Desk Automation - RCM-Ready Workflows - Task Automation & Alerts - Advanced Analytics & Reporting - Lab & Imaging Integrations - Inventory Management - Smart Patient Flow Tools Enterprise & Multi-Location Suite $699.00 Per User,Per Month It includes: - RCM & Billing Services - Dedicated Success Manager - 24/7 Priority Support - Advanced Workflow Customization - Data Migration Assistance - Multi-Location Reporting & Dashboards Value for money 4.6 (40) 4.6 Based on 40 reviews ## Integrations [ Clover](https://www.capterra.com/p/226864/Clover/)[ Availity](https://www.capterra.com/p/68854/Availity/)[ Fiserv](https://www.capterra.com/p/191108/First-Data-Payment-Processing/)[ Oracle Cloud Infrastructure (OCI)](https://www.capterra.com/p/203476/Oracle-Cloud-Infrastructure/)[ Quest](https://www.capterra.com/p/10018546/Quest/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (51) 4.7 Based on 51 reviews ## User reviews Overall rating 4.5 Based on 52 reviews Filter by rating 5(38) 4(7) 3(4) 2(1) 1(2) Mentioned topic Sorted by most recent GP Gajalaxmi priya D. Data Migration Manager Computer Software ### "Professional and Patient Assistance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2026 very satisfied as we need not to bother the practice with password reset requests, The support staff was great and took the time to address everything without rushing Pros He had plenty of patients to assist and still handled repeated password issues with patience. I really appreciate that Cons The support staff was great and took the time to address everything without rushing, very satisfied as we need not to bother the practice with password reset requests Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Frederick J. Medical Director and Physician Hospital & Health Care ### "Contemporary, customizable EMR with a truly dedicated support team who are committed to making a great product." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2026 I have had a positive experience thus far. They are hardworking and want a quality product. They are always available when needed. I have greatly appreciated their responsiveness. Pros The OmniMD team is very interested in improving their product. As a result, they communicate well. When we raised issues, they worked diligently to resolve it. The OmniMD team also allows for customization to your practice which has been quite helpful. Cons While there are reports built into the system, the reports are not yet optimized for our practice. However, they are continuing to customize reports for our practice. The practice management software has had to be adjusted for our practice to include things like tracking of wRVU, building templates for dictating imaging, etc. Alternatives considered [Ecwid](https://www.capterra.com/p/143648/Ecwid/) Reasons for choosing OmniMD More cost effective. There was also the customization piece. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KB Kemron B. Front Office Operations Coordinator Hospital & Health Care ### "Efficient, Organized, and Patient-Friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 14, 2026 Overall, OmniMD has been a very reliable and efficient platform for front office operations. It has improved patient flow, reduced manual work, and helped maintain accuracy across scheduling and documentation. The system is intuitive, easy to train new staff on, and supported by a responsive team. I would highly recommend OmniMD to any practice looking to enhance front desk efficiency and patient experience. Pros As a Front Office Operations Coordinator, OmniMD has made managing daily front desk responsibilities much more streamlined. Appointment scheduling, confirmations, and rescheduling are quick and easy, and all patient demographics, insurance details, and required documentation are stored in one organized system. The AI front desk helps manage incoming calls and messages, which significantly reduces front desk congestion and allows us to focus on in-person patient needs. Cons There is always room for faster processing during peak hours, but OmniMD continues to improve performance and functionality with regular updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2026 Thank you Kemron for sharing your experience. We are thrilled OmniMD is helping streamline your front desk operations and enhance patient care efficiency. LL Lanette L. Office Manager Health, Wellness and Fitness ### "Omni AI Front desk and AI Clinician" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 We have been clients for years and are very happy. The customers support is very attentive. They respond quickly. Pros Omni is very attentive and listens to our needs. The AI clinician and front desk AI are awesome features. Cons Not any on hand to mention. So far my experience is very good. No reservations on choosing them and look to upgrade to the new Versions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 25, 2025 Thanks a lot for your kind feedback. We’re glad the AI features and our support team have been helpful for your practice. We truly appreciate your continued trust in OmniMD and look forward to supporting your upgrade soon. DD Dr. Devyang D. MD Hospital & Health Care ### "Simple, Effective, and Backed by Strong Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 OmniMD provides a strong and reliable platform, and there are areas where it could grow to make the user experience even richer. Offering additional customization options would allow each practice to adapt the system more closely to their unique workflows. Enhancing reporting with more filters and advanced analytics would help practices gain deeper insights and manage performance with greater ease. A more feature-rich mobile app could extend convenience for providers and staff who need access on the go. Navigation is already smooth, and adding a few more shortcuts could make it even faster. These are not drawbacks but opportunities for OmniMD to continue building on its solid foundation and deliver even more value to its users. Pros This EMR is very easy to use and makes day-to-day work simple. The layout is clear, so it does not take much time to get used to, and even new staff can learn quickly. The support team is always helpful and quick to respond, which gives peace of mind when questions come up. I really like the dictation feature, it works smoothly and saves a lot of time when writing notes. Overall, it is a reliable system with good support and useful features that make running a practice easier. Cons The system already works very well. I am using limited features like ddocumentation dictation where I dont have any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Neal C. Office Manager Mental Health Care ### "Office manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 Overall we've had a great experience — the Omni team is responsive, knowledgeable, and has significantly improved our billing performance Pros Excellent customer service and reliable billing support — quick responses and clear explanations every time. Cons Onboarding new patients has a few extra steps; streamlining that process would save time. An option to download all notes for medical records would be great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dr. Mukesh D. Dentist Health, Wellness and Fitness ### "Excellent EMR and Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 The platform offers a wide range of features that cover the full spectrum of clinical and administrative needs, from documentation and telehealth to billing and remote patient monitoring. It is reliable, user-friendly, and adaptable to different practice types, which makes it easy to integrate into daily workflows. The support team is responsive and helpful, ensuring that any questions or challenges are addressed quickly. Overall, OmniMD has made managing patient care and practice operations more efficient and effective. Pros The platform connects providers, patients, and care teams with tools for EHR, telehealth, remote patient monitoring, and billing, which makes workflows smoother and more efficient. It not only saves time for clinicians but also improves the patient experience by making care more coordinated and accessible. The flexibility to adapt to different specialties and practice needs really stood out as a major advantage. Cons Because the platform is so feature-rich, it can initially feel overwhelming to new users. However, the training resources, guided onboarding, and intuitive layout quickly make it easy to navigate, and once you become familiar, you realize the depth of tools available is a strength rather than a drawback. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT lucia T. Nurse Practitioner Health, Wellness and Fitness ### "Owner and Practictioner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 I feel that I can count on them any time of the day. We have a great business relationship they are very quick in responding to whatever our issue is even outside business hours. 10/10 Pros They are excellent in communicating and resolving any issue. They have been very attentive and kind when resolving any issue. Cons I know there's a little bit language barrier but we both work through this barrier and make it through and ensure that all questions are answered. If any misunderstanding we need to clarify this is done in most respectful and professional manner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Farhiyo A. OB and GYN Medical Practice ### "A Heartfelt Thank You to the OmniMD Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2025 The features—charting, online appointment scheduling, prescriptions, lab and radiology orders—are all seamless and easy to navigate, which has been a game-changer for our workflow. Thank you for being there for me on this new journey. Your dedication has truly made a difference. Pros I want to extend my deepest gratitude to the incredible OmniMD team—\[sensitive content hidden\] —for their outstanding support during our onboarding process at Rayaf Health OB/GYN Clinic. From day one, they have been exceptionally responsive, attentive, and dedicated to ensuring a smooth transition for our new practice. Their commitment to addressing our questions promptly and guiding us through the system has made a significant difference. I’ve never worked with a team so involved and genuinely invested in the success of both myself and my staff. Whether it’s charting, correcting orders, integrating systems, or troubleshooting insurance and billing issues, they’ve consistently gone above and beyond. Their availability and willingness to help at any time have made using OmniMD not only easy but enjoyable. Thanks to their support, the system feels intuitive and user-friendly. Cons One area where I’ve felt a slight limitation is weekend availability, as my clinic operates throughout the weekend. While official support isn’t available during those hours, I want to sincerely acknowledge and appreciate the team members who have gone above and beyond to assist me during emergencies. Whether it was updating lab orders or prescriptions in the system, their willingness to be reachable and responsive outside regular hours has been truly remarkable. Their dedication has helped ensure continuity in patient care and has made a real difference in our weekend operations. Thank you for your commitment and for always finding a way to support us—even when it’s not expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gregg T. DMAE Medical Practice ### "OmniMD gets my vote" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2025 Overall Experience is a 10 out of 10. Best product and support staff I've encountered. I was able to ask the interfacing team at OmniMD to build a bidirectional with my laboratory and then request customizations. They exceeded all expectations and conducted the best clietn training I've seen in 20 years of diagnostic experience. Pros OmniMD has impressed me more than any other EMR company I've worked with in the diagnostic space. As a member of one of the largest diagnostic laboratories in the country I've needed to troubleshoot or help my doctor's offices and large facilities add customizations to their EMRs to better serve clients when ordering tests and receiving results. OmniMD's team is responsive, amazingly efficient, and implements changes needed in a timely fashion. From everything I've witnessed from my client's being happy with the product and from what I've witnessed by their level of engagement and professionalism, it's hard for me to recommend another product other than OmniMD. Cons There is absolutely nothing I've witnessed that can be improved, but if there was something... I have the faith in this team to fix it with efficient speed and accuracy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/18840/OmniMD-EMR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs OmniMD](https://www.capterra.com/compare/18840-136876/OmniMD-EMR-vs-Pediatric-Therapy-EMR)