# OmniMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OmniMD the right Electronic Medical Records solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/18840/OmniMD-EMR/reviews --- OmniMD 4.5 (51) [View alternatives](https://www.capterra.com/p/18840/OmniMD-EMR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 10th, 2026 # Reviews of OmniMD Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews DD Dr. Mukesh D DentistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “The platform connects providers, patients, and care teams with tools for EHR, telehealth, remote patient monitoring, and billing, which makes workflows smoother and more efficient.“ September 3, 2025 AP Anna P office MangerEntertainment, 11 - 50 employeesUsed the software for: More than 2 years. “lag time during peak usage hours, which could slow down documentation Also, while the system offered a lot of features, some of the reporting tools weren’t as flexible or intuitive as we would’ve liked.“ June 9, 2025 BC Brandy C Nurse PractitionerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Thanks to OmniMD, our practice is thriving with an EHR system that enhances efficiency and supports patient care at every level. If you’re looking for a modern, reliable, and forward-thinking healthcare solution, I wholeheartedly recommend OmniMD.“ April 4, 2025 KN Kishan N MDHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “navigating between screens is a little challenging sometimes.“ June 9, 2025 DD Dr. Devyang D MDHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “A more feature-rich mobile app could extend convenience for providers and staff who need access on the go.“ September 29, 2025 JM Judit M Operations ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Areas are not logical for medical office use.“ June 23, 2021 DD Dr. Mukesh D DentistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “It is reliable, user-friendly, and adaptable to different practice types, which makes it easy to integrate into daily workflows.“ September 3, 2025 JM Judit M Operations ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Some features from the old version did not carry through to the new one. “ June 23, 2021 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LL Lanette L. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Omni AI Front desk and AI Clinician" November 12, 2025 5.0 We have been clients for years and are very happy. The customers support is very attentive. They respond quickly. Pros Omni is very attentive and listens to our needs. The AI clinician and front desk AI are awesome features. Cons Not any on hand to mention. So far my experience is very good. No reservations on choosing them and look to upgrade to the new Versions. Review Source Response from OmniMD November 25, 2025 Thanks a lot for your kind feedback. We’re glad the AI features and our support team have been helpful for your practice. We truly appreciate your continued trust in OmniMD and look forward to supporting your upgrade soon. JM Judit M. Operations Manager Medical Practice Used the software for: 2+ years ### "EHR 2 review" June 23, 2021 4.0 OmniMD is our primary EHR. Pros It is easy to use, the content is organized. Cons Reporting is flawed, inconsistent. Some features from the old version did not carry through to the new one. Areas are not logical for medical office use. Reason for choosing OmniMD Loyalty and the hope that the newer version will deliver. Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Because the billing and charting practices of AdvancedMD were ridiculous. Review Source TG Timothy G. Owner Medical Practice Used the software for: 2+ years ### "Good luck getting any help when you decide to leave" August 6, 2020 1.0 Pretty awful. Pros The software has all sorts of glitches and is completely outdated. There are so many workflow issues and inefficiencies not to mention the system is down multiple times a month. The reporting has issues, there really isn't much to like. Enjoy getting nickled and dimed with this EMR Cons Issues keep happening over and over and over again. It seems there is never a fix. I highly recommend going elsewhere. Good luck with the support in India, you can barely understand anything being said. Reason for choosing OmniMD Someone recommended them. Review Source NC Neal C. Office Manager Mental Health Care Used the software for: 2+ years ### "Office manager" September 10, 2025 5.0 Overall we've had a great experience — the Omni team is responsive, knowledgeable, and has significantly improved our billing performance Pros Excellent customer service and reliable billing support — quick responses and clear explanations every time. Cons Onboarding new patients has a few extra steps; streamlining that process would save time. An option to download all notes for medical records would be great Review Source AP Anna P. office Manger Entertainment Used the software for: 2+ years ### "office Manger " June 9, 2025 5.0 The system was reliable and had many useful features that helped streamline our day-to-day operations. While there were occasional challenges, like minor delays or limitations in custom reporting, the support team was generally responsive, and the software consistently helped us stay organized and compliant. Pros The interface was intuitive, which made training new staff easier, and I appreciated how seamlessly it integrated clinical documentation with billing and scheduling. It really helped streamline our workflow, especially during busy clinic hours. Cons lag time during peak usage hours, which could slow down documentation Also, while the system offered a lot of features, some of the reporting tools weren’t as flexible or intuitive as we would’ve liked. It sometimes took extra steps to extract the data we needed.” Review Source lT lucia T. Nurse Practitioner Health, Wellness and Fitness Used the software for: 6-12 months ### "Owner and Practictioner" August 13, 2025 5.0 I feel that I can count on them any time of the day. We have a great business relationship they are very quick in responding to whatever our issue is even outside business hours. 10/10 Pros They are excellent in communicating and resolving any issue. They have been very attentive and kind when resolving any issue. Cons I know there's a little bit language barrier but we both work through this barrier and make it through and ensure that all questions are answered. If any misunderstanding we need to clarify this is done in most respectful and professional manner. Review Source HD Hector D. IT System Consultant Computer Software Used the software for: 1-2 years ### "Modern and streamlined Office Management System" June 11, 2025 5.0 I have been working with the system for a couple of years, and it has been great. The enhancements during this time have been helpful for the office and have made its use more efficient and streamlined. Pros I like how easy it is to navigate and perform the task you need to do. The system's workflow is easy to follow. Look and feel are modern. It has a complete set of features for our office. Cons So far, I have not found any cons to the system, but in the future, I would like to explore the possibility of speaking to the system in other languages, such as Spanish, to enable transcription. Review Source DB Dipanjan B. Physician Health, Wellness and Fitness Used the software for: 6-12 months ### "I'm glad I gave them a chance" July 7, 2025 5.0 A great experience with a committed and capable team. I'm glad I gave them a chance, and look forward to making my billing even more efficient. Pros Efficient and responsive. Willing to learn. Send recurring reports detailing outstanding billing and claims paid to date. Cons Sometimes it took some time for the payors to be set up and there were some initial discrepancies between inpatient and outpatient billing. Alternatives considered [Localazy](https://www.capterra.com/p/204830/Localazy/) Reason for choosing OmniMD ease of use, cost comparison, responsiveness Review Source EW Edna W. Family Nurse Practitioner Medical Practice Used the software for: 2+ years ### "Excellent " September 20, 2019 5.0 I guess I have answered this question in all my above questions My experience with this company I’d really good My experience with all the government changes with software is horrible, requiring me to take the time to learn something new way too often. I am a person who does not like change but OmniMD will walk you through these changes with patience Pros I can call or email anytime for support with the EHR and I get a voice. Each person is very helpful and excellent teachers I can send data anytime and it will be integrated into the system in a timely manas. No one that works at this organization gets frustrated when I don’t understand what they are teaching me. One time it took 73 minutes just to set up a go to meeting: still sweet patience. After over 9 years of loosing monies with the in house billers I finally agreed to hire their billing services as well. I was searching for someone to by my practice at this time. I was trying to be fair to my biller but two audits produced results that I was loosing 70-100 thousand dollars each year. I am back on the top of my game paying my bills again including the monies I had to borrow just to keep the practice going. I recommend OmniMD software for EHR and billing to anyone who is in need or who is dissatisfied with the program they are using now! I’m not debt free yet but I feel confident I will be in time thanks to this company Cons I sent the information in for what I wanted with a lot of the EHR It was difficult to keep up my documentation However when I confronted them with my concerns they set up a go to me meeting showed my functions that were a part of the system, gently suggested changes in the documentation as not to offend me. Now I am moving swiftly with my documentation The con was actually on my end Review Source MK Minsoo K. physician Medical Practice Used the software for: 1-2 years ### "OMNIMD review" August 28, 2019 5.0 Overall I am happy with the EHR. It satisfies my day to day needs for an EHR and billing service has been superb. Hemal, my billing contact is very reliable, responds to any inqueries I have in a timely fashion and follows up on issues independently Pros It is affordable and meets all my general daily needs for an EHR. Customer service is reliable for the most part- able to speak to someone right away and they try to resolve the issue as soon as possible. Billing service is EXCELLENT, reliable and easy to contact- you have a personal team dedicated to you and so you build a relationship with your contact person. Cons There are some technical issues- pharmacy doesn't get my medications some of the time that I send electronically even though the system says successfully sent. Writing a prescription to be sent off is not very user friendly. Certain sections of the note is redundant such as the allergy section. It is hard to keep track of unfinished notes. Scanning EHR system is outdated so scanning takes very long time. Getting some insurances on trizetto has been a long task and still not resolved after long time. Review Source PA Pearl A. Practice Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Omnimd spells patience" December 8, 2017 3.0 Omnimd looks great due to all the things it is supposed to do. But the program is very frustrating and also only works properly the old internet explorer. The program will also erase your data- however these issues are ALWAYS the users fault. Hopefully they are working on a smoother interface. Pros Lots of functionality. Looks appealing in all the things the program is supposed to do. Very ambitious Cons Program doesn't have a flowing interface. Glichy while using. Drop down menus appear and disappear. Review Source SK Stacey K. MD Medical Practice Used the software for: 6-12 months ### "Fantastic product!" September 1, 2017 5.0 Pros Custom designed software allows me to work more efficiently. The tech staff works hard to accommodate our requests and needs. Very responsive. Lots of features. Wide range of functionality. Cons Printing a lab slip requires opening several pages and multiple clicks. If you forget to hit save, you will lose your information. It does not automatically safe your work. Review Source SL Sam L. Doctor Medical Practice Used the software for: 2+ years ### "Overall very poor. The support is almost non existent. " July 23, 2016 1.5 Pros Very little. They did make the conversion to Icd 10 well. Cons They have very poor support. The interface is very glitchy and slow. Half the time data does not populate where you need it to be or save. They cannot get you ready for MU or pqrs. They basically ignore all your requests for assistance, patient statements do not work, patient portal does not work etc. Review Source DRS Dr. Rajeev S. Medical Practice Used the software for: ### "OmniMD EMR - The Perfect Answer to a Practice's EMR needs." September 25, 2014 4.5 Pros First of all, I like the people. The OmniMD people understand our needs, and whenever we call, we know exactly who we are speaking to. Another point is the level of customization OmniMD delivers. Each practice has their own needs, and OmniMD is one of the few vendors to offer a very high-level of customization to entertain the practice's requirements. Cons So far, there's nothing in particular we can point out at this time. We've had a wonderful experience with OmniMD and our practice has grown to a great level after adopting OmniMD EMR. Review Source DRS Dr. Rajeev S. MD Used the software for: ### "Made the right choice " August 19, 2015 5.0 As Medical Director for DOCS, making the right choice in EHR and RCM was both a medical and business decision. I demoed many services, held numerous interviews and ultimately went with OmniMD. They have truly been a partner to the DOCS practice. On the few occasions we have reached out to customer support, they have been immediately responsive. I feel fully confident in my choice to partner with OmniMD. Review Source VK Vijay K. Used the software for: ### "A true partner" August 19, 2015 5.0 OmniMD is truly a partner - they are always willing to get on a call or video conference to discuss customization requests. That is something most do not offer, although all should. Review Source RM Robin M. Used the software for: ### "Free EHR with Billing Services" August 19, 2015 4.0 Great products, seamless integration and strong customer support. Review Source FA Farhiyo A. OB and GYN Medical Practice Used the software for: 6-12 months ### "A Heartfelt Thank You to the OmniMD Team" August 8, 2025 5.0 The features—charting, online appointment scheduling, prescriptions, lab and radiology orders—are all seamless and easy to navigate, which has been a game-changer for our workflow. Thank you for being there for me on this new journey. Your dedication has truly made a difference. Pros I want to extend my deepest gratitude to the incredible OmniMD team—\[sensitive content hidden\] —for their outstanding support during our onboarding process at Rayaf Health OB/GYN Clinic. From day one, they have been exceptionally responsive, attentive, and dedicated to ensuring a smooth transition for our new practice. Their commitment to addressing our questions promptly and guiding us through the system has made a significant difference. I’ve never worked with a team so involved and genuinely invested in the success of both myself and my staff. Whether it’s charting, correcting orders, integrating systems, or troubleshooting insurance and billing issues, they’ve consistently gone above and beyond. Their availability and willingness to help at any time have made using OmniMD not only easy but enjoyable. Thanks to their support, the system feels intuitive and user-friendly. Cons One area where I’ve felt a slight limitation is weekend availability, as my clinic operates throughout the weekend. While official support isn’t available during those hours, I want to sincerely acknowledge and appreciate the team members who have gone above and beyond to assist me during emergencies. Whether it was updating lab orders or prescriptions in the system, their willingness to be reachable and responsive outside regular hours has been truly remarkable. Their dedication has helped ensure continuity in patient care and has made a real difference in our weekend operations. Thank you for your commitment and for always finding a way to support us—even when it’s not expected. Review Source KB Kemron B. Front Office Operations Coordinator Hospital & Health Care Used the software for: 2+ years ### "Efficient, Organized, and Patient-Friendly " January 14, 2026 5.0 Overall, OmniMD has been a very reliable and efficient platform for front office operations. It has improved patient flow, reduced manual work, and helped maintain accuracy across scheduling and documentation. The system is intuitive, easy to train new staff on, and supported by a responsive team. I would highly recommend OmniMD to any practice looking to enhance front desk efficiency and patient experience. Pros As a Front Office Operations Coordinator, OmniMD has made managing daily front desk responsibilities much more streamlined. Appointment scheduling, confirmations, and rescheduling are quick and easy, and all patient demographics, insurance details, and required documentation are stored in one organized system. The AI front desk helps manage incoming calls and messages, which significantly reduces front desk congestion and allows us to focus on in-person patient needs. Cons There is always room for faster processing during peak hours, but OmniMD continues to improve performance and functionality with regular updates. Review Source Response from OmniMD February 25, 2026 Thank you Kemron for sharing your experience. We are thrilled OmniMD is helping streamline your front desk operations and enhance patient care efficiency. Frederick J. Medical Director and Physician Hospital & Health Care Used the software for: Less than 6 months ### "Contemporary, customizable EMR with a truly dedicated support team who are committed to making a great product." March 31, 2026 5.0 I have had a positive experience thus far. They are hardworking and want a quality product. They are always available when needed. I have greatly appreciated their responsiveness. Pros The OmniMD team is very interested in improving their product. As a result, they communicate well. When we raised issues, they worked diligently to resolve it. The OmniMD team also allows for customization to your practice which has been quite helpful. Cons While there are reports built into the system, the reports are not yet optimized for our practice. However, they are continuing to customize reports for our practice. The practice management software has had to be adjusted for our practice to include things like tracking of wRVU, building templates for dictating imaging, etc. Alternatives considered [Ecwid](https://www.capterra.com/p/143648/Ecwid/) Reason for choosing OmniMD More cost effective. There was also the customization piece. Review Source DMD Dr. Mukesh D. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent EMR and Team" September 3, 2025 5.0 The platform offers a wide range of features that cover the full spectrum of clinical and administrative needs, from documentation and telehealth to billing and remote patient monitoring. It is reliable, user-friendly, and adaptable to different practice types, which makes it easy to integrate into daily workflows. The support team is responsive and helpful, ensuring that any questions or challenges are addressed quickly. Overall, OmniMD has made managing patient care and practice operations more efficient and effective. Pros The platform connects providers, patients, and care teams with tools for EHR, telehealth, remote patient monitoring, and billing, which makes workflows smoother and more efficient. It not only saves time for clinicians but also improves the patient experience by making care more coordinated and accessible. The flexibility to adapt to different specialties and practice needs really stood out as a major advantage. Cons Because the platform is so feature-rich, it can initially feel overwhelming to new users. However, the training resources, guided onboarding, and intuitive layout quickly make it easy to navigate, and once you become familiar, you realize the depth of tools available is a strength rather than a drawback. Review Source DDD Dr. Devyang D. MD Hospital & Health Care Used the software for: 1-2 years ### "Simple, Effective, and Backed by Strong Support" September 29, 2025 5.0 OmniMD provides a strong and reliable platform, and there are areas where it could grow to make the user experience even richer. Offering additional customization options would allow each practice to adapt the system more closely to their unique workflows. Enhancing reporting with more filters and advanced analytics would help practices gain deeper insights and manage performance with greater ease. A more feature-rich mobile app could extend convenience for providers and staff who need access on the go. Navigation is already smooth, and adding a few more shortcuts could make it even faster. These are not drawbacks but opportunities for OmniMD to continue building on its solid foundation and deliver even more value to its users. Pros This EMR is very easy to use and makes day-to-day work simple. The layout is clear, so it does not take much time to get used to, and even new staff can learn quickly. The support team is always helpful and quick to respond, which gives peace of mind when questions come up. I really like the dictation feature, it works smoothly and saves a lot of time when writing notes. Overall, it is a reliable system with good support and useful features that make running a practice easier. Cons The system already works very well. I am using limited features like ddocumentation dictation where I dont have any issues. Review Source BC Brandy C. Nurse Practitioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Outstanding EHR Support for Growing Healthcare Providers" April 4, 2025 5.0 Starting a new practice comes with many challenges, and selecting the right EHR system was one of the most critical decisions we had to make. After extensive research, we chose OmniMD, and it has been nothing short of exceptional. From the very beginning, their team provided outstanding support, guiding us through every step of implementation with patience and expertise. Transitioning to an efficient digital workflow could have been overwhelming, but OmniMD’s intuitive design and seamless integration made the process effortless. Their feature-rich platform has allowed us to streamline patient management, simplify documentation, and optimize billing processes—giving us more time to focus on delivering quality care. What truly sets OmniMD apart is their commitment to customer success. Whenever we needed assistance, their team was responsive, knowledgeable, and dedicated to ensuring our operations ran smoothly. Thanks to OmniMD, our practice is thriving with an EHR system that enhances efficiency and supports patient care at every level. If you’re looking for a modern, reliable, and forward-thinking healthcare solution, I wholeheartedly recommend OmniMD. Pros As a new startup practice, selecting the right EHR system was a crucial decision. OmniMD has exceeded our expectations with its intuitive, user-friendly platform and exceptional customer support. From implementation to ongoing assistance, their team has been responsive, knowledgeable, and truly invested in our success. What I appreciate most about OmniMD is how seamlessly it streamlines workflow—from scheduling and documentation to billing and patient management—allowing us to focus more on delivering quality care. The customization options and integrated features make it a perfect fit for modern healthcare practices. OmniMD is more than just an EHR; it’s a complete solution that enhances efficiency, improves patient care, and provides the support needed to thrive. If you're looking for a forward-thinking, reliable platform with outstanding service, I highly recommend OmniMD! Cons As a new startup practice, finding the right EHR system was an important decision, and OmniMD has made that process smooth and efficient. Their intuitive platform has streamlined our workflow, from scheduling and documentation to patient engagement and billing, all while providing excellent support along the way. One of the standout aspects of OmniMD is their commitment to ensuring healthcare providers—especially new practices—have the tools and guidance they need to succeed. Their team has been responsive, knowledgeable, and genuinely invested in helping us navigate the transition. At this stage, we have not encountered any major challenges with OmniMD, and we feel confident that their platform will continue to be a valuable asset as we grow. For any healthcare provider looking for a reliable, forward-thinking EHR solution, I highly recommend OmniMD! Review Source GT Gregg T. DMAE Medical Practice Used the software for: 1-2 years ### "OmniMD gets my vote" July 24, 2025 5.0 Overall Experience is a 10 out of 10. Best product and support staff I've encountered. I was able to ask the interfacing team at OmniMD to build a bidirectional with my laboratory and then request customizations. They exceeded all expectations and conducted the best clietn training I've seen in 20 years of diagnostic experience. Pros OmniMD has impressed me more than any other EMR company I've worked with in the diagnostic space. As a member of one of the largest diagnostic laboratories in the country I've needed to troubleshoot or help my doctor's offices and large facilities add customizations to their EMRs to better serve clients when ordering tests and receiving results. OmniMD's team is responsive, amazingly efficient, and implements changes needed in a timely fashion. From everything I've witnessed from my client's being happy with the product and from what I've witnessed by their level of engagement and professionalism, it's hard for me to recommend another product other than OmniMD. Cons There is absolutely nothing I've witnessed that can be improved, but if there was something... I have the faith in this team to fix it with efficient speed and accuracy. Review Source KN Kishan N. MD Hospital & Health Care Used the software for: 6-12 months ### "Great product" June 9, 2025 5.0 Excellent support team. all issues are resolved timely. billing team is very helpful and responsive. Pros Very thourough and intuitive. information presentation and color coding is great. daily summary information is to the point. Cons navigating between screens is a little challenging sometimes. prescribing interface could get better. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Tebra](https://www.capterra.com/p/129169/Tebra/)[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Reason for choosing OmniMD excellent support team and integrated billing team. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.