--- title: "OmniMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is OmniMD the right Electronic Medical Records solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/18840/OmniMD-EMR/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- OmniMD 4.5 (52) [View alternatives](https://www.capterra.com/p/18840/OmniMD-EMR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of OmniMD Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews DD Dr. Mukesh D DentistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “The platform connects providers, patients, and care teams with tools for EHR, telehealth, remote patient monitoring, and billing, which makes workflows smoother and more efficient.“ September 3, 2025 AP Anna P office MangerEntertainment, 11 - 50 employeesUsed the software for: More than 2 years. “lag time during peak usage hours, which could slow down documentation Also, while the system offered a lot of features, some of the reporting tools weren’t as flexible or intuitive as we would’ve liked.“ June 9, 2025 BC Brandy C Nurse PractitionerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Thanks to OmniMD, our practice is thriving with an EHR system that enhances efficiency and supports patient care at every level. If you’re looking for a modern, reliable, and forward-thinking healthcare solution, I wholeheartedly recommend OmniMD.“ April 4, 2025 KN Kishan N MDHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “navigating between screens is a little challenging sometimes.“ June 9, 2025 BC Brandy C Nurse PractitionerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “What truly sets OmniMD apart is their commitment to customer success. Whenever we needed assistance, their team was responsive, knowledgeable, and dedicated to ensuring our operations ran smoothly.“ April 4, 2025 JM Judit M Operations ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Areas are not logical for medical office use.“ June 23, 2021 BC Brandy C Nurse PractitionerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The customization options and integrated features make it a perfect fit for modern healthcare practices.“ April 4, 2025 JM Judit M Operations ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Some features from the old version did not carry through to the new one. “ June 23, 2021 ## Showing most helpful reviews Showing 1-25 of 52 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Data Migration Manager Used the software for: Less than 1 year ### "Professional and Patient Assistance" June 22, 2026 5.0 very satisfied as we need not to bother the practice with password reset requests, The support staff was great and took the time to address everything without rushing Pros He had plenty of patients to assist and still handled repeated password issues with patience. I really appreciate that Cons The support staff was great and took the time to address everything without rushing, very satisfied as we need not to bother the practice with password reset requests Review Source Medical Director and Physician Used the software for: Less than 1 year ### "Contemporary, customizable EMR with a truly dedicated support team who are committed to making a great product." April 1, 2026 5.0 I have had a positive experience thus far. They are hardworking and want a quality product. They are always available when needed. I have greatly appreciated their responsiveness. Pros The OmniMD team is very interested in improving their product. As a result, they communicate well. When we raised issues, they worked diligently to resolve it. The OmniMD team also allows for customization to your practice which has been quite helpful. Cons While there are reports built into the system, the reports are not yet optimized for our practice. However, they are continuing to customize reports for our practice. The practice management software has had to be adjusted for our practice to include things like tracking of wRVU, building templates for dictating imaging, etc. Alternatives considered [Ecwid](https://www.capterra.com/p/143648/Ecwid/) Reasons for choosing OmniMD More cost effective. There was also the customization piece. Review Source Front Office Operations Coordinator Used the software for: 3-5 years ### "Efficient, Organized, and Patient-Friendly " February 25, 2026 5.0 Overall, OmniMD has been a very reliable and efficient platform for front office operations. It has improved patient flow, reduced manual work, and helped maintain accuracy across scheduling and documentation. The system is intuitive, easy to train new staff on, and supported by a responsive team. I would highly recommend OmniMD to any practice looking to enhance front desk efficiency and patient experience. Pros As a Front Office Operations Coordinator, OmniMD has made managing daily front desk responsibilities much more streamlined. Appointment scheduling, confirmations, and rescheduling are quick and easy, and all patient demographics, insurance details, and required documentation are stored in one organized system. The AI front desk helps manage incoming calls and messages, which significantly reduces front desk congestion and allows us to focus on in-person patient needs. Cons There is always room for faster processing during peak hours, but OmniMD continues to improve performance and functionality with regular updates. Review Source Response from OmniMD February 25, 2026 Thank you Kemron for sharing your experience. We are thrilled OmniMD is helping streamline your front desk operations and enhance patient care efficiency. OB and GYN Used the software for: Less than 1 year ### "A Heartfelt Thank You to the OmniMD Team" November 29, 2025 5.0 The features—charting, online appointment scheduling, prescriptions, lab and radiology orders—are all seamless and easy to navigate, which has been a game-changer for our workflow. Thank you for being there for me on this new journey. Your dedication has truly made a difference. Pros I want to extend my deepest gratitude to the incredible OmniMD team—\[sensitive content hidden\] —for their outstanding support during our onboarding process at Rayaf Health OB/GYN Clinic. From day one, they have been exceptionally responsive, attentive, and dedicated to ensuring a smooth transition for our new practice. Their commitment to addressing our questions promptly and guiding us through the system has made a significant difference. I’ve never worked with a team so involved and genuinely invested in the success of both myself and my staff. Whether it’s charting, correcting orders, integrating systems, or troubleshooting insurance and billing issues, they’ve consistently gone above and beyond. Their availability and willingness to help at any time have made using OmniMD not only easy but enjoyable. Thanks to their support, the system feels intuitive and user-friendly. Cons One area where I’ve felt a slight limitation is weekend availability, as my clinic operates throughout the weekend. While official support isn’t available during those hours, I want to sincerely acknowledge and appreciate the team members who have gone above and beyond to assist me during emergencies. Whether it was updating lab orders or prescriptions in the system, their willingness to be reachable and responsive outside regular hours has been truly remarkable. Their dedication has helped ensure continuity in patient care and has made a real difference in our weekend operations. Thank you for your commitment and for always finding a way to support us—even when it’s not expected. Review Source Office Manager Used the software for: 1-3 years ### "Omni AI Front desk and AI Clinician" November 25, 2025 5.0 We have been clients for years and are very happy. The customers support is very attentive. They respond quickly. Pros Omni is very attentive and listens to our needs. The AI clinician and front desk AI are awesome features. Cons Not any on hand to mention. So far my experience is very good. No reservations on choosing them and look to upgrade to the new Versions. Review Source Response from OmniMD November 25, 2025 Thanks a lot for your kind feedback. We’re glad the AI features and our support team have been helpful for your practice. We truly appreciate your continued trust in OmniMD and look forward to supporting your upgrade soon. Practice Manager Used the software for: 3-5 years ### "My working experience with Omni MD and the Support Team" August 13, 2019 5.0 This recognition is long over do on my part for recognizing the WONDERFUL!!! Support Staff at Omni MD. I want to personally acknowledge executives. These two gentlemen both have excellent Customer Service Skills. They have helped me trouble shoot and solve every problem or issue that I have had in my experience with working with Omni MD I feel like they are my extended family. They are so warm and friendly every time I call even though I know maybe 4:00 AM India time. They are a major asset to Omni MD and should be acknowledged and financially rewarded for their Outstanding contribution to Omni MD. They have both gone beyond the call of duty in making sure I was well trained in the areas of Medical Billing and the Meaningful Use. Words can not express my gratitude for the assistance from these to gentlemen. They have made my experience with working with Omni MD a joy and a pleasure. Pros When I first started using Omni MD, I found the software to be User Friendly and very easy to learn how to use the different sections of the software. It made the work flow at my organization very easy. I have been working in the Health Care Industry for over 20 years, using many types of medical Administrative software at different facilities . Omni MD was the best software I have ever worked on in my entire career. Cons I have nothing negative to say about Omni MD. Reasons for choosing OmniMD Soon as I looked at the presentation given concerning Omni MD. I knew it was the perfect software for our organization . Review Source Operations Manager Used the software for: 3-5 years ### "EHR 2 review" June 25, 2021 4.0 OmniMD is our primary EHR. Pros It is easy to use, the content is organized. Cons Reporting is flawed, inconsistent. Some features from the old version did not carry through to the new one. Areas are not logical for medical office use. Switched from [AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) Because the billing and charting practices of AdvancedMD were ridiculous. Reasons for choosing OmniMD Loyalty and the hope that the newer version will deliver. Review Source Owner Used the software for: 3-5 years ### "Good luck getting any help when you decide to leave" August 14, 2020 1.0 Pretty awful. Pros The software has all sorts of glitches and is completely outdated. There are so many workflow issues and inefficiencies not to mention the system is down multiple times a month. The reporting has issues, there really isn't much to like. Enjoy getting nickled and dimed with this EMR Cons Issues keep happening over and over and over again. It seems there is never a fix. I highly recommend going elsewhere. Good luck with the support in India, you can barely understand anything being said. Reasons for choosing OmniMD Someone recommended them. Review Source SOLID S. Office Manager Used the software for: 3-5 years ### "Office manager" September 11, 2025 5.0 Overall we've had a great experience — the Omni team is responsive, knowledgeable, and has significantly improved our billing performance Pros Excellent customer service and reliable billing support — quick responses and clear explanations every time. Cons Onboarding new patients has a few extra steps; streamlining that process would save time. An option to download all notes for medical records would be great Review Source office Manger Used the software for: 3-5 years ### "office Manger " June 12, 2025 5.0 The system was reliable and had many useful features that helped streamline our day-to-day operations. While there were occasional challenges, like minor delays or limitations in custom reporting, the support team was generally responsive, and the software consistently helped us stay organized and compliant. Pros The interface was intuitive, which made training new staff easier, and I appreciated how seamlessly it integrated clinical documentation with billing and scheduling. It really helped streamline our workflow, especially during busy clinic hours. Cons lag time during peak usage hours, which could slow down documentation Also, while the system offered a lot of features, some of the reporting tools weren’t as flexible or intuitive as we would’ve liked. It sometimes took extra steps to extract the data we needed.” Review Source Nurse Practitioner Used the software for: Less than 1 year ### "Owner and Practictioner" August 14, 2025 5.0 I feel that I can count on them any time of the day. We have a great business relationship they are very quick in responding to whatever our issue is even outside business hours. 10/10 Pros They are excellent in communicating and resolving any issue. They have been very attentive and kind when resolving any issue. Cons I know there's a little bit language barrier but we both work through this barrier and make it through and ensure that all questions are answered. If any misunderstanding we need to clarify this is done in most respectful and professional manner. Review Source IT System Consultant Used the software for: 1-3 years ### "Modern and streamlined Office Management System" June 12, 2025 5.0 I have been working with the system for a couple of years, and it has been great. The enhancements during this time have been helpful for the office and have made its use more efficient and streamlined. Pros I like how easy it is to navigate and perform the task you need to do. The system's workflow is easy to follow. Look and feel are modern. It has a complete set of features for our office. Cons So far, I have not found any cons to the system, but in the future, I would like to explore the possibility of speaking to the system in other languages, such as Spanish, to enable transcription. Review Source Physician Used the software for: Less than 1 year ### "I'm glad I gave them a chance" July 8, 2025 5.0 A great experience with a committed and capable team. I'm glad I gave them a chance, and look forward to making my billing even more efficient. Pros Efficient and responsive. Willing to learn. Send recurring reports detailing outstanding billing and claims paid to date. Cons Sometimes it took some time for the payors to be set up and there were some initial discrepancies between inpatient and outpatient billing. Alternatives considered [Localazy](https://www.capterra.com/p/204830/Localazy/) Reasons for choosing OmniMD ease of use, cost comparison, responsiveness Review Source Family Nurse Practitioner Used the software for: 3-5 years ### "Excellent " September 24, 2019 5.0 I guess I have answered this question in all my above questions My experience with this company I’d really good My experience with all the government changes with software is horrible, requiring me to take the time to learn something new way too often. I am a person who does not like change but OmniMD will walk you through these changes with patience Pros I can call or email anytime for support with the EHR and I get a voice. Each person is very helpful and excellent teachers I can send data anytime and it will be integrated into the system in a timely manas. No one that works at this organization gets frustrated when I don’t understand what they are teaching me. One time it took 73 minutes just to set up a go to meeting: still sweet patience. After over 9 years of loosing monies with the in house billers I finally agreed to hire their billing services as well. I was searching for someone to by my practice at this time. I was trying to be fair to my biller but two audits produced results that I was loosing 70-100 thousand dollars each year. I am back on the top of my game paying my bills again including the monies I had to borrow just to keep the practice going. I recommend OmniMD software for EHR and billing to anyone who is in need or who is dissatisfied with the program they are using now! I’m not debt free yet but I feel confident I will be in time thanks to this company Cons I sent the information in for what I wanted with a lot of the EHR It was difficult to keep up my documentation However when I confronted them with my concerns they set up a go to me meeting showed my functions that were a part of the system, gently suggested changes in the documentation as not to offend me. Now I am moving swiftly with my documentation The con was actually on my end Switched from I searched for a software early to get ahead of the game when requirements were comin down the pike years ago in becoming mandatory This was the choice I made after months of research Review Source Health Information Health Information Used the software for: 3-5 years ### "Health Information " August 18, 2017 5.0 Overall happy with this product. Pros Good communication - overall good product - experience from todays call was excellent source of information Review Source Physician Used the software for: Less than 1 year ### "It has been a very pleasant experience " August 23, 2017 4.0 Despite minor issues, the staff is very professional, reliable and responsive in trying to find solutions which is a significant plus. Pros Excellent customer service Staff very willing to accomodate and find solutions for my needs in the EHR It is possible to cater options in the EHR to meet specialty services Cons There are occasional glitches in the system but IT support is very responsive Some options can be more user friendly such as prescription writing, being able to put more than one pharmacy location but hopefully in time this may be changed. Review Source Family Physician Used the software for: Less than 1 year ### "Very easy to transition from previous EHR. Customer support was great helping us complete MACRA." July 25, 2018 5.0 Pros Easy to learn and navigate. Captures data for billing. Omni support made sure we stayed on track for compliance with MACRA. Office staff preferred it over the previous system. Cons Not as easy to change my templates. But they will work with you to make changes. The PMH could be easier to use. Review Source Office Manager Office Manager Used the software for: Less than 1 year ### "Excellent!" July 9, 2018 5.0 Overall, I am very pleased with the system. Pros I am very ecstatic that all of our requests have been accommodated without any hesitation. If any one of the staff members were unsure about something they made it a must to contact another staff member that was aware. the willingness to go above and beyond. Cons The only issue that was a nuisance was the constant use of clicking the refresh button. Otherwise all was well. Review Source CRNP/Owner Used the software for: Less than 1 year ### "Great Experience so far" July 16, 2018 5.0 Pros Easy Access and Help Desk when needed. My Trainer was exceptional. Great! Anytime of the day or night, there is a video to watch with any problem one might be experiencing. Cons Make it cheaper and affordable for start up so every practitioner would have this great experience without difficulties Review Source Reviewer ### "Great, Easy-to-use, Cloud EHR and Practice Management software." October 17, 2014 5.0 Pros It works very well for our providers, assistants, technicians, billers, and other staff. It's fully customizable. Cons We do not have any problems with OmniMD so far. It has been a good experience. Review Source Reviewer ### "Easy-to-use, customizable EHR and Practice Management cloud system" October 17, 2014 5.0 Pros It's very easy to use and works for all our specialties. Cons We have been happy with the system. We don't have any complaints. Review Source Dentist Used the software for: 3-5 years ### "Excellent EMR and Team" September 9, 2025 5.0 The platform offers a wide range of features that cover the full spectrum of clinical and administrative needs, from documentation and telehealth to billing and remote patient monitoring. It is reliable, user-friendly, and adaptable to different practice types, which makes it easy to integrate into daily workflows. The support team is responsive and helpful, ensuring that any questions or challenges are addressed quickly. Overall, OmniMD has made managing patient care and practice operations more efficient and effective. Pros The platform connects providers, patients, and care teams with tools for EHR, telehealth, remote patient monitoring, and billing, which makes workflows smoother and more efficient. It not only saves time for clinicians but also improves the patient experience by making care more coordinated and accessible. The flexibility to adapt to different specialties and practice needs really stood out as a major advantage. Cons Because the platform is so feature-rich, it can initially feel overwhelming to new users. However, the training resources, guided onboarding, and intuitive layout quickly make it easy to navigate, and once you become familiar, you realize the depth of tools available is a strength rather than a drawback. Review Source MD Used the software for: 1-3 years ### "Simple, Effective, and Backed by Strong Support" October 7, 2025 5.0 OmniMD provides a strong and reliable platform, and there are areas where it could grow to make the user experience even richer. Offering additional customization options would allow each practice to adapt the system more closely to their unique workflows. Enhancing reporting with more filters and advanced analytics would help practices gain deeper insights and manage performance with greater ease. A more feature-rich mobile app could extend convenience for providers and staff who need access on the go. Navigation is already smooth, and adding a few more shortcuts could make it even faster. These are not drawbacks but opportunities for OmniMD to continue building on its solid foundation and deliver even more value to its users. Pros This EMR is very easy to use and makes day-to-day work simple. The layout is clear, so it does not take much time to get used to, and even new staff can learn quickly. The support team is always helpful and quick to respond, which gives peace of mind when questions come up. I really like the dictation feature, it works smoothly and saves a lot of time when writing notes. Overall, it is a reliable system with good support and useful features that make running a practice easier. Cons The system already works very well. I am using limited features like ddocumentation dictation where I dont have any issues. Review Source DMAE Used the software for: 1-3 years ### "OmniMD gets my vote" July 25, 2025 5.0 Overall Experience is a 10 out of 10. Best product and support staff I've encountered. I was able to ask the interfacing team at OmniMD to build a bidirectional with my laboratory and then request customizations. They exceeded all expectations and conducted the best clietn training I've seen in 20 years of diagnostic experience. Pros OmniMD has impressed me more than any other EMR company I've worked with in the diagnostic space. As a member of one of the largest diagnostic laboratories in the country I've needed to troubleshoot or help my doctor's offices and large facilities add customizations to their EMRs to better serve clients when ordering tests and receiving results. OmniMD's team is responsive, amazingly efficient, and implements changes needed in a timely fashion. From everything I've witnessed from my client's being happy with the product and from what I've witnessed by their level of engagement and professionalism, it's hard for me to recommend another product other than OmniMD. Cons There is absolutely nothing I've witnessed that can be improved, but if there was something... I have the faith in this team to fix it with efficient speed and accuracy. Review Source Nurse Practitioner Used the software for: Less than 1 year ### "Outstanding EHR Support for Growing Healthcare Providers" May 15, 2025 5.0 Starting a new practice comes with many challenges, and selecting the right EHR system was one of the most critical decisions we had to make. After extensive research, we chose OmniMD, and it has been nothing short of exceptional. From the very beginning, their team provided outstanding support, guiding us through every step of implementation with patience and expertise. Transitioning to an efficient digital workflow could have been overwhelming, but OmniMD’s intuitive design and seamless integration made the process effortless. Their feature-rich platform has allowed us to streamline patient management, simplify documentation, and optimize billing processes—giving us more time to focus on delivering quality care. What truly sets OmniMD apart is their commitment to customer success. Whenever we needed assistance, their team was responsive, knowledgeable, and dedicated to ensuring our operations ran smoothly. Thanks to OmniMD, our practice is thriving with an EHR system that enhances efficiency and supports patient care at every level. If you’re looking for a modern, reliable, and forward-thinking healthcare solution, I wholeheartedly recommend OmniMD. Pros As a new startup practice, selecting the right EHR system was a crucial decision. OmniMD has exceeded our expectations with its intuitive, user-friendly platform and exceptional customer support. From implementation to ongoing assistance, their team has been responsive, knowledgeable, and truly invested in our success. What I appreciate most about OmniMD is how seamlessly it streamlines workflow—from scheduling and documentation to billing and patient management—allowing us to focus more on delivering quality care. The customization options and integrated features make it a perfect fit for modern healthcare practices. OmniMD is more than just an EHR; it’s a complete solution that enhances efficiency, improves patient care, and provides the support needed to thrive. If you're looking for a forward-thinking, reliable platform with outstanding service, I highly recommend OmniMD! Cons As a new startup practice, finding the right EHR system was an important decision, and OmniMD has made that process smooth and efficient. Their intuitive platform has streamlined our workflow, from scheduling and documentation to patient engagement and billing, all while providing excellent support along the way. One of the standout aspects of OmniMD is their commitment to ensuring healthcare providers—especially new practices—have the tools and guidance they need to succeed. Their team has been responsive, knowledgeable, and genuinely invested in helping us navigate the transition. At this stage, we have not encountered any major challenges with OmniMD, and we feel confident that their platform will continue to be a valuable asset as we grow. For any healthcare provider looking for a reliable, forward-thinking EHR solution, I highly recommend OmniMD! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.