# Page 2 | OmniMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is OmniMD the right Electronic Medical Records solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/18840/OmniMD-EMR/reviews

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OmniMD

4.5 (51)

[View alternatives](https://www.capterra.com/p/18840/OmniMD-EMR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 10th, 2026

# Page 2 - Reviews of OmniMD

## Showing most helpful reviews

Showing 26-50 of 51 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KN

Kishan N.  
MD  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great product"

June 9, 2025

5.0

Excellent support team. all issues are resolved timely. billing team is very helpful and responsive.

Pros

Very thourough and intuitive. information presentation and color coding is great. daily summary information is to the point.

Cons

navigating between screens is a little challenging sometimes. prescribing interface could get better.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Tebra](https://www.capterra.com/p/129169/Tebra/)[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)

Reason for choosing OmniMD

excellent support team and integrated billing team.

Review Source

SF

Stacey F.  
Practice Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "My working experience with Omni MD and the Support Team"

August 12, 2019

5.0

This recognition is long over do on my part for recognizing the WONDERFUL!!! Support Staff at Omni MD. I want to personally acknowledge executives. These two gentlemen both have excellent Customer Service Skills. They have helped me trouble shoot and solve every problem or issue that I have had in my experience with working with Omni MD I feel like they are my extended family. They are so warm and friendly every time I call even though I know maybe 4:00 AM India time. They are a major asset to Omni MD and should be acknowledged and financially rewarded for their Outstanding contribution to Omni MD. They have both gone beyond the call of duty in making sure I was well trained in the areas of Medical Billing and the Meaningful Use. Words can not express my gratitude for the assistance from these to gentlemen. They have made my experience with working with Omni MD a joy and a pleasure.

Pros

When I first started using Omni MD, I found the software to be User Friendly and very easy to learn how to use the different sections of the software. It made the work flow at my organization very easy. I have been working in the Health Care Industry for over 20 years, using many types of medical Administrative software at different facilities . Omni MD was the best software I have ever worked on in my entire career.

Cons

I have nothing negative to say about Omni MD.

Reason for choosing OmniMD

Soon as I looked at the presentation given concerning Omni MD. I knew it was the perfect software for our organization .

Review Source

AW

Alison W.  
Office manger  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Omni MD Review "

June 21, 2021

3.0

Great customer support, simplistic and easy to use.

Pros

Simplistic, providers like the ease with which they can sign off on the visit note.

Cons

Unable to integrate with other products, no block time for multiple providers would also like the ability to let the provider know what location a patient is in i.e waiting room or exam room

Review Source

ND

Nicole D.  
office manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Good product for the cost"

July 29, 2021

5.0

Pros

Scheduling and inputting new patients is easy with OmniMD. There are few issues with superbill creation as well.

Cons

Looking back on previous chart notes is tedious, it would be great to be able to search by key word or issue for when a patient had a reported illness before rather than clicking on individual chart notes.

Review Source

AG

Abby G.  
office manager  
Medical Practice  
Used the software for: 2+ years

### "OmniMD Review"

July 1, 2021

5.0

great

Pros

The program is easy to learn and navigate through. Customer Service is always very helpful and prompt with replies. Very efficient claim/billing rep assigned to our account. Claim turnaround time very prompt.

Cons

Technical issues, sometimes kicks me out of the program.

Review Source

MM

Maha M.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Office Manager"

April 28, 2021

4.0

It has been a good experience over all. The customer support, prompt response to issues arising is very good. Pleasant Team!

Pros

Easy to learn, use and navigate. Support and billing team we are working with is great.

Cons

Would like to be able to add an alternative pharmacy on patients charts/demographics, would like to see patients other insurances ( not just primary insurance) for the employees not to miss the fact that the pt has more than one insurance.

Review Source

mD

maria D.  
MA  
Hospital & Health Care  
Used the software for: 2+ years

### "THANK YOU"

June 24, 2021

5.0

GOOD

Pros

\[SENSITIVE CONTENT\] HE ALWAY WILLING TO HELP WITH ANYTHING AT ANYTIME

Cons

NOTHING EVRYTHIG LOOKS GOOD OMNI ALWAY UPDATING THE SYSTEMS

Reason for choosing OmniMD

EASY TO USE

Review Source

CC

Cherie C.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Omni MD"

July 15, 2021

5.0

Pros

Ease of use, it was very easy to figure out. I appreciate the quick responses to problems when we are having issues which is not often

Cons

There isn't anything I dislike about this software

Review Source

DL

Dzifaa L.  
Physician  
Medical Practice  
Used the software for: 6-12 months

### "Outstanding EMR and IT support staff"

June 28, 2018

5.0

I think this electronic medical record is very good and easy to understand and get the job done. I highly recommend it. The sales and IT support staff and billing support staff are phenomenal. Any elecktronicks medical record that you choose is only as good as the support staff to help you navigate and troubleshoot any issues that will arise. This company does a great job of customizing your preferences and making you feel important as a customer. Terrific company.

Pros

I really like the fact that this electronic medical record is customize able and their company does a great job customizing your preferences to notes to work flow and over all appearance of emr. Having a billing service included with this MR is genius and Makes things very very easy

Cons

I wish it was compatible with Google Chrome I am not a fan of Internet Explorer. Other than that count things are great

Review Source

JW

Joe W.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Omnimd is very complete EMR/Billing software with excellent customer service."

August 18, 2017

5.0

Pros

The two things that I really like is that the software does everything we need from scheduling to billing. The other great thing about the product is the excellent customer service.

Cons

The cons are the same cons for all software, upgrades can be painful at times. All software has issues when upgrades are made but the customer service tries to quickly eliviate these problems.

Review Source

RF

Rhiannon F.  
Billing Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Can be challenging, but support staff answers questions"

August 15, 2017

3.0

Pros

The way the visit summary looks when printed and sent to other providers. Very well laid out and easy for other providers to read.

Cons

Not always user friendly. Some features are cumbersome and takes too many steps to complete the process.

Review Source

bG

brian G.  
PA  
Hospital & Health Care  
Used the software for: 6-12 months

### "review of software "

August 26, 2019

5.0

Great helped me start and grow my business. Billing has been great and started me off on the right path. The team is there for YOU

Pros

Great ability to back and fourth between programs Great services and help and will guide you through any problems that you have. Would be lost without

Cons

For my purpose sometimes adding patients was difficult other than that nothing.

Review Source

HN

Holly N.  
Health Information  
Medical Practice  
Used the software for: 2+ years

### "Health Information "

August 15, 2017

5.0

Overall happy with this product.

Pros

Good communication - overall good product - experience from todays call was excellent source of information

Review Source

PA

Pearl A.  
Practice Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Omnimd spells patience"

December 8, 2017

3.0

Omnimd looks great due to all the things it is supposed to do. But the program is very frustrating and also only works properly the old internet explorer. The program will also erase your data- however these issues are ALWAYS the users fault. Hopefully they are working on a smoother interface.

Pros

Lots of functionality. Looks appealing in all the things the program is supposed to do. Very ambitious

Cons

Program doesn't have a flowing interface. Glichy while using. Drop down menus appear and disappear.

Review Source

MK

Minsoo K.  
Physician  
Medical Practice  
Used the software for: Less than 6 months

### "It has been a very pleasant experience "

August 23, 2017

4.0

Despite minor issues, the staff is very professional, reliable and responsive in trying to find solutions which is a significant plus.

Pros

Excellent customer service Staff very willing to accomodate and find solutions for my needs in the EHR It is possible to cater options in the EHR to meet specialty services

Cons

There are occasional glitches in the system but IT support is very responsive Some options can be more user friendly such as prescription writing, being able to put more than one pharmacy location but hopefully in time this may be changed.

Review Source

SK

Stacey K.  
MD  
Medical Practice  
Used the software for: 6-12 months

### "Fantastic product!"

September 1, 2017

5.0

Pros

Custom designed software allows me to work more efficiently. The tech staff works hard to accommodate our requests and needs. Very responsive. Lots of features. Wide range of functionality.

Cons

Printing a lab slip requires opening several pages and multiple clicks. If you forget to hit save, you will lose your information. It does not automatically safe your work.

Review Source

MC

Margaret C.  
Family Physician  
Medical Practice  
Used the software for: 6-12 months

### "Very easy to transition from previous EHR. Customer support was great helping us complete MACRA."

July 24, 2018

5.0

Pros

Easy to learn and navigate. Captures data for billing. Omni support made sure we stayed on track for compliance with MACRA. Office staff preferred it over the previous system.

Cons

Not as easy to change my templates. But they will work with you to make changes. The PMH could be easier to use.

Review Source

SL

Sam L.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Overall very poor. The support is almost non existent. "

July 23, 2016

1.5

Pros

Very little. They did make the conversion to Icd 10 well.

Cons

They have very poor support. The interface is very glitchy and slow. Half the time data does not populate where you need it to be or save. They cannot get you ready for MU or pqrs. They basically ignore all your requests for assistance, patient statements do not work, patient portal does not work etc.

Review Source

CP

Carla P.  
Office Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent!"

July 3, 2018

5.0

Overall, I am very pleased with the system.

Pros

I am very ecstatic that all of our requests have been accommodated without any hesitation. If any one of the staff members were unsure about something they made it a must to contact another staff member that was aware. the willingness to go above and beyond.

Cons

The only issue that was a nuisance was the constant use of clicking the refresh button. Otherwise all was well.

Review Source

DRS

Dr. Rajeev S.  
  
Medical Practice  
Used the software for:

### "OmniMD EMR - The Perfect Answer to a Practice's EMR needs."

September 25, 2014

4.5

Pros

First of all, I like the people. The OmniMD people understand our needs, and whenever we call, we know exactly who we are speaking to. Another point is the level of customization OmniMD delivers. Each practice has their own needs, and OmniMD is one of the few vendors to offer a very high-level of customization to entertain the practice's requirements.

Cons

So far, there's nothing in particular we can point out at this time. We've had a wonderful experience with OmniMD and our practice has grown to a great level after adopting OmniMD EMR.

Review Source

JA

Justina A.  
CRNP/Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Great Experience so far"

July 11, 2018

5.0

Pros

Easy Access and Help Desk when needed. My Trainer was exceptional. Great! Anytime of the day or night, there is a video to watch with any problem one might be experiencing.

Cons

Make it cheaper and affordable for start up so every practitioner would have this great experience without difficulties

Review Source

DRS

Dr. Rajeev S.  
MD  
  
Used the software for:

### "Made the right choice "

August 19, 2015

5.0

As Medical Director for DOCS, making the right choice in EHR and RCM was both a medical and business decision. I demoed many services, held numerous interviews and ultimately went with OmniMD. They have truly been a partner to the DOCS practice. On the few occasions we have reached out to customer support, they have been immediately responsive. I feel fully confident in my choice to partner with OmniMD.

Review Source

SM

Sony M.  
  
Medical Practice  
Used the software for:

### "Great, Easy-to-use, Cloud EHR and Practice Management software."

October 16, 2014

5.0

Pros

It works very well for our providers, assistants, technicians, billers, and other staff. It's fully customizable.

Cons

We do not have any problems with OmniMD so far. It has been a good experience.

Review Source

VK

Vijay K.  
  
  
Used the software for:

### "A true partner"

August 19, 2015

5.0

OmniMD is truly a partner - they are always willing to get on a call or video conference to discuss customization requests. That is something most do not offer, although all should.

Review Source

GK

Gracemon K.  
  
Medical Practice  
Used the software for:

### "Easy-to-use, customizable EHR and Practice Management cloud system"

October 16, 2014

5.0

Pros

It's very easy to use and works for all our specialties.

Cons

We have been happy with the system. We don't have any complaints.

Review Source

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