--- title: "Repair-CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Repair-CRM Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/188413/Repair-CRM/" page_type: "product" language: "en" --- # Repair-CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Repair-CRM ## What is Repair-CRM? Repair-CRM simplifies work order management for small service teams that want power without the bloat. Create, dispatch, and track jobs in real-time — all while syncing seamlessly with QuickBooks Online. Built for HVAC, plumbing, electrical, appliance repair, and other small service companies looking for a simpler, more affordable alternative to Jobber or Housecall Pro. Manage photos, signatures, invoices, and customer updates in one clean dashboard that’s built for mobile use. ✅ QuickBooks Online sync for instant invoicing ✅ Real-time technician tracking and time logs ✅ Automated “On My Way” customer messages ✅ Job photos, estimates, and asset tracking No setup, no contracts — just $89/month for 5 users. Perfect for service teams with 3–9 technicians. Try Repair-CRM free for 14 days and see why more small teams are switching from Jobber and Housecall Pro. ## What is Repair-CRM used for? [Work Order](https://www.capterra.com/work-order-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $19 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Repair-CRM?[Manage this product listing](https://www.g2.com/products/repair-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Repair-CRM 4.9 (22) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (22) Ease Of Use 4.8 (1,068) Value For Money 5.0 (19) Value For Money 4.7 (986) Customer Service 5.0 (20) Customer Service 4.8 (1,006) ## Repair-CRM alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/188413/Repair-CRM/alternatives/) ## FAQs about Repair-CRM Overview ### Which roles and teams benefit most from Repair-CRM? Repair-CRM is most used by business owners, executives, and operations managers running repair and field service companies. Leadership teams use it to track financial performance, job progress, and customer activity, while supervisors, commercial managers, and technicians streamline scheduling, work orders, and day-to-day service coordination. Answer based on 22 reviews Overview ### What company size and industries is Repair-CRM built for? Repair-CRM is built for small businesses, with 91% of reviewers in that segment, especially equipment repair and service companies with 2–15 techs using QuickBooks Online. Its reviewer base is led by Automotive and Construction at 14% each, followed by Consumer Services at 9%, indicating fit for field service and work order management. Answer based on 22 reviews Features and Usability ### What are the key features of Repair-CRM? Repair-CRM offers CRM and customer management tools, work order creation and job scheduling, plus dispatch management with routing and route optimization. It also includes equipment tracking, preventive maintenance, time tracking, billing and invoicing, QuickBooks integration, access controls, and mobile access for field updates. Integrations ### Which third-party tools and platforms does Repair-CRM integrate with? Repair-CRM integrates with QuickBooks Online, QuickBooks Online Advanced, Google Calendar, and Zapier. These integrations cover accounting, scheduling, and broader app connections, giving Repair-CRM compatibility with common business tools and automation workflows. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Repair-CRM offer? Repair-CRM provides documentation and videos to support team onboarding. Documentation gives users written reference material for setup and feature guidance, while videos offer visual walkthroughs that can be reviewed on demand. Answer based on 1 reviews Getting Started and Support ### What customer support options does Repair-CRM offer? Repair-CRM provides email/help desk, a knowledge base, phone support, and chat. Users describe support as easy to reach, with quick communication from the software team and same-day email replies. The setup is also reported as simple, with little training needed to get started. Answer based on 1 reviews ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Repair-CRM supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep service work organized, assign jobs at the right time, and give field teams access to updates from anywhere, allowing teams to respond faster and manage daily operations more efficiently. Scheduling 4.9 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.8 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Creation 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create a new work order Service History 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Dispatch Management 5.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Work Order Management 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Repair-CRM 71 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - For Handyman Industry: Serves handyman professionals - For Plumbing Industry: Serving plumbing industry professionals - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (22) 5.0 Based on 22 reviews ## Pricing Value for money 5.0 (19) Free Trial Starter 1 user $19.00 Flat Rate,Per Month Grow Plan 2-5 users $89.00 Flat Rate,Per Month Pro Plan 6-10 users $119.00 Flat Rate,Per Month Pro+ Plan for 11-20 users $179.00 Flat Rate,Per Month Pro Enterprise Plan for 21-50 users $299.00 Flat Rate,Per Month Value for money 5.0 (19) 5.0 Based on 19 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (20) 5.0 Based on 20 reviews ## User reviews Overall rating 4.9 Based on 22 reviews Filter by rating 5(20) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BL Bruno L. Owner Hospitality ### "Great system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2026 Pros Great customer service, they are very responsive. overall the app is robust, well organized and easy to use. Cons Overall minimal bugs or glitches, it works very well and if you need changes they are there to help you navigate those changes or they can create custom fields. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing Repair-CRM cost effectiveness, ability to store multiple assets and photos etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 1, 2026 Thank you for the feedback Bruno! Happy to help! MG Markus G. operations manager Sports ### "clear, simple and easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 The software has significantly simplified the device repair process. All processes could be mapped and the technicians also like to use the software. Even the support is great. Pros The system is simple and very easy to use. It is clear and concise. Cons There are no negative points. We are completely satisfied. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 26, 2025 Thank you Markus! MB Marilee B. Owner Construction ### "Repair-CRM is an asset to any service department" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2024 Repair-CRM is quickly transforming our small service department. We are becoming more efficient, better at invoicing, and more organized. Pros The customer service is outstanding. Every question or concern has been addressed quickly and satisfactorily. Cons I would like to be able to customize the integration with Quickbooks. For example, download only customers and not vendors. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Reasons for choosing Repair-CRM Easy of use, mobile phone app access, cost effective, excellent customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2025 Thank you very much! AB Alicia B. Vice President Construction ### "Great Start up program" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 21, 2024 Pros Flow of job entry to dispatching to field notes being supplied with photos. Cons Asset tagging needs some adjustment. We are currently in the process of correcting this. Reasons for choosing Repair-CRM Cost was more affordable for a new company and start up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2024 Thank you for your feedback and suggestions! TG Timothy G. Managing Director Information Technology and Services ### "User Review on Repair CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2024 Excellent . Affordable, Easy to use, reliable and excellent support from the team. Pros Ease of use and affordable. It captures everything needed for Field Service and the team continually develops the product and very responsive to issues Cons A lower tier pricing for users with more than one but less than five Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [Field Force Tracker](https://www.capterra.com/p/134451/Field-Force-Tracker/) Affordability and responsiveness to issues and customer access Alternatives considered [Kickserv](https://www.capterra.com/p/122541/Kickserv/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [e-automate](https://www.capterra.com/p/228337/e-automate/) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/) Reasons for choosing Repair-CRM It suited our needs best and the team customized the software to include meter reading and fault code entry and no extra cost. That was a selling plus for me. It’s also very easy to implement. Reliable and user friendly. Among the best available. I recommend this to all Service Companies. I’m hoping it will soon integrate with Quickbooks Desktop as it now does with Quickbooks online. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2024 Thank you Timothy! Happy to help! RI Robin I. Owner Electrical/Electronic Manufacturing ### "Good product, meets our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 22, 2024 Pros Easy of use, accessible by tablet in the field, regular updates Cons Bad translation into Dutch. Sometimes the iOS app is buggy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Adrianna M. CFO Consumer Services ### "Amazing Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2024 Pros Set up and help walking through the program has been flawless Cons So far there have been only minimal hickups with CRM. But with practice and patience it is easy to figure out your next steps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2024 Thank you Adrianna, it was fun setting up the software for you! CD Caroline D. General manager Industrial Automation ### "Very useful for us !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2023 Overall, we love using it ! It is easy to use. Pros The ability to keep track of our previous visits to a customer and add pictures of our job No more paper Worl orders Very good customer service Cons It is a bit difficult for administration to correct or add things in the description of the job done when technician on site forgets to write important things. For example material used that was not in the material list or important information for the customer that we want to appear on the work order. For now, we can edit and add material but not text in the description. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 6, 2023 Thanks Caroline! We will adjust then, and let you change the description too! Thank you for the feedback! RL Roland L. Financial Manager Machinery ### "Customizable solution for forklift servicing, with great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2023 The team was good to communicate with and understood our needs after explaining. Delivery was rapid with some finishing back-and forth, and we are really pleased with the end result.Our overall efficiency grew with25% overall, thanks to the digital work orders. Pros Asset management for the forklifts was critical for us with Customer Management. Also the customization of the templates to match our previous company Branding. Our overall efficiency grew with25% overall, thanks to the digital work orders. Cons Invoicing needed a few things to iron out to our needs, but overall the team did a great job. Reasons for choosing Repair-CRM We used paperwork previously and multiple invoicing and planner softwares, including Excel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 20, 2023 Thank you very much Roland! RF Ruth F. GENERAL MANAGER Maritime ### "Repair-CRM being used in a marine engine and industrial repair facility." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 Excellent! Pros I appreciate the price point and the ease of use the most. Repair-CRM was and is very easy to just start using. there was very little training or learning needed to begin using. Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place. The customer service has been awesome; communication via email is almost always same day, which has been wonderful. Cons I don't know what I like least, they have been able to help me get what I needed out of the software so far. Reasons for choosing Repair-CRM because of the simplicity, Repair-CRM had like zero learning curve. Basically we were able to implement and go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 20, 2023 Thank you Ruth! [View all Reviews](https://www.capterra.com/p/188413/Repair-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.