--- title: "Repair-CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Repair-CRM Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/188413/Repair-CRM/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Repair-CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Repair-CRM ## What is Repair-CRM? Repair-CRM simplifies work order management for small service teams that want power without the bloat. Create, dispatch, and track jobs in real-time — all while syncing seamlessly with QuickBooks Online. Built for HVAC, plumbing, electrical, appliance repair, and other small service companies looking for a simpler, more affordable alternative to Jobber or Housecall Pro. Manage photos, signatures, invoices, and customer updates in one clean dashboard that’s built for mobile use. ✅ QuickBooks Online sync for instant invoicing ✅ Real-time technician tracking and time logs ✅ Automated “On My Way” customer messages ✅ Job photos, estimates, and asset tracking No setup, no contracts — just $89/month for 5 users. Perfect for service teams with 3–9 technicians. Try Repair-CRM free for 14 days and see why more small teams are switching from Jobber and Housecall Pro. ## What is Repair-CRM used for? [Work Order](https://www.capterra.com/work-order-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Overall rating Based on 22 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $19 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Repair-CRM alternatives Highest Rated [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (510)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/188413/Repair-CRM/alternatives/) ## FAQs about Repair-CRM Overview ### Which roles and teams benefit most from Repair-CRM? Repair-CRM is most used by business owners, executives, and general managers who need oversight of repair operations, customer activity, and financial performance. Operations managers, supervisors, and handymen use it to schedule jobs, track service work, and manage technicians. Finance and commercial leaders rely on it for invoicing, payments, and revenue visibility. Answer based on 22 reviews Overview ### What company size and industries is Repair-CRM built for? Repair-CRM is built for small equipment repair and service businesses with 2–15 technicians using QuickBooks Online; 91% of reviewers are small businesses. Automotive and Construction each represent 14% of reviewers, followed by Consumer Services at 9%. It supports work orders, asset tracking, service history, and invoicing. Answer based on 22 reviews Features and Usability ### What are the key features of Repair-CRM? Repair-CRM offers CRM and customer management tools, work order management, job scheduling, and dispatch management for field service operations. It also includes equipment tracking, preventive maintenance, route optimization, billing and invoicing, reporting and statistics, calendar sync, access controls/permissions, and QuickBooks integration. Integrations ### Which third-party tools and platforms does Repair-CRM integrate with? Repair-CRM integrates with Google Calendar, QuickBooks Online, QuickBooks Online Advanced, and Zapier. These integrations cover scheduling, accounting, and broader app connections, giving Repair-CRM support for core business workflows and additional third-party automation through Zapier. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Repair-CRM offer? Repair-CRM provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can watch at their own pace for learning core functions and reviewing steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Repair-CRM offer? Repair-CRM offers email/help desk, a knowledge base, phone support, and chat. Users describe the support team as quick and easy to reach, with same-day email replies and helpful communication when questions or suggestions come up. The support experience is often described as straightforward and responsive. Answer based on 1 reviews ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Repair-CRM supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep service work organized, assign jobs at the right time, and give field teams access to updates from anywhere, allowing teams to respond faster and manage daily operations more efficiently. Scheduling 4.9 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.8 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Creation 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create a new work order Service History 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Dispatch Management 5.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Work Order Management 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Repair-CRM 68 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - For Handyman Industry: Serves handyman professionals - For Plumbing Industry: Serving plumbing industry professionals - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (22) 5.0 Based on 22 reviews ## Pricing Value for money 5.0 (19) Free Trial Starter 1 user $19.00 Flat Rate,Per Month Grow Plan 2-5 users $89.00 Flat Rate,Per Month Pro Plan 6-10 users $119.00 Flat Rate,Per Month Pro+ Plan for 11-20 users $179.00 Flat Rate,Per Month Pro Enterprise Plan for 21-50 users $299.00 Flat Rate,Per Month Value for money 5.0 (19) 5.0 Based on 19 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (20) 5.0 Based on 20 reviews ## User reviews Overall rating 4.9 Based on 22 reviews Filter by rating Counts reflect reviews available in this feed. 5(20) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful OW Owner Owner Used the software for: Less than 1 year ### "Great system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 Pros Great customer service, they are very responsive. overall the app is robust, well organized and easy to use. Cons Overall minimal bugs or glitches, it works very well and if you need changes they are there to help you navigate those changes or they can create custom fields. Robert C. CEO Used the software for: Less than 1 year ### "Easy to use with our Zebra barcode terminal " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2019 Pros We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow. Cons Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting! ET Easy to Use Easy to Use Used the software for: 1-3 years ### "Overall Effective" 4.0 May 19, 2021 Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market. Pros Repair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met. Cons The billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing. OW Owner Owner Used the software for: Less than 1 year ### "Repair-CRM is an asset to any service department" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2025 Repair-CRM is quickly transforming our small service department. We are becoming more efficient, better at invoicing, and more organized. Pros The customer service is outstanding. Every question or concern has been addressed quickly and satisfactorily. Cons I would like to be able to customize the integration with Quickbooks. For example, download only customers and not vendors. MD Managing Director Managing Director Used the software for: 1-3 years ### "User Review on Repair CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2024 Excellent . Affordable, Easy to use, reliable and excellent support from the team. Pros Ease of use and affordable. It captures everything needed for Field Service and the team continually develops the product and very responsive to issues Cons A lower tier pricing for users with more than one but less than five OM operations manager operations manager Used the software for: Less than 1 year ### "clear, simple and easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2025 The software has significantly simplified the device repair process. All processes could be mapped and the technicians also like to use the software. Even the support is great. Pros The system is simple and very easy to use. It is clear and concise. Cons There are no negative points. We are completely satisfied. FM Financial Manager Financial Manager Used the software for: Less than 1 year ### "Customizable solution for forklift servicing, with great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2023 The team was good to communicate with and understood our needs after explaining. Delivery was rapid with some finishing back-and forth, and we are really pleased with the end result.Our overall efficiency grew with25% overall, thanks to the digital work orders. Pros Asset management for the forklifts was critical for us with Customer Management. Also the customization of the templates to match our previous company Branding. Our overall efficiency grew with25% overall, thanks to the digital work orders. Cons Invoicing needed a few things to iron out to our needs, but overall the team did a great job. GM GENERAL MANAGER GENERAL MANAGER Used the software for: Less than 1 year ### "Repair-CRM being used in a marine engine and industrial repair facility." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2023 Excellent! Pros I appreciate the price point and the ease of use the most. Repair-CRM was and is very easy to just start using. there was very little training or learning needed to begin using. Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place. The customer service has been awesome; communication via email is almost always same day, which has been wonderful. Cons I don't know what I like least, they have been able to help me get what I needed out of the software so far. HA Handyman Handyman Used the software for: Less than 1 year ### "Simplicity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2023 Responsiveness, ability to work thru and help with any issues, and the ability communicate what they can and are not able to do. Pros The simplicity and ease of use between modules. Cons At this point, I don't have anything least that I don't like. SU supervisor supervisor Used the software for: Less than 1 year ### "Faster dispatching, with less phone calls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2023 Our repair shop has a huge advantage with Repair-CRM and going digital. We don't need to call each other for clarifying my notes and to go back and forth with the clients when he will be at the address. Gamechanger! Pros At my previous job I had to manually hand write the work orders for my technicians. Here, this is a huge advantage for us to do everthing quicker and more easily. Also my techs can read my notes now Cons Some stuffs still need to be done manually with some of our clients who demand a phone call, but that's just how it is [View all Reviews](https://www.capterra.com/p/188413/Repair-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.