# Voyage Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voyage Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/188416/Voyage-Mobile --- # Voyage Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Voyage ## What is Voyage? Voyage offers the most intelligent SMS marketing platform for eCommerce brands to build SMS subscriber lists and drive revenue. We pride ourselves on delivering the most comprehensive, advanced and user-friendly SMS marketing tool for eCommerce marketers in the world. ## What is Voyage used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voyage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://voyagesms.com/&name=Voyage) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voyage 4.4 (12) VS. [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price Contact vendor Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (12) Ease Of Use 4.3 (2,882) Value For Money 4.5 (10) Value For Money 4.1 (2,207) Customer Service 4.5 (11) Customer Service 4.2 (2,051) ## Voyage alternatives [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) [4.5 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Maropost](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/) [3.9 (15)](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/reviews/) Starting price $251.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars Highest Rated [Framework360](https://www.capterra.com/p/230988/Framework360/) [4.9 (15)](https://www.capterra.com/p/230988/Framework360/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Voyage Overview ### Which roles and teams benefit most from Voyage? Voyage benefits marketing teams, business owners, and executives who need to automate outreach, streamline customer communication, and improve campaign performance. Operations managers use it to coordinate workflows, recruiters to manage candidate engagement, and designers or developers to build more personalized, interactive experiences that support growth and efficiency. Answer based on 12 reviews Overview ### What company size and specific industries is Voyage built for? Voyage is designed for eCommerce and omni-channel brands with $3M+ in annual recurring revenue, making it a fit for established businesses rather than very small sellers or early-stage startups. It targets companies operating across online and offline sales channels that need support for growing commercial operations. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Voyage? Voyage offers SMS marketing, email marketing, and MMS for multi-channel campaigns, along with campaign management, marketing automation, and drip campaigns. It also includes contact management, segmentation, autoresponders, A/B testing, landing pages/web forms, reporting and analytics, and ROI tracking for campaign measurement. Integrations ### Which third-party tools and platforms does Voyage integrate with? Voyage integrates with Shopify, BigCommerce, Squarespace, Klaviyo, Gorgias, Zendesk Suite, Google Analytics 360, and Twilio. It also connects to Instagram, TikTok, Snapchat for Business, Twitter/X, LoyaltyLion, Recharge, Privy, Justuno, and Retention Science (ReSci) for ecommerce, marketing, and support workflows. Getting Started and Support ### What training and onboarding options does Voyage offer? Voyage provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Voyage offer? Voyage provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mass Texting 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Message Personalization 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Scheduled Messaging 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times A/B Testing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Automated Responses 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Autoresponders 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages Voyage 37 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Create and automatically send premade copy in response to customer messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Send automated marketing emails based on user actions over a predetermined period Create and send email blasts/campaigns Create landing pages or online forms designed to capture new leads and prospects Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage contacts across multiple mailing lists Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Electronic coupons delivered to a mobile device that can be exchanged for a discount Optimize content to ensure it is easily accessible for mobile users A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage multiple teams and operations from a central location Enable custom polls/voting to facilitate decision-making or increase engagement View and track pertinent metrics to find patterns and gain insights from data Track and monitor reviews of products or services Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Send individual or bulk text messages at predetermined times Group leads or contacts based on their specific characteristics Checkout of online store Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Add or remove subscribers from mailing lists Create, save, and re-purpose templates for emails, forms, etc. Messaging system designed for contests and sweepstakes Monitor activity of individuals who visit your website using cookies What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.2 (12) 4.2 Based on 12 reviews ## Pricing Value for money 4.5 (10) ### Starting price Free trial available Value for money 4.5 (10) 4.5 Based on 10 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[ TikTok](https://www.capterra.com/p/237591/TikTok/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (11) 4.5 Based on 11 reviews ## User reviews Overall rating 4.4 Based on 12 reviews Filter by rating 5(8) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JS Jeff S. Marketing VP Furniture ### "Very Incompetent Team - STAY AWAY" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 5, 2022 Very poor experience. Worst mar tech platform I’ve used in the Shopify ecosystem. Pros Absolutely nothing. It’s bug ridden. And backend CMS is poor. Cons Everything about this software is poor. I’d stay far away from it. And their team is incompetent at answering why their technology constantly breaks. Alternatives considered [Attentive](https://www.capterra.com/p/179576/Attentive/) Reasons for choosing Voyage Lower price but boy did we learn what a mistake using Voyage SMS was. I wish we stayed far away from them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Luciano Z. ChatBot and Automation developer Information Technology and Services ### "Conversational Commerce using SMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 24, 2022 Pros You can build delightful subscriber experiences sending personalized messages across the customer lifecycle. Campaign and automations are easy to configure and use. Cons It is not easy to find the costs related to the various plans, it would be great to see this platform open up to other instant messaging channels Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ahmad Idzuan S. Recruiter Medical Devices ### "Good software for SMS marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 1, 2021 Pros Voyage has a good turnover for a SMS marketing that we are launching and it can send many SMS at time easily. Cons The learning curves is quite high with this software as many of the feature is very different than the feature that i have use on other software. After i am familiar with all the feature, everything is quite smooth. Switched from [Infobip](https://www.capterra.com/p/127997/Infobip/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Geoffrey M. CEO Wine and Spirits ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2020 It has been great so far. Pros Voyage offers more deep e-commerce features than any other product on the market. The ability to segment, and create customized lead collections is like no other. Cons Still some work to do on data and tracking but they move fast and new features are released often with great customer service and they really listen to their customers. Alternatives considered [Attentive](https://www.capterra.com/p/179576/Attentive/) Reasons for choosing Voyage Focus on e-commerce companies instead of fast causal Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mark L. CEO Wine and Spirits ### "Holy Conversion!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2020 Pros We have seen a precipitous decline in the efficacy of our outbound email drip campaigns. This platform has been highly effective at getting high conversion for our eComm products and engaging with our best customers. Cons Some feature sets forthcoming, but customer team is more than willing to find short term work arounds. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EJ Ellie J. Marketing + Operations Manager Apparel & Fashion ### "Awesome service, awesome people" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2020 Pros I love the ease of Voyage mobile — the first day I was playing around in the dashboard I already understood how to set up my campaigns. Since then, the functionality of the program has only become better and more sophisticated, as a result of a re-design. It truly feels that their team takes all feedback to heart and constantly find ways to grow and improve their service. Cons I had trouble with the reporting side of the dashboard in the beginning, but this was re-designed and improved after only a few months. They are a fairly new brand, so we knew we'd be learning and growing alongside them in the beginning :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Patrick M. Owner Computer Software ### "An intuitive SMS platform with market segmentation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros Voyage Mobile's functionality for segmenting audiences and scheduling SMS-based marketing campaigns is unparalleled. With near-instantaneous engagement feedback and remarkable conversion rates, this platform is a no-brainer for marketing decision makers in ecommerce. Cons Improvements to the speed of the user interface could be made but updates seem to be progressing rapidly and I'm sure they'll have these issues resolved in the near term. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Alex W. artist Music ### "Great for startups" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros We've been using this to communicate with our fans and contacts. Really nice interface. Cons could be a bit less expensive. also would be nice if they add RCS soon Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Haily M. Founder and CEO Apparel & Fashion ### "High Conversions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros Voyage is a great platform for SMS marketing. I have seen higher conversions than I've ever seen. List growth is super quick and easy, especially with the use of keywords. Cons The platform is not for small businesses who just want to send small text campaigns. It's designed for enterprise companies and requires time to get to know all the functionalities. Alternatives considered [Attentive](https://www.capterra.com/p/179576/Attentive/) Reasons for choosing Voyage The team at Voyage is amazing. I get a white glove service to help me set-up the account and launch my first campaign. If I ever run into problem, they are available right away. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Garrett S. Sr. Paid Marketing Specialist Consumer Goods ### "Voyage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2020 Voyage has given us a huge opportunity to leverage SMS marketing as a key channel in our mix, driving great ROAS and CTRs. Pros Voyage offers both one-time and drip SMS campaigns, plus a wide variety of opt-in methods. List segmentation has also been incredibly valuable. Cons Sometimes the UI can be a little counter-intuitive, but the team is always making improvements for ease-of-use and better functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/188416/Voyage-Mobile/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.