--- title: "Voyage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Voyage Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/188416/Voyage-Mobile/" page_type: "product" language: "en" --- # Voyage Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Voyage ## What is Voyage? Voyage offers the most intelligent SMS marketing platform for eCommerce brands to build SMS subscriber lists and drive revenue. We pride ourselves on delivering the most comprehensive, advanced and user-friendly SMS marketing tool for eCommerce marketers in the world. ## What is Voyage used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voyage?[Manage this product listing](https://www.g2.com/products/voyage-mobile-inc-voyage/claim_requests/new?auto=true) ## Voyage Overview Updated August 2026 AI summary Voyage is a cloud-based SMS marketing solution for businesses of all sizes, offering tools for mass texting, message personalization, and marketing automation. With features such as automated responses, drip campaigns, landing pages, and API access, it supports contact management and campaign analytics, making it suitable for organizations managing multi-channel marketing and eCommerce outreach. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voyage 4.4 (12) VS. [### Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting Price Contact vendor Starting Price $16 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (12) Ease Of Use 4.6 (836) Value For Money 4.5 (10) Value For Money 4.5 (736) Customer Service 4.5 (11) Customer Service 4.6 (708) ## Voyage alternatives [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) [4.5 (1,158)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148516/Marketing-360/) [Bloomreach](https://www.capterra.com/p/173203/Bloomreach/) [4.8 (56)](https://www.capterra.com/p/173203/Bloomreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173203/Bloomreach/) [Maropost](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/) [3.9 (15)](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/reviews/) Starting price $251.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/) Highest Rated [Framework360](https://www.capterra.com/p/230988/Framework360/) [4.9 (15)](https://www.capterra.com/p/230988/Framework360/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230988/Framework360/) ## FAQs about Voyage Overview ### Which roles and teams benefit most from Voyage? Voyage is most used by executives, marketing teams, and automation-focused specialists who need to streamline outreach, campaign execution, and business operations. CEOs, founders, and owners use it to oversee growth and efficiency, while marketers, recruiters, designers, and developers rely on it to personalize engagement and automate repetitive workflows. Answer based on 12 reviews Overview ### What company size and specific industries is Voyage built for? Voyage is designed for eCommerce and omni-channel brands with $3M+ ARR, making it a fit for established companies rather than early-stage startups. Its target audience includes businesses operating across online and multichannel retail environments that need support aligned with higher-revenue growth stages. Features and Usability ### What are the key features of Voyage? Voyage offers API access, SMS marketing, and campaign analytics, plus marketing automation features such as automated responses, autoresponders, drip campaigns, and scheduled messaging. It also includes CRM, contact management, segmentation, landing pages and web forms, A/B testing, reporting and analytics, and multi-channel marketing. Integrations ### Which third-party tools and platforms does Voyage integrate with? Voyage integrates with Shopify, BigCommerce, Squarespace, Gorgias, Klaviyo, Google Analytics 360, Zendesk Suite, and Twilio, with additional support for Instagram, TikTok, Snapchat for Business, Twitter/X, LoyaltyLion, Privy, Recharge, Justuno, and Retention Science (ReSci). Getting Started and Support ### What training and onboarding options does Voyage offer? Voyage provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Voyage offer? Voyage provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support appears organized across several channels, giving users multiple ways to seek help. No reviewer feedback is available here, so support speed, usefulness, and common frustrations cannot be assessed. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Voyage supports **SMS Messaging** and **Mass Texting**, giving teams the tools to send direct customer communications and reach large audiences at once. However, it does not include **Campaign Scheduling**. Instead, it offers **API** (**54%**) and **Scheduled Messaging** (**49%**), which provide added flexibility for connecting messaging workflows with other systems and planning message delivery in advance, helping businesses manage outreach more efficiently and keep campaigns timely. Mass Texting 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Message Personalization 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields A/B Testing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Automated Responses 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Autoresponders 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages Voyage 39 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Marketing: Create and send email blasts/campaigns - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reviews Management: Track and monitor reviews of products or services - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Segmentation: Group leads or contacts based on their specific characteristics - Shopping Cart: Checkout of online store - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text-to-Win: Messaging system designed for contests and sweepstakes - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.2 (12) 4.2 Based on 12 reviews ## Pricing Value for money 4.5 (10) ### Starting price Free trial available Value for money 4.5 (10) 4.5 Based on 10 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[ TikTok](https://www.capterra.com/p/237591/TikTok/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (11) 4.5 Based on 11 reviews ## User reviews Overall rating 4.4 Based on 12 reviews Filter by rating 5(8) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JS Jeff S. Marketing VP Furniture ### "Very Incompetent Team - STAY AWAY" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 5, 2022 Very poor experience. Worst mar tech platform I’ve used in the Shopify ecosystem. Pros Absolutely nothing. It’s bug ridden. And backend CMS is poor. Cons Everything about this software is poor. I’d stay far away from it. And their team is incompetent at answering why their technology constantly breaks. Alternatives considered [Attentive](https://www.capterra.com/p/179576/Attentive/) Reasons for choosing Voyage Lower price but boy did we learn what a mistake using Voyage SMS was. I wish we stayed far away from them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Luciano Z. ChatBot and Automation developer Information Technology and Services ### "Conversational Commerce using SMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 24, 2022 Pros You can build delightful subscriber experiences sending personalized messages across the customer lifecycle. Campaign and automations are easy to configure and use. Cons It is not easy to find the costs related to the various plans, it would be great to see this platform open up to other instant messaging channels Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ahmad Idzuan S. Recruiter Medical Devices ### "Good software for SMS marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 1, 2021 Pros Voyage has a good turnover for a SMS marketing that we are launching and it can send many SMS at time easily. Cons The learning curves is quite high with this software as many of the feature is very different than the feature that i have use on other software. After i am familiar with all the feature, everything is quite smooth. Switched from [Infobip](https://www.capterra.com/p/127997/Infobip/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Geoffrey M. CEO Wine and Spirits ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2020 It has been great so far. Pros Voyage offers more deep e-commerce features than any other product on the market. The ability to segment, and create customized lead collections is like no other. Cons Still some work to do on data and tracking but they move fast and new features are released often with great customer service and they really listen to their customers. Alternatives considered [Attentive](https://www.capterra.com/p/179576/Attentive/) Reasons for choosing Voyage Focus on e-commerce companies instead of fast causal Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ML Mark L. CEO Wine and Spirits ### "Holy Conversion!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2020 Pros We have seen a precipitous decline in the efficacy of our outbound email drip campaigns. This platform has been highly effective at getting high conversion for our eComm products and engaging with our best customers. Cons Some feature sets forthcoming, but customer team is more than willing to find short term work arounds. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EJ Ellie J. Marketing + Operations Manager Apparel & Fashion ### "Awesome service, awesome people" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2020 Pros I love the ease of Voyage mobile — the first day I was playing around in the dashboard I already understood how to set up my campaigns. Since then, the functionality of the program has only become better and more sophisticated, as a result of a re-design. It truly feels that their team takes all feedback to heart and constantly find ways to grow and improve their service. Cons I had trouble with the reporting side of the dashboard in the beginning, but this was re-designed and improved after only a few months. They are a fairly new brand, so we knew we'd be learning and growing alongside them in the beginning :) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PM Patrick M. Owner Computer Software ### "An intuitive SMS platform with market segmentation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros Voyage Mobile's functionality for segmenting audiences and scheduling SMS-based marketing campaigns is unparalleled. With near-instantaneous engagement feedback and remarkable conversion rates, this platform is a no-brainer for marketing decision makers in ecommerce. Cons Improvements to the speed of the user interface could be made but updates seem to be progressing rapidly and I'm sure they'll have these issues resolved in the near term. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Alex W. artist Music ### "Great for startups" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros We've been using this to communicate with our fans and contacts. Really nice interface. Cons could be a bit less expensive. also would be nice if they add RCS soon Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HM Haily M. Founder and CEO Apparel & Fashion ### "High Conversions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros Voyage is a great platform for SMS marketing. I have seen higher conversions than I've ever seen. List growth is super quick and easy, especially with the use of keywords. Cons The platform is not for small businesses who just want to send small text campaigns. It's designed for enterprise companies and requires time to get to know all the functionalities. Alternatives considered [Attentive](https://www.capterra.com/p/179576/Attentive/) Reasons for choosing Voyage The team at Voyage is amazing. I get a white glove service to help me set-up the account and launch my first campaign. If I ever run into problem, they are available right away. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS Garrett S. Sr. Paid Marketing Specialist Consumer Goods ### "Voyage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2020 Voyage has given us a huge opportunity to leverage SMS marketing as a key channel in our mix, driving great ROAS and CTRs. Pros Voyage offers both one-time and drip SMS campaigns, plus a wide variety of opt-in methods. List segmentation has also been incredibly valuable. Cons Sometimes the UI can be a little counter-intuitive, but the team is always making improvements for ease-of-use and better functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/188416/Voyage-Mobile/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.