Capterra Logo
Helping businesses choose better software since 1999
Voyage

Voyage

4.4 (12)
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

What is Voyage?

Voyage offers the most intelligent SMS marketing platform for eCommerce brands to build SMS subscriber lists and drive revenue. We pride ourselves on delivering the most comprehensive, advanced and user-friendly SMS marketing tool for eCommerce marketers in the world.

Do you work for Voyage?Claim this product profile

Voyage Integrations

Google Analytics 360 logo
Google Analytics 360
Shopify logo
Shopify
Instagram logo
Instagram
Zendesk Suite logo
Zendesk Suite
Squarespace logo
Squarespace
Voyage create campaigns
Voyage create campaigns
Voyage segment audience or import customer attributes
Voyage subscriber list types

Software like Voyage

Based on other buyer's searches, these are the products that could be a good fit for you.

by OneSignal

4.7 (95)
Starting Price:$9/month

by Constant Contact

4.3 (2841)
Starting Price:$12/month

by vcita

4.5 (272)
Starting Price:$35/month
Leadify

by Leadify

4.8 (11)
Starting Price:ZAR0.12/one time
Acumbamail

by Acumbamail

4.7 (151)
Starting Price:€22/month

How much is Voyage?

Starting From:
Not provided by vendor
Pricing Model: Per Feature
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Starting at $0.01 for SMS / $0.02 for MMS + carrier fees

Voyage Features

What solutions does Voyage provide?

Alternatives to Voyage

Voyage
Voyage

Starting from:
Not provided by vendor
Pricing Model:
Per Feature

Overall Rating:

Ease of Use
4.3
Customer Service
4.5
Features
4.2
Value for Money
4.5
Constant Contact

Starting from:
$12/Per Month
Pricing Model:
Usage Based

Overall Rating:

Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1
Marketing 360

Starting from:
Not provided by vendor
Pricing Model:
Not provided by vendor

Overall Rating:

Ease of Use
4.5
Customer Service
4.6
Features
4.5
Value for Money
4.4
OneSignal

Starting from:
$9/Per Month
Pricing Model:
Usage Based

Overall Rating:

Ease of Use
4.5
Customer Service
4.5
Features
4.6
Value for Money
4.6

Voyage Reviews

Showing 5 of 12 reviews
Overall
4.4
Ease of Use
4.3
Customer Service
4.5

Pros

  • This platform has been highly effective at getting high conversion for our eComm products and engaging with our best customers.

  • I love the ease of Voyage mobile — the first day I was playing around in the dashboard I already understood how to set up my campaigns.

Cons

  • Worst mar tech platform I’ve used in the Shopify ecosystem.

  • D stay far away from it. And their team is incompetent at answering why their technology constantly breaks.

Most Helpful Reviews for Voyage

Luciano Z. avatar
Luciano Z.
ChatBot and Automation developer
Information Technology and Services, Self-employed
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 24, 2022

"Conversational Commerce using SMS"

Pros: You can build delightful subscriber experiences sending personalized messages across the customer lifecycle. Campaign and automations are easy to configure and use.

Cons: It is not easy to find the costs related to the various plans, it would be great to see this platform open up to other instant messaging channels

Haily M.
Founder and CEO
Apparel & Fashion, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 5, 2020

"High Conversions "

Pros: Voyage is a great platform for SMS marketing. I have seen higher conversions than I've ever seen. List growth is super quick and easy, especially with the use of keywords.

Cons: The platform is not for small businesses who just want to send small text campaigns. It's designed for enterprise companies and requires time to get to know all the functionalities.

Alternatives Considered: Attentive
Reasons for Choosing Voyage: The team at Voyage is amazing. I get a white glove service to help me set-up the account and launch my first campaign. If I ever run into problem, they are available right away.
Jeff S.
Marketing VP
Furniture, 51-200 employees
Used the software for: 1-2 years
Overall Rating
1.0
Ease of Use
2.0
Customer Service
1.0
Features
2.0
Value for Money
1.0
Reviewer Source
Source: Capterra
November 5, 2022

"Very Incompetent Team - STAY AWAY"

Overall: Very poor experience. Worst mar tech platform I’ve used in the Shopify ecosystem.

Pros: Absolutely nothing. It’s bug ridden. And backend CMS is poor.

Cons: Everything about this software is poor. I’d stay far away from it. And their team is incompetent at answering why their technology constantly breaks.

Alternatives Considered: Attentive
Reasons for Choosing Voyage: Lower price but boy did we learn what a mistake using Voyage SMS was. I wish we stayed far away from them.
Geoffrey M.
CEO
Wine and Spirits, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 7, 2020

"Great product"

Overall: It has been great so far.

Pros: Voyage offers more deep e-commerce features than any other product on the market. The ability to segment, and create customized lead collections is like no other.

Cons: Still some work to do on data and tracking but they move fast and new features are released often with great customer service and they really listen to their customers.

Alternatives Considered: Attentive
Reasons for Choosing Voyage: Focus on e-commerce companies instead of fast causal
Ahmad Idzuan S. avatar
Ahmad Idzuan S.
Recruiter
Medical Devices, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 1, 2021

"Good software for SMS marketing"

Pros: Voyage has a good turnover for a SMS marketing that we are launching and it can send many SMS at time easily.

Cons: The learning curves is quite high with this software as many of the feature is very different than the feature that i have use on other software. After i am familiar with all the feature, everything is quite smooth.

Switched From: Infobip