# Voyage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Voyage Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/188416/Voyage-Mobile

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# 

 Voyage Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Voyage

## What is Voyage?

Voyage offers the most intelligent SMS marketing platform for eCommerce brands to build SMS subscriber lists and drive revenue. We pride ourselves on delivering the most comprehensive, advanced and user-friendly SMS marketing tool for eCommerce marketers in the world.

## What is Voyage used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Voyage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://voyagesms.com/&name=Voyage)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Voyage

4.4 (12)

VS.

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting Price

Contact vendor

Starting Price

$16

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (12)

Ease Of Use

4.6 (835)

Value For Money

4.5 (10)

Value For Money

4.5 (735)

Customer Service

4.5 (11)

Customer Service

4.6 (707)

## Voyage alternatives

[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

[Maropost](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/)

[3.9 (15)](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/reviews/)

Starting price

$251.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/)

Highest Rated

[Framework360](https://www.capterra.com/p/230988/Framework360/)

[4.9 (15)](https://www.capterra.com/p/230988/Framework360/reviews/)

Starting price

$29.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/230988/Framework360/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mass Texting

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

Message Personalization

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

Scheduled Messaging

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Send individual or bulk text messages at predetermined times

A/B Testing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Automated Responses

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Autoresponders

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and automatically send premade copy in response to customer messages

Voyage 37 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Send automated marketing emails based on user actions over a predetermined period

Create and send email blasts/campaigns

Create landing pages or online forms designed to capture new leads and prospects

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Optimize content to ensure it is easily accessible for mobile users

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage multiple teams and operations from a central location

Enable custom polls/voting to facilitate decision-making or increase engagement

View and track pertinent metrics to find patterns and gain insights from data

Track and monitor reviews of products or services

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Send individual or bulk text messages at predetermined times

Group leads or contacts based on their specific characteristics

Checkout of online store

Short phone numbers that used to opt-in to SMS campaigns

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Messaging system designed for contests and sweepstakes

Monitor activity of individuals who visit your website using cookies

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.2 (12)

4.2

Based on 12 reviews

## Pricing

Value for money

4.5 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (10)

4.5

Based on 10 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[

TikTok](https://www.capterra.com/p/237591/TikTok/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (11)

4.5

Based on 11 reviews

## User reviews

Overall rating

4.4

Based on 12 reviews

Filter by rating

5(8)

4(3)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JS

Jeff S.

Marketing VP

Furniture

### "Very Incompetent Team - STAY AWAY"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 5, 2022

Very poor experience. Worst mar tech platform I’ve used in the Shopify ecosystem.

Pros

Absolutely nothing. It’s bug ridden. And backend CMS is poor.

Cons

Everything about this software is poor. I’d stay far away from it. And their team is incompetent at answering why their technology constantly breaks.

Alternatives considered

[Attentive](https://www.capterra.com/p/179576/Attentive/)

Reasons for choosing Voyage

Lower price but boy did we learn what a mistake using Voyage SMS was. I wish we stayed far away from them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Luciano Z.

ChatBot and Automation developer

Information Technology and Services

### "Conversational Commerce using SMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 24, 2022

Pros

You can build delightful subscriber experiences sending personalized messages across the customer lifecycle. Campaign and automations are easy to configure and use.

Cons

It is not easy to find the costs related to the various plans, it would be great to see this platform open up to other instant messaging channels

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ahmad Idzuan S.

Recruiter

Medical Devices

### "Good software for SMS marketing"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 1, 2021

Pros

Voyage has a good turnover for a SMS marketing that we are launching and it can send many SMS at time easily.

Cons

The learning curves is quite high with this software as many of the feature is very different than the feature that i have use on other software. After i am familiar with all the feature, everything is quite smooth.

Switched from

[Infobip](https://www.capterra.com/p/127997/Infobip/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Geoffrey M.

CEO

Wine and Spirits

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2020

It has been great so far.

Pros

Voyage offers more deep e-commerce features than any other product on the market. The ability to segment, and create customized lead collections is like no other.

Cons

Still some work to do on data and tracking but they move fast and new features are released often with great customer service and they really listen to their customers.

Alternatives considered

[Attentive](https://www.capterra.com/p/179576/Attentive/)

Reasons for choosing Voyage

Focus on e-commerce companies instead of fast causal

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Mark L.

CEO

Wine and Spirits

### "Holy Conversion!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2020

Pros

We have seen a precipitous decline in the efficacy of our outbound email drip campaigns. This platform has been highly effective at getting high conversion for our eComm products and engaging with our best customers.

Cons

Some feature sets forthcoming, but customer team is more than willing to find short term work arounds.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EJ

Ellie J.

Marketing + Operations Manager

Apparel & Fashion

### "Awesome service, awesome people"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2020

Pros

I love the ease of Voyage mobile — the first day I was playing around in the dashboard I already understood how to set up my campaigns. Since then, the functionality of the program has only become better and more sophisticated, as a result of a re-design. It truly feels that their team takes all feedback to heart and constantly find ways to grow and improve their service.

Cons

I had trouble with the reporting side of the dashboard in the beginning, but this was re-designed and improved after only a few months. They are a fairly new brand, so we knew we'd be learning and growing alongside them in the beginning :)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Patrick M.

Owner

Computer Software

### "An intuitive SMS platform with market segmentation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2020

Pros

Voyage Mobile's functionality for segmenting audiences and scheduling SMS-based marketing campaigns is unparalleled. With near-instantaneous engagement feedback and remarkable conversion rates, this platform is a no-brainer for marketing decision makers in ecommerce.

Cons

Improvements to the speed of the user interface could be made but updates seem to be progressing rapidly and I'm sure they'll have these issues resolved in the near term.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Alex W.

artist

Music

### "Great for startups"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2020

Pros

We've been using this to communicate with our fans and contacts. Really nice interface.

Cons

could be a bit less expensive. also would be nice if they add RCS soon

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HM

Haily M.

Founder and CEO

Apparel & Fashion

### "High Conversions "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2020

Pros

Voyage is a great platform for SMS marketing. I have seen higher conversions than I've ever seen. List growth is super quick and easy, especially with the use of keywords.

Cons

The platform is not for small businesses who just want to send small text campaigns. It's designed for enterprise companies and requires time to get to know all the functionalities.

Alternatives considered

[Attentive](https://www.capterra.com/p/179576/Attentive/)

Reasons for choosing Voyage

The team at Voyage is amazing. I get a white glove service to help me set-up the account and launch my first campaign. If I ever run into problem, they are available right away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Garrett S.

Sr. Paid Marketing Specialist

Consumer Goods

### "Voyage"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2020

Voyage has given us a huge opportunity to leverage SMS marketing as a key channel in our mix, driving great ROAS and CTRs.

Pros

Voyage offers both one-time and drip SMS campaigns, plus a wide variety of opt-in methods. List segmentation has also been incredibly valuable.

Cons

Sometimes the UI can be a little counter-intuitive, but the team is always making improvements for ease-of-use and better functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/188416/Voyage-Mobile/reviews/)

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