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Voyage offers the most intelligent SMS marketing platform for eCommerce brands to build SMS subscriber lists and drive revenue. We pride ourselves on delivering the most comprehensive, advanced and user-friendly SMS marketing tool for eCommerce marketers in the world.
Provider
Voyage SMS
Located In
United States
Foundation
2017
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
In Person, Documentation, Live Online, Webinars
Support
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum
eCommerce and Omni-channel brands with $3M+ ARR
Content Source: Voyage
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Voyage Reviews
Pros
This platform has been highly effective at getting high conversion for our eComm products and engaging with our best customers.
I love the ease of Voyage mobile — the first day I was playing around in the dashboard I already understood how to set up my campaigns.
Cons
Worst mar tech platform I’ve used in the Shopify ecosystem.
D stay far away from it. And their team is incompetent at answering why their technology constantly breaks.
"Conversational Commerce using SMS"
Pros: You can build delightful subscriber experiences sending personalized messages across the customer lifecycle. Campaign and automations are easy to configure and use.
Cons: It is not easy to find the costs related to the various plans, it would be great to see this platform open up to other instant messaging channels
"High Conversions "
Pros: Voyage is a great platform for SMS marketing. I have seen higher conversions than I've ever seen. List growth is super quick and easy, especially with the use of keywords.
Cons: The platform is not for small businesses who just want to send small text campaigns. It's designed for enterprise companies and requires time to get to know all the functionalities.
"Very Incompetent Team - STAY AWAY"
Overall: Very poor experience. Worst mar tech platform I’ve used in the Shopify ecosystem.
Pros: Absolutely nothing. It’s bug ridden. And backend CMS is poor.
Cons: Everything about this software is poor. I’d stay far away from it. And their team is incompetent at answering why their technology constantly breaks.
"Great product"
Overall: It has been great so far.
Pros: Voyage offers more deep e-commerce features than any other product on the market. The ability to segment, and create customized lead collections is like no other.
Cons: Still some work to do on data and tracking but they move fast and new features are released often with great customer service and they really listen to their customers.
"Good software for SMS marketing"
Pros: Voyage has a good turnover for a SMS marketing that we are launching and it can send many SMS at time easily.
Cons: The learning curves is quite high with this software as many of the feature is very different than the feature that i have use on other software. After i am familiar with all the feature, everything is quite smooth.