--- title: "Qwil Messenger Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Qwil Messenger Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more." source_url: "https://www.capterra.com/p/188460/Qwil-Messenger/" page_type: "product" language: "en" --- # Qwil Messenger Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Qwil Messenger ## What is Qwil Messenger? Not just internal chat. Staff can securely chat, share files and start video calls also externally with clients keeping a full audit trail. - Securely invite users in your branded space making sure everyone is verified - 2 user types - staff and clients with specific contact books - Chat, share files and video conference in full security and compliance - Bulk messaging - e-signature and file manager Q1 2023 Deployed in minutes with open APIs and integrations in CRMs. ## What is Qwil Messenger used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qwil Messenger?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.qwilmessenger.com/&name=Qwil Messenger) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qwil Messenger 4.7 (10) VS. [### Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,189)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $15 Per User, Per Year Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (10) Ease Of Use 4.6 (22,744) Value For Money 5.0 (10) Value For Money 4.5 (15,304) Customer Service 5.0 (10) Customer Service 4.4 (13,563) ## Qwil Messenger alternatives [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) [4.4 (1,351)](https://www.capterra.com/p/168669/Workplace/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168669/Workplace/) [Flock](https://www.capterra.com/p/151072/Flock/) [4.5 (344)](https://www.capterra.com/p/151072/Flock/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151072/Flock/) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) [4.6 (6,098)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147657/monday-com/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,657)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) ## FAQs about Qwil Messenger Overview ### Which roles and teams benefit most from Qwil Messenger? Qwil Messenger is most used by executives, consultants, and financial services teams that need secure, client-facing communication. CEOs, COOs, directors, and managing directors use it to oversee conversations and decisions, while advisers, investment administrators, and practice leaders rely on it to coordinate client updates, share sensitive information, and streamline service delivery. Answer based on 10 reviews Overview ### What company size and specific industries is Qwil Messenger built for? Qwil Messenger is designed for professional firms with 1 to 10,000 staff that communicate externally with clients. It is built for finance, legal, accounting, trading and brokerage, medical, real estate, education, and sales and marketing organizations. Features and Usability ### What are the key features of Qwil Messenger? Qwil Messenger offers CRM, chat and messaging, live chat, private chat, and real-time notifications for customer communication. It also includes audio and video conferencing, screen sharing, call recording, transcripts, file sharing, document management, access controls, two-factor authentication, audit trail, archiving, and HIPAA compliance. Integrations ### Which third-party tools and platforms does Qwil Messenger integrate with? Qwil Messenger integrates with 10 third-party tools and platforms, including CRM and automation systems such as HubSpot CRM, Microsoft Entra ID, Pabbly Connect, Salesforce Experience Cloud, Salesforce Sales Cloud, Salesforce.org Education Cloud, Wealthbox, Zapier, Zoho CRM, and Zoho CRM Plus. Getting Started and Support ### What training and onboarding options does Qwil Messenger offer? Qwil Messenger provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars can support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps. Getting Started and Support ### What customer support options does Qwil Messenger offer? Qwil Messenger provides email/help desk, FAQ/forum, knowledge base, and chat support. Users can use these channels to find answers or contact support directly. Without reviewer feedback on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,312 Internal Communications reviews Capterra data shows that buyers of internal communications software rank the following features as their top priorities: - **Real-Time Notifications** (**66%** of reviewers rated this feature as critical) - **Content Management** (**61%**) - **Chat/Messaging** (**61%**) Qwil Messenger supports all three of the features reviewers consider most important: **Real-Time Notifications**, **Content Management**, and **Chat/Messaging**. Together, these capabilities help teams share updates quickly, organize internal information clearly, and keep conversations moving in one place, allowing teams to communicate faster and stay aligned across the business. Content Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Chat/Messaging 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Screen Sharing 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Digitally share screen view with others Alerts/Notifications 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Mobile Access 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Chat 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Qwil Messenger 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Audio Calls: Ability to make voice calls within the system - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Backup: Data is backed up automatically to prevent data loss - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Hand Raising: Participants can alert the host if they have a question when they are muted - Electronic Signature: Digitally sign online documents - Encryption: Convert data into a code for security - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - On-Demand Communications: Generate personalized communications upon request to meet customer needs - Personalization: Adjust communications based on previous interactions or personal preferences - Private Chat: Send messages to selected individual(s) from the entire audience - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Management: Store and manage online video content - Video Support: Supports various video file formats - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (10) 4.5 Based on 10 reviews ## Pricing Value for money 5.0 (10) Free Trial [View pricing plan details](https://www.capterra.com/p/188460/Qwil-Messenger/pricing/) Basic Contact Vendor for Pricing Professional $15.00 Per User,Per Month Enterprise $15.00 Per User,Per Month Value for money 5.0 (10) 5.0 Based on 10 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Wealthbox CRM](https://www.capterra.com/p/175666/Wealthbox/)[ Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[ Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(7) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SB Scott B. Director Computer Software ### "Qwil in Aus" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 5, 2023 So far so good, all the clients we have tested this with are using it. Early days but the signs are good and the timing is right as most businesses in Australian financial advice are looking to get away from file sharing via email. Pros Easy to engage with clients and staff, most people are used to these sorts of messaging services. Great to be able to share documents with clients without using email. The video function removes the need for another external software such as Zoom. Digital signatures will be one of the more critical functions for our clients going forward. Cons Nothing obvious. Digital signatures are highly important for this to stick with clients I think. Reasons for choosing Qwil Messenger In time we feel clients stop using portals, whereas the messaging solution is something they are used to using. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Adelina B. Investment Administrator Investment Management ### "Secure" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2023 Pros I like the group function where the entire team can service clients in real time in a secure manner. Cons I find that the search option is a little confusing. Din to realise that one of the Search buttons was for contacts and the other to search within a particular chat. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Chris B. Practice Principal Financial Services ### "Qwil " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 26, 2023 It’s been easy for clients to adapt to and this always helps as it reflects well on my business overall. Pros It is an easy to use app which enables me to message clients in a safe and secure manner. Cons There was a fair amount to get to grips with to begin with but it all seems fairly straightforward now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Mohamed Ameer O. Managing Director Management Consulting ### "Strategic Confidential Communications " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2023 I have gained more clients, and more work. I have been able to analyse my cost and projects from a time management and document management perspective. Pros Ease of integration.Seamless add on clients.Document management.Quality of connection is superior to Teams or Zoom Cons The call feature requires access to the mobile browser, if using from mobile, and the screen times out (phone feature) so it would be great if the call could still continue. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [Slack](https://www.capterra.com/p/135003/Slack/) Isn't it obvious, these products arent an efficient tool. They require massive costs. They arent easy to set up. They often crash. And In this world of confidentiality, this works. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DP David P. Financial Advicer Financial Services ### "the best software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2023 I never write reviews on anything so this shows how much I love the system and would be lost with out it I set this up for every client Pros this system is very easy to use for me and my clients Cons there is very little I don't like I would not look to make any changes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JZ Jonathan Z. Consultant Financial Services ### "Great secure and compliant messaging platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2023 Surprisingly inexpensive, very easy to use, taking the best from the competition, delivering robust capabilities in a reliable manner. Pros 1) Easy to control internal data, minimising the risk that client contact details and associated data leak out of the organisation2) Full control over which parts of the organisation have access to any 'chat'3) 'Butler' function4) Search and search results (text and jump into a date) Cons There is not much we do not like. Would like to have history of chat/thread participants. Alternatives considered [Telegram](https://www.capterra.com/p/180347/Telegram/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [Slack](https://www.capterra.com/p/135003/Slack/) Reasons for choosing Qwil Messenger 1) I know where y data is stored (jurisdiction)2) What goes on Qwil, stays in Qwil (subject to settings), significantly reducing the risk of bits of (sensitive) data, finding their way out of the organisation3) Ease of adding/removing internal parties to/from any chat Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Pierre G. CEO Financial Services ### "Very impressed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2023 Very impressed so far! Well worth checking it out. Pros Very powerful platform with lots of upgrades on their roadmap makes me confident I'll be able to use Qwil Messenger for years to come. Simple to use, and even more importantly simple to get our partners and customers on-boarded in minutes. Cons There are a few options I'd love to see implemented. Thankfully, they're on Qwil's roadmap. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NC Nezahat C. CEO Non-Profit Organization Management ### "A great way to replace emails for fast and secured internal communication." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2023 Overall, a very pleasant and professional tool for communication. The App has worked very smoothly, allowing us to work efficiently without worrying about security when sending sensitive information. The customer support has been great. Pros The security and familiar WhatsApp-like chat field. Cons Looking forward to e-signatures when available. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) For security and compliance reasons. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reasons for choosing Qwil Messenger Qwil is more secure and easier for compliance in 'data reviewer'. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DG Dominique G. COO Investment Management ### "Increased productivity and collaboration without compromising on data security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2021 Overall it's been a great experience leading to : - Quicker and more efficient communication and work flow - Increased collaboration - Reduced number of emails Pros \- Ability to chat with people within my organisation as well as outside my organisation in groups or direct message. - Treat urgent matters more efficiently and reduced number of emails. - Traceability and historic of the conversations. - Search function. - Mobile and desktop app available Cons Sadly the search function is not (yet) available on the mobile app Female emoji not available Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Data security Reasons for choosing Qwil Messenger Functionalities, data security and customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Leila H. Events Manager Civic & Social Organization ### "I highly recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2021 Pros Qwil Messenger is very easy to use and completely secure for businesses Cons Qwil Messenger keeps all its promises Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/188460/Qwil-Messenger/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.