# Qwil Messenger Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Qwil Messenger the right Internal Communications solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/188460/Qwil-Messenger/reviews --- Qwil Messenger 4.7 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Qwil Messenger Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MAO Mohamed Ameer O. Managing Director Management Consulting Used the software for: 6-12 months ### "Strategic Confidential Communications " February 17, 2023 5.0 I have gained more clients, and more work. I have been able to analyse my cost and projects from a time management and document management perspective. Pros Ease of integration.Seamless add on clients.Document management.Quality of connection is superior to Teams or Zoom Cons The call feature requires access to the mobile browser, if using from mobile, and the screen times out (phone feature) so it would be great if the call could still continue. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Slack](https://www.capterra.com/p/135003/Slack/) Isn't it obvious, these products arent an efficient tool. They require massive costs. They arent easy to set up. They often crash. And In this world of confidentiality, this works. Review Source JZ Jonathan Z. Consultant Financial Services Used the software for: 6-12 months ### "Great secure and compliant messaging platform" February 5, 2023 5.0 Surprisingly inexpensive, very easy to use, taking the best from the competition, delivering robust capabilities in a reliable manner. Pros 1) Easy to control internal data, minimising the risk that client contact details and associated data leak out of the organisation2) Full control over which parts of the organisation have access to any 'chat'3) 'Butler' function4) Search and search results (text and jump into a date) Cons There is not much we do not like. Would like to have history of chat/thread participants. Alternatives considered [Telegram](https://www.capterra.com/p/180347/Telegram/)[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Qwil Messenger 1) I know where y data is stored (jurisdiction)2) What goes on Qwil, stays in Qwil (subject to settings), significantly reducing the risk of bits of (sensitive) data, finding their way out of the organisation3) Ease of adding/removing internal parties to/from any chat Review Source SB Scott B. Director Computer Software Used the software for: I used a free trial ### "Qwil in Aus" April 5, 2023 4.0 So far so good, all the clients we have tested this with are using it. Early days but the signs are good and the timing is right as most businesses in Australian financial advice are looking to get away from file sharing via email. Pros Easy to engage with clients and staff, most people are used to these sorts of messaging services. Great to be able to share documents with clients without using email. The video function removes the need for another external software such as Zoom. Digital signatures will be one of the more critical functions for our clients going forward. Cons Nothing obvious. Digital signatures are highly important for this to stick with clients I think. Reason for choosing Qwil Messenger In time we feel clients stop using portals, whereas the messaging solution is something they are used to using. Review Source NC Nezahat C. CEO Non-Profit Organization Management Used the software for: 2+ years ### "A great way to replace emails for fast and secured internal communication." January 13, 2023 5.0 Overall, a very pleasant and professional tool for communication. The App has worked very smoothly, allowing us to work efficiently without worrying about security when sending sensitive information. The customer support has been great. Pros The security and familiar WhatsApp-like chat field. Cons Looking forward to e-signatures when available. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Qwil Messenger Qwil is more secure and easier for compliance in 'data reviewer'. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) For security and compliance reasons. Review Source PG Pierre G. CEO Financial Services Used the software for: Less than 6 months ### "Very impressed!" January 22, 2023 5.0 Very impressed so far! Well worth checking it out. Pros Very powerful platform with lots of upgrades on their roadmap makes me confident I'll be able to use Qwil Messenger for years to come. Simple to use, and even more importantly simple to get our partners and customers on-boarded in minutes. Cons There are a few options I'd love to see implemented. Thankfully, they're on Qwil's roadmap. Review Source CB Chris B. Practice Principal Financial Services Used the software for: 6-12 months ### "Qwil " February 26, 2023 4.0 It’s been easy for clients to adapt to and this always helps as it reflects well on my business overall. Pros It is an easy to use app which enables me to message clients in a safe and secure manner. Cons There was a fair amount to get to grips with to begin with but it all seems fairly straightforward now. Review Source DG Dominique G. COO Investment Management Used the software for: 2+ years ### "Increased productivity and collaboration without compromising on data security" May 25, 2021 5.0 Overall it's been a great experience leading to : - Quicker and more efficient communication and work flow - Increased collaboration - Reduced number of emails Pros \- Ability to chat with people within my organisation as well as outside my organisation in groups or direct message. - Treat urgent matters more efficiently and reduced number of emails. - Traceability and historic of the conversations. - Search function. - Mobile and desktop app available Cons Sadly the search function is not (yet) available on the mobile app Female emoji not available Reason for choosing Qwil Messenger Functionalities, data security and customer service Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Data security Review Source AB Adelina B. Investment Administrator Investment Management Used the software for: 6-12 months ### "Secure" March 17, 2023 4.0 Pros I like the group function where the entire team can service clients in real time in a secure manner. Cons I find that the search option is a little confusing. Din to realise that one of the Search buttons was for contacts and the other to search within a particular chat. Review Source DP David P. Financial Advicer Financial Services Used the software for: 1-2 years ### "the best software " February 8, 2023 5.0 I never write reviews on anything so this shows how much I love the system and would be lost with out it I set this up for every client Pros this system is very easy to use for me and my clients Cons there is very little I don't like I would not look to make any changes Review Source LH Leila H. Events Manager Civic & Social Organization Used the software for: 1-2 years ### "I highly recommend!" May 18, 2021 5.0 Pros Qwil Messenger is very easy to use and completely secure for businesses Cons Qwil Messenger keeps all its promises Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.