---
title: "microtech ERP Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about microtech ERP Software - reviews, pricing plans, popular comparisons to other Warehouse Management products and more."
source_url: "https://www.capterra.com/p/188467/buero/"
page_type: "product"
language: "en"
---

# 

 microtech ERP Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

microtech ERP

## What is microtech ERP?

komplex ist einfach: Die ERP-Lösung von microtech. Wir bei microtech treten täglich aufs Neue für unsere Vision an: Niemand verschwendet mehr Zeit für Routinearbeiten! Im deutschsprachigen Handel und E-Commerce vereinfacht microtech komplexe Prozesse, automatisiert Abläufe und ermöglicht datenbasierte Entscheidungen. microtech schafft Anbindungen an Online-Shops und Online-Marktplätze und beschleunigt und vereinfacht Logistik- und Versand-Prozesse.

## What is microtech ERP used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€100

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for microtech ERP?[Manage this product listing](https://www.g2.com/products/microtech-erp/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### microtech ERP

3.6 (7)

VS.

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

€100

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.1 (7)

Ease Of Use

4.0 (2,029)

Value For Money

3.0 (6)

Value For Money

3.9 (1,618)

Customer Service

3.6 (7)

Customer Service

3.8 (1,721)

## microtech ERP alternatives

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157279/Dynamics-365/)

Highest Rated

[ALPHA ERP](https://www.capterra.com/p/208639/alpha-ERP/)

[4.7 (43)](https://www.capterra.com/p/208639/alpha-ERP/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208639/alpha-ERP/)

[View all alternatives](https://www.capterra.com/p/188467/buero/alternatives/)

## FAQs about microtech ERP

Overview

### What company size and specific industries is microtech ERP built for?

microtech ERP is designed for small to mid-sized businesses that want to reduce time spent on routine work. The vendor description does not name specific industries, so it appears to suit general business operations rather than a particular sector.

Features and Usability

### What are the key features of microtech ERP?

microtech ERP offers accounting, accounts payable and receivable, general ledger, and cash management for financial operations. It also includes inventory management, warehouse management, purchase order management, order processing, and shipping tracking, plus CRM, project management, reporting, and role-based access controls.

Integrations

### Which third-party tools and platforms does microtech ERP integrate with?

microtech ERP integrates with 6 third-party platforms, including e-commerce and marketplace tools such as Shopware, Shopify, Gambio, OXID eShop, Otto, and Amazon DSP. Shopware is also confirmed in reviewer feedback, while the catalog shows additional support for the broader sales and order management stack.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does microtech ERP offer?

microtech ERP provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced review of key steps and features.

Getting Started and Support

### What customer support options does microtech ERP offer?

microtech ERP provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support experience details are not available from reviewer feedback, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to seek product assistance.

## Features

AI summary

Based on 2,559 Warehouse Management reviews

Capterra data shows that buyers of Enterprise Resource Planning software rank the following features as their top priorities:

-   **Order Management** (**46%** of reviewers rated this feature as critical)
-   **Accounting** (**54%**)
-   **Billing & Invoicing** (**54%**)

microtech ERP supports all three of the features reviewers rate most highly: **Order Management**, **Accounting**, and **Billing & Invoicing**. Combined, these capabilities help businesses manage orders accurately, keep financial records up to date, and handle customer billing efficiently, allowing teams to maintain better control over day-to-day operations and cash flow.

Order Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Accounting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Inventory Management

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Billing & Invoicing

4.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customizable Reports

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Inventory Tracking

2.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

microtech ERP 126 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment
- Bills of Material: Material list of manufacturing parts and associated costs
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Categorization/Grouping: Organize and group data or items based on various criteria
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Claims Management: Process of submitting and following up on claims with insurance companies
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Electronic Payments: Electronically collect payments for goods or services
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement
- Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Retail: For Retail Stores
- Forecasting: Form predictions based on past and present data/trends
- General Ledger: Centralized accounting record which tracks all financial transactions
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Ground Shipping: Shipping products/goods by land
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
- Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Label Printing: Process of printing custom labels through various methods.
- Mail Order: Facilitate the process of ordering and the mail delivery of products
- Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery.
- Merchandise Management: Provides intelligence to make the right inventory purchasing decisions.
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Package Tracking: Track the parcel or consignment delivery status
- Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Product Catalog: Present a catalog of inventory that customers can view
- Project Accounting: Manage and track financials on a project-to-project basis
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Receipt Management: Upload, track, and submit receipts in a central database
- Receiving: Manage all receiving processes within a warehouse
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Serial Number Tracking: Track and assign specific serial numbers to products
- Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier.
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Shipping Services Integration: Integrates with shipping services
- Shopping Cart: Checkout of online store
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Stock Management: Manage the buying, selling, and holding of stocks
- Supplier Management: Manage all supplier data and operations
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Task Management: Create, manage and track all task activities and progression
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Warehouse Management: Manage and track operations and inventory within warehouses

---

Get Advice

We can help you find the software with the features you need.

Features

3.7 (7)

3.7

Based on 7 reviews

## Pricing

Value for money

3.0 (6)

Free Trial

Basic

€100.00

Flat Rate,Per Month

Value for money

3.0 (6)

3.0

Based on 6 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Shopware](https://www.capterra.com/p/145605/Shopware/)[

Amazon DSP](https://www.capterra.com/p/210701/Amazon-DSP/)[

Otto](https://www.capterra.com/p/214403/Otto/)[

OXID eShop](https://www.capterra.com/p/99348/OXID-eShop/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (7)

3.6

Based on 7 reviews

## User reviews

Overall rating

3.6

Based on 7 reviews

Filter by rating

5(3)

4(0)

3(2)

2(2)

1(0)

Mentioned topic

Sorted by most recent

RS

Rudi S.

CEO

Wholesale

### "Einmal Microtech, immer Microtech, Zusammen ein wunderbares Team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2025

Microtech begleitet uns von der ersten Stunde vor über 25 Jahren bis heute mit einer - so selbstverständlichen - Zuverlässigkeit und Professionalität. Vom kleinen Startup bis hin zur heutigen Marke. Preis-Leistung an unsere Größe und Anforderungen waren immer blitzsauber angepasst. Persönlicher Support begleitet uns vom Anfang bis heute und machte uns das "Leben" leichter. Wir bedanken uns bei Microtech und freuen uns auf eine weitere erfogreiche Zukunft!

Pros

Steht über Allem: Das Preis-Leistungs Verhältnis! ERP wie man sich es sich nur wünschen kann. Module wie Warenwirtschaft, Finanzbuchhaltung, Versand usw. sind klar und leicht verständlich aufgebaut. Bei Fragen oder Problemen gibt es kontextgeführte Hilfestellungen. Reicht das nicht hilft der Support per Telefon oder Ticket wirklich sehr schnell. Besonders positiv ist auch der "Aktualitätsservice". Neuerungen wie KI- Unterstützung oder Verbesserungen im Arbeitsablauf, wie zum Beispiel die Automatisierung von Vorgängen, Aufgaben, Import/Eportfunktionen usw. werden sehr zeitnah eingespielt. Ein kleines Highlight für uns ist zum Beispiel die Telefonanbindung, die bei Anruf automatisch den Datensatz des Kunden öffnet. Die Kunden freuen sich wenn Sie sofort "erkannt" und persönlich angesprochen werden. Echt super nett!

Cons

Nein, kein Scherz, kein Bauchpinseln: Mir fällt dazu nicht wirklich was ein. Würde ehrlich reinschreiben was nicht passt Ist halt wie es Ist!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Thomas H.

PL

Public Relations and Communications

### "microtech GEN. 24"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 14, 2025

Meine Erfahrung mit microtech ERP ist durchweg positiv. Das System läuft stabil und zuverlässig, lässt sich intuitiv bedienen und an unsere individuellen Abläufe anpassen. Besonders schätze ich die effiziente Abwicklung von Aufträgen, die klare Struktur der Daten sowie die schnellen Reaktionszeiten des Supports. Durch regelmäßige Updates mit sinnvollen Verbesserungen bleibt die Software stets aktuell und unterstützt uns optimal im Tagesgeschäft.

Pros

Am besten gefällt mir an microtech ERP die Kombination aus einfacher Bedienung, flexiblen Anpassungsmöglichkeiten und der nahtlosen Integration unserer Geschäftsprozesse – unterstützt durch einen schnellen, kompetenten Suppor

Cons

Am wenigsten gefällt mir, dass manche individuellen Anpassungen etwas Zeit in Anspruch nehmen, bis sie vollständig umgesetzt sind – allerdings wird dies durch den engagierten Support und die stetige Weiterentwicklung schnell wieder ausgeglichen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RW

Ronny W.

Geschäftsführer

Retail

### "Sehr anpassungsfähiges und umfassendes Warenwirtschaftssystem"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2023

Wir haben das Warenwirtschaftssystem von der Unternehmensgründung an genutzt. Büro+ konnte sehr gut an die wachsenden Prozesse angepasst werden. Es sind optional alle erdenklichen Schnittstellen und Erweiterungen erhältlich.

Pros

Büro+ lässt sich sehr gut an alle erdenklichen Geschäftsabläufe anpassen. Sehr gute Import- und Exportschnittstellen. Alle Dokumente wie Rechnungen, Lieferscheine usw. lassen sich frei gestalten. Der größte Vorteil ist, dass Büro+ alle wesentlichen Softwarebereiche für ein Unternehmen abdeckt. Von Kundendaten und Warenwirtschaft bis zur Bilanz, Personalwesen und Forderungsmanagement, alles ohne Schnittstellen.

Cons

Die Benutzeroberfläche ist etwas unübersichtlich. Die Ausführung von häufig erforderlichen Arbeitsschritten ist etwas unhandlich. Zum Beispiel das Ändern von Kundendaten oder Rechnungen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OK

Oliver K.

Manager

Music

### "Overpriced office software that promises a lot with a complacent attitude"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 28, 2023

At first I was very impressed what this software (we had the highest package with all features) was supposed to be able to. But after trying for 3+ years and paying thousands of EUR just for a not really working system we pulled the plug and changed to a much cheaper solution (JTL-Wawi) that did what we needed with a system we could implement and configure by ourselves easily. The most disturbing was the unhelpful and hostile support of microtech. They did not solve one of our tickets. But I guess they did not understand their software either. When it come to bugs, it positions itself close to Windows 98. I could probably eaysily write 50 pages to list them. After 2 years being away from microtech büro+ we do not regret, we rather ask ourselves how we got in the "microtech situation" in the first place.

Pros

1\. It promised so many features.2. It is a very open system, where really a lot of things can be customized.

Cons

1\. Many of the features it promised did not work properly, if at all.2. This software is full of bugs and support does not care. 3. Desperatly outdated UX.4. Slow, even on a nice server.5. There is no documentation/manual at all. Not even the agency that implemented this software for us and was a high-ranked partner with them was doing guesswork most of the time. It was impossible for those spezialized professionals to set up the software correctly! And we paid a lot. 6. It is just crazily expensive compared for what you get.7. Very slow development and improvement of the software. I would guess they are about 5 years behind.8. Not enough features for ecommerce.

Switched from

[Amicron Faktura](https://www.capterra.com/p/217703/Amicron-Faktura/)

We needed more features.

Alternatives considered

[JTL](https://www.capterra.com/p/190466/JTL-Wawi/)

Reasons for choosing microtech ERP

Because the software agency we worked with didn't want to sell a product we could handle by ourselves, but wanted to milk the cow continuously.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sven K.

Informatiker

Computer Networking

### "Microtech hat sich wohl übernommen...."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

March 28, 2023

Seit microtech versucht Cloudlösungen für Schnittstellen zu verkaufen klappt nur noch wenig. Selbst nach einem Jahr funktionieren immer wieder einfachste Sachen nicht oder nur mit gefährlichen Workarounds. Das Hauptproblem bei microtech büro+ wenn sie dieses Produkt kaufen, kaufen sie Lizenzen für ein Programm mit einem Sammelsurium an nicht überblickbaren Funktionen. Dann kaufen sie einen Wartungsvertrag damit sie auch immer schön Updates bekommen, die in der Regel die Fehler beseitigen die sie vorher gekauft haben. Damit haben den 1. Player microtech. Der 2. Player den sie kaufen müssen ist ein sogenannter microtech Partner der bezahlt in der Regel auch noch Geld am microtech, dass er sich so nennen darf. Der soll Kompetent sein, so dass er Ihnen das Programm so einrichten kann wie sie es eigentlich bestellt haben und glauben sie mir die lassen es beim Stundensatz richtig krachen. Jetzt haben sie einen Webshop da kommt evtl. der 3. Player ins Spiel der Schnittstellenanbieter. Wenn jetzt anfängt irgendetwas nicht zu funktionieren ist keiner mehr da der sagt, das liegt an mir das es nicht funktioniert. Also freuen sie sich auf ein herrliches PingPong spiel zwischen den Akteuren. Selbst wenn ein Admin den Schuldigen ausfindig macht, seien sie Gewiss, er wird es abstreiten und auf einen anderen Schieben. Mein Tipp kaufen sie eine ERP Lösung aus einer Hand, d.h. der Hersteller schickt seine Leute nicht nur zum Verkauf sondern auch für Installation, Konfiguration bis zum GoLive

Pros

Die Funktion des Wandelns verschiedener Vorgänge und die dabei stattfindende Auswertung und Übernahme der Daten. Es gibt viele Druckanpassungsmöglichkeiten.

Cons

Der Basispreis ist ca. 80% zu hoch! Für die Parametrisierung gehen die Kosten durch externen Support wegen fehlender Basiskonfiguration durch die Decke. Selbst ein ausgewiesener Partner war mit der Parametrisierung selbst im 1. Schritt, Arbeitsfähig zu werden völlig überfordert. An Automatisierungsaufgaben, die heute eigentlich zum Standard bei einer ERP-Lösungen gehören sollten, war überhaupt nicht zu denken. Es ging dabei nicht um Raketenwissenschaft. Microtech selbst duckt sich meist vollständig weg und streitet jegliche Verantwortung bei Umsetzungsproblemen ab, stellt aber auch keine wirkliche Hilfe in Aussicht. Anstatt, wenn es brennt den Löschtrupp rauszuschicken, hatte man ehr noch mit einer völlig überforderten Kundenbetreuerin auch noch Öl ins Feuer gegossen. Da standen dann so Aussagen im Raum microtech macht keine Fehler LOL.

Reasons for choosing microtech ERP

Wir hatten einen Vertriebskontakt zu microtech, der uns das Blaue vom Himmel erzählt hat. Allerdings waren die Aussagen und alles was wir abgefragt hatten durch Ihn mit plausiblen Antworten gedeckt. Die Wahrheit kam dann in der Praxis. Ein völlig unfähiger Partner der uns empfohlen wurde der nach 3 Monaten Zeit nicht einen Teil der Parametrisierung des Programms auch nur annähernd erledigt hatte. 2x wurden die Starttermine nach hinten verschoben. Dann aber wohl nachdem er 6000.- €uro abgezockt hatte feststellen musste das was abgefordert wurde kann er nicht. Die Vorgabe war von April bis August büro+ so für eine Firma zu bändigen das dem GoLive nix im Weg steht. Daraus wurde dann, ohne im System erkennbare Fortschritte, September und dann Oktober. Im September schaltete sich dann mal ein Mann von microtech auf, um den Stand der Dinge zu sehen und was in einem halben Jahr denn so passiert ist…. Er konnte es auch nicht so richtig fassen. Es schlägt aber in die Kerbe die ich zu meinem Eindruck schon beschrieben habe.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Anette H.

Steuerfachangestellte

Import and Export

### "Microtec ist leider etwas Oldscool unterwegs"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

February 14, 2023

Einfaches Buchhaltungsprogramm, dass noch Wünsche in Sachen Digitalisierung offen lässt.

Pros

Einfach und übersichtlich gestaltet. Korrekturen sind im Rahmen der GOBD möglich und ebenfalls einfach zu erledigen.

Cons

System ist im Vergleich zu DATEV Unternehmen Online veraltet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

General Manager

Management Consulting

### "Old school ERP software for small SMBs"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

October 2, 2022

Working for an international company with multiple currencies and languages we were forced to switch to a different ERP system. It might be OK for very small, Germany only companies, but it wasn't a good fit for us.

Pros

I wasn't a big fan of microtech büro+ when we used it. What I remember was rather OK is that you could export CSV files relatively easy by creating a custom export. Also, adding custom fields was rather straightforward to do in the DB manager.

Cons

The fact that it is a windows only application. The lack of real support for multiple currencies or languages. Their painfully slow adoption processes of new technologies. Last time I checked, 64 Bit was still not supported! We were forced to use a 32 Bit version of Microsoft Office so we could use a 32 Bit Microsoft Office addin just so we can send e-mails from Büro Plus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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