# NetSupport School Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NetSupport School Software - reviews, pricing plans, popular comparisons to other Onboarding products and more. Source: https://www.capterra.com/p/18847/NetSupport-School --- # NetSupport School Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NetSupport School ## What is NetSupport School? With over 35 years’ development expertise, NetSupport School is the market-leading and most feature-rich classroom instruction and monitoring solution available for multiple platforms across LAN and WAN. With dedicated assessment, monitoring, collaboration and control features, all easily reached through its intuitive interface, NetSupport School allows teachers to leverage the full value of technology-enhanced teaching. ## What is NetSupport School used for? [Classroom Management](https://www.capterra.com/classroom-management-software/)[K-12](https://www.capterra.com/k-12-software/)[Higher Education](https://www.capterra.com/higher-education-software/) Overall rating Based on 36 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NetSupport School?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.netsupport-inc.com&name=NetSupport School) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NetSupport School 4.8 (36) VS. [4.6 (450)](https://www.capterra.com/p/133283/Alma/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (36) Ease Of Use 4.5 (1,038) Value For Money 4.6 (28) Value For Money 4.5 (546) Customer Service 4.7 (35) Customer Service 4.7 (532) ## NetSupport School alternatives Highest Rated [4.8 (164)](https://www.capterra.com/p/135075/Classe365/reviews/) Starting price $100.00 Per User, Per Month [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) [4.7 (1,038)](https://www.capterra.com/p/124446/ClassDojo/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/124446/ClassDojo/) [Canvas](https://www.capterra.com/p/127214/CANVAS/) [4.6 (4,309)](https://www.capterra.com/p/127214/CANVAS/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/127214/CANVAS/) [iGradePlus](https://www.capterra.com/p/121762/iGradePlus/) [4.7 (428)](https://www.capterra.com/p/121762/iGradePlus/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/121762/iGradePlus/) [View all alternatives](https://www.capterra.com/p/18847/NetSupport-School/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Monitoring 4.8 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Allows instructors to have a live view of the students' monitors and activities performed on them Student Management 4.8 (8) 112.50% of 8 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Tests/Assessments 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Collaboration Tools 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Support Audio/Images/Video 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Allow media to be embedded in the question or answer options Remote Access/Control 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling NetSupport School 51 features Software specialized for schools (K-12 & Post-Secondary) Track and document all activities across devices, networks, and other systems Creation, administration, and evaluation of assessments or tests Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Track the attendance of specific individuals or groups Supports learning paths that combine in-person classes with online/virtual courses Block certain websites/applications from School IP that are not approved for students Communicate using direct chat or messages within the system Plan and schedule lessons and maintain students' behavior in the classroom Provides a channel for team members to share media files, communicate, and work together Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Software specialized for corporate use Public or private sharing of digital files such as documents, audio/video, images, and more The software is designed for classrooms The software can be customized to be used in individual labs for different subjects Games or game-like elements to track progress and reward accomplishments Allow the audience to interact or engage with the content Virtual whiteboards allow instructors to share information with students in real-time Ability to chat online in real time Manage and support multiple languages Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Reporting on how each user, task or process has advanced since its initiation Notify presenter that attendee wishes to speak Broadcast live video streams Engage in direct, instant messaging with customers, users, etc. Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Ability to record, store, update, and retrieve information Access work applications remotely, for when working away from the office and/or traveling Allows instructors to have a live view of the students' monitors and activities performed on them Digitally share screen view with others Record active support and chat sessions for auditing and training Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Database of students to track personal information of individuals and families Allow media to be embedded in the question or answer options Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Software designed for companies who offer training programs to clients Track employee/learner's progression through training programs Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Record and playback video calls Allows users to view videos without downloading media files Classes/sessions accessible via web browser of built-in video conferencing Monitor web activity, including visited website URLs, bandwidth consumption, and other related metrics Allows multiple users to simultaneously annotate on a digital whiteboard Get Advice We can help you find the software with the features you need. Features 4.6 (29) 4.6 Based on 29 reviews ## Pricing Value for money 4.6 (28) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (28) 4.6 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (35) 4.7 Based on 35 reviews ## User reviews Overall rating 4.8 Based on 36 reviews Filter by rating 5(27) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DM Doug M. Instructor Education Management ### "NetSupport Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 Overall experience is positive and I do like the ability to monitor the students screens and block sites that they should not be on. Pros How I can monitor what the students are doing when they are completing assignments or exams on the computer Cons There are connectivity issues and at time with our classroom computers are being unable to be monitored on NetSupport. It's completely random to which computers will not show up to be monitored. Our IT department has done everything to troubleshoot it on our end. Seems like the issue may be with NetSupport at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC Tom C. IT Technician Education Management ### "So many features to use in a classroom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2025 So far, excellent! Classroom teachers have taken a shine to the software and are loving the fact they are guaranteed to get the pupils attention by locking the computers Pros The ability to control student computers and limit what they can do as well as mass control and locking student screens Cons The Admin Templates for Group Policy can be hard to understand as some don't work properly Switched from [NetOp](https://www.capterra.com/p/249555/NetOp/) Features and functionality in Net support was better for what we needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Nancy T. Computer Science Teacher Education Management ### "This is a life-savor!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2025 Netsupport School has been a life-saver and allowed me to provide my students with the best educational setting they could have to learn computer skills and coding. Excellent customer service. The best program on the market. Pros This program is indispensable for teaching computer science in a school setting. The ability to show my screen to students, or share their screens with others, as well as being able to lock students' computers or sending them a message, changes the way I teach computer science. Being able to restrict web access allows me to focus students on their assignments instead of wasting time on other websites. Cons I wish it worked a little better over a wireless network. The Show feature lags and sometimes it crashes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP john p. IALR Education Management ### "NetSupport works!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 14, 2024 the new look of the program took more getting used to but is very useful and versatile when you figure out all of its functions Pros we found that connectivity was easy and supports our laptops Cons the controls are not efficiently placed. having a control panel or drop down for controls would be more helpful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Paul C. Adaptive Technology Technician Higher Education ### "Amazing Class Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2024 We were early adopters. The product and support team has been fantastic. They are continually innovating, not resting on their laurels, so the product has become more robust and intuitive. The support team is awesome, so even when there is a problem they solve it quickly. Pros 1\. It was adaptable. We are a Post-Secondary Institution and use it to monitor testing for academic integrity in one of our computer labs. We are able to add different restrictions to different computers easily. 2. The Support. Very responsive and knowledgeable. Due to our unique situation, they were very helpful when getting set up and supporting changes in our network. 3. Price. Very Reasonable Price and Annual Support Contract for a product like this. Cons Wireless Connection. Sometimes drops computers with no reason. Cannot easily reconnect without resetting which is problematic when students are in the middle of a test. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing NetSupport School Price point, Recommendation, and Features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FM Frank M. Engineer Higher Education ### "Quality Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2024 Overall experience has been A+. Thank you Pros Our Professors/testing centers enjoy the ability to view all screens at once, which is perfect. Students can also get assistance faster when needed with screen viewer or sending a message for assistance. Also sharing the tutor screen is a handy feature. We have being using this tool for years and it seems to get better each upgrade. Also we really appreciate the fantastic customer support, when needed Cons At the moment, there is nothing that i can think of Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Oscar Armando M. IT Coordinator Education Management ### "NetSupport School" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 20, 2024 My overall experience with NetSupport School has been largely positive. The software has proven to be a powerful tool for classroom management, offering a wide range of features that enhance both teaching and learning. The ability to monitor student screens, control devices, and facilitate communication has made managing a digital classroom much more efficient. NetSupport School is a valuable tool that significantly enhances classroom management and student engagement, despite a few minor drawbacks. It’s a reliable solution for educators looking to create a more interactive and controlled learning environment. Pros One of the most impressive aspects of NetSupport is its comprehensive approach to classroom management. The software provides a powerful suite of tools that allow educators to monitor student screens, control devices, and interact with students in real-time, either individually or as a group. This level of control and visibility is incredibly valuable, particularly in maintaining focus and ensuring students are on task. Security and control are also standout features. The software allows teachers to restrict access to certain websites or applications, ensuring that students remain focused on their tasks. This level of control is a significant advantage, particularly in today’s digital learning environments. Cons While NetSupport offers many advantages, there are some areas where it falls short. The initial setup process can be quite complex and time-consuming, particularly for users without a strong technical background. This can be a struggle for schools that need to deploy the software quickly and efficiently. Connectivity issues also pose occasional problems, especially in larger classrooms or schools with weaker network infrastructure. These disruptions, such as lag in screen sharing or delays in communication, can interfere with the smooth operation of a digital classroom. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FG Frank G. Director of Technology Primary/Secondary Education ### "Great tool for education" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2024 We have used this program for years and have been satisfied using it in our remaining computer labs. It allows the teacher or monitor to see what the student is doing at any time, even when the teacher is not in the same room as the student. Pros It was very easy to deploy to our computers. The teacher also valued the ability to lock the screens during instruction. Cons While it is easy to deploy, our tech staff have to ensure the computer is on and online, to get the installation or update. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bill B. Architecture and Engineering teacher Education Management ### "Great tool for classroom computer control" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 13, 2024 Very good tool for the way I present my lessons. Handles my CAD software. Pros Ability to present from my teacher workstation without tech issues. Showing student station to other students. Turning off all stations all at once. Captive audience when I am presenting. Good value for what it does. Cons Does poorly with videos. I want to be able to turn ON all stations from the teacher station. Can't see student's dual monitors full scale on my dual monitors Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EV Eric V. Director of Information Technology Primary/Secondary Education ### "Use of NetSupport in large K-12 district" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2024 Has been a great one stop solution for student device monitoring at the KSD. Pros Works on all platforms, ChromeOS, Windows, MacOS and iPad Cons Chromebook disconnects and not being able to see full screen if shared. This might be a limitation of ChromeOS. Switched from [LanSchool](https://www.capterra.com/p/118526/LanSchool/) Poor customer support. Unable to make function in our enviroment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/18847/NetSupport-School/reviews/) Popular comparisons [LanSchool vs NetSupport School](https://www.capterra.com/compare/18847-118526/NetSupport-School-vs-LanSchool)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)