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With over 35 years’ development expertise, NetSupport School is the market-leading and most feature-rich classroom instruction and monitoring solution available for multiple platforms across LAN and WAN. With dedicated assessment, monitoring, collaboration and control features, all easily reached through its intuitive interface, NetSupport School allows teachers to leverage the full value of technology-enhanced teaching.
Provider
NetSupport
Located In
United Kingdom
Foundation
1989
Open API
Unverified
Deployment
On-Premise Windows
Mobile Apps
Android, iOS
Training
Live Online, In Person, Documentation, Webinars, Videos
Support
Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum
Working across all platforms, NetSupport School is ideal for schools, colleges, universities, corporations & training facilities.
Content Source: NetSupport School
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NetSupport School Reviews
Pros
We have being using this tool for years and it seems to get better each upgrade. Also we really appreciate the fantastic customer support, when needed.
Very happy to have this product in our building- customer support is among the best I have had.
The screen sharing feature is great as well. There are a lot of other features in this software that are great, these are just the ones that our teachers use most.
We hope to expand in the future and willdefinitely be looking for more NetSupport to grow with us as we do. Thank you to all of the staff at NetSupport for a great product and the constant updates.
Cons
Connectivity issues also pose occasional problems, especially in larger classrooms or schools with weaker network infrastructure.
The only negative to Netsupport is the cost of the product. Its quite expensive to maintain maintenance each year.
There is very little I dislike, but when Exhibiting the teacher screen to demonstrate to the class (which by the way is very effective), stopping the exhibition is a little difficult to figure out.
NetSupport 11 upgrade changed to a more difficult to use interface. Initially overwhelming with amount of options displayed on the start screen.
"NetSupport School"
Overall: My overall experience with NetSupport School has been largely positive. The software has proven to be a powerful tool for classroom management, offering a wide range of features that enhance both teaching and learning. The ability to monitor student screens, control devices, and facilitate communication has made managing a digital classroom much more efficient. NetSupport School is a valuable tool that significantly enhances classroom management and student engagement, despite a few minor drawbacks. It’s a reliable solution for educators looking to create a more interactive and controlled learning environment.
Pros: One of the most impressive aspects of NetSupport is its comprehensive approach to classroom management. The software provides a powerful suite of tools that allow educators to monitor student screens, control devices, and interact with students in real-time, either individually or as a group. This level of control and visibility is incredibly valuable, particularly in maintaining focus and ensuring students are on task. Security and control are also standout features. The software allows teachers to restrict access to certain websites or applications, ensuring that students remain focused on their tasks. This level of control is a significant advantage, particularly in today’s digital learning environments.
Cons: While NetSupport offers many advantages, there are some areas where it falls short. The initial setup process can be quite complex and time-consuming, particularly for users without a strong technical background. This can be a struggle for schools that need to deploy the software quickly and efficiently. Connectivity issues also pose occasional problems, especially in larger classrooms or schools with weaker network infrastructure. These disruptions, such as lag in screen sharing or delays in communication, can interfere with the smooth operation of a digital classroom.
"A great application for k12 or higher education to remote view, monitor, and assist users"
Overall: NetSupport is a versatile and user-friendly platform that enhances teaching through effective remote control, screen sharing, and real-time demonstrations.
Pros: Easy to deploy, super intuitive so that our faculty can typically use without training.
Cons: The only negative to Netsupport is the cost of the product. Its quite expensive to maintain maintenance each year.
"Amazing Class Management Software"
Overall: We were early adopters. The product and support team has been fantastic. They are continually innovating, not resting on their laurels, so the product has become more robust and intuitive. The support team is awesome, so even when there is a problem they solve it quickly.
Pros: 1. It was adaptable. We are a Post-Secondary Institution and use it to monitor testing for academic integrity in one of our computer labs. We are able to add different restrictions to different computers easily. 2. The Support. Very responsive and knowledgeable. Due to our unique situation, they were very helpful when getting set up and supporting changes in our network. 3. Price. Very Reasonable Price and Annual Support Contract for a product like this.
Cons: Wireless Connection. Sometimes drops computers with no reason. Cannot easily reconnect without resetting which is problematic when students are in the middle of a test.
"NetSuportSchool Gets It!"
Overall: I have been very satisfied with the software. The support has also been very responsive and helpful. In the few technical issues I've had, I haven't had to request elevating my support requests to get answers. The person I first contact usually solves my issue. I'm not sure what more you can expect than great software with great support.
Pros: NSS seems as if it was designed by a teacher for teachers. The feature set is extensive and useful. Teachers have complete control of the student screens and can get the students attention by sending messages, sending her screen, or simply blanking all the screens. Although I don't use all the features, the ones I do use are very impressive.
Cons: There is very little I dislike, but when Exhibiting the teacher screen to demonstrate to the class (which by the way is very effective), stopping the exhibition is a little difficult to figure out. You have to click the hidden cons arrow on the lower right part of the Windows taskbar and right click the NSS button to end the show. Once you figure it out, it's not bad. It just seems that it could be better located.
"Use of NetSupport in large K-12 district"
Overall: Has been a great one stop solution for student device monitoring at the KSD.
Pros: Works on all platforms, ChromeOS, Windows, MacOS and iPad
Cons: Chromebook disconnects and not being able to see full screen if shared. This might be a limitation of ChromeOS.
