NetSupport

NetSupport School

5 / 5 11 reviews

Who Uses This Software?

Working across all platforms, NetSupport School is ideal for Schools & Districts K-12, as well as Universities, Corporations & Training Facilities.


Average Ratings

11 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • NetSupport
  • www.netsupport-inc.com
  • Founded 1989
  • United Kingdom

About NetSupport School

NetSupport School maximizes the use of classroom technology by allowing instructors to observe and interact with students computers while continuously evaluating students progress. A unique feature set including quiz and multi-media testing tools, application and internet controls, and audio monitoring. NetSupport School combines support for Windows, Mac, Linux, Android, iOS and Chrome environments to offer a true 'any platform BYOD' classroom.


NetSupport School Features

  • Attendance Management
  • Blank Student Monitors
  • Class Summary
  • Collaboration
  • Gradebook
  • Individualized Assessments
  • Lesson Plan Management
  • Screen Activity Recording
  • Test Building
  • View Student Monitors

NetSupport School Reviews Recently Reviewed!

I have used this in the classroom and found it to keep students on track with their studies

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ability to keep students focused in the classroom greatly assists with the needs of the students and helps me in the classroom.

Cons: Install without a domain is a little tricky. Had some issues trying to install the software while not on a domain. Took a little bit of configuring but finally found the right way to do it.

Chat was available, they were able to correct a license issue within a matter of a few minutes.

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to monitor and display the tutor console to all students, you can also lock out internet.

Cons: I really can not think of anything I do not like about this software, it does occasionally hick-up but no big deal

Easy to deploy, easy to configure, easy to use

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The management tie-in with GMC works great, the web filters are a must for a classroom environment, and the educator tools are very easy to use.

Overall: Between GoGuardian and NetSupport, the features offered were more in line with our objectives.

Geez, this product couldn't be any easier to use!

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The interface is really easy to figure out ( I hate reading instructions!) and I was up and running in a matter of minutes

Cons: Hmm...do I need to fill this part? I suppose if I must then it would be the price....but despite that, it is reasonable

NetSupport School

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Netsupport School is great product

NetSupport gave me the control back!!!!

May 19, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really like being able to control the computers. I am able to teach without worrying about them being on the Internet or doing other things. The tools NetSupport gives you allows you to manage your classroom and teach with success. I just downloaded NetSupport V11.41.0 and although it does look a bit different I know I can count on the customer service to help me with any problems or questions that I may have. The customer service is awesome.

Powerful Software at an Exceptional Price

May 13, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: NetSupport provides a great solution for using technology within the classroom. Classroom management is essential and NetSupport allows our teachers to have full control of their computers. Listed below are the pros and cons of using and supporting NetSupport.

Pros:
Monitor student activity and control website access
Connect and control computers
Turn on/off computers
Enable/disable keyboard, mouse, screen
Message individual students
Excellent customer service and support

Cons:
NetSupport 11 upgrade changed to a more difficult to use interface.
Initially overwhelming with amount of options displayed on the start screen.

Suggestions:
Would like to have district training workshops offered by NetSupport for teachers.

Flexible and affordable.

May 12, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been very satisfied with the features and function of NetSupport School for our classroom management solution. The company continues to develop new features for the package which allows us to adapt to ever-changing needs and challenges in regards to classroom management.

Awesome software!!!

May 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using this product for many years and have trained numerous faculty and staff on this software. I like the fact that it is very user friendly and has become more user friendly throughout the years. It does a great job in enabling what I want it to do (restrict websites, mass logon and logoff, aids in software upgrades). If I get stuck, Customer Service is very prompt and can easily explain what needs to be done to help you troubleshoot the issues. My only con is I wish it was easier to update to a newer version when it's released. It would be great if you launched the product, do a "check for updates" and it will automatically find the update and install within the software. Otherwise, it came be too time consuming re-downloading the update from the website, entering your information every time, then launching it to the entire room. At my setup, we have 7 rooms with Net Support School installed. It would be great if a few steps were taken out in the updating process. Aside from that, it has proven to be very useful in our environment.

Great product for Teachers and the Technicians who support them

May 12, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The teachers love this program for several reasons - they can see what their students are doing, they can block the internet from one to all of the computers in their class to keep the students on task and they can blank out the screens when the teacher is giving instructions. The screen sharing feature is great as well. There are a lot of other features in this software that are great, these are just the ones that our teachers use most.

This program is easy to deploy and install, and I love the 'Tech Console' where I can work remotely on the machines. Our teachers have laptops, and our wireless is a different subnet of our wired network, so that does take a bit more configuration (manually adding the subnets to scan for computers) to get the laptop to recognize the wired pcs. It would be nice if it would just use DNS lookup rather than by IP range/broadcasting. I have tried using their Connectivity Server, but could never get it working properly. While I haven't needed to use customer service very much, the few times that I did contact them, they were quick to help and resolve my issues.

My experience had been great, 69 stations on my campus.

May 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As mentioned above, we have loved this product and saved many soles of our shoes. It took us some time to get everything worked out, but we finally had a conference, found out what we were doing wrong, and since then it has been a lifesaver. We do around 24,000 exams a year and this has allowed us so much more freedom of our time that words can't expess it.

We had tried several other brands, with very little good fortune, and decided to give this at least a try. Much to our surprise, we now use it every day, all day and have our complete staff, even part-time involved.

I must mention the service we get. One call, should they not be available, they return the call very promptly, showing concern and a willingness to do whatever it takes to get you the answers you need. This comes from both ends, your rep and the I.T. department.

In closing I must stay that I would recommend this to anyone that has the need for proctoring exams, and after looking it over many times, I see how it could also help in classrooms, as well.

We hope to expand in the future and willdefinitely be looking for more NetSupport to grow with us as we do.

Thank you to all of the staff at NetSupport for a great product and the constant updates.

Ron Hill