# NetSupport School Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NetSupport School the right Onboarding solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/18847/NetSupport-School/reviews --- NetSupport School 4.8 (36) [View alternatives](https://www.capterra.com/p/18847/NetSupport-School/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NetSupport School Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews PC Paul C Adaptive Technology TechnicianHigher Education, 201 - 500 employeesUsed the software for: More than 2 years. “Very Reasonable Price and Annual Support Contract for a product like this.“ October 16, 2024 Oscar Armando M IT CoordinatorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “The initial setup process can be quite complex and time-consuming, particularly for users without a strong technical background.“ August 20, 2024 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael C. Technology Coordinator Used the software for: 2+ years ### "Using NetSupport School since 2007. Has been an invaluable tool in our labs and now our 1:1 program." June 6, 2018 5.0 Pros \-Always changing and adapting to newest technologies on the market. -Keeps our students on track. -Gives our teachers eyes all around the room. Cons There is a small learning curve on non-windows devices. Andriod and iOS devices have fewer features. Review Source EH Eric H. Director Higher Education Used the software for: 2+ years ### "A great application for k12 or higher education to remote view, monitor, and assist users" June 7, 2024 5.0 NetSupport is a versatile and user-friendly platform that enhances teaching through effective remote control, screen sharing, and real-time demonstrations. Pros Easy to deploy, super intuitive so that our faculty can typically use without training. Cons The only negative to Netsupport is the cost of the product. Its quite expensive to maintain maintenance each year. Alternatives considered [Veyon](https://www.capterra.com/p/223237/Veyon/)[Impero](https://www.capterra.com/p/180570/Netop-Vision/) Reason for choosing NetSupport School Easy of use for end users to learn, easy to deploy, works across VLANs, feature suite was a great fit for our usecase. Review Source LM Leanne M. Head of IT Department Education Management Used the software for: 2+ years ### "Net support experience " July 3, 2024 4.0 Great experience, lots of very useful features to control, monitor and teach teach students with. Pros Excellent control over student computers as you are able to blank screens, lock screens and show the teacher screen with ease. When showing the teacher screen you can select an application and therefore when you come off the application to the students pc screen goes blank which is great for reducing data protection risks. Other features which are useful are being able to mute the sound on student pc's and block websites. Cons The connection to student computers is to always great and in class I often find some computers are disconnected. Review Source FG Frank G. Director of Technology Primary/Secondary Education Used the software for: 2+ years ### "Great tool for education" August 14, 2024 5.0 We have used this program for years and have been satisfied using it in our remaining computer labs. It allows the teacher or monitor to see what the student is doing at any time, even when the teacher is not in the same room as the student. Pros It was very easy to deploy to our computers. The teacher also valued the ability to lock the screens during instruction. Cons While it is easy to deploy, our tech staff have to ensure the computer is on and online, to get the installation or update. Review Source SC Saundrea C. Client Service Worker Individual & Family Services Used the software for: 2+ years ### "Monitoring" June 1, 2024 4.0 It is very useful in monitoring the individual's use Pros It helps to monitor the individuals use on the computer Cons nothing, it serves the purpose that we need it for Review Source HJ Hanbin J. Assistant Professor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "NetSupport School is a great software to use in conference rooms." May 6, 2024 5.0 Many participants bring their own laptops to the meeting. In this case, we must install NetSupport School student module in a very short period of time. It is very simple to install within a minute, and it is convenient just because all the meeting organizer and the participants have to do is enter the same room. Pros NetSupport School is very convenient for conference organizer to share his/her screen with other attendees when he/she presents, and when a student shares his/her screen with other participants. I have never seen software that is so easy, simple, and performs these functions with the exception of NetSupport School. Cons There was nothing particularly bad about NetSupport School. Review Source TB Tamara B. Resource Information Specialist Facilitator Civic & Social Organization Used the software for: 2+ years ### "NetSupport for resource centres" June 6, 2024 4.0 The product is good and similar to what I wrote above . Pros It enables us to manage how a client uses the computer. It helps us ensure and maintain appropriate use of the computers and to enforce that clients' are using it for job searching and not for personal use. It is also easy to close a users screen or lock someone out. Cons There is nothing I don't like about this product Review Source VR Verified Reviewer Teacher E-Learning Used the software for: 2+ years ### "NetSupport School To manage your student" July 28, 2021 5.0 Pros With NetSupport School you can find every tool you need Cons Sometimes students can exit the program Review Source RM Romelia M. Directora de la Unidad de Estudios Básicos de la Universidad de Orientr Used the software for: 1-2 years ### "It is an excellent software for me and for my students" May 29, 2018 5.0 It is an excellent class assistant Pros It keeps the whole class connected. It works in different operating systems. I can manage my classes and keep students interested Cons I do not have negative comments about this software. It is easy to use even for children. It is an excellent class assistant Review Source CM Chris M. IT Specialist Used the software for: Less than 6 months ### "Easy to deploy, easy to configure, easy to use" October 9, 2017 5.0 Between GoGuardian and NetSupport, the features offered were more in line with our objectives. Pros The management tie-in with GMC works great, the web filters are a must for a classroom environment, and the educator tools are very easy to use. Review Source CAC Carlos Augusto C. Chef du département informatique Education Management Used the software for: Less than 6 months ### "Facilité d'utilisation " May 14, 2024 5.0 Pros La facilité d'installation et de configuration avec notre structure scolaire Cons Nous avons utilisé le logiciel fréquemment et n'avons rencontré aucun problème. C'est un logiciel très facile à comprendre. Review Source DG Debbie G. CTE Teacher Used the software for: ### "NetSupport gave me the control back!!!!" May 19, 2015 5.0 I really like being able to control the computers. I am able to teach without worrying about them being on the Internet or doing other things. The tools NetSupport gives you allows you to manage your classroom and teach with success. I just downloaded NetSupport V11.41.0 and although it does look a bit different I know I can count on the customer service to help me with any problems or questions that I may have. The customer service is awesome. Review Source NT Nancy T. Computer Science Teacher Education Management Used the software for: 2+ years ### "This is a life-savor!" March 12, 2025 5.0 Netsupport School has been a life-saver and allowed me to provide my students with the best educational setting they could have to learn computer skills and coding. Excellent customer service. The best program on the market. Pros This program is indispensable for teaching computer science in a school setting. The ability to show my screen to students, or share their screens with others, as well as being able to lock students' computers or sending them a message, changes the way I teach computer science. Being able to restrict web access allows me to focus students on their assignments instead of wasting time on other websites. Cons I wish it worked a little better over a wireless network. The Show feature lags and sometimes it crashes. Review Source PC Paul C. Adaptive Technology Technician Higher Education Used the software for: 2+ years ### "Amazing Class Management Software" October 16, 2024 5.0 We were early adopters. The product and support team has been fantastic. They are continually innovating, not resting on their laurels, so the product has become more robust and intuitive. The support team is awesome, so even when there is a problem they solve it quickly. Pros 1\. It was adaptable. We are a Post-Secondary Institution and use it to monitor testing for academic integrity in one of our computer labs. We are able to add different restrictions to different computers easily. 2. The Support. Very responsive and knowledgeable. Due to our unique situation, they were very helpful when getting set up and supporting changes in our network. 3. Price. Very Reasonable Price and Annual Support Contract for a product like this. Cons Wireless Connection. Sometimes drops computers with no reason. Cannot easily reconnect without resetting which is problematic when students are in the middle of a test. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing NetSupport School Price point, Recommendation, and Features. Review Source DM Doug M. Instructor Education Management Used the software for: 2+ years ### "NetSupport Review" March 19, 2025 5.0 Overall experience is positive and I do like the ability to monitor the students screens and block sites that they should not be on. Pros How I can monitor what the students are doing when they are completing assignments or exams on the computer Cons There are connectivity issues and at time with our classroom computers are being unable to be monitored on NetSupport. It's completely random to which computers will not show up to be monitored. Our IT department has done everything to troubleshoot it on our end. Seems like the issue may be with NetSupport at times. Review Source TC Tom C. IT Technician Education Management Used the software for: Less than 6 months ### "So many features to use in a classroom" March 18, 2025 5.0 So far, excellent! Classroom teachers have taken a shine to the software and are loving the fact they are guaranteed to get the pupils attention by locking the computers Pros The ability to control student computers and limit what they can do as well as mass control and locking student screens Cons The Admin Templates for Group Policy can be hard to understand as some don't work properly Switched from [NetOp](https://www.capterra.com/p/249555/NetOp/) Features and functionality in Net support was better for what we needed Review Source Oscar Armando M. IT Coordinator Education Management Used the software for: 2+ years ### "NetSupport School" August 20, 2024 5.0 My overall experience with NetSupport School has been largely positive. The software has proven to be a powerful tool for classroom management, offering a wide range of features that enhance both teaching and learning. The ability to monitor student screens, control devices, and facilitate communication has made managing a digital classroom much more efficient. NetSupport School is a valuable tool that significantly enhances classroom management and student engagement, despite a few minor drawbacks. It’s a reliable solution for educators looking to create a more interactive and controlled learning environment. Pros One of the most impressive aspects of NetSupport is its comprehensive approach to classroom management. The software provides a powerful suite of tools that allow educators to monitor student screens, control devices, and interact with students in real-time, either individually or as a group. This level of control and visibility is incredibly valuable, particularly in maintaining focus and ensuring students are on task. Security and control are also standout features. The software allows teachers to restrict access to certain websites or applications, ensuring that students remain focused on their tasks. This level of control is a significant advantage, particularly in today’s digital learning environments. Cons While NetSupport offers many advantages, there are some areas where it falls short. The initial setup process can be quite complex and time-consuming, particularly for users without a strong technical background. This can be a struggle for schools that need to deploy the software quickly and efficiently. Connectivity issues also pose occasional problems, especially in larger classrooms or schools with weaker network infrastructure. These disruptions, such as lag in screen sharing or delays in communication, can interfere with the smooth operation of a digital classroom. Review Source jP john P. IALR Education Management Used the software for: 2+ years ### "NetSupport works!" November 14, 2024 4.0 the new look of the program took more getting used to but is very useful and versatile when you figure out all of its functions Pros we found that connectivity was easy and supports our laptops Cons the controls are not efficiently placed. having a control panel or drop down for controls would be more helpful Review Source FM Frank M. Engineer Higher Education Used the software for: 2+ years ### "Quality Product" September 24, 2024 5.0 Overall experience has been A+. Thank you Pros Our Professors/testing centers enjoy the ability to view all screens at once, which is perfect. Students can also get assistance faster when needed with screen viewer or sending a message for assistance. Also sharing the tutor screen is a handy feature. We have being using this tool for years and it seems to get better each upgrade. Also we really appreciate the fantastic customer support, when needed Cons At the moment, there is nothing that i can think of Review Source BB Bill B. Architecture and Engineering teacher Education Management Used the software for: 2+ years ### "Great tool for classroom computer control" August 13, 2024 5.0 Very good tool for the way I present my lessons. Handles my CAD software. Pros Ability to present from my teacher workstation without tech issues. Showing student station to other students. Turning off all stations all at once. Captive audience when I am presenting. Good value for what it does. Cons Does poorly with videos. I want to be able to turn ON all stations from the teacher station. Can't see student's dual monitors full scale on my dual monitors Review Source EV Eric V. Director of Information Technology Primary/Secondary Education Used the software for: 1-2 years ### "Use of NetSupport in large K-12 district" August 13, 2024 5.0 Has been a great one stop solution for student device monitoring at the KSD. Pros Works on all platforms, ChromeOS, Windows, MacOS and iPad Cons Chromebook disconnects and not being able to see full screen if shared. This might be a limitation of ChromeOS. Switched from [LanSchool](https://www.capterra.com/p/118526/LanSchool/) Poor customer support. Unable to make function in our enviroment. Review Source RR Ross R. Teacher/IT Admin Education Management Used the software for: 2+ years ### "NetSuportSchool Gets It!" September 1, 2021 5.0 I have been very satisfied with the software. The support has also been very responsive and helpful. In the few technical issues I've had, I haven't had to request elevating my support requests to get answers. The person I first contact usually solves my issue. I'm not sure what more you can expect than great software with great support. Pros NSS seems as if it was designed by a teacher for teachers. The feature set is extensive and useful. Teachers have complete control of the student screens and can get the students attention by sending messages, sending her screen, or simply blanking all the screens. Although I don't use all the features, the ones I do use are very impressive. Cons There is very little I dislike, but when Exhibiting the teacher screen to demonstrate to the class (which by the way is very effective), stopping the exhibition is a little difficult to figure out. You have to click the hidden cons arrow on the lower right part of the Windows taskbar and right click the NSS button to end the show. Once you figure it out, it's not bad. It just seems that it could be better located. Alternatives considered [SecurlyMDM](https://www.capterra.com/p/207806/SecurlyMDM/) Reason for choosing NetSupport School I had to answer "yes" and "no" for the following reason. We used NSS for years but went to Securly to deal with our new Chromebooks and web monitoring. We couldn't afford both so discontinued NSS. After one year, we went back to NSS for our desktop lab environment because it just works so well there. My understanding is that they now have (maybe they did before) Chromebook support which we will be looking into. Review Source LW Lyle W. Adaptive Technology Specialist Higher Education Used the software for: 2+ years ### "A great product for disability support offices that manage testing for students. " September 22, 2023 5.0 We have been using it in disability support service testing for years and it works very well. Pros We use Netsupport School products. Their Tutor and Tech Console do wonders for our testing staff. I cannot recommend that platform enough. It makes the entire monitoring process seamless and easy to manage from the console(s). Cons There is not much that is poor about this product. If I had to be picky, I would like for there to be a way to block in-application internet access. For example, when using MS Word, if students look up words, it provides access to internet-based content (or at least it did). Review Source WC Will C. MIS Department Education Management Used the software for: 2+ years ### "NetSupport School Review" July 16, 2019 5.0 Pros The thing I like most about NetSupport School is that it fills a cost effective need for us to manage what students in computer labs have access to. Cons The thing I like least about NetSupport School is that we do have occasional issues with computers not showing up in the list on the teacher console. Sometimes we have to restart the computer to get it to show up again. Review Source MK Mike K. MIS Lead Technician Hospital & Health Care Used the software for: 2+ years ### "I have used this in the classroom and found it to keep students on track with their studies" October 20, 2017 5.0 Pros Ability to keep students focused in the classroom greatly assists with the needs of the students and helps me in the classroom. Cons Install without a domain is a little tricky. Had some issues trying to install the software while not on a domain. Took a little bit of configuring but finally found the right way to do it. Review Source Similar Products Featured