# Page 2 | NetSupport School Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is NetSupport School the right Onboarding solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/18847/NetSupport-School/reviews --- NetSupport School 4.8 (36) [View alternatives](https://www.capterra.com/p/18847/NetSupport-School/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of NetSupport School ## Showing most helpful reviews Showing 26-36 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IK Irma K. Director Used the software for: 2+ years ### "Very happy to have this product in our building- customer support is among the best I have had." June 20, 2018 5.0 Pros Having this product installed here gives me peace of mind. We are quickly able to shut down unauthorized site viewing. Cons I don't care for the fact that I have to answer this question to complete this review- this product meets all my needs Review Source RH Ron H. Testing Coordinator Used the software for: ### "My experience had been great, 69 stations on my campus." May 12, 2015 5.0 As mentioned above, we have loved this product and saved many soles of our shoes. It took us some time to get everything worked out, but we finally had a conference, found out what we were doing wrong, and since then it has been a lifesaver. We do around 24,000 exams a year and this has allowed us so much more freedom of our time that words can't expess it. We had tried several other brands, with very little good fortune, and decided to give this at least a try. Much to our surprise, we now use it every day, all day and have our complete staff, even part-time involved. I must mention the service we get. One call, should they not be available, they return the call very promptly, showing concern and a willingness to do whatever it takes to get you the answers you need. This comes from both ends, your rep and the I.T. department. In closing I must stay that I would recommend this to anyone that has the need for proctoring exams, and after looking it over many times, I see how it could also help in classrooms, as well. We hope to expand in the future and willdefinitely be looking for more NetSupport to grow with us as we do. Thank you to all of the staff at NetSupport for a great product and the constant updates. Ron Hill Review Source ZS Zuleida S. University professor Education Management Used the software for: 2+ years ### "Communication with students in classes." February 15, 2019 4.0 Stimulating because with this application I can do my classes in a dynamic and more creative way, making the students participate with enthusiasm. Pros This software facilitates the development of the classes because I can review what students do, answer their questions and evaluate them from the main computer. Cons What causes me the inconveniences of this software is that when we activate the chat, sometimes unexpectedly it diverts the students from the room. Review Source DD Doug D. Senior Computer Technician Used the software for: ### "Great product for Teachers and the Technicians who support them" May 12, 2015 4.0 The teachers love this program for several reasons - they can see what their students are doing, they can block the internet from one to all of the computers in their class to keep the students on task and they can blank out the screens when the teacher is giving instructions. The screen sharing feature is great as well. There are a lot of other features in this software that are great, these are just the ones that our teachers use most. This program is easy to deploy and install, and I love the 'Tech Console' where I can work remotely on the machines. Our teachers have laptops, and our wireless is a different subnet of our wired network, so that does take a bit more configuration (manually adding the subnets to scan for computers) to get the laptop to recognize the wired pcs. It would be nice if it would just use DNS lookup rather than by IP range/broadcasting. I have tried using their Connectivity Server, but could never get it working properly. While I haven't needed to use customer service very much, the few times that I did contact them, they were quick to help and resolve my issues. Review Source LR Lisa R. IT Associate Used the software for: ### "Awesome software!!!" May 12, 2015 5.0 I have been using this product for many years and have trained numerous faculty and staff on this software. I like the fact that it is very user friendly and has become more user friendly throughout the years. It does a great job in enabling what I want it to do (restrict websites, mass logon and logoff, aids in software upgrades). If I get stuck, Customer Service is very prompt and can easily explain what needs to be done to help you troubleshoot the issues. My only con is I wish it was easier to update to a newer version when it's released. It would be great if you launched the product, do a "check for updates" and it will automatically find the update and install within the software. Otherwise, it came be too time consuming re-downloading the update from the website, entering your information every time, then launching it to the entire room. At my setup, we have 7 rooms with Net Support School installed. It would be great if a few steps were taken out in the updating process. Aside from that, it has proven to be very useful in our environment. Review Source LC Laura C. Manager, EHR Training Used the software for: 2+ years ### "Have used it for a few years but have issues with it working with our Citrix connection " December 6, 2017 4.0 Pros The software helps us monitor, asses and collaborate with our remote co-workers during our EHR training classes Cons Sometimes NetSupport as issues with our Citrix and doesn't launch correctly. We have to re-launch several times to get back into the class Review Source DH Dennis H. Head of Dept. of Technology Used the software for: 2+ years ### "Geez, this product couldn't be any easier to use!" August 14, 2017 5.0 Pros The interface is really easy to figure out ( I hate reading instructions!) and I was up and running in a matter of minutes Cons Hmm...do I need to fill this part? I suppose if I must then it would be the price....but despite that, it is reasonable Review Source WD William D. IT Manager Used the software for: 2+ years ### "Chat was available, they were able to correct a license issue within a matter of a few minutes. " October 20, 2017 5.0 Pros The ability to monitor and display the tutor console to all students, you can also lock out internet. Cons I really can not think of anything I do not like about this software, it does occasionally hick-up but no big deal Review Source JS Jack S. Technology Specialist Used the software for: ### "Powerful Software at an Exceptional Price" May 13, 2015 4.0 NetSupport provides a great solution for using technology within the classroom. Classroom management is essential and NetSupport allows our teachers to have full control of their computers. Listed below are the pros and cons of using and supporting NetSupport. Pros: Monitor student activity and control website access Connect and control computers Turn on/off computers Enable/disable keyboard, mouse, screen Message individual students Excellent customer service and support Cons: NetSupport 11 upgrade changed to a more difficult to use interface. Initially overwhelming with amount of options displayed on the start screen. Suggestions: Would like to have district training workshops offered by NetSupport for teachers. Review Source MS Mary S. Senior Director of Academic and Information Tech Used the software for: ### "Flexible and affordable." May 12, 2015 4.0 We have been very satisfied with the features and function of NetSupport School for our classroom management solution. The company continues to develop new features for the package which allows us to adapt to ever-changing needs and challenges in regards to classroom management. Review Source TG Tierra G. Technology Coordinator Used the software for: ### "NetSupport School" May 3, 2016 5.0 Netsupport School is great product Review Source Similar Products Featured