# Nitro for Incoming Tour Operators Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Nitro for Incoming Tour Operators Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more. Source: https://www.capterra.com/p/188481/Nitro --- # Nitro for Incoming Tour Operators Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Nitro for Incoming Tour Operators ## What is Nitro for Incoming Tour Operators? We make easy-to-use solutions in the complex world of Incoming Tourism. Nitro is the most streamlined Incoming tour operator system for doing tailor-made groups, FIT and MICE. Nitro automates your back-office processes: from quick quotations and beautiful offers, through bookings, operations, documents, financial reports, and a full and easy overview of your workflow. It does not require extensive training and allows you to focus on the tour and the customer instead of IT. ## What is Nitro for Incoming Tour Operators used for? [Tour Operator](https://www.capterra.com/tour-operator-software/)[Reservations](https://www.capterra.com/reservations-software/)[Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €125 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nitro for Incoming Tour Operators?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nitrots.com&name=Nitro for Incoming Tour Operators) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nitro for Incoming Tour Operators 4.8 (19) VS. [5.0 (25)](https://www.capterra.com/p/204075/Tashi/reviews/) Starting Price €125 Per User, Per Month Starting Price $149 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (19) Ease Of Use 4.9 (25) Value For Money 4.9 (19) Value For Money 4.9 (25) Customer Service 4.9 (18) Customer Service 4.9 (25) ## Nitro for Incoming Tour Operators alternatives [4.7 (573)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/188481/Nitro/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Itinerary Creation 4.7 (17) 88.24% of 17 reviewers that rated this feature as important or highly important Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Reservations Management 4.8 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Pricing Management 4.7 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Package Creation 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Sell multiple products or services together, as a set Activities Booking 4.7 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Allows businesses to offer customers reservations for a variety of activities. Central Reservation System 4.8 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Update and maintain information on inventory and rates to manage guest reservations in real time Nitro for Incoming Tour Operators 28 features Allows businesses to offer customers reservations for a variety of activities. Application programming interface that allows for integration with other systems/databases Create, update, and manage bookings, itineraries, and reservations Update and maintain information on inventory and rates to manage guest reservations in real time Manage various distribution channels, build relations with channel partners, and track their performance Manage contact details and communication with clients Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Pre-made examples and templates for emails The ability to reserve times in groups. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Manage and handle various international currencies Bookings that last more than one day Manage and support multiple languages Sell multiple products or services together, as a set Tool used to determine accurate pricing and product eligibility for borrowers Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Get Advice We can help you find the software with the features you need. Features 4.5 (19) 4.5 Based on 19 reviews ## Pricing Value for money 4.9 (19) Free Trial Basic €125.00 Per User,Per Month Value for money 4.9 (19) 4.9 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.8 Based on 19 reviews Filter by rating 5(16) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM John M. Managing Director Leisure, Travel & Tourism ### "Great experience with Nitro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2025 It has been excellent. There is little we do that it isn't able to cope with and our staff have embraced it fully. Pros We had spent a long time investigating software options for our business (ad-hoc, highly customised, group touring) and found little that suited our requirements, until we came across Nitro. It has proved to be a highly flexible, intuitive and user-friendly option for all aspects of group operations, from quotations to operations and (individual group) accounting. It has saved us time, standardised our procedures, and generally improved our accuracy and efficiency. We have also appreciated the Nitro team's flexibility in addressing any issues that have arisen and improvements we have suggested - they have been great to deal with. Cons It would be great if their internal email system for bookings could be integrated with Outlook. Sometimes staff find it easier to just send a regular email (which defeats the object somewhat). Alternatives considered [Tourplan](https://www.capterra.com/p/2489/Tourplan-iS/) Reasons for choosing Nitro for Incoming Tour Operators Cost and flexibility, plus the ability to work with Nitro to develop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EK Eniko K. Project Manager Leisure, Travel & Tourism ### "Nitro for Incoming Tour Operators" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2025 We hope that long-term solutions will be found for our bigger issues, but in the meantime, the system is fully usable. Overall, the platform will be a great help to us once we have completed the learning process. Pros The system is an excellent tool for transitioning the office to a paperless workflow. With Nitro, all our know-how can be brought together in one place. It replaces traditional contact lists, and we can record all important information about our suppliers, which is very valuable for us as a tour operator. We are still learning to use the system, but in the long run it will save us a lot of time. Thanks to Nitro, the creation of vouchers and itineraries is already much faster. The deadlines and notifications are very useful, and when it comes to suppliers’ invoices, it’s a great help that the system automatically calculates the correct invoice amount. This feature is especially valuable for verifying invoices. It is also a great advantage that we can manually edit any entry, allowing us to easily correct possible mistakes. Cons One challenge is that some suppliers are still afraid to click on the link in our emails. We hope they will get used to it soon so we can communicate fully through Nitro. At the moment, this feature is missing from partner communication. Since partners’ replies do not appear in Nitro, messages can become less organized and some information may get lost. The text editor has limited options; a format painter and spell checker would be very useful. It would also help if we could edit templates more freely. In invoicing, it’s a pity that invoices cannot be edited afterward. They can be saved as an outline, but then editing must start from the beginning. Vouchers and invoices are available only in English, and translations sometimes get mixed up. Our biggest problem is that the system cannot yet handle optional services. When we want to suggest an alternative service in an offer, it would be important to include how much extra it costs or how much cheaper the alternative is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2025 Dear Eniko, Thank you so much for the review. Your wishes and suggestions are noted, and we are developing new features or improving existing ones all the time. Kind regards, Zorana VK Vilijam K. Executive Director Hospitality ### "A Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2025 For Kompas, Nitro has truly been a game changer. It is straightforward and user-friendly, and we appreciate that it doesn’t overpromise. The support team at Nitro is always available, responsive, and open to feedback. We see great potential to expand our cooperation further with new features, and we look forward to exploring new solutions together. Pros What we like most about Nitro for Incoming Tour Operators is its simplicity and clear specialization for the DMC business. Unlike many other systems that try to be “all-in-one” but often fall short, Nitro keeps the focus exactly where it should be – on the needs of incoming tour operators. Cons We would have liked to see more automatic connectivity with other systems, such as channel managers and a CRM that could also function offline. That said, these are more “wish list” features rather than major drawbacks, as overall the platform performs very well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 3, 2025 Dear Vilijam, Thank you for the nice review. We'll keep going forward and developing together. Kind regards, Zorana CK Cecilia K. General manager Leisure, Travel & Tourism ### "For leisure business it is perfect. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 Pros I like it because it meets our business' requirements and it is easy to use. It is ideal for the leisure segment. Cons I do not know, yet. We are still in the learning stage. It takes time to get used to it and to find out all the details. Switched from [Etos](https://www.capterra.com/p/10005232/Etos/) Eto did not meet our requirements and was too complecated. Upload of data was not possible. Alternatives considered [Ezus](https://www.capterra.com/p/190113/Esus/) Reasons for choosing Nitro for Incoming Tour Operators Because it meets our business' requirements the most. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Erick C. Operations Manager Wholesale ### "Once you start using Nitro, you'll wonder how you ever managed without it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2025 Efficient and accurate tour management, team support, and easy access to financial data. Easily create professional-looking vouchers, hotel lists, and similar documents for suppliers and team members. Pros Easy to use and highly intuitive, this tool streamlines every aspect of trip management. Without it, you’d spend significantly more time handling details, making it truly a wise investment that offers excellent value for money. Cons Some editing and refinement of documents is still required, but without Nitro, the process would be far more time-consuming and complex. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KZ Klemen Z. Business development manager Hospitality ### "Excellent software, highly recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 The system works perfectly for our team. It is very easy to use and new team members can use it independently after short training. We moved to the system after working with spreadsheets and it completely transformed the way we work - work is done much faster, there are way fewer mistakes and missed deadlines, it helps us to keep better track of suppliers and negotiate us better deals with suppliers. Software has enough functions that we even use it as a simple CRM tool. Nitro is also great for quotations, the prices are very accurate, we spend on average 40% less time on quotations then before and Nitro has some very effective budget monitoring functions which helped us to increase profitability of our tours. Highly recommended. Pros \- very easy to populate the data and make adjustments (for example move and adjust rates to 1 year forward) - software has many CRM related functions - excellent customer support - easy to book ad hoc groups as well as series (for restaurants, attractions and hotels) and stay on top of deadlines - great value for any small and mid-size company - can be used in different ways which will allow you for relatively flexible use - Cons \- sometimes there might be several clicks required(system ask for several confirmations, which in a way is very good) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 26, 2025 Thank you, Klemen! LH Lars H. Director of Operations Leisure, Travel & Tourism ### "Simple to use and constantly improving" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2025 We’re a startup, and in the first few months we managed everything in Excel sheets. That worked for a while, but as the number of bookings and requests grew, it became hard to stay on top of everything. We were worried about missing deadlines, forgetting things, or making errors in the calculations. Nitro helped us get more organised. The reminders make it easy to stay on top of things, and we don’t have to worry about missing anything. We used a different system in a previous job, and now that we’ve chosen Nitro for our own company, we’re glad we did. They actually listen to what we need and are working on making the system better, not just saying they will. Pros Nitro is easy to use, and most of the system is pretty self-explanatory. Adding suppliers and agents takes no time. One of the biggest plus points is their customer service, they’re quick to respond, super helpful with training, and open to feedback. It’s also great to have a clear overview of all our bookings, requests, and especially deadlines, nothing gets forgotten. Cons There are still a few things missing. When we started, invoices couldn’t include VAT, which is important for us. They’re working on it, but it’s still not where we need it to be, so we end up creating invoices in another system, which means double work. We also use an itinerary creator for our offers, and while Nitro does have an export function, the integration doesn’t work properly, so we’re doing things twice. Reporting is another area that could use improvement, with some functions missing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 25, 2025 Dear Lars, thank you for the very good and honest review. We are doing a lot about VAT invoices and export to the itinerary creator. Let's meet and review the missing or not properly functioning features. AB Andreea B. Department Manager Leisure, Travel & Tourism ### "The tool that makes a complex job easy to manage" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2023 Quicker responses to clients and precision in costing. Easy and quick to make alterations of tours without risking of making costing mistakes Pros The overview it offers in terms of offers and bookings, keeping track of suppliers and cancelation deadlines Cons There is missing some features that cater more to the tailor made adhoc FIT tours in terms of presentation of offers and final itinerary Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2023 Thank you very much for your review. HH Hans Henrik K. CEO Hospitality ### "A succesfull software solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 21, 2023 The overall experience has been positive, the software covers our need and has been fast been embraced by the people who are daily users Pros That it is very user-friendly and developed and managed by people who have a solid knowledge of both IT and of our industry Cons It took in some cases too much time with the customization of the software Reasons for choosing Nitro for Incoming Tour Operators NITRO was more affordable, was covering our needs and more user-friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User MD Hospitality ### "Nitro for Incoming Tour Operators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2023 One central communication platform for all reservations. A lot less need for personal Excel files, and less risk of error that cost the company money. Pros During my time using Nitro for Incoming Tour Operators, I found it to be an indispensable tool that significantly streamlined our operations and enhanced our efficiency. The feature that stood out the most to me was its user-friendly interface. The automation of routine tasks was a game-changer, allowing us to focus more on providing personalized experiences for our clients rather than getting bogged down with administrative work. Cons Currently, there are a lot of developments from suppliers. It will be important to be able to keep up with integrations to create easy and competitive quotes. Reasons for choosing Nitro for Incoming Tour Operators the ability to discuss future development and assist in high-priority developments required as a tour operator Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/188481/Nitro/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)