# Ekata Pro Insight Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ekata Pro Insight Software - reviews, pricing plans, popular comparisons to other Financial Fraud Detection products and more.

Source: https://www.capterra.com/p/188501/Pro-Insight/pricing

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# 

 Ekata Pro Insight Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Ekata Pro Insight

## What is Ekata Pro Insight?

Pro Insight is the only global identity review solution that empowers manual review teams to assess identity risk, approve good transactions and investigate fraud on a global scale. Tailored to highlight the critical points of identity, Pro Insight combines several data points together with merchant information to judge the fraud risk of a particular identity behind a transaction within a single, comprehensive view. This not only improves customer experience, but it also saves time and money.

## What is Ekata Pro Insight used for?

[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$200

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ekata Pro Insight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ekata.com/&name=Ekata Pro Insight)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ekata Pro Insight

4.8 (8)

VS.

[4.9 (14)](https://www.capterra.com/p/10021163/Flagright/#reviews)

Starting Price

$200

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (8)

Ease Of Use

4.8 (14)

Value For Money

4.8 (5)

Value For Money

4.8 (14)

Customer Service

4.8 (4)

Customer Service

5.0 (14)

## Ekata Pro Insight alternatives

Highest Rated

[4.9 (27)](https://www.capterra.com/p/199701/Persona/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Formica AI](https://www.capterra.com/p/232343/Formica-Fraud/)

[4.9 (14)](https://www.capterra.com/p/232343/Formica-Fraud/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/232343/Formica-Fraud/)

[eftsure](https://www.capterra.com/p/216234/eftsure/)

[4.6 (45)](https://www.capterra.com/p/216234/eftsure/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/216234/eftsure/)

[Feedzai](https://www.capterra.com/p/156229/Feedzai-DS/)

[4.7 (11)](https://www.capterra.com/p/156229/Feedzai-DS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156229/Feedzai-DS/)

[View all alternatives](https://www.capterra.com/p/188501/Pro-Insight/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Accounts

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

Internal Fraud Monitoring

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Monitoring employee behavior for suspicious activity to detect internal fraud

API

Application programming interface that allows for integration with other systems/databases

Authentication

Verify the identity of users/devices to enable secure access

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

Data Verification

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Ekata Pro Insight 19 features

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Track visitors'/audience's responses across web pages and other optimized content

Record customer information, purchase history, and other notes

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Approve legitimate financial transactions after reviewing for fraud or other risks

Intended to be used by online stores

Intended to be used by insurers

Identify and prevent suspicious activity

Monitoring employee behavior for suspicious activity to detect internal fraud

Analyze and gain insights into data in real-time

Receive data and information in real time

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Search and filter data across systems to locate required information by entering keywords or certain criteria

Set up connections to third-party platforms to improve business processes

Monitor or audit historical and current transactions to analyze customer account activities

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (8)

4.8

Based on 8 reviews

## Pricing

Value for money

4.8 (5)

Free Trial

Basic

$200.00

Per Month

Value for money

4.8 (5)

4.8

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (4)

4.8

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 8 reviews

Filter by rating

5(6)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Risk Consultant

Wholesale

### "Enhanced and Efficient Customer Verification"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 10, 2021

Pros

The Ekata Deep Link Builder short cut is a feature that is highly valued among my team. The ease of deployment allows for quick and efficient manual review for our customers and their orders. The recently updated "Network Insights" function provides a more indepth look into the the customer's behavior and device traits, which are essential to my role.

Cons

Integration within my current daily tasks is efficient, but sometimes time consuming when I am needed to manually input the information into the Ekata blanks. I would like there to be a function that describes and provides a breakdown of the Risk Score provided as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Terri C.

Accounting Specialist

Sporting Goods

### "Very Easy & Useful Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 12, 2021

Pros

I like that I can put in two addresses (billing & shipping) for the person I'm looking up. It makes it much quicker to verify information.

Cons

I haven't really found anything I'd consider a con at the present time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Amber F.

Customer Service Manager

Wholesale

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 21, 2020

Overall, it has been a great experience using Ekata!

Pros

The features are easy to use and understand.

Cons

The scoring for email addresses seems to be off sometimes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Shanna M.

Account Security & Fraud Analyst

Security and Investigations

### "Usage Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 9, 2020

The services is beneficial to what we do and combines a few features into one so no need for that second third party service.

Pros

This product is generally easy to use. I do the email verification check which cuts down having to use a different tool to confirm email is valid.

Cons

If you do not have a first/last name for an address/email address don't have the system try to break the alias of the email out into a first/last name. Permit whitespaces would be nice. If you have a whitespace in an email address, it won't find the information, once the whitespace is removed it works.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

MALINDA D.

CREDIT CARD AUTH SPECIALIST

Automotive

### "CREDIT CARD AUTHORIZATION SPECIALIST"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 5, 2020

WE USE THIS AS PART OF OUR FRAUD PROTECTION. WE USE EKATA DAILY AND I FIND IT INDISPENSABLE FOR WHAT WE DO.

Pros

IT IS EASY TO USE, AND THE INSIGHTS PAGE IS VERY HELPFUL!

Cons

WISH THERE WAS MORE INFORMATION FOR CANADA

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Justine T.

Customer Care

Apparel & Fashion

### "Love this software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2020

Pros

It is very easy to navigate and understand what you are seeing

Cons

I do not have any cons, this software is very useful and informative.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Debra B.

Manager

Consumer Services

### "My go to for Address verification"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2020

We use this software to assist us in getting our product delivered in the best most efficient manner.

Pros

Software is easy to use and precise results.

Cons

Nothing that I can think of. Some of the results are not always up to date.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Derrick O.

Product Director

Retail

### "Product is amazing but its team at Ekata that shines even more"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2019

Pros

Ekata Pro Insight provides rich information for investigating fraud that is also available through their other products, such as Transaction and Identity Check API. Integration and testing of Ekata products in general is simple and straightforward.

Cons

Depending on the type of business, coverage of particular data fields can vary by international markets so strategies will need to evolve in terms of how the product is used.

Reasons for choosing Ekata Pro Insight

I've been even more impressed by the level of support, turnaround and response times, and partnership the team has provided in my current and previous companies. They are truly leaders in what they do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/188501/Pro-Insight/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)