NetSupport

NetSupport DNA

5 / 5 5 reviews

Who Uses This Software?

IT Administrators and Technology Coordinators that are responsible for the integrity and performance of their organization's networks.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/one-time/user
  • Pricing Details
    Perpetual license with volume pricing tiers.
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • NetSupport
  • www.netsupport-inc.com
  • Founded 1989
  • United Kingdom

About NetSupport DNA

Complete ITAM solution for effective management of the enterprise containing a suite of easy-to-use tools for managing and supporting IT assets across a Corporate or School network. Manage all hardware and software inventories within your organization with easy-to-read dashboards and custom views. Its new and existing features have been designed to save time, increase productivity, save money, save resources and add extra security to your organization.


NetSupport DNA Features

  • Asset Tracking
  • Audit Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Depreciation Management
  • IT Service Management
  • License Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Automatic SKU Recognition
  • Central LM Server
  • Copy Protection
  • History Tracking
  • Node Management
  • Online Activation
  • Portable License
  • Sarbanes-Oxley Compliance
  • Timing Rights
  • Trial License

NetSupport DNA Reviews Recently Reviewed!

Complete control of all your system

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: With this software is easy to control a lot of variables on your intranet clients such a internet traffic, USB port Control, software and hardware client inventory, alerts and much more.

This is a much have software in any company no matter the size and especially when combined with Microsoft Active Directory.

Cons: It has some lag due to the Database response when have too much time unattended.
impossible to delete an registered PC client that don't belong to the organization anymore.

Overall: Hardware and Software inventory plus system alerts for any changes

63823edb0f18fe41c65f88845147cade

Great tool

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that DNA gives me a lot of information that I need and not too much of the stuff I don't. Keep it simple. We are mostly using it to track inventory of hardware and software, easy to take a quick look of browsing activity (better than my firewall), The USB lockdown is simple to setup and use. This is one of the best tools in this category that I have found and used.

Cons: Reports can be a little tricky to create or figure out, not as intuitive as the rest of the software. However this is my go-to tool for general data in my environment.

Overall: Data about my environment.

We've been using DNA for about 3 years. It give a very comprehensive look at each client machine!

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What DNA gives us is a comprehensive look at all of the vitals on any computer in our network. We don't need to rely on the user to give us information...we can just look at DNA. Excellent bang for the buck!!!

Overall: Comprehensive view into the hardware and software on our network!

A great piece of software

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ability to pull up any PC and get an in depth report on software, hardware, what they are browsing on the web and even what they are doing right now.

Cons: Updates are little cumbersome on the server and client. Reporting is ok but not having the option to create a custom report with the data you want to see is a bit annoying, shouldn't be stuck with just the default reporting queries.

Overall: It's a great companion software for any tech support shop. It's great to have all that information on your users at your fingertips.

Great Product

Aug 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Great feature, really like the Power management system , helps cut cost, well received by the Senior management