# Timecloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Timecloud Software - reviews, pricing plans, popular comparisons to other Time Clock products and more.

Source: https://www.capterra.com/p/188513/TimeCloud

---

# 

 Timecloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Timecloud

## What is Timecloud?

Timecloud is a powerful all-in-one workforce management solution. With Timecloud, you can easily manage time & attendance, job costing, staff rostering, employee shift parameters, automated overtime and break policies, award interpretation, leave management and simple payroll integration. Staff can clock in with biometric time clocks, kiosks and our intuitive mobile app. Integrate seamlessly with your payroll provider. Gain real-time workforce insights and ensure you stay on top of your workflows. Save time on admin, avoid time theft and eliminate human error. Join Timecloud today!

## What is Timecloud used for?

[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Top alternative

Featured

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

92%

Neutral

8%

Negative

0%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Timecloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jointimecloud.com/&name=Timecloud)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Timecloud

4.5 (73)

VS.

[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (73)

Ease Of Use

4.7 (9,247)

Value For Money

4.4 (61)

Value For Money

4.5 (6,919)

Customer Service

4.8 (72)

Customer Service

4.6 (6,215)

## Timecloud alternatives

Highest Rated

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/188513/TimeCloud/alternatives/)

## FAQs about Timecloud

Overview

### What problems does Timecloud solve?

Timecloud solves manual timesheets, payroll delays, inaccurate clock-ins, and poor visibility into staff attendance, leave, and non-billable hours. It helps payroll administrators, operations managers, accountants, and frontline teams manage shifts remotely, enforce hour limits, export clean payroll data, and reduce errors caused by spreadsheets, paper records, and disconnected systems.

Answer based on 54 reviews

Overview

### Which roles and teams benefit most from Timecloud?

Timecloud is most used by operations managers, office administrators, and business leaders who need reliable time tracking and workforce oversight. Finance and accounts teams use it to support payroll and cost control, while directors and general managers rely on reporting to monitor attendance, staffing efficiency, and day-to-day operational performance.

Answer based on 72 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Timecloud built for?

Timecloud is built primarily for small businesses, which make up 96% of reviewers, especially in construction at 25%. It is intended for businesses modernizing time and attendance across manufacturing, construction, transportation, healthcare, and education, with additional reviewer concentration in building materials and food production at 7% each.

Answer based on 72 reviews

Features and Usability

### What are the key features of Timecloud?

Timecloud includes core time and attendance tools such as clock in/out, timesheet management, leave tracking, and payroll integration. Reviewers also highlight differentiators like biometric recognition, mobile access for offsite staff, real-time employee tracking, and reporting for job costing, labor visibility, and payroll checks.

Answer based on 42 reviews

Integrations

### Which third-party tools and platforms does Timecloud integrate with?

Timecloud integrates with Xero and connects with accounting and payroll tools including QuickBooks, MYOB Business, MYOB Greentree, Crystal Payroll, SMART PAYROLL SYSTEM, Payhero, JobPack, Jobpac Connect, and Auto Decision Platform. These integrations cover payroll, job costing, and finance workflows.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Timecloud offer?

Timecloud provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover broader instructional sessions, documentation offers written reference material, and videos provide self-paced learning resources.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Timecloud offer, and how do users rate the experience?

Timecloud offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, patient, and helpful during setup and troubleshooting, with prompt answers by phone and email. A few mention slower early responses, limited training, or implementation miscommunication, though issues were usually resolved quickly.

Answer based on 33 reviews

Payroll

### How well does Timecloud handle payroll processing?

Timecloud makes payroll processing easier by turning clock-in data into accurate, reviewable hours for pay runs. Payroll teams, managers, and growing businesses value the simpler approvals, job costing, and payroll exports, though more complex payroll rules, custom reports, and some software transfers can take extra setup and troubleshooting.

Answer based on 24 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Timesheet Management

4.8 (22)

90.91% of 22 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Mobile Access

4.6 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Time Clock

4.6 (16)

56.25% of 16 reviewers that rated this feature as important or highly important

Track/log the amount of time employees worked per job using a timer

Payroll Management

4.6 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Attendance Tracking

4.8 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Online Time Tracking

4.5 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Track employee and task times using internet connection

Timecloud 101 features

Manage and track employee attendance

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Automate recording of time to reduce human error

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track billable hours and/or non-billable expenses for work performed

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Facial or other physical recognition to confirm identity

Manage and track employee breaks

Track actual spending to ensure it's in line with the planned budget

Track and manage schedules and meetings via an integrated calendar

Track employees' arrival and departure timings for payroll purposes

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Estimate expected cost based on various factors before a project begins

Monitor and record expenses such as purchases or charges incurred

Track employee time off under the family and medical leave act (FMLA)

Form predictions based on past and present data/trends

Virtual perimeter for a real-world geographic area

Automates core HR functions such as talent management, employee evaluation and learning management

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

Report on the allocation and distribution of labor costs across projects

Predict labor requirements based on past and present data/trends

Manage the attendance, schedule, and payroll of the labor workforce

Create and manage leave policies including multiple policies per department, branch, shift, region, etc.

Manage and track employee attendance

Identify the physical location of an individual, asset, device, etc.

Ensure employees can only clock in and out during certain times.

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Different tiers of pricing and billing for different employees and situations

Track employee and task times without internet connection

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track/log the amount of time employees worked per job using a timer

Track employee and task times using internet connection

Manage and record overtime hours for hourly employees

Facilitates integration with multiple third-party payroll systems

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Measure time to completion or hours worked for projects

Clock in and out online or with a card

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Assign available resources (human and/or non-human) to various projects and tasks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Assign and distribute work schedules to individual employees or teams within an organization

Online portal through which end users can access the system, manage tasks, or obtain information

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track time worked per client

Track time worked per project

Track the amount of time spent on a job or task

Track and interpret metrics on the usage of company resources

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Get Advice

We can help you find the software with the features you need.

Features

4.3 (73)

4.3

Based on 73 reviews

## Pricing

Value for money

4.4 (61)

### Starting price

Free trial available

Value for money

4.4 (61)

4.4

Based on 61 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[

Auto Decision Platform](https://www.capterra.com/p/173166/ADP/)[

JobPack](https://www.capterra.com/p/119528/JobPack-Production-Suite/)[

Jobpac Connect](https://www.capterra.com/p/300373/Jobpac-Connect/)[

Crystal Payroll](https://www.capterra.com/p/231495/Crystal-Payroll/)[

MYOB Greentree](https://www.capterra.com/p/226722/MYOB-Greentree/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (72)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (72)

4.8

Based on 72 reviews

## User reviews

Overall rating

4.5

Based on 73 reviews

Filter by rating

5(42)

4(25)

3(6)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SW

Stacey W.

Payroll

Food Production

### "Exceptional Service and Fast Delivery"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 8, 2026

Pros

From start to finish the implantation process was great and fast. It has been great for our team with clock in & out & having the geofencing is great. It has been great for time tracking. It is easy to use and easy to train anyone to use.

Cons

The only things we have found are things that we have been told can be improved or are going to be implemented in future.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Ann J.

Office administrator

Construction

### "Set up of Timecloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2026

Seungmin was patient and took his time to help me with setting up. There was nothing too much time wise or explanation for a fairly lay technical person. The whole experience was positive

Pros

Simple language used to set up and clear instructions were given to ensure the implementation of the system was smooth

Cons

Nothing it was explained very clearly. Even when there was difficulty with the map barrier it was sorted quickly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2026

Thanks, Ann. We appreciate you taking the time to share this. It’s great to hear the setup was clear, the support was helpful, and that Seungmin made the whole process easy to follow. We’re also pleased we could get your map barrier sorted quickly and support your team with Job Tracking and Geofencing.

AH

Anita H.

Admin

Construction

### "Great time tracking tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2026

Great service with good support. Easy to use. Has a good layout and reporting is straightforward. Happy 😊

Pros

Excellent support with setup and getting started through teams. Excellent for being able to answer questions in person.

Cons

Nothing to complain about at all. Everything is going smoothly and I haven’t had any major obstacles.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 27, 2026

Hi Anita, thanks for your review. We’re happy to hear you’re enjoying Timecloud’s time tracking module and finding it easy to use. We’re also glad the setup and support have been smooth. Let us know if you’d ever like to explore more modules, including Rostering, HR, Announcements and more.

LE

Logan E.

Kaiwhakarite

Education Management

### "Drifting in the Timecloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 17, 2026

They have been very patient and supportive while I’ve been learning and implementing the system, making the whole process much smoother and less stressful.

Pros

Timecloud is very easy to use, with simple sign-in and reliable face recognition. It makes tracking staff attendance, setting shifts, and managing hours for payroll quick and efficient.

Cons

It would be good to customise the clock-in greeting, as we are a Maaori based workplace. Would be good to get a 'Kia ora' from it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2026

Thanks, Logan, for your feedback! It’s great to hear Timecloud has made staff attendance, shifts and payroll easier to manage for your team. We also appreciate your suggestion around having a custom clock-in greeting!

FP

Fiona P.

Business Manager

Construction

### "Streamlined payroll processing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2025

Pros

TimeCloud has streamlined our payroll process with ease. It has provided in depth job costing reporting, has eliminated any manual timesheet entering by having the app available to staff to clock in and out at any time. It has given us greater visbility over employee hours, enabling us to manage lateness with available reports. It has greatly reduced our admin hours in processing payroll.

Cons

There has not been any negatives, the support team have been fantastic working out any implementation problems.

Switched from

[Aussie Time Sheets Workforce TNA](https://www.capterra.com/p/197689/Aussie-Time-Sheets-Workforce-TNA/)

We had a fingerprint scanner that did not work half of the time, we always had issues with data not imprting, and if the workplace was shut when the employee finished their shift after hours they could not clock off.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Thank you, Fiona, for your feedback. It’s great to hear Timecloud has made payroll, job costing and time tracking easier for your team, while cutting down admin time. We also appreciate your comments about our support team and the help they’ve provided during implementation!

LF

Lynne F.

NZ Payroll Manager

Package/Freight Delivery

### "What is this "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 15, 2025

Wonderful, all services provided helpful support and ease of use, ease of downloading information into IMS

Pros

Ease of use, Timecloud personel pleasant to work with and helpful along every stage, Services what we required

Cons

The date settings do not hold and this is time consuming and possibly leads to error in information downloads

Alternatives considered

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Reasons for choosing Timecloud

Availability and ease of use, Already used in one company so some knowledge No listed but looked at Human force and Timeflier - Have to put something in the above field so have selected Adobe Reader

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2025

Thank you so much for your review Lynne! We're thrilled to hear that you find Timecloud easy to use and that our personnel have been pleasant and helpful throughout your experience. It's fantastic to know that our services are meeting your requirements and that you find the ability to download information into IMS so beneficial. We're glad to have you as a customer and are committed to making your experience with Timecloud the best it can be.

GS

Georgie S.

Accounts Administrator

Construction

### "VIP Coatings Limited"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

I can't fault Timecloud - our rep \[sensitive content hidden\] is awesome to work with and replies within minutes whenever I need help with something. The system is user friendly, easy to navigate and nice on the eyes.

Pros

I like the simplicity of the Time & Attendance, there is also options to allow shift limits for staff hours. Pulling out total hours for each employee is also super easy.

Cons

When allocating 'sick, annual leave' etc it automatically adds on the hours instead of leaving as is.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2025

Thanks so much for your positive review and valuable feedback Georgie! We're thrilled to hear you're finding our Time &amp; Attendance system simple to use, and that features like shift limits and pulling total hours have been helpful for you. We're also incredibly proud to hear about the great experience you've had with your dedicated account manager and their quick support. Our goal is to make sure our customers feel fully supported, and it's fantastic to know we're hitting the mark there.

KY

Kristy Y.

Admin

Construction

### "Employee management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2025

Reduced payroll time frame. Customer support has been fantastic, if I have any issues \[sensitive content hidden\] has always scheduled support appointments & provided answers within a reasonable timeframe. Highly recommend TimeCloud

Pros

Payroll has became more efficient being able to view & export reports using the employee attendance & time tracking.

Cons

Time cloud has meet all my needs so far. .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2025

Thanks for the fantastic review Kristy! We're so glad to hear that using Timecloud has made your payroll process more efficient and that you're finding our reporting and attendance tracking features so useful. It's also wonderful to know that our customer support, and specifically your dedicated account manager, has been so helpful and responsive. Providing great support is a top priority for us, and it's great to hear that we're delivering on that promise. We'll be sure to pass your kind words along to the team. We appreciate you recommending Timecloud and are happy to hear that we've met all your needs so far!

DQ

Darren Q.

Finance Manager

Construction

### "Excellent Timesheet Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2025

Overall experience is great, good feedback not only from payroll officer but also from our site employees. \[sensitive content hidden\] from Timecloud has provided excellent customer service through the setup, testing and after-sale process.

Pros

Easy to use, layout/user interface is excellent (compared to other Timesheet software), and also customisable to suit Australian payroll environment

Cons

As our business is growing we may need more functionality to suit our needs, hope Timecloud to have more functions in the near future.

Switched from

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

We were actually using Onsite Connect, but unable to find from the list. TimeCloud is way much better user interface, much easy to use, more functions, able to integrate to Xero

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reasons for choosing Timecloud

In addition to Employment Hero and Deputy, there are other alternative products I've tried. But TimeCloud has better user interface, easier to setup and use, and more flexible to customise. I believe that, although you can get use to a certain software after a while, but a good software like TimeCloud will always have good user interface at first time use - on the other words, if a software can't make it clear and easy enough to use, why should I trust the development team that they are caring about customer?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 2, 2025

Thank you for the fantastic review, Darren! We're so glad to hear that Timecloud's user-friendly interface, customisation for Australian payroll, and excellent customer service have made a positive impact on your business. We'll be sure to pass on your kind words to your Dedicated Account Manager. We're proud to have earned your trust and look forward to continuing to support your business.

KM

Kovi M.

engineer

Airlines/Aviation

### "Real human service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 19, 2025

Pros

Amazing personal service in an age of chatbots. Taylor C. completely solved our problem and saved us moving to another provider

Cons

Weren't able to solve our iPad issues but appreciate that they found a workaround . Would've been ideal to use our iPad for clocking in and clocking out but it was consistently giving problems

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2025

Thank you so much for taking the time to leave this wonderful review Kovi! We pride ourselves on providing personalised customer service and it's fantastic to know it made a difference for you. We look forward to our continued partnership!

[View all Reviews](https://www.capterra.com/p/188513/TimeCloud/reviews/)

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