---
title: "Timecloud Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Timecloud Software - reviews, pricing plans, popular comparisons to other Time Clock products and more."
source_url: "https://www.capterra.com/p/188513/TimeCloud/"
page_type: "product"
language: "en"
---

# 

 Timecloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Timecloud

## What is Timecloud?

Timecloud is all-in-one workforce management software for Australian and New Zealand businesses that need accurate time and attendance, staff rostering, job costing, leave management, HR, award/EBA support and payroll-ready timesheets in one connected platform. Teams can clock in and out using biometric time clocks, mobile clocking, kiosks, web clocking and RFID. Managers can see who is on site, review attendance exceptions, approve timesheets, manage leave requests, track labour against jobs and prepare cleaner payroll data. Timecloud helps reduce manual admin, limit time theft, improve attendance accuracy and give businesses real-time visibility across shift-based, mobile, deskless and multi-site teams. The platform also supports digital forms and checklists, workforce announcements, HR records, employee onboarding and offboarding, compliance tracking, payroll integrations, automated overtime and break rules, and connected workflows across web, mobile and time clocks.

## What is Timecloud used for?

[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Top alternative

Featured

Overall rating

Based on 74 user reviews

Reviews sentiment

Positive

92%

Neutral

8%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Timecloud?[Manage this product listing](https://www.g2.com/products/timecloud/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Timecloud

4.5 (74)

VS.

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (74)

Ease Of Use

4.7 (9,267)

Value For Money

4.4 (62)

Value For Money

4.5 (6,939)

Customer Service

4.8 (73)

Customer Service

4.6 (6,233)

## Timecloud alternatives

[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (366)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/188513/TimeCloud/alternatives/)

## FAQs about Timecloud

Overview

### What problems does Timecloud solve?

Timecloud solves manual timesheets, payroll bottlenecks, inaccurate clock-ins, and poor visibility into attendance, leave, shifts, and job hours. It helps payroll administrators, operations managers, accountants, and frontline teams track time remotely, enforce shift limits or geofencing, export clean payroll data, and reduce errors, overpayments, and spreadsheet reliance.

Answer based on 56 reviews

Overview

### Which roles and teams benefit most from Timecloud?

Timecloud is most used by operations managers, office administrators, and executive leaders who need accurate time tracking, attendance oversight, and streamlined workforce administration. Finance and accounts teams use it to support payroll preparation and cost control, while business managers rely on it to improve scheduling visibility and day-to-day operational efficiency.

Answer based on 73 reviews

Overview

### What company size and industries is Timecloud built for?

Timecloud is built mainly for small businesses and construction firms, with 96% of reviewers from small companies and 25% from construction. It serves ANZ businesses modernising workforce management for shift-based, mobile, deskless, or multi-site teams, with additional use in food production at 8% and building materials at 7%.

Answer based on 73 reviews

Features and Usability

### What are the key features of Timecloud?

Timecloud includes core time and attendance tools like clock in/out, timesheet management, leave tracking, and payroll integration. Differentiating features include biometric recognition, geofencing, mobile time tracking, and real-time employee tracking for offsite teams. Reviewers also frequently mention reporting for job costing, hours visibility, and payroll checks.

Answer based on 44 reviews

Integrations

### Which third-party tools and platforms does Timecloud integrate with?

Timecloud integrates with Xero, MYOB Business, MYOB Greentree, Crystal Payroll, JobPack, and Auto Decision Platform. It connects accounting and payroll systems for timesheets, payroll exports, and record keeping, with Xero appearing most often in product mentions.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Timecloud offer?

Timecloud provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct instruction, live online sessions and webinars cover guided learning remotely, documentation serves as written reference material, and videos offer self-paced visual guidance for teams getting started.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Timecloud offer, and how do users rate the experience?

Timecloud offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat. Users generally describe support as responsive, patient, and helpful during setup and troubleshooting, with quick answers by email and phone. A few mention slower early responses, limited training, or minor implementation miscommunication.

Answer based on 33 reviews

Payroll

### How well does Timecloud handle payroll?

Timecloud makes payroll faster and more accurate for many teams through digital timesheets, approvals, and payroll exports. Small businesses, multi-site employers, and payroll admins often value easier hour tracking, job costing, and software integration, though complex pay rules, reporting needs, and initial setup can require extra training and adjustment.

Answer based on 24 reviews

## Features

AI summary

Based on 11,912 Time Clock reviews

Capterra data shows that buyers of time clock software rank the following features as their top priorities:

-   **Clock In/Out** (**66%** of reviewers rated this feature as critical)
-   **Employee Time Tracking** (**60%**)
-   **Timesheet Management** (**53%**)

Timecloud supports all three of the features reviewers value most: **Clock In/Out**, **Employee Time Tracking**, and **Timesheet Management**. Together, these capabilities help businesses record work hours accurately, monitor employee time consistently, and manage timesheets more efficiently, allowing teams to improve payroll accuracy and keep daily operations on track.

Clock In/Out

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track employees' arrival and departure timings for payroll purposes

Timesheet Management

4.8 (23)

91.30% of 23 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Mobile Access

4.6 (17)

88.24% of 17 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Payroll Management

4.6 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Online Time Clock

4.6 (17)

58.82% of 17 reviewers that rated this feature as important or highly important

Track/log the amount of time employees worked per job using a timer

Attendance Tracking

4.8 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Timecloud 101 features

### All Features
- Absence Management: Manage and track employee attendance
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Time Capture: Automate recording of time to reduce human error
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Biometric Recognition: Facial or other physical recognition to confirm identity
- Break Management: Manage and track employee breaks
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Time Tracking: Track and measure time worked for employees
- Estimating: Estimate expected cost based on various factors before a project begins
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- FMLA Administration: Track employee time off under the family and medical leave act (FMLA)
- Forecasting: Form predictions based on past and present data/trends
- Geofencing: Virtual perimeter for a real-world geographic area
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Labor Management: Manage the attendance, schedule, and payroll of the labor workforce
- Leave Policy Management: Create and manage leave policies including multiple policies per department, branch, shift, region, etc.
- Leave Tracking: Manage and track employee attendance
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Lockout Periods: Ensure employees can only clock in and out during certain times.
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Offline Time Tracking: Track employee and task times without internet connection
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Online Time Tracking: Track employee and task times using internet connection
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Integration: Facilitates integration with multiple third-party payroll systems
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
- Project Time Tracking: Measure time to completion or hours worked for projects
- Punch card: Clock in and out online or with a card
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Allocation: Assign available resources to various projects and tasks
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Management: Facilitate the scheduling and coordination of employee shifts
- Shift Scheduling: Schedule shifts via online calendars and available employees
- Shift Swapping: Managing and trading shift details between employees
- Sick Leave Tracking: Track and manage sick leave time
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Time Tracking by Client: Track time worked per client
- Time Tracking by Project: Track time worked per project
- Timesheet Management: Track the amount of time spent on a job or task
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Variable Workforce: Utilize third party services to cover unforeseen labor needs

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (74)

4.3

Based on 74 reviews

## Pricing

Value for money

4.4 (62)

Free Trial

Essential

Custom Quote Available

It includes:

-   Automated Timesheets
-   Employee Time Clock
-   Mobile App
-   Standard Reports
-   Ticket Support
-   Basic Onboarding
-   Configurable Overtime Policies
-   Break & Overtime Compliance

Professional

Custom Quote Available

It includes:

-   Productivity Reports
-   Centralised Staff Roster
-   Job Costing
-   Human Resources
-   Visitor Management
-   Leave Management
-   Payroll Integration
-   Email support
-   Advanced Onboarding

Enterprise

Custom Quote Available

It includes:

-   Roles and Permissions
-   HR Dashboard
-   Custom Reporting
-   Geofencing
-   Call Support
-   Enterprise onboarding & training
-   Award Interpretation

Value for money

4.4 (62)

4.4

Based on 62 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[

Auto Decision Platform](https://www.capterra.com/p/173166/ADP/)[

JobPack](https://www.capterra.com/p/119528/JobPack-Production-Suite/)[

Crystal Payroll](https://www.capterra.com/p/231495/Crystal-Payroll/)[

MYOB Greentree](https://www.capterra.com/p/226722/MYOB-Greentree/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (73)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (73)

4.8

Based on 73 reviews

## User reviews

Overall rating

4.5

Based on 74 reviews

Filter by rating

5(43)

4(25)

3(6)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KD

Kate D.

Management

Hospitality

### "Easy to use once set up"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 11, 2026

Pros

Once set up, Timecloud is very user-friendly and has streamlined our timekeeping and payroll processes. The system is easy to use, and it is straightforward to make changes (and also undo things - which is important!). Clocking in and clocking out is easy, setting up new employees is straightfoward as well as updating their profiles. The team at Timecloud are also very helpful, responsive and solutions focused. The Geofencing works well, leave application is straightforward and our payroll provider finds the reports very useful. Timecloud also built a custom report for our provider.

Cons

The setup process took longer than anticipated (unsure if that was our issue!), and there were quite a few glitches along the way. The rostering system was also more manual than smart (again - perhaps something that we had misunderstood).

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

[Tanda](https://www.capterra.com/p/143817/Tanda/)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

[Droppah](https://www.capterra.com/p/255470/Droppah/)

[RosterElf](https://www.capterra.com/p/171356/RosterElf/)

Reasons for choosing Timecloud

New Zealand based, good demo, professional to deal with

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Stacey W.

Payroll

Food Production

### "Exceptional Service and Fast Delivery"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 8, 2026

Pros

From start to finish the implantation process was great and fast. It has been great for our team with clock in & out & having the geofencing is great. It has been great for time tracking. It is easy to use and easy to train anyone to use.

Cons

The only things we have found are things that we have been told can be improved or are going to be implemented in future.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 16, 2026

Thank you, Stacey, for the great feedback. We’re glad to hear the implementation process was smooth and that Timecloud has made clocking in, geofencing and time tracking easier for your team. We also appreciate your feedback on areas that could be improved. Our team is always working to strengthen the platform! Thanks again for choosing Timecloud.

AJ

Ann J.

Office administrator

Construction

### "Set up of Timecloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2026

Seungmin was patient and took his time to help me with setting up. There was nothing too much time wise or explanation for a fairly lay technical person. The whole experience was positive

Pros

Simple language used to set up and clear instructions were given to ensure the implementation of the system was smooth

Cons

Nothing it was explained very clearly. Even when there was difficulty with the map barrier it was sorted quickly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2026

Thanks, Ann. We appreciate you taking the time to share this. It’s great to hear the setup was clear, the support was helpful, and that Seungmin made the whole process easy to follow. We’re also pleased we could get your map barrier sorted quickly and support your team with Job Tracking and Geofencing.

AH

Anita H.

Admin

Construction

### "Great time tracking tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2026

Great service with good support. Easy to use. Has a good layout and reporting is straightforward. Happy 😊

Pros

Excellent support with setup and getting started through teams. Excellent for being able to answer questions in person.

Cons

Nothing to complain about at all. Everything is going smoothly and I haven’t had any major obstacles.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 27, 2026

Hi Anita, thanks for your review. We’re happy to hear you’re enjoying Timecloud’s time tracking module and finding it easy to use. We’re also glad the setup and support have been smooth. Let us know if you’d ever like to explore more modules, including Rostering, HR, Announcements and more.

LE

Logan E.

Kaiwhakarite

Education Management

### "Drifting in the Timecloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 17, 2026

They have been very patient and supportive while I’ve been learning and implementing the system, making the whole process much smoother and less stressful.

Pros

Timecloud is very easy to use, with simple sign-in and reliable face recognition. It makes tracking staff attendance, setting shifts, and managing hours for payroll quick and efficient.

Cons

It would be good to customise the clock-in greeting, as we are a Maaori based workplace. Would be good to get a 'Kia ora' from it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2026

Thanks, Logan, for your feedback! It’s great to hear Timecloud has made staff attendance, shifts and payroll easier to manage for your team. We also appreciate your suggestion around having a custom clock-in greeting!

FP

Fiona P.

Business Manager

Construction

### "Streamlined payroll processing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2025

Pros

TimeCloud has streamlined our payroll process with ease. It has provided in depth job costing reporting, has eliminated any manual timesheet entering by having the app available to staff to clock in and out at any time. It has given us greater visbility over employee hours, enabling us to manage lateness with available reports. It has greatly reduced our admin hours in processing payroll.

Cons

There has not been any negatives, the support team have been fantastic working out any implementation problems.

Switched from

[Aussie Time Sheets Workforce TNA](https://www.capterra.com/p/197689/Aussie-Time-Sheets-Workforce-TNA/)

We had a fingerprint scanner that did not work half of the time, we always had issues with data not imprting, and if the workplace was shut when the employee finished their shift after hours they could not clock off.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 10, 2026

Thank you, Fiona, for your feedback. It’s great to hear Timecloud has made payroll, job costing and time tracking easier for your team, while cutting down admin time. We also appreciate your comments about our support team and the help they’ve provided during implementation!

LF

Lynne F.

NZ Payroll Manager

Package/Freight Delivery

### "What is this "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 15, 2025

Wonderful, all services provided helpful support and ease of use, ease of downloading information into IMS

Pros

Ease of use, Timecloud personel pleasant to work with and helpful along every stage, Services what we required

Cons

The date settings do not hold and this is time consuming and possibly leads to error in information downloads

Alternatives considered

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Reasons for choosing Timecloud

Availability and ease of use, Already used in one company so some knowledge No listed but looked at Human force and Timeflier - Have to put something in the above field so have selected Adobe Reader

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 16, 2025

Thank you so much for your review Lynne! We're thrilled to hear that you find Timecloud easy to use and that our personnel have been pleasant and helpful throughout your experience. It's fantastic to know that our services are meeting your requirements and that you find the ability to download information into IMS so beneficial. We're glad to have you as a customer and are committed to making your experience with Timecloud the best it can be.

GS

Georgie S.

Accounts Administrator

Construction

### "VIP Coatings Limited"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

I can't fault Timecloud - our rep \[sensitive content hidden\] is awesome to work with and replies within minutes whenever I need help with something. The system is user friendly, easy to navigate and nice on the eyes.

Pros

I like the simplicity of the Time & Attendance, there is also options to allow shift limits for staff hours. Pulling out total hours for each employee is also super easy.

Cons

When allocating 'sick, annual leave' etc it automatically adds on the hours instead of leaving as is.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 15, 2025

Thanks so much for your positive review and valuable feedback Georgie! We're thrilled to hear you're finding our Time &amp; Attendance system simple to use, and that features like shift limits and pulling total hours have been helpful for you. We're also incredibly proud to hear about the great experience you've had with your dedicated account manager and their quick support. Our goal is to make sure our customers feel fully supported, and it's fantastic to know we're hitting the mark there.

KY

Kristy Y.

Admin

Construction

### "Employee management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2025

Reduced payroll time frame. Customer support has been fantastic, if I have any issues \[sensitive content hidden\] has always scheduled support appointments & provided answers within a reasonable timeframe. Highly recommend TimeCloud

Pros

Payroll has became more efficient being able to view & export reports using the employee attendance & time tracking.

Cons

Time cloud has meet all my needs so far. .

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 15, 2025

Thanks for the fantastic review Kristy! We're so glad to hear that using Timecloud has made your payroll process more efficient and that you're finding our reporting and attendance tracking features so useful. It's also wonderful to know that our customer support, and specifically your dedicated account manager, has been so helpful and responsive. Providing great support is a top priority for us, and it's great to hear that we're delivering on that promise. We'll be sure to pass your kind words along to the team. We appreciate you recommending Timecloud and are happy to hear that we've met all your needs so far!

DQ

Darren Q.

Finance Manager

Construction

### "Excellent Timesheet Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2025

Overall experience is great, good feedback not only from payroll officer but also from our site employees. \[sensitive content hidden\] from Timecloud has provided excellent customer service through the setup, testing and after-sale process.

Pros

Easy to use, layout/user interface is excellent (compared to other Timesheet software), and also customisable to suit Australian payroll environment

Cons

As our business is growing we may need more functionality to suit our needs, hope Timecloud to have more functions in the near future.

Switched from

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

We were actually using Onsite Connect, but unable to find from the list. TimeCloud is way much better user interface, much easy to use, more functions, able to integrate to Xero

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reasons for choosing Timecloud

In addition to Employment Hero and Deputy, there are other alternative products I've tried. But TimeCloud has better user interface, easier to setup and use, and more flexible to customise. I believe that, although you can get use to a certain software after a while, but a good software like TimeCloud will always have good user interface at first time use - on the other words, if a software can't make it clear and easy enough to use, why should I trust the development team that they are caring about customer?

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 2, 2025

Thank you for the fantastic review, Darren! We're so glad to hear that Timecloud's user-friendly interface, customisation for Australian payroll, and excellent customer service have made a positive impact on your business. We'll be sure to pass on your kind words to your Dedicated Account Manager. We're proud to have earned your trust and look forward to continuing to support your business.

[View all Reviews](https://www.capterra.com/p/188513/TimeCloud/reviews/)

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