--- title: "Timecloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Timecloud the right Time Clock solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/188513/TimeCloud/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Timecloud 4.5 (74) [View alternatives](https://www.capterra.com/p/188513/TimeCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Timecloud Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews LE Logan E KaiwhakariteEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “It makes tracking staff attendance, setting shifts, and managing hours for payroll quick and efficient.“ April 17, 2026 CN Christine N Senior AdministratorMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: More than 2 years. “Updates sometimes occur with affect the accounting system we use which incurs costs from IT department to correct“ July 29, 2025 LE Logan E KaiwhakariteEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “They have been very patient and supportive while I’ve been learning and implementing the system, making the whole process much smoother and less stressful.“ April 17, 2026 ZJ Zaineb J General Manager Building Materials, 51 - 200 employeesUsed the software for: Less than 6 months. “Ring fencing and location tracker is not very up to date“ November 22, 2022 AJ Ann J Office administratorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Seungmin was patient and took his time to help me with setting up.“ June 2, 2026 HD Helma D Office ManagerFood Production, 11 - 50 employeesUsed the software for: More than 2 years. “Perhaps with too many employees or too much outdated information stored it will not transfer info to our MYOB EXO payroll program.“ August 18, 2022 LE Logan E KaiwhakariteEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Timecloud is very easy to use, with simple sign-in and reliable face recognition.“ April 17, 2026 MO Maureen O IT SupportBuilding Materials, 11 - 50 employeesUsed the software for: Less than 6 months. “Rostering etc - as we do not need to use it.“ September 25, 2023 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roger S. Sales Manager Furniture Used the software for: 1-2 years ### "Time Cloud - Acacia Furniture" November 2, 2021 5.0 Been excellent for us. I recommend it to everyone I talk to when discussing this area in a business. Pros We are a family business that has been operating since 1981. Our business didn't have any forms of data collection for about 25 years. Time cloud has allowed up to report on all the activities that are happening in the business, eg machinery maintenance, goods received, jobs. This has allowed us to create a report on how many hours we are spending on non-billable activities vs how many hours we are adding value. The program gives us a host of options for reporting and it very easy to use. Cons I would love to see further updates done to the expected costs feature. For example an area where freight costs and material costs could be put in. That way it would lead to a report that could give you all the expected costs of a job + the labour cost and then maybe even add in an invoice amount which in turn leads to a GP amount + GP percentage for each job. Reason for choosing Timecloud Timecloud was the first one to come up on google. I noticed it was an NZ company which in my limited experience seem to be further ahead than Aussie companies. I gave \[SENSITIVE CONTENT\] a call and he had me hooked in 30 minutes:):). Review Source LF Lynne F. NZ Payroll Manager Package/Freight Delivery Used the software for: Less than 6 months ### "What is this " September 15, 2025 4.0 Wonderful, all services provided helpful support and ease of use, ease of downloading information into IMS Pros Ease of use, Timecloud personel pleasant to work with and helpful along every stage, Services what we required Cons The date settings do not hold and this is time consuming and possibly leads to error in information downloads Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Timecloud Availability and ease of use, Already used in one company so some knowledge No listed but looked at Human force and Timeflier - Have to put something in the above field so have selected Adobe Reader Review Source Response from Timecloud September 16, 2025 Thank you so much for your review Lynne! We're thrilled to hear that you find Timecloud easy to use and that our personnel have been pleasant and helpful throughout your experience. It's fantastic to know that our services are meeting your requirements and that you find the ability to download information into IMS so beneficial. We're glad to have you as a customer and are committed to making your experience with Timecloud the best it can be. HD Helma D. Office Manager Food Production Used the software for: 2+ years ### "Keep your Customer Service Tech." August 18, 2022 3.0 As you can gather I do not have a high opinion of the program BUT I due to a number of our staff hours not transferring to MYOB I have had contact with \[SENSITIVE CONTENT\] who has done his darndest to sort this for us. Even he could not figure what the problem was so had to create a whole new report for us to transfer hours from Timecloud to MYOB. I found \[SENSITIVE CONTENT\] great to converse with - I would give him a 5 Star review for his manner and patience to guide me through to a solution. Pros That you have a good tech to assist with problems. Cons After using the MYOB software this is no comparison. This is a very slow and if one moves too fast on it there is an extra slow or no movement to the next empoyee. It bombs out sometimes. Perhaps with too many employees or too much outdated information stored it will not transfer info to our MYOB EXO payroll program. Review Source JM Jody M. Finance and Admin Manager Fishery Used the software for: Less than 6 months ### "Easiest Software to use" December 18, 2019 5.0 My overall experience has been awesome. great customer service, help was always at the end of an email for phone and you never have to wait for hours waiting to be answered. Pros This software is very easy to understand and navigate even for people that's aren't that computer literate. Cons Haven't came across anything I don't like yet. Reason for choosing Timecloud The handling of my queries, the price and the expertise about thumbprint versus palm print and the best to use. Time cloud never sold me something that I didn't need. Very thorough introduction. Review Source LE Logan E. Kaiwhakarite Education Management Used the software for: Less than 6 months ### "Drifting in the Timecloud" April 17, 2026 5.0 They have been very patient and supportive while I’ve been learning and implementing the system, making the whole process much smoother and less stressful. Pros Timecloud is very easy to use, with simple sign-in and reliable face recognition. It makes tracking staff attendance, setting shifts, and managing hours for payroll quick and efficient. Cons It would be good to customise the clock-in greeting, as we are a Maaori based workplace. Would be good to get a 'Kia ora' from it. Review Source Response from Timecloud April 21, 2026 Thanks, Logan, for your feedback! It’s great to hear Timecloud has made staff attendance, shifts and payroll easier to manage for your team. We also appreciate your suggestion around having a custom clock-in greeting! KY Kristy Y. Admin Construction Used the software for: 1-2 years ### "Employee management " September 3, 2025 5.0 Reduced payroll time frame. Customer support has been fantastic, if I have any issues \[sensitive content hidden\] has always scheduled support appointments & provided answers within a reasonable timeframe. Highly recommend TimeCloud Pros Payroll has became more efficient being able to view & export reports using the employee attendance & time tracking. Cons Time cloud has meet all my needs so far. . Review Source Response from Timecloud September 15, 2025 Thanks for the fantastic review Kristy! We're so glad to hear that using Timecloud has made your payroll process more efficient and that you're finding our reporting and attendance tracking features so useful. It's also wonderful to know that our customer support, and specifically your dedicated account manager, has been so helpful and responsive. Providing great support is a top priority for us, and it's great to hear that we're delivering on that promise. We'll be sure to pass your kind words along to the team. We appreciate you recommending Timecloud and are happy to hear that we've met all your needs so far! CN Christine N. Senior Administrator Mechanical or Industrial Engineering Used the software for: 2+ years ### "Timecloud saves time and money" July 29, 2025 5.0 Very positive so would recommend to other Business's looking for this type of software. Initial set up not hard and support has been good. Pros Time tracking makes job costing and payroll a breeze. Our company ran a very manual system for tracking time spent per job and also ran old fashioned time cards. Timecloud has changed all that! Cons Updates sometimes occur with affect the accounting system we use which incurs costs from IT department to correct Review Source Response from Timecloud August 6, 2025 Thanks for the great review, Christine. We’re glad Timecloud has transformed time tracking, job costing and payroll for your engineering team. Our platform is built to streamline workforce management in fast-paced industries, especially those moving from manual systems. We appreciate your feedback and are always working to ensure smooth integration with accounting software. Thanks for being part of the Timecloud community. AH Anita H. Admin Construction Used the software for: Less than 6 months ### "Great time tracking tool" April 17, 2026 5.0 Great service with good support. Easy to use. Has a good layout and reporting is straightforward. Happy 😊 Pros Excellent support with setup and getting started through teams. Excellent for being able to answer questions in person. Cons Nothing to complain about at all. Everything is going smoothly and I haven’t had any major obstacles. Review Source Response from Timecloud May 27, 2026 Hi Anita, thanks for your review. We’re happy to hear you’re enjoying Timecloud’s time tracking module and finding it easy to use. We’re also glad the setup and support have been smooth. Let us know if you’d ever like to explore more modules, including Rostering, HR, Announcements and more. Neil M. Manufacturing Manager Consumer Goods Used the software for: 2+ years ### "Pacific Wallcoverings Limited" January 9, 2020 4.0 Very happy with the product Pros \- Easy to use, gives us quick reporting options and is great for evacuations. Cons Would like to tailor the format of the reports Would be good to have a visual output that could show on a who's in screen Reason for choosing Timecloud We upgraded from finger scanner to face scanners Review Source Emre Ç. Software Developer Computer Software Used the software for: Less than 6 months ### "I like this one" September 4, 2022 4.0 Pros We used it to follow the staff leaves, I think it should be evaluated positively in general. Cons I didn't have a bad experience I think it's great. Review Source BW Brendan W. Managing Partner Individual & Family Services Used the software for: Less than 6 months ### "Review from a Disability Support Provider" October 26, 2021 5.0 We are saving a lot of time and money on managing workers shifts as this can be done remotely by them. The ease of use for staff means that it is simple and easy for them to use. The team at Timecloud are the biggest benefit to this software. To work with such a community minded service is a wonderful experience. All staff work very hard to ensure positive results and their customer service is unmatched! Pros The software is user friendly and basic which limits the errors that can occur. This in turn has a positive impact on back end work. Cons There were some minor miscommunications in the implementation that meant certain functions did not work as we thought however the team at Timecloud worked effortlessly to resolve this with us. Review Source GM Greg M. Production Manger Civil Engineering Used the software for: 1-2 years ### "Great time management system " August 26, 2021 4.0 Pros Using the Timecloud system got rid of inaccurate paper time sheets. Cons Sometime have to rescan guys into the system as it stops logging in and out. Review Source LL Lorinda L. Production Assistant Packaging and Containers Used the software for: 6-12 months ### "Pros & Con for TImeCloud" June 28, 2022 5.0 Pros Super easy and efficient to set new employees up and use. When admin is logged in, excellent to keep track of employees clock on and off. Easy and quick to download time sheets to Xero. Cons The setting up of peoples palms / fingerprints is extremely touchy. Doesn't always pick these up when they clock in and out. Overall, 10/10 Review Source TG Trevor G. Regional Operations Manager Retail Used the software for: 6-12 months ### "Great value for money! " October 18, 2021 5.0 The overall experience has been fantastic. Pros We've been using this software for over six months and it has proven to be a valuable part of our business needs now. The tracking of my technician's that work offsite has already saved my company many thousans of dollars. Cons The internal aspect of integrating your software with our HR system. Reason for choosing Timecloud Niall sold this product to me and I felt it would add value to my businesses. Review Source TM Travis M. Workshop Manager Construction Used the software for: Less than 6 months ### "Vancisco Review" November 23, 2022 4.0 I am happy with the overall experience. Pros It has helped us streamline of weekly pays towards staff split into cost codes Cons There has been some bugs with the system at times, but after notifying me contact they have been resolved fairly quickly. Reason for choosing Timecloud This product had all the key criteria's met for our needs. Review Source JC Jack C. Factory Manager Construction Used the software for: 6-12 months ### "Excellent value for money" October 25, 2021 4.0 Pros The team at timecloud are very helpful with making this product work for us. Any customisations and adjustments needed they are willing and capable to make these happen. Cons The website can be a little bit slow at times making it a bit frustrating to approve timesheets. Review Source EB Eric B. Chief Operating officer Transportation/Trucking/Railroad Used the software for: 1-2 years ### "My review of Time cloud" December 19, 2019 5.0 100% reliable and needed for our industry, cant see working without it now. Pros Finger print software is a huge support for an industry that is 24/7 with different types of shift starting times. Cons Some reports or reporting not well utilised, maybe due to the need of user training to optimise the availability of its capabilities. Reason for choosing Timecloud N/A Review Source HR Hayley R. Account Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Timecloud and HRV" August 26, 2022 5.0 Pros We have the finger print scanner, the ease of use is great ! Cons We people dont use it all the time and you have to manually enter hours 1 by 1 Review Source JL Janet L. CFO Plastics Used the software for: 2+ years ### "TimeCloud" December 19, 2019 5.0 Pros Advanced but easy to use as very user friendly. Cons Nothing as we haven't really had problems. Review Source PL Patrick L. Operations Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Reminder" December 19, 2019 4.0 Pretty good Pros Multiple scan - Palm, finger and password. Cons There is no reminder next morning when there is no logout at the end of day. If there is a reminder and then able to keep in the time of previous logout. Review Source MO Maureen O. IT Support Building Materials Used the software for: Less than 6 months ### "Review" September 25, 2023 4.0 Pros Facial recognition scanning, as it makes the check in and check out process quick and easy for employees. Cons Rostering etc - as we do not need to use it. Review Source PR Peter R. GM Wholesale Used the software for: 6-12 months ### "Timecloud plugs the gap" December 19, 2019 5.0 Timecloud has saved us from wasted hours or processing manual time sheets, it has also tightened up on attendance. Pros Ease of implementation and support to get it up and running Cons Support was a little slow at the beginning but we worked through it okay Review Source GP Guido P. General Manager Hospitality Used the software for: 2+ years ### "User Friendly " December 19, 2019 5.0 Pros easy to use, can use remotely, easy to upload data into MYOB Cons After 3 months you have to switch to History Review Source ML Megan L. Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Time Cloud" December 18, 2019 5.0 Great, very easy to use Pros The ease of use, and accuracy of times. THe reports are easy to read as well, and easy to relay in to my payroll Cons Not the software - but getting my staff to remember to clock in and out! Reason for choosing Timecloud Just looked simple Review Source DM Denise M. Contracts Accounts Manager Construction Used the software for: Less than 6 months ### "Easy Use" December 20, 2019 4.0 Pros Easy to get around, ties in with existing payroll software. Great support and training provided. Cons Nothing that I have come across as yet, it is still early days and we have not yet fully implemented it but at this stage no issues. Reason for choosing Timecloud NZ based and meets our needs. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.