---
title: "Exclaimer Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Exclaimer Software - reviews, pricing plans, popular comparisons to other Email Signature products and more."
source_url: "https://www.capterra.com/p/188561/Exclaimer-Cloud/"
page_type: "product"
language: "en"
---

# 

 Exclaimer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Exclaimer

## What is Exclaimer?

Exclaimer is the leading provider of email signature management solutions for Microsoft and Google email services. Its scalable cloud-based platform enables organizations to centrally manage and automate email signatures, ensuring regulatory compliance, operational efficiency, and brand consistency. Built for IT teams, Exclaimer simplifies administration by eliminating manual updates, reducing security risks, and maintaining full control over corporate email communications. Exclaimer delivers 20 billion email signatures from 9 million email accounts across 80,000 organizations annually. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.

## What is Exclaimer used for?

[Email Signature](https://www.capterra.com/email-signature-software/)[Email Management](https://www.capterra.com/email-management-software/)

Overall rating

Based on 585 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Seamless Microsoft 365 integration

Easy cloud-based deployment

Frequent technical glitches and delays

Email routing and spam complications

Starting price

$0.9

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Exclaimer alternatives

Highest Rated

[5.0 (108)](https://www.capterra.com/p/203958/BrandMail/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (551)](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/reviews/)

Starting price

$0.81

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (63)](https://www.capterra.com/p/182569/Dynasend/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (683)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/188561/Exclaimer-Cloud/alternatives/)

## FAQs about Exclaimer

Overview

### What problems does Exclaimer solve?

Exclaimer solves inconsistent email signatures, off-brand messaging, missing disclaimers, and time-consuming manual updates by centrally managing signatures across Microsoft 365, Google Workspace, desktops, and mobile devices. IT teams, marketing, communications, and multi-brand or multi-location organizations benefit most from automated deployment, directory-driven personal details, and department-specific campaigns.

Answer based on 195 reviews

Overview

### Which roles and teams benefit most from Exclaimer?

Exclaimer is most used by IT administrators, system engineers, and IT managers who centralize email signature deployment, enforce branding, and reduce manual updates. Marketing teams use it to maintain consistent campaigns and promotions, while directors, CEOs, and operations leaders rely on it for professional communications, governance, and brand control across the organization.

Answer based on 585 reviews

Overview

### What company size and industries is Exclaimer built for?

Exclaimer is built for IT teams, with strongest adoption among small businesses at 71% and Information Technology and Services at 22%. It also serves midsize businesses at 22% and enterprises at 7%, with additional use in Construction and Computer & Network Security, primarily for managing email signatures.

Answer based on 585 reviews

Features and Usability

### What are the key features of Exclaimer?

Exclaimer includes core signature management features like centralized signature creation, signature templates, and user management, plus differentiators such as Active Directory and Microsoft 365 integration, server-side signature deployment across devices, and campaign-specific signatures for marketing banners. Preview testing and drag-and-drop editing are also commonly cited.

Answer based on 429 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Exclaimer starts at $0.90/user/month for Starter, with Standard at 1.45 and Pro at 1.75 per user/month; a free trial is available. Reviewers often call it good value and easy to deploy, though some small businesses find it pricey, and template migration or import help can add extra cost.

Answer based on 41 reviews

Integrations

### Which third-party tools and platforms does Exclaimer integrate with?

Exclaimer integrates with over 20 platforms, centered on email and identity tools such as Microsoft Outlook, Microsoft 365, Microsoft Entra ID, Microsoft Azure, and Google Workspace. It also connects with scheduling and feedback apps including Calendly and Customer Thermometer, plus security-related tools like MimeCast Email Security.

Answer based on 148 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Exclaimer?

Exclaimer is generally quick to onboard for everyday users and nontechnical staff, who often find it intuitive and self-explanatory. It offers in-person training, live online sessions, webinars, videos, and documentation. Admins typically need more time for initial setup, template migration, Azure or AD syncing, and advanced signature rules.

Answer based on 21 reviews

Getting Started and Support

### What customer support options does Exclaimer offer, and how do users rate the experience?

Exclaimer offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as quick, knowledgeable, and helpful during setup, troubleshooting, and template work, with strong documentation. Some report slower replies, scheduling delays, uneven onboarding, and occasional frustration with unresolved or follow-up-heavy cases.

Answer based on 169 reviews

Security

### How does Exclaimer handle data security and access control?

Exclaimer uses secure Microsoft 365 integration, modern authentication, centralized administration, and permission-based access so admins can assign signature editing rights. It generally fits existing Outlook security setups and hybrid environments. Some reviewers, however, wanted stronger two-factor authentication, better server-side security transparency, fewer global admin requirements, and less frequent reauthentication.

Answer based on 15 reviews

## Who uses Exclaimer?

Based on Capterra reviews from the past 4 years

## Pros and Cons

Seamless Microsoft 365 integration

95% positive reviews out of 37

Most reviewers describe integrations with Microsoft 365, Azure, and Google Workspace as quick, simple, and reliable.

Jimmy H.

IT Manager, 51 - 200 employees.

"Works exactly as advertised and integrates seamlessly with Azure / M365 / Outlook."

Frequent technical glitches and delays

56% negative reviews out of 63

Some reviewers report bugs and issues like slow support, portal navigation difficulties, and occasional software instability.

Michael M.

IT Administrator, 51 - 200 employees.

"I needed to have a support case open because of a fetch data error to find out that your company prefers the plugin over the local client."

Easy cloud-based deployment

94% positive reviews out of 33

Most reviewers find cloud integrations enable smooth migration, straightforward setup, and effortless management through a user-friendly interface.

Email routing and spam complications

50% negative reviews out of 40

Some users comment email management can cause mail routing issues, spam flagging, and interruptions in email delivery.

Consistent professional email branding

95% positive reviews out of 22

Most reviewers indicate branding ensures uniform, professional email signatures and reinforces brand identity company-wide.

Rob S.

Marketing Manager, 501 - 1,000 employees.

"Its flexibility and ease of use and that it integrates easily with customer thermometer and that autosignatures are brand aligned and include all legal disclaimers as well as allowing us to promote marketing campaigns for different groups."

## Features

AI summary

Based on 1,224 Email Signature reviews

Capterra reviewers highlight these as the features buyers value most when choosing email signature software:

-   **Signature Management** (**53%** of reviewers rated this feature as critical)
-   **Signature Creation** (**56%**)
-   **Secure Data Storage** (**67%**)

Exclaimer includes **Signature Management** and **Signature Creation**, giving teams a central way to control brand consistency and build professional signatures across the organization. However, it does not offer **Secure Data Storage**. Instead, it provides other features that reviewers also consider important, including **Real-Time Updates** (**43%**), **Customizable Templates** (**41%**), and **Customizable Fields** (**37%**). These features help businesses keep signatures current, tailor designs to different users or departments, and maintain a more consistent customer-facing brand presence.

Signature Management

4.4 (307)

71.99% of 307 reviewers that rated this feature as important or highly important

With this capability, you can centrally manage and update signatures for all users, departments, or groups, often integrating seamlessly with Office 365 and Azure AD. Reviewers appreciate the flexibility, time savings, and ability to assign signatures based on rules or schedules.

Signature Creation

4.3 (314)

76.43% of 314 reviewers that rated this feature as important or highly important

Exclaimer offers a straightforward way to design and personalize signatures using drag-and-drop tools, templates, and integration with Office 365. Some reviewers find it easy and flexible, while others mention a learning curve, occasional bugs, and challenges with image placement.

Real-Time Updates

3.5 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

Customizable Templates

4.4 (56)

58.93% of 56 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Customizable Fields

4.3 (43)

72.09% of 43 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Signature Templates

4.1 (250)

49.20% of 250 reviewers that rated this feature as important or highly important

You get a variety of pre-designed templates that simplify signature setup and customization for different users or departments. Reviewers appreciate the time savings and ease of use, but some say templates can be basic or require further customization.

Exclaimer 51 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Auto Update: It gives you automatic updates of signatures whenever user details change, syncing with Active Directory or Office 365. Users think this reduces manual effort and ensures consistency, though some mention occasional delays or issues with update frequency.
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Specific Signature: This aspect helps you run marketing campaigns or event promotions by scheduling or rotating campaign-specific banners and signatures. Reviewers indicate it’s valuable for marketing, easy to schedule, and flexible, though some mention limited functionality in certain versions.
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Image Library: Store and manage images
- Inbox Management: Organize, prioritize, and manage incoming communications
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Preview Functionality: Preview materials before finalizing projects
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Signature Creation: Exclaimer offers a straightforward way to design and personalize signatures using drag-and-drop tools, templates, and integration with Office 365. Some reviewers find it easy and flexible, while others mention a learning curve, occasional bugs, and challenges with image placement.
- Signature Management: With this capability, you can centrally manage and update signatures for all users, departments, or groups, often integrating seamlessly with Office 365 and Azure AD. Reviewers appreciate the flexibility, time savings, and ability to assign signatures based on rules or schedules.
- Signature Templates: You get a variety of pre-designed templates that simplify signature setup and customization for different users or departments. Reviewers appreciate the time savings and ease of use, but some say templates can be basic or require further customization.
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Features

4.3 (585)

4.3

Based on 585 reviews

## Pricing

Value for money

4.3 (521)

Free Trial

[View pricing plan details](https://www.capterra.com/p/188561/Exclaimer-Cloud/pricing/)

Starter

$0.90

Per User,Per Month

It includes:

-   One Signature template
-   Centrally managed, organization wide
-   Auto-update details with directory sync
-   Add banners, icons and headshots
-   Choose from a pre-built template library
-   Users see their signature before sending
-   Support for all devices including mobile
-   Legal disclaimers on every email
-   24/5 support via email

Standard

$1.45

Per User,Per Month

It includes:

-   Up to 10 signature templates
-   Unique signatures for different departments and teams
-   Manage different banners for your campaigns
-   Schedule signatures and banners
-   Target recipients with specific signatures and banners
-   Automatically rotate between banners
-   Users can add/edit their own details (e.g. personal pronouns)
-   Collect feedback with one-click surveys
-   Handheld onboarding experience
-   Additional 24/5 support via live chat

Pro

$1.75

Per User,Per Month

It includes:

-   Unlimited signature templates
-   Advanced signature scheduling
-   Include feed of social media posts
-   Apply banners above your emails
-   Signature usage and engagement dashboards
-   Share vCards with email recipients
-   Unlimited edits to user details (e.g. personal pronouns)
-   Enhanced feedback management
-   Salesforce integration
-   Access to audit log
-   Ongoing customer success
-   Additional 24/5 support via phone

Value for money

4.3 (521)

4.3

Based on 521 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

## Support, customer service and training options

Customer Service

4.4 (548)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (548)

4.4

Based on 548 reviews

## User reviews

Overall rating

4.5

Based on 585 reviews

Filter by rating

5(370)

4(181)

3(25)

2(1)

1(8)

Mentioned topic

Sorted by most recent

RR

Richard R.

Support Manager

Real Estate

### "Exclaimer custom signatures for Marekting Campaigns"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 9, 2025

It worked well for a time, and the brands using it wanted to explore more of the features. This enabled the business to focus on marketing and the IT team to focus on creating custom signatures.

Pros

Standard signature across the group and the ability to make ad hoc changes to signatures for marketing campaigns.Works well and provided what we needed.

Cons

not as easy to copy signature templates easily, and presented issues when managing multiple signatures for a branch/brand, making it challenging to manage.

Alternatives considered

[Rocketseed Email Signatures](https://www.capterra.com/p/171493/Rocketseed/)

Reasons for choosing Exclaimer

The group still uses Exclaimer for 2 brands, but they will be moving to Rocketseed in the next financial year to streamline management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 11, 2025

Thank you for taking the time to provide this valuable feedback. We're glad to hear that Exclaimer initially met your needs, particularly with standardizing signatures and supporting ad hoc marketing changes. However, we understand your concerns around the ease of copying templates and managing multiple signatures across branches or brands. We'd appreciate the opportunity to explore these points further with you and see how we might improve your experience. Could we connect to discuss this in more detail?

KH

Kelsey H.

Information Systems Admin

Machinery

### "Exclaimer is efficient"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 11, 2025

Overall, I enjoyed using Exclaimer within our environment. Setup was fairly simple and it allowed me to update our companies email signature in one spot based off building, department, etc. Within the console, it was nice to be able to see a preview of each email signature before deploying it to all users.

Pros

I liked the ease of updating our whole companies email signatures in one platform. The setup was fairly simple and the ease of grouping employees based off department, building, etc. was extremely helpful.

Cons

The only item I found to be inconvenient was waiting for the policy to replicate across the company. I found it sometimes took 20 minutes for all users to be updated or it could take 24 hours.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jimmy H.

IT Manager

Building Materials

### "Ready to stand out with Exclaimer?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 28, 2025

Positive overall. Very straightforward product / process with consistent professional results. It's a must have for your organization!

Pros

Easily create outstanding custom professional email signatures! Works exactly as advertised and integrates seamlessly with Azure / M365 / Outlook.

Cons

We have multiple locations and need location information displayed correctly for our users. For some reason we had a minor issue of having to re-create a signature group. We weren't clear if it was something on our end, the O365 connector or the Exclaimer Signature group but with Exclaimer quick help we were able to resolve the issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

David S.

Owner

Information Technology and Services

### "The best email signature management tool on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2025

I have used Exclaimer for many years both for use within my own company and also for managing email signatures on behalf of my clients. I typically connect exclaimer to microsoft office 365 tenants for use with company emails. I have sometimes used the premade templates from exclaimer but often created my own custom templates and I have also reached out to exclaimer in the past and asked them to create a custom template for me, based on a design that I provided.

Pros

I love how easy it is to create professional and complex email signatures and to deploy them throughout the company for use by all users. I also like the reseller program and the fact that I can also manage my clients email signatures from one online dashboard.

Cons

Although the signature creation tool is quite good it is sometimes a little complicated to use and often there are quirks when it comes to setting up a signature with a specific layout. I wish this was more user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Brittany P.

Desktop Support Technician

Information Technology and Services

### "Exclaimer is an Excellent option for and Exceptional email signature."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

February 20, 2025

Exclaimer is the application that manages my client's email signatures. After implementation, I handed over the reins to the marketing director for the company to govern with ease.

Pros

Adding a new hire and assigning them a signature was a piece of cake!

Cons

There are serverside and client-side deployment options and this can be confusing to explain to a nontechnical individual who has a hybrid environment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AO

Austin O.

IT Support Engineer

Construction

### "Great Signature Resource"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 26, 2024

It has been great. Easy to set up, easy to manage, and customize when needed.

Pros

It works like magic! A great software that solves problem.

Cons

I don't have anything. It is easy to use, and easy to set up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Creative Director

Graphic Design

### "Great solution to control email branding."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 18, 2024

Its a great way to enforce and control corporate branding / signatures across emails, and prevent user-level changes that fall outside brand guidelines.

Pros

Great functionality in that it allows for more complex mail signatures that are platform agnostic and allow mobile computing to remain invisible to the receiver.

Cons

The lack of mobile-responsive and dark mode testing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JO

Joshua O.

Infrastructure Engineer

Information Technology and Services

### "A centralized signature management system is the optimal solution."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2024

Pros

Absolute solution for signature management

Cons

You cant send an email when you run out of subscription automatically, you have to disable it from the tenant security settings

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Scott C.

Partner

Marketing and Advertising

### "Terrible Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 21, 2024

Pros

Once it was set up it worked as promised.

Cons

The billing department is terrible and the customer service is even worse. They have been charging me for almost a year and not providing the service. Repeated attempts to contact support and the credit department go unanswered. I have an open case on this issues that is 6 weeks old. No update in 3 weeks despite repeated attempts to contact support. The last update I received was they were trying to get in touch with their own Credit department, which is a strange response.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Adam F.

Director of Multimedia Technology

Entertainment

### "Slightly dated UI, but capable system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 1, 2024

I've been using it for over 2 years now with minimal issues. The main downside is that it took our IT team about a year to get around to implementing some custom AD fields to sync with Exclaimer, but the system is flexible enough that we were able to move forward with more manual methods until the dev work was completed.

Pros

Exclaimer provides all of the needed organization and sectioning for our business with 3 distinct units that all rely on separated branding and control.

Cons

The UI is a little dated, and sometimes it can be tricky to get custom AD fields to sync correctly to Exclaimer.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/188561/Exclaimer-Cloud/reviews/)

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