---
title: "Exclaimer Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Exclaimer Software - reviews, pricing plans, popular comparisons to other Email Signature products and more."
source_url: "https://www.capterra.com/p/188561/Exclaimer-Cloud/"
page_type: "product"
language: "en"
publication_date: "2026-10-26"
---

# 

 Exclaimer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Exclaimer

## What is Exclaimer?

Exclaimer is the global leader in email signature management for Microsoft 365 and Google Workspace. Its cloud platform enables organizations to centrally manage and automate email signatures and video meeting branding, ensuring consistent corporate identity, reducing brand and compliance risk, and meeting regulatory requirements across everyday business communications. Built for IT and valued by Marketing and Compliance teams, Exclaimer eliminates manual updates, enforces brand governance, and gives organizations greater control over their most critical business communication channels. Exclaimer is trusted by more than 10 million users across 80,000+ organizations worldwide, including Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.

## What is Exclaimer used for?

[Email Signature](https://www.capterra.com/email-signature-software/)[Email Management](https://www.capterra.com/email-management-software/)

Overall rating

Based on 618 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Pros & cons

Seamless Microsoft 365 integration

Easy cloud migration and management

Frequent technical glitches and delays

Email routing and spam complications

Starting price

$0.9

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Exclaimer alternatives

Highest Rated

[5.0 (108)](https://www.capterra.com/p/203958/BrandMail/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (573)](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/reviews/)

Starting price

$0.81

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.3 (128)](https://www.capterra.com/p/153237/WiseStamp/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[5.0 (6)](https://www.capterra.com/p/10022542/Sign-UseWise/#reviews)

Starting price

$0.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/188561/Exclaimer-Cloud/alternatives/)

## FAQs about Exclaimer

Overview

### What problems does Exclaimer solve?

Exclaimer solves inconsistent, manually maintained email signatures by centrally creating, assigning, and updating branded templates across desktops, webmail, and mobile devices. It pulls contact details from Microsoft 365 or Active Directory, supports department, location, and brand-specific signatures, and lets marketing schedule campaign banners. IT administrators, marketers, and multi-site organizations benefit most.

Answer based on 503 reviews

Overview

### Which roles and teams benefit most from Exclaimer?

Exclaimer is most used by IT managers, systems administrators, and support teams that centrally manage email signatures, branding rules, and user details. Marketing managers use it to maintain campaign banners and consistent messaging, while directors, CEOs, and business owners oversee company-wide brand control and compliance across employee emails.

Answer based on 604 reviews

Overview

### What company size and industries is Exclaimer built for?

Exclaimer is built for IT teams, primarily small businesses (71%) in Information Technology and Services (22%), simplifying administration and maintaining control over corporate email communications. It also serves midsize businesses (22%) and enterprises (7%), with reviewers in Construction (5%) and Computer & Network Security (3%). Its main use case is email signatures (98%).

Answer based on 604 reviews

Features and Usability

### What are the key features of Exclaimer?

Exclaimer includes signature creation and signature management for assigning consistent email signatures by department, role, and location, with automatic updates from directory data. It also provides signature templates, customizable templates, campaign-specific signatures, an image library, and reporting/analytics for tracking signature views and clicks. Exclaimer also covers Compliance Management.

Answer based on 174 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Exclaimer offers Starter at $0.90 per user/month, Standard at 1.45, and Pro at 1.75, with a free trial available. Reviewers often describe the per-user pricing as good value, though some small businesses find it expensive; migrating on-premises templates may require paid import assistance.

Answer based on 41 reviews

Integrations

### Which third-party tools and platforms does Exclaimer integrate with?

Exclaimer integrates with over 30 integrations, led by reviewer-confirmed Microsoft Outlook, Microsoft 365, Google Workspace, and CodeTwo Email Signatures 365. Its catalog also includes Gmail, Azure Active Directory Domain Services, HubSpot Marketing Hub, HubSpot Sales Hub, ADP Workforce Now, BambooHR, Calendly, and Google Analytics for email, directory, HR, and marketing workflows.

Answer based on 142 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Exclaimer?

Exclaimer is generally easy to onboard for nontechnical users, who can manage signatures after brief training. Training is available through in-person sessions, live online sessions, webinars, documentation, and videos. Reviewers report that administrators may need more time for initial setup, template migration, data mapping, and advanced signature rules.

Answer based on 21 reviews

Getting Started and Support

### What customer support options does Exclaimer offer, and how do users rate the experience?

Exclaimer offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative assistance, and chat. Users often describe support as knowledgeable, helpful, and quick to resolve setup or integration issues. Some report delayed responses, difficulty reaching technical staff for urgent problems, and documentation that can be outdated or hard to search.

Answer based on 169 reviews

Security

### How does Exclaimer handle data security and access control?

Exclaimer uses Microsoft 365 integration, modern authentication, and portal permissions that let administrators assign signature-editing access to designated users. Reviewers describe it as secure and compatible with existing Outlook security setups. However, reviewers cite email-based two-factor authentication, some global-admin setup requirements, and repeated sign-ins after password changes as access-control limitations.

Answer based on 15 reviews

## Who uses Exclaimer?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Seamless Microsoft 365 integration

95% positive reviews out of 37

Most reviewers indicate integrations are straightforward, especially with Microsoft 365, Azure, and Google Workspace environments.

Jimmy H.

IT Manager, 51 - 200 employees.

"Works exactly as advertised and integrates seamlessly with Azure / M365 / Outlook."

Frequent technical glitches and delays

56% negative reviews out of 63

Some reviewers report bugs and issues, including slow support, interface glitches, and difficulties during setup or troubleshooting.

Easy cloud migration and management

94% positive reviews out of 33

Most reviewers find cloud integrations simplify migration, offer user-friendly management, and support company-wide signature updates.

Email routing and spam complications

50% negative reviews out of 40

Some users say email management can cause routing problems, spam flagging, and challenges with mail flow or archiving.

Consistent professional email branding

95% positive reviews out of 22

Most reviewers describe branding as ensuring uniform, professional email signatures that reinforce company identity everywhere.

Rob S.

Marketing Manager, 501 - 1,000 employees.

"Its flexibility and ease of use and that it integrates easily with customer thermometer and that autosignatures are brand aligned and include all legal disclaimers as well as allowing us to promote marketing campaigns for different groups."

## Features

AI summary

Based on 1,240 Email Signature reviews

Capterra reviewers highlight these as the features buyers care about most when choosing email signature software:

-   **Signature Management** (**54%** of reviewers rated this feature as critical)
-   **Signature Creation** (**56%**)
-   **Secure Data Storage** (**67%**)

Exclaimer supports **Signature Management** and **Signature Creation**, so teams can control brand consistency across employee signatures and build professional designs more efficiently. However, it does not include **Secure Data Storage**. Instead, it offers other important capabilities that reviewers also value, including **Email Marketing** (**43%**), **Real-Time Updates** (**42%**), and **Customizable Templates** (**41%**). These features help businesses keep messaging current, tailor signatures to different campaigns or departments, and manage branded communications more effectively.

Signature Management

4.5 (331)

73.72% of 331 reviewers that rated this feature as important or highly important

With this capability, you can centrally manage and update signatures for individuals, groups, or departments, leveraging integrations with Office 365 and Azure AD. Reviewers appreciate the flexibility, automation, and time savings, though some mention rule setup and navigation could be smoother.

Signature Creation

4.4 (331)

77.64% of 331 reviewers that rated this feature as important or highly important

Exclaimer offers a straightforward way to design and deploy signatures, supporting drag-and-drop editing, templates, and integration with Active Directory. Users think it’s easy to create professional signatures, but some mention a learning curve and occasional editor bugs or layout limitations.

Real-Time Updates

3.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

Customizable Templates

4.4 (57)

57.89% of 57 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Signature Templates

4.2 (273)

52.38% of 273 reviewers that rated this feature as important or highly important

This aspect provides ready-made templates that simplify starting, customizing, and deploying signatures for various groups. Users say templates save time and help maintain consistency, but some wish for more variety and find some templates basic or dated.

Auto Update

4.3 (247)

54.66% of 247 reviewers that rated this feature as important or highly important

It gives you automated updates to signatures across your organization, syncing changes from Active Directory or Office 365. Reviewers appreciate the reduced manual effort and consistent branding, though some note occasional delays or infrequent syncing, especially with client-side setups.

Exclaimer 57 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Account-Based Marketing: Ability to assign an email signature campaign to specific contacts or accounts for an account-based marketing approach. Provides the ability for the clickable call-to-action banner to dynamically update and serve personalized content.
- Active Directory Integration: Integrates with Active Directory
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics Tracking: Provides the ability to track the brand awareness activities of email signatures and measure the performance of banner campaigns.
- API: Application programming interface that allows for integration with other systems/databases
- Auto Update: It gives you automated updates to signatures across your organization, syncing changes from Active Directory or Office 365. Reviewers appreciate the reduced manual effort and consistent branding, though some note occasional delays or infrequent syncing, especially with client-side setups.
- Banner Advertising: Ability to run email signature banner campaigns that showcases blog updates, company news, company awards, or upcoming events.
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Specific Signature: You can easily schedule and deploy time-limited or campaign-based signatures, including banners for events or promotions. Reviewers indicate this is valuable for marketing and seasonal messaging, though some mention limited functionality in certain versions or with Outlook.
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Cloning: Ability to clone an email signature identical to previous ones.
- Collaboration: Easily compare experiments—code, hyperparameters, metrics, predictions, dependencies, system metrics, and more—to understand differences in model performance.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Departments: Provides email signature layouts for each division within a company and has the ability to control and manage each department independently.
- Designed Templates: Provides the ability to choose a preset from a variety of email signature templates.
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Editor Rights: Provides editor rights to whoever will need to make changes to email signatures.
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Software Integrations: Provides integrations with email software/clients.
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Image Editor: Ability to edit images directly within an email signature (i.e. image cropping, changing image shape, and resizing).
- Image Library: Store and manage images
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Mobile Compatibility: Ensures email signature branding looks good on mobile devices and email platforms.
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Preview Functionality: Preview materials before finalizing projects
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Signature Creation: Exclaimer offers a straightforward way to design and deploy signatures, supporting drag-and-drop editing, templates, and integration with Active Directory. Users think it’s easy to create professional signatures, but some mention a learning curve and occasional editor bugs or layout limitations.
- Signature Management: With this capability, you can centrally manage and update signatures for individuals, groups, or departments, leveraging integrations with Office 365 and Azure AD. Reviewers appreciate the flexibility, automation, and time savings, though some mention rule setup and navigation could be smoother.
- Signature Templates: This aspect provides ready-made templates that simplify starting, customizing, and deploying signatures for various groups. Users say templates save time and help maintain consistency, but some wish for more variety and find some templates basic or dated.
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

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Features

4.3 (618)

4.3

Based on 618 reviews

## Pricing

Value for money

4.4 (553)

Free Trial

[View pricing plan details](https://www.capterra.com/p/188561/Exclaimer-Cloud/pricing/)

Starter

$0.90

Per User,Per Month

It includes:

-   One Signature template
-   Centrally managed, organization wide
-   Auto-update details with directory sync
-   Add banners, icons and headshots
-   Choose from a pre-built template library
-   Users see their signature before sending
-   Support for all devices including mobile
-   Legal disclaimers on every email
-   24/5 support via email

Standard

$1.45

Per User,Per Month

It includes:

-   Unique signatures for different departments and teams
-   Up to 10 signature templates
-   Manage different banners for your campaigns
-   Schedule signatures and banners
-   Target recipients with specific signatures and banners
-   Automatically rotate between banners
-   Users can add/edit their own details (e.g. personal pronouns)
-   Collect feedback with one-click surveys
-   Handheld onboarding experience
-   Additional 24/5 support via live chat

Pro

$1.75

Per User,Per Month

It includes:

-   Unlimited edits to user details (e.g. personal pronouns)
-   Enhanced feedback management
-   Salesforce integration
-   Access to audit log
-   Ongoing customer success
-   Additional 24/5 support via phone
-   Share vCards with email recipients
-   Signature usage and engagement dashboards
-   Apply banners above your emails
-   Include feed of social media posts
-   Advanced signature scheduling
-   Unlimited signature templates

Value for money

4.4 (553)

4.4

Based on 553 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (580)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (580)

4.4

Based on 580 reviews

## User reviews

Overall rating

4.6

Based on 618 reviews

Filter by rating

5(397)

4(185)

3(27)

2(1)

1(8)

Mentioned topic

Sorted by most recent

NC

Neil C.

Service Desk Team Leader

Education Management

### "Subscription Migration "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2026

Excellent overall experience. Cristina was extremely helpful throughout the subscription migration and made the entire process straightforward. Communication was clear, responses were prompt, and everything was handled efficiently, requiring minimal effort on our side. Very happy with the support provided.

Pros

I know that when I submit an issue, they'll address it quickly and to the best of their ability. I really value knowing that I can count on the Exclaimer support team when I need them. Cristina was amazing—responsive, helpful, and made the whole process incredibly easy.

Cons

I honestly can't think of anything significant that I disliked about Exclaimer. The entire process was straightforward, and they addressed any questions or concerns I had quickly. If I had to pick something, I was a little uncertain about the migration process at first, but the support made it very easy.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CJ

Callum J.

Sales Director

Machinery

### "Strong Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 27, 2026

Strong - Good brand. When an auto renewal was triggered, often companies can hold you accountable for those. That said, the openness to have a conversation about it and where this had fell down was brilliant. We had an honest conversation and unlike a lot of companies, exclaimer were very generous in the offer to waive the invoice.

Pros

I like the honesty and integrity of the brand that has been upkept by Both \[sensitive content hidden\] in the customer support team.

Cons

Auto Renewal Policy not having multiple contacts to make people aware makes it difficult to manage policies.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MH

Michelle H.

Vice President Operations

Leisure, Travel & Tourism

### "Great Customer Service from Hanna!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2026

Hanna in Customer Service was wonderful and assisted me with my renewal questions and got things squared away for us. Such a great help! You are lucky to have her as part of your team.

Pros

Ease of use, Templates, Customer Service, Setup is easy and maintenance is simple. I love how our company looks professional with signatures that no one can change. Thank you.

Cons

I can not think of anything negative at this time. Thank you for years of a great product and consistent, great service.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KG

Ken G.

Senior Technical Support Specialist

Banking

### "VERY happy with Exclaimer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2026

I became the system administrator for Exclaimer almost by default of being the new guy. At the same time, we were approaching the 25th anniversary of our founding, and the Board wanted a special logo in our signatures for the year. Exclaimer made this very easy to accomplish. We did the same thing five years later. Also, we just folded on of our departments (which had a completely different signature block) into another, and again, Exclaimer made it very easy to add content at the bottom of the team's signature advising our clients of the change and that it would have no effect on their service. Exclaimer to the rescue.

Pros

I like how easy it is to create and manage signatures, especially when we need to have slightly different signatures for different departments. Also, their customer support team, especially \[sensitive content hidden\], almost always responds very quickly to questions and support requests.

Cons

I really can't think of anything I don't like. We do not come anywhere close to using all of its features; the way we use it has been very satisfying.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BL

Brian L.

Head of Digital and Technology

Food & Beverages

### "\[sensitive content hidden\] Outstanding Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 23, 2026

Our overall experience with Exclaimer has been very positive. The solution has simplified email signature management across the business and reduced the administrative effort required to maintain consistent branding. The customer support team has always been responsive and professional. In particular, \[sensitive content hidden\] provided excellent assistance, responded quickly to our requests, and made the ownership transfer process smooth and straightforward. Her support was greatly appreciated.

Pros

Exclaimer is easy to manage, integrates well with Microsoft 365, and provides a consistent way to manage email signatures across the organization. The platform is reliable, flexible, and helps ensure branding and compliance requirements are met without requiring manual intervention from end users.

Cons

There is occasionally a learning curve when configuring more advanced features and templates, but the available documentation and support team make it easy to overcome any challenges.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GV

Gaetan V.

PDG

Transportation/Trucking/Railroad

### "Très satisfait : une solution efficace"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2026

Mon expérience avec Exclaimer est très positive. Tout est parfait et efficace. Un grand merci à \[caché sensible contenu\] pour son accompagnement !

Pros

Exclaimer répond parfaitement à mes attentes. J’apprécie particulièrement son efficacité et le résultat obtenu.

Cons

Je n’ai pas de point négatif particulier à signaler pour le moment. Tout est parfait, merci pour votre efficacité

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RM

Rob M.

engineer

Information Technology and Services

### "Exclaimer Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2026

Great. the software is very easy to implement and train users on. After we set it up it just works and we dont need to worry about it.

Pros

Ease of use and setup. Support if needed is excellent. I had an issue and Aleksandra Ilincheva worked with me efficiently to get my issue resolved asap and was very intelligent and friendly.

Cons

nothing, just wish support was open on weekends. that is really the only thing that i think is lacking

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JS

Jordan S.

Projecet Coordinator

Information Technology and Services

### "Easy & Efficient"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2026

Exclaimer is a great product that helps us manage our client signatures easily & efficiently. A must have!

Pros

Support from the Exclaimer team was awesome. We reached out to support to work through a transfer of one of our clients to a new provider and Cristina's assistance was crucial and excellent at helping guide us through the process.

Cons

I have not had a bad interaction with Exclaimer. I would recommend this product to anyone who needs a central way to manage theirs, or multiple tenant's signatures.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

UE

Unal E.

Business Systems Director

Textiles

### "Great Email Signature Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2026

Great service with no outages so far. The signatures work reliably every day, and the support team is very helpful and quick to respond whenever we need them.

Pros

Exclaimer is very easy to use. Setting up and updating our company email signatures is quick and simple, and the templates make it easy to keep a consistent look for all staff.

Cons

We are not able to use our own fonts in the signatures. This limits how closely they can match our brand, so we have to use one of the standard fonts instead.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AF

Andrew F.

Operations director

Accounting

### "Great Customer Support, but an Overly Complicated Product"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

October 16, 2026

The product does its job, but getting everything configured correctly has been much harder than expected. We had to fight through complicated settings and licensing issues to achieve what should have been a straightforward result. However, my experience with \[sensitive content hidden\] was completely different. She was fantastic throughout the process and helped us finally get things sorted. Five stars for \[sensitive content hidden\], but the product itself definitely needs to be simpler and more transparent.

Pros

The customer support, especially \[sensitive content hidden\], was excellent. She was friendly, professional and genuinely helpful. She took ownership of our issue, helped us resolve the billing problems and arranged a credit for incorrect charges. I would give her customer service 5 stars.

Cons

The product is very complicated and not particularly user-friendly. Something as simple as limiting which users need signatures turned into a long and frustrating process. We had to spend far too much time investigating settings, changing mail flow rules and contacting support just to get the licensing under control.

Switched from

[Semrush](https://www.capterra.com/p/151962/SEMrush/)

to many questionsto many questionsto many questionsto many questions

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reasons for choosing Exclaimer

to many questionsto many questionsto many questions

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/188561/Exclaimer-Cloud/reviews/)

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