---
title: "Exclaimer Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Exclaimer the right Email Signature solution for you? Explore 597 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/188561/Exclaimer-Cloud/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Exclaimer

4.6 (597)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Exclaimer

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

KH

Kelsey H

Information Systems AdminMachinery, 51 - 200 employeesUsed the software for: 1-2 years.

“Within the console, it was nice to be able to see a preview of each email signature before deploying it to all users.“

June 11, 2025

AF

Adam F

Director of Multimedia TechnologyEntertainment, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The UI is a little dated, and sometimes it can be tricky to get custom AD fields to sync correctly to Exclaimer.“

February 1, 2024

DS

David S

OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I love how easy it is to create professional and complex email signatures and to deploy them throughout the company for use by all users.“

February 24, 2025

RS

Rob S

Marketing ManagerStaffing and Recruiting, 501 - 1,000 employeesUsed the software for: More than 2 years.

“In addition it doesn't allow you to test the signature without enabling it.“

February 1, 2024

JH

Jimmy H

IT ManagerBuilding Materials, 51 - 200 employeesUsed the software for: More than 2 years.

“Works exactly as advertised and integrates seamlessly with Azure / M365 / Outlook.“

April 28, 2025

SN

Scott N

Special Projects ManagerFurniture, 11 - 50 employeesUsed the software for: I used a free trial.

“We opted to not use the server side because we did not feel comfortable having all our emails routed through a random server (They could spend some more time explaining their server hosting, uptime and security a little better) for the purpose of a signature.“

May 26, 2023

RS

Rob S

Marketing ManagerStaffing and Recruiting, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Its flexibility and ease of use and that it integrates easily with customer thermometer and that autosignatures are brand aligned and include all legal disclaimers as well as allowing us to promote marketing campaigns for different groups.“

February 1, 2024

DR

Duncan R

ICT ManagerEducation Management, 201 - 500 employeesUsed the software for: 6-12 months.

“Applying different signatures to different shared mailboxes doesn't quite work as we want with displaying them in the outlook client, however it does display them correct when leaving the org and applying to emails“

May 15, 2023

## Showing most helpful reviews

Showing 1-25 of 597 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Martin K.  
Senior Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A Trusted Solution for Centralised Email Signatures"

September 23, 2026

5.0

A very positive experience overall. Exclaimer is easy to use, reliable, and delivers exactly what we need for centralised email signature management. The support team has been professional and responsive whenever assistance has been required.

Pros

Exclaimer provides a simple and effective way to centrally manage email signatures across Microsoft 365. Their support team is responsive and helpful, and the platform makes it easy to maintain consistent branding, marketing content, and compliance messaging across the business.

Cons

No significant concerns. Occasionally it can take a little time to reach the right team for account and renewal queries, but any issues have always been addressed satisfactorily.

Review Source

AO

Azubike O.  
Principal Consultant  
Computer Software  
Used the software for: 2+ years

### "Great Customer Service!"

September 16, 2026

5.0

Simply excellent. Absolutely satisfied with its great features even though I see that they continuously work to make them better.

Pros

Exclaimer remains one of our most reliable work tools/subscriptions, with its consistency in giving returns to our investment, flexibility and ease of use, and importantly, continuous improvements with its customer service, reflected in my recent experience with \[sensitive content hidden\] while they handled an issue I had raised.

Cons

While the experience with Exclaimer has generally be great, I think one area of improvement should be around the yearly increase in pricing. To be clear, their pricing is fair. But the around 8% yearly increase in an infinite fashion may in the long run be counter productive. Just an advice.

Review Source

MF

Mark F.  
Managing Director  
Computer & Network Security  
Used the software for: 2+ years

### "Bespoke Support Solutions - Exclaimer Reseller Review"

August 16, 2022

3.0

Least is best when looking at the exclaimer, and its simple, two words, very good.

Pros

The software enables safe integration within the Microsoft 365 eco system. Our clients when using Microsoft 365 need to use services where we know where the data is hosted, we know the credentials of the supplier and there is a history with planned pipeline of additional features which drive reseller sales.

Cons

The software has very few floors. Development is required to centralize support for partners and resellers to get the best out of management of the service.

Reason for choosing Exclaimer

We like the customer support and the experience.

Review Source

KW

Karl W.  
IT and Digital Project Engineer  
Telecommunications  
Used the software for: 2+ years

### "Easy to manage and great customer support"

September 17, 2026

5.0

Overall, we’ve had a very good experience with Exclaimer and have been using it for several years. It does what we need it to do and makes managing company-wide email signatures straightforward. We recently worked with Yin Wai Yeung on our renewal and our move from our legacy plan to the Standard plan. Yin was helpful throughout, answered our questions clearly and made the renewal and upgrade process simple. We also agreed on a renewal price that worked for us, which we appreciated.

Pros

Exclaimer makes it easy to centrally manage email signatures across our organisation and keep everything consistent with our branding. Once everything is set up, it requires very little to no day-to-day management and changes can be rolled out quickly across all users. The support has also been very helpful when we’ve needed it.

Cons

The subscription price has increased each year, so the ongoing cost is probably the main downside for us. It would be good to see more competitive pricing or loyalty discounts for long-standing customers. Another issue is that our company logo isn't as high-quality as we'd like.

Review Source

aJ

alida J.  
presales  
Computer Software  
Used the software for: 1-2 years

### "Customer Support"

September 27, 2026

5.0

Excellent

Pros

Security and Customer Support I would like to share my feedback regarding the support I received. \[sensitive content hidden\] was very helpful and provided excellent support throughout the process. He responded promptly and assisted in resolving my questions efficiently.

Cons

nothing,

Review Source

EH

Eric H.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A great product with affordable prices"

September 23, 2026

5.0

Pros

Exclaimer is a great product and the team behind it are very helpful in getting back fast while providing solutions. \[sensitive content hidden\] helped me with my account and got me sorted very fast.

Cons

The design ability and functions helps my business take it to the next level. Within one day I had our business fully branded for all users and we immediately had great feedback from our customers.

Review Source

AO

Austin O.  
IT Support Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great Signature Manger"

September 14, 2026

5.0

It has been very positive. It has been great to solve a task and have been able to build upon it since wee rolled it out. With customizations and requests, this tools makes it easy

Pros

Setup and connections to this was easy to use. Templates are great, and the ability to customize has been awesome.

Cons

Nothing comes to mind! This was a great tool we found as a project from our CEO, and has been able to build upon it since the initial roll-out.

Review Source

LG

Leandra G.  
Back Office  
Information Technology and Services  
Used the software for: 2+ years

### "positive Feedback for \[sensitive content hidden\]"

September 29, 2026

4.0

Pros

\[sensitive content hidden\] from Exclaimer always responded to me promptly and provided transparent feedback. Thanks a lot!

Cons

The customer portal is currently too limited in its functionality. I would appreciate being able to make changes myself, such as switching the billing frequency between monthly and annual, without having to contact customer support each time.

Review Source

TS

Tom S.  
Quartermaster  
Computer & Network Security  
Used the software for: 2+ years

### "Great Customer Service"

September 28, 2026

5.0

Easy to work with over the phone and over email. Any queries and questions have been answered promptly and in enough detail to easily understand.

Pros

Customer support from \[sensitive content hidden\] was great. They were friendly, very polite, knowledgeable and showed a great willing to help with the issue that we had.

Cons

Nothing comes to mind, I personally have not had much dealings with exclaimer only to as some questions and ask for some alterations to the account. all of which have been handled with \[sensitive content hidden\] with no issues

Review Source

TH

Timothy H.  
Contractor  
Financial Services  
Used the software for: Less than 6 months

### "Customer Rep and Renewal Review "

September 24, 2026

4.0

The renewal experience was fairly straightforward. The Reps (\[sensitive content hidden\] were able to assist our team with our requests in a timely and efficient manner.

Pros

I worked with several reps and each Rep was able to respond to my emails in a timely and efficient manner.

Cons

I am the person who is working on the renewal, but not the ultimate end-user for this product. Throughout the renewal process, there were some communication issues, but we were able resolve them.

Review Source

JH

Jimmy H.  
IT Manager  
Building Materials  
Used the software for: 2+ years

### "Ready to stand out with Exclaimer?"

April 28, 2025

5.0

Positive overall. Very straightforward product / process with consistent professional results. It's a must have for your organization!

Pros

Easily create outstanding custom professional email signatures! Works exactly as advertised and integrates seamlessly with Azure / M365 / Outlook.

Cons

We have multiple locations and need location information displayed correctly for our users. For some reason we had a minor issue of having to re-create a signature group. We weren't clear if it was something on our end, the O365 connector or the Exclaimer Signature group but with Exclaimer quick help we were able to resolve the issue.

Review Source

DS

David S.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "The best email signature management tool on the market"

February 24, 2025

5.0

I have used Exclaimer for many years both for use within my own company and also for managing email signatures on behalf of my clients. I typically connect exclaimer to microsoft office 365 tenants for use with company emails. I have sometimes used the premade templates from exclaimer but often created my own custom templates and I have also reached out to exclaimer in the past and asked them to create a custom template for me, based on a design that I provided.

Pros

I love how easy it is to create professional and complex email signatures and to deploy them throughout the company for use by all users. I also like the reseller program and the fact that I can also manage my clients email signatures from one online dashboard.

Cons

Although the signature creation tool is quite good it is sometimes a little complicated to use and often there are quirks when it comes to setting up a signature with a specific layout. I wish this was more user friendly.

Review Source

MW

Michael W.  
President  
Publishing  
Used the software for: Less than 6 months

### "Does the job, but lacks features and setup is intricate"

July 22, 2021

4.0

It has been OK. Aside from the signature HTML editor limitations mentioned above, the service does what it is supposed to do with G Suite. It's a clever hack they're doing to add signatures to outgoing messages through G Suite without actually channeling mail through the Exclaimer Cloud SMTP servers. G Suite checks in with Exclaimer Cloud on every message sent (regardless of sending client - web, mobile, or desktop), and if appropriate, it tacks the signature on to the message. Then, the modified message with signature goes out via G Suite's SMTP servers, so there's little danger of spam issues. By and large, I'd say this is a clever product that does its job well, and with more enhancements to the admin tools, it could be a five-star product. It just needs time to mature.

Pros

This product does exactly what it is supposed to do - once it is set up. The initial setup of the service for G Suite is \*very\* intricate. You must follow every last detail exactly in order for the system to work properly. However, that being said, their instructions are perfect. While lengthy and technical, as long as you follow their instructions to the letter, the service will work and it will work well. After initial setup of the G Suite integration, using it is a breeze.

Cons

There are different flavors of their products depending on your mail server setup. We use G Suite, and their signature builder for G Suite is very limited. Yes, it is functional. It's not bug-laden or broken in any way, it's just limited. You do not have access over the source code for what you build as a signature. You're forced to use their visual signature editor. For novices, that's probably fine. But if you know basic HTML and you're just looking for a simple table or block of text as a signature, their visual signature builder creates bloated, unnecessary code that isn't always compatible with every email client that receives it. This bloated code means that signatures might display differently if someone views your email signature in a different email client. If I had direct control over the HTML of my email signatures, I could minimize the bloat and strip it down for maximum compatibility. The G Suite version of their product, as of July 2021, does not allow you to so this. That is one of my few criticisms of the product.

Reason for choosing Exclaimer

Exclaimer Cloud had the largest user base and reviews of them indicated that while not perfect, it seemed to be the most mature offering in this category.

Review Source

Response from Exclaimer

February 9, 2023

Hi Michael, We wanted to let you know that we have released an updated and improved version of our Google Workspace solution. It now offers exactly the same experience as our Microsoft 365 version. If you'd like to learn more, please feel free to book an online demo where we can run through all the improvements we've made. You can book your demo here: http://bit.ly/3JQtiPj Alternatively, if you have any questions, please do not hesitate to reach out to us. All the best, Exclaimer

VR

Verified Reviewer  
Systems & Digital Marketing Administrator  
Construction  
Used the software for: 2+ years

### "Great piece of software"

October 11, 2022

4.0

Customer service have been great, and the product allows us to have a simple way to update signatures.

Pros

It was so simple to integrate our Active Directory fields with the signatures, it kept things simple. I also very like the server-side signatures, when you're used to not seeing your signature but know it's attached, I find it very useful.

Cons

The way signatures are created/amended could be improved, have grid layout rather than boxed layout.

Review Source

AB

Aleksas B.  
IT System Administrator  
Airlines/Aviation  
Used the software for: 1-2 years

### "Exclaimer is a great email signature solution"

April 13, 2023

5.0

Overall, we are very pleased with Exclaimer and would strongly recommend it as an email management solution. It meets all the basic and advanced functionality that may be required and the support team is also very helpful.

Pros

Exclaimer is great as it allows you to create visually beautiful and informative email signatures without having to code. It also allows you to assign these email signatures to certain users that meet a certain parameter - for example the department the user is located in.We integrated Exclaimer with Office 365 with no issues. The information that is displayed in the user's email signature - job title, email address, phone number, etc. is extracted from that user's Office 365 profile.

Cons

We attend a lot of events each year and change our email signatures accordingly, especially the banner, to advertise those events. There is a 150kB limit for the banner, which is a handicap because you can't upload a high quality animated banner without surpassing that limit, so we have to work around this problem.Also Exclaimer has the option to integrate leaving feedback in the signatures, but this lacks customization for us and we decided not to implement this option in the end.

Alternatives considered

[CodeTwo Email Signatures 365](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/)

Review Source

DR

Duncan R.  
ICT Manager  
Education Management  
Used the software for: 6-12 months

### "Excellent Signature management software"

May 15, 2023

5.0

Exclaimer overall is a great bit of software that adds a real professional touch to the company, its overall easy to use, support is in the main very good and it has some great features.

Pros

I like the fact you can very quickly have a signature up and running and applied to all users very quickly to get your started. As you become more familiar with the product its very easy to add more signatures and more complicated signatures to really stand out and collect customer feedback if needed.

Cons

Applying different signatures to different shared mailboxes doesn't quite work as we want with displaying them in the outlook client, however it does display them correct when leaving the org and applying to emails

Reason for choosing Exclaimer

It seemed to be the most popular well known product and after a demo seemed easy to use

Review Source

AF

Adam F.  
Director of Multimedia Technology  
Entertainment  
Used the software for: 2+ years

### "Slightly dated UI, but capable system"

February 1, 2024

5.0

I've been using it for over 2 years now with minimal issues. The main downside is that it took our IT team about a year to get around to implementing some custom AD fields to sync with Exclaimer, but the system is flexible enough that we were able to move forward with more manual methods until the dev work was completed.

Pros

Exclaimer provides all of the needed organization and sectioning for our business with 3 distinct units that all rely on separated branding and control.

Cons

The UI is a little dated, and sometimes it can be tricky to get custom AD fields to sync correctly to Exclaimer.

Review Source

MM

Mark M.  
Network Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Best Signature Manager w/ Office 365"

November 16, 2022

5.0

I can't tell you how much time this program has saved me by not having to copy and paste and manually change information. I don't have to worry about setting this up on multiple devices for one person. I don't have to worry about it not applying to a user. Seeing this signature in a users email helps identify spoofed emails that don't contain the proper signature. Honestly 10/10 for any business.

Pros

Most love goes towards the AD Sync pulling dynamic data for users signatures AND saving techs time creating this for each user and manually entering in the information. Bonus is it works on all devices web mail, mobile phones so never have to worry about it not being applied to a user when they send an email.

Cons

There a tiny bizarre issues encountered that can't be explained like the font in one signature changes from Arial to Times but is barely noticable.

Review Source

AB

Ardit B.  
Cybersecurity Analyst  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great product for Signature management"

April 13, 2023

5.0

Overall, Exclaimer can be a valuable tool for organizations looking to manage and standardize email signatures, but it's important to carefully consider the specific needs and requirements of your organization before implementing it

Pros

Helps us ensure that all employees' email signatures are consistent with the company's branding guidelines. This can help establish a professional image and reinforce brand identity in all outbound email communications.

Cons

The price could be a disadvantage for small businesses. Implementing the platform does require some technical expertise, but generally is easy to deploy

Review Source

AA

Akwasi A.  
Team Lead IT Infrastructure and Operations  
Insurance  
Used the software for: 2+ years

### "Exclaimer is a must have..."

September 23, 2022

5.0

Pros

The ease of use and the fact that the software need little or no maintenance from the admin after setup

Cons

Signatures applied in OWA takes time to be updated. We sometimes need to clear the signature from OWA settings before updated signature are applied

Review Source

LC

Liam C.  
IT Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Exclaimer Review"

July 3, 2023

4.0

Overall, it has been a great product and it has been cost effective for a lot of the businesses we support.

Pros

The simplicity of the product is the best. Setting it up in Microsoft 365 is very easy and allows us to manage everyone's signature without making the small changes on everyone's machine individually.

Cons

The editor is completely usable and it works, however, it is a little bit clunky and can sometimes be a little bit buggy.

Alternatives considered

[Rocketseed Email Signatures](https://www.capterra.com/p/171493/Rocketseed/)

Reason for choosing Exclaimer

Simplicity and cost

Review Source

TS

Tal S.  
System Administrator  
Computer & Network Security  
Used the software for: 1-2 years

### "Easy to use signature management platform"

August 16, 2022

5.0

Time. No need to spend time to onboard new employees, show them how to use signatures or make them yourself. We have it across all platforms so it shows up when messaging from phones as well.

Pros

Ease of use and implementation. We have set it up for a client of ours that was constantly having issues with employees not using signatures or not using the proper signature. Since implementation, they loved the product and most of the employees don't know it exists, they just think their signature magically shows up in their Outlook.

Cons

Took a few tries to get everything set up properly and we also had an email outage that happened because of the M365 connector. But support was pretty fast and helped us get through it.

Alternatives considered

[CodeTwo Email Signatures 365](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/)

Review Source

DM

Duncan M.  
Senior IT Support Engineer  
Building Materials  
Used the software for: 1-2 years

### "It does exactly what it says it does"

September 28, 2021

5.0

It took all of the hassle out of creating an agreed corporate signature at a company wide level and gave the corporate structure control over the public image.

Pros

It is incredibly easy to create a business wide email signature from scratch in a very quick time frame. The UI is intuitive and what you see is what you get. The rules make it simple to split between departments and create a completely custom template for each business area.

Cons

There have been no hurdles in integrating this into our business, the only negative has been that it takes some users a while to get their head around not being able to control their own signature.

Reason for choosing Exclaimer

I have used exclaimer products in the past, although I have to say the cloud option is a huge improvement.

Review Source

CHY

Cheng Hsing Y.  
Service Desk Manager  
Environmental Services  
Used the software for: 1-2 years

### "Simple and efficient while retaining flexibility"

November 18, 2022

4.0

Love the product, if you need a platform that can uniformly push the same signature to all your employees without having everyone fiddle on their own, this is great.

Pros

The simple of use is great for new team members when they need to do some simple/light actions. You can just show them the site and very quickly they can figure it out by themselves.

Cons

The signature order is a bit clunky at times, especially when you start getting very fine details like a specific number of users within a group that requires a particular signature. It can be very easy to get lost on how everything work if you were not the one who designed the whole cascade of signatures.

Review Source

RS

Rob S.  
IT Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Excellent time saver and has become a hugely important application"

December 12, 2022

5.0

Excellent - Exclaimer is a huge time saver and ensures that all signatures remain consistent across the business.

Pros

Exclaimer allows you to centralise signature management, taking the pain away from either editing/updating employee email signatures individually or relying on end users to update their own signatures. It allows flexible designs and integrates well with Active Directory.

Cons

There was a bit of a learning curve when we originally implemented the on-premise Outlook Edition and Exchange Edition but the new 365 edition retains all configuration settings, signatures and integrates well with Azure AD.

Review Source

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