# loyaltyautomated  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about loyaltyautomated  Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/188562/loyaltyautomated

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# 

 loyaltyautomated Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

loyaltyautomated

## What is loyaltyautomated ?

Customer loyalty web based software that mixes the power of automation marketing and KPI analysis. The new way to simply retain customers. A tool that analyzes behaviors and uses coupons, text messages and emails triggered and sent automatically to invite your customers to come back and buy. The Roi Analysis and Segmentation let you know how much your customers value now and in the future. With the RFM index every merchant will discover who are the best customers to retain most of all

## What is loyaltyautomated used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for loyaltyautomated ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.loyaltyautomated.com&name=loyaltyautomated )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### loyaltyautomated

4.8 (13)

VS.

[4.8 (476)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

€49

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (13)

Ease Of Use

4.9 (476)

Value For Money

4.8 (11)

Value For Money

4.8 (421)

Customer Service

5.0 (12)

Customer Service

4.7 (411)

## loyaltyautomated alternatives

Highest Rated

[4.9 (3,512)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/188562/loyaltyautomated/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Discount Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

Gift Card Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Loyalty Cards

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Loyalty Program

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Member Portal

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Online gateway through which members can access/update personal information

Membership Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

loyaltyautomated 11 features

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

Process of dividing customers into groups based on common characteristics

Track products that are for sale at a reduced price or part of coupon promotions

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Features

4.4 (13)

4.4

Based on 13 reviews

## Pricing

Value for money

4.8 (11)

Free Trial

Basic

€49.00

Flat Rate,Per Month

Value for money

4.8 (11)

4.8

Based on 11 reviews

## Support, customer service and training options

Customer Service

5.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (12)

5.0

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 13 reviews

Filter by rating

5(10)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GR

Giovanni R.

Finance Manager

Financial Services

### "Informative Solution for Customer Loyalty "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 2, 2024

Pros

The program has set a working member or customer portal that helps handle issues.

Cons

The inclusion of even gifting makes the approach suitable

Switched from

[Annex Cloud Loyalty Experience Platform](https://www.capterra.com/p/164609/Customer-Loyalty-Cloud/)

[Loyal DMS](https://www.capterra.com/p/171135/Loyal-DMS/)

[Open Loyalty](https://www.capterra.com/p/171121/Open-Loyalty/)

[Loyalti](https://www.capterra.com/p/10003896/Spark-Loyalty/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FB

Federico B.

Commerciante

Apparel & Fashion

### "Gestione smart e moderna"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2021

Assistenza impeccabile e di alto profilo professionale

Pros

Semplicità e pannelli di controllo sempre disponibili online in tempo reale con possibilità immediata di eventuali correzioni grazie almsiatema api molto evoluto

Cons

Non trovo ancora a oggi nulla da segnalare in modo negativo

Reasons for choosing loyaltyautomated

Funzioni eccellenti, supporto, tecnologicamente avanzato, assistenza veloce, contrattualistica chiara e onesta, nessum vincolo per recesso, integrazione su gestionale e su e-commerce

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FG

Fabio G.

Commerciante

Retail

### "Sistema di fidelizzazione automatizzato gestito da un professionista del settore"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 2, 2021

Pros

Facilità di utilizzo, servizio clienti fatto dal proprietario che è molto attento alle esigenze del cliente, automazioni personalizzabili, prezzo scalabile.

Cons

Nulla da segnalare, il software risponde alle mie esigenze.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Mauro A.

Commerciante

Retail

### "Rapporto diretto con i clienti"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2021

Sicuramente il contatto con i clienti è fondamentale , avere il polso della situazione sempre sotto controllo per poi agire con informazioni su promozioni e novità

Pros

Posso fare promozioni mirate a seconda del tipo di clientela ed avere riscontro

Cons

Sicuramente può essere migliorato ancor di più come tutti i programmi, attualmente è molto funzionale

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Nunzia P.

Commessa

Apparel & Fashion

### "Ottimo"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2021

Abbastanza soddisfatta

Pros

La tempestività di caricamento dei punti e relativi dati

Cons

Continui messaggi a poca distanza da caduno

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

michele d.

Imprenditore

Food & Beverages

### "Simsol "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2021

Pros

Semplice da usare, ottimi report, le automazioni presenti sono ormai indispensabili.

Cons

Vorrei dei report ancora più dettagliati.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2021

Grazie Michele per il bel feedback lasciato. La tua richiesta verra a breve esaudita!

MF

MARCO F.

TITOLARE D'IMPRESA

Retail

### "CONSIGLIATO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 8, 2021

Pros

Facile da utilizzare, un ottimo mezzo per la fidelizzazione del cliente. Intuitivo e permette di personalizzazione le campagne in base al cliente.

Cons

Non ho riscontrato problemi fino ad ora. Per qualsiasi dubbio o domanda ho trovato sempre la disponibilità e professionalità del mio referente che ha saputo guidarmi e consigliarmi al meglio nella fase iniziale e anche dopo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2021

Grazie Marco per la tua recensione, sono felice che il programma stia aiutando la tua attivita a raggiungere i tuoi obiettivi

VF

Vasilena F.

Marketing & communication manager

Cosmetics

### "Our automatic employee!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2019

Pros

As a small franchising chain of parfumeries and cosmetic boutiques, Loyalty Automated helepd us to find an immediate and direct relationship with clients. It's like having an additional employee which already knows what to do. Calls your client, reminds him of you and in the easiest and even cheap way. The personalization of the campaigns and the flexibility is a big advatage. More over you can monitorate your results, which allows you to improve the recalls and your marketing actions.

Cons

Sometimes, due to momentary server problems, we had problems with sending coupons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2019

Thanks Vasilena for your review. It is an honor to be part of your success. I hope LoyaltyAutomated will help you and your franchising project to keep on reaching the goals and the love from your customers that you deserve!

AC

Alessandro C.

Business owner

Retail

### "Great program!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2019

Pros

It makes it easier to have a relationship with all customers.

Cons

I didn't have any negative points, since I was lucky enough to meet the rep in person and he was always super helpful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2019

Thanks Alessandro, you make me feel proud to have customers like your business.

AD

Alessandro D.

enterpreneur

Restaurants

### "It changes my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2019

Perhaps I would add some more features. I would like to do a customization and we still have to figure out how to do it.My business performance improved by around 14%. Thanks to Automated Loyalty I have simplified my work a lot, a lot of operations that I previously performed manually, now they are automated with a huge time saving ... and as we say time is money!

Pros

It's really easy to use and the setup support is great!

Cons

Maybe I would add some more features, but it's just a necessity of my business. For this reason we are working on the customization of some things and soon Loyalty Automated will be perfect!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2019

Thanks a lot for your kind review. Glad to read how much you appreciate us. It's a pleasure and an amazing experience working with you

MM

Matteo M.

Sales specialist

Medical Devices

### "Good tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 24, 2019

Pros

Even though I'm not using all the tools and automations the program contains you can tell it has a very high potentiality. Good value for money.

Cons

Marketing report is tricky sometimes, not very user friendly. I might haven't found it but, as I'm using it in b2b, the possibility to upload reward points from an excel sheet would be nice. Nothing else.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2019

Thanks for your review. In real the features you are looking for are already available in the dashboard but if you need any help open a ticket online and will be a pleasure to help you. Thanks in anycase for using Loyaltyautomtaed

EV

Ester V.

Owner

Apparel & Fashion

### "Excellent loyalty program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 21, 2019

I feel good about it, I recommend it to everyone

Pros

Easy to use, it is the ideal medium for customer loyalty. Quite customizable, with statistical data to measure customer behavior

Cons

At first I thought it was also a management software to manage stock, but, all in all, it is perhaps better to keep the two separate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2019

Thanks Ester for your kind review. I hope loyaltyautomated will keep helping you to grow your shop

IS

Ivan S.

CEO

Internet

### "A boost for my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2019

Pros

My job is to build software, I liked the way my customers feel comfortable using it.

Cons

Nothing as per now: it's a good tool to work with. The automations are great, once explained.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2019

It's a pleasure to work with your company

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)