Who Uses This Software?

Loyaltyautomated is great for retail companies, restaurants and all the brick and mortar shops who meet their customers in person and want to follow them in a omnichannel strategy


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Pricing Details
    The service start from ¿ 49/month with report and grow up with feautures
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • Simsol
  • www.loyaltyautomated.com
  • Founded 2007
  • Italy

About LoyaltyAutomated

Customer loyalty web based software that mixes the power of automation marketing and KPI analysis. The new way to simply retain customers. A tool that analyzes behaviors and uses coupons, text messages and emails triggered and sent automatically to invite your customers to come back and buy. The Roi Analysis and Segmentation let you know how much your customers value now and in the future. With the RFM index every merchant will discover who are the best customers to retain most of all


LoyaltyAutomated Features

  • Activity Tracking
  • CRM
  • Gift Card Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Referral Tracking
  • Rewards Management
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • CRM
  • Customer Activity Tracking
  • Discount Management
  • Gift Card System
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Referral Tracking
  • Rewards Management

LoyaltyAutomated Reviews Recently Reviewed!


Our automatic employee!

Jun 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: As a small franchising chain of parfumeries and cosmetic boutiques, Loyalty Automated helepd us to find an immediate and direct relationship with clients. It's like having an additional employee which already knows what to do. Calls your client, reminds him of you and in the easiest and even cheap way. The personalization of the campaigns and the flexibility is a big advatage. More over you can monitorate your results, which allows you to improve the recalls and your marketing actions.

Cons: Sometimes, due to momentary server problems, we had problems with sending coupons.

Vendor Response

by Simsol on June 26, 2019

Thanks Vasilena for your review. It is an honor to be part of your success. I hope LoyaltyAutomated will help you and your franchising project to keep on reaching the goals and the love from your customers that you deserve!

It changes my business

Jun 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's really easy to use and the setup support is great!

Cons: Maybe I would add some more features, but it's just a necessity of my business. For this reason we are working on the customization of some things and soon Loyalty Automated will be perfect!

Overall: Perhaps I would add some more features. I would like to do a customization and we still have to figure out how to do it.My business performance improved by around 14%.

Thanks to Automated Loyalty I have simplified my work a lot, a lot of operations that I previously performed manually, now they are automated with a huge time saving ... and as we say time is money!

Vendor Response

by Simsol on June 25, 2019

Thanks a lot for your kind review. Glad to read how much you appreciate us. It's a pleasure and an amazing experience working with you

Excellent loyalty program

Jun 21, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy to use, it is the ideal medium for customer loyalty.

Quite customizable, with statistical data to measure customer behavior

Cons: At first I thought it was also a management software to manage stock, but, all in all, it is perhaps better to keep the two separate

Overall: I feel good about it, I recommend it to everyone

Vendor Response

by Simsol on June 26, 2019

Thanks Ester for your kind review. I hope loyaltyautomated will keep helping you to grow your shop

Good tool

Jun 24, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: Even though I'm not using all the tools and automations the program contains you can tell it has a very high potentiality.

Good value for money.

Cons: Marketing report is tricky sometimes, not very user friendly.

I might haven't found it but, as I'm using it in b2b, the possibility to upload reward points from an excel sheet would be nice.

Nothing else.

Vendor Response

by Simsol on June 25, 2019

Thanks for your review. In real the features you are looking for are already available in the dashboard but if you need any help open a ticket online and will be a pleasure to help you.
Thanks in anycase for using Loyaltyautomtaed

Great program!

Jun 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It makes it easier to have a relationship with all customers.

Cons: I didn't have any negative points, since I was lucky enough to meet the rep in person and he was always super helpful

Vendor Response

by Simsol on June 26, 2019

Thanks Alessandro, you make me feel proud to have customers like your business.

A boost for my business

Jun 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: My job is to build software, I liked the way my customers feel comfortable using it.

Cons: Nothing as per now: it's a good tool to work with. The automations are great, once explained.

Vendor Response

by Simsol on June 26, 2019

It's a pleasure to work with your company