--- title: "loyaltyautomated Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about loyaltyautomated Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/188562/loyaltyautomated/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # loyaltyautomated Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) loyaltyautomated ## What is loyaltyautomated ? Customer loyalty web based software that mixes the power of automation marketing and KPI analysis. The new way to simply retain customers. A tool that analyzes behaviors and uses coupons, text messages and emails triggered and sent automatically to invite your customers to come back and buy. The Roi Analysis and Segmentation let you know how much your customers value now and in the future. With the RFM index every merchant will discover who are the best customers to retain most of all ## What is loyaltyautomated used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for loyaltyautomated ?[Manage this product listing](https://www.g2.com/products/loyaltyautomated/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### loyaltyautomated 4.8 (13) VS. [4.9 (3,857)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price €49 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.9 (3,857) Value For Money 4.8 (11) Value For Money 4.9 (3,479) Customer Service 5.0 (12) Customer Service 4.9 (3,539) ## loyaltyautomated alternatives [4.9 (268)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (570)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (193)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) [View all alternatives](https://www.capterra.com/p/188562/loyaltyautomated/alternatives/) ## FAQs about loyaltyautomated Overview ### Which roles and teams benefit most from loyaltyautomated ? loyaltyautomated is most used by merchants, store owners, and business leaders managing customer loyalty programs and repeat purchases. Retail sales staff use it to enroll customers and track rewards at the point of sale, while marketing and finance managers monitor campaign results, customer activity, and loyalty costs. Answer based on 13 reviews Overview ### What company size and specific industries is loyaltyautomated built for? loyaltyautomated is designed for small to mid-sized retail companies, restaurants, and brick-and-mortar shops that serve customers in person and want to support an omnichannel loyalty strategy. It is best suited to businesses with physical locations that need to track and engage customers across channels. Features and Usability ### What are the key features of loyaltyautomated ? loyaltyautomated includes activity tracking, customer activity tracking, and customer segmentation for monitoring member behavior and grouping audiences. It also offers loyalty program, rewards management, discount management, gift card management, and loyalty cards, plus membership management, member portal, referral tracking, and reporting/analytics for program administration and performance review. Getting Started and Support ### What training and onboarding options does loyaltyautomated offer? loyaltyautomated provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and Q&A, while documentation offers written reference material for reviewing setup steps, product features, and ongoing use at a later time. Getting Started and Support ### What customer support options does loyaltyautomated offer? loyaltyautomated provides chat support for customer assistance. Support interactions are handled through this channel only in the catalog data, and no reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of Customer Loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) loyaltyautomated supports **Loyalty Program** and **Rewards Management**, giving businesses the tools to run repeat-purchase campaigns and manage customer incentives in one system. However, it does not include **Third-Party Integrations**. Instead, it offers other features that reviewers also rate as important, including **Gift Card Management** (**39%**), **Loyalty Cards** (**34%**), and **Member Portal** (**31%**), helping businesses encourage repeat visits, give customers easy access to their loyalty details, and provide teams with more ways to build long-term customer retention. Loyalty Program 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Gift Card Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return Member Portal 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information Discount Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions loyaltyautomated 11 features ### All Features - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.8 (11) Free Trial Basic €49.00 Flat Rate,Per Month Value for money 4.8 (11) 4.8 Based on 11 reviews ## Support, customer service and training options Customer Service 5.0 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (12) 5.0 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating Counts reflect reviews available in this feed. 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful GR Giovanni R. Finance Manager Used the software for: 1-3 years ### "Informative Solution for Customer Loyalty " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2024 Pros The program has set a working member or customer portal that helps handle issues. Cons The inclusion of even gifting makes the approach suitable M& Marketing & communication manager Marketing & communication manager Used the software for: 3-5 years ### "Our automatic employee!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2019 Pros As a small franchising chain of parfumeries and cosmetic boutiques, Loyalty Automated helepd us to find an immediate and direct relationship with clients. It's like having an additional employee which already knows what to do. Calls your client, reminds him of you and in the easiest and even cheap way. The personalization of the campaigns and the flexibility is a big advatage. More over you can monitorate your results, which allows you to improve the recalls and your marketing actions. Cons Sometimes, due to momentary server problems, we had problems with sending coupons. SS Sales specialist Sales specialist Used the software for: 3-5 years ### "Good tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 25, 2019 Pros Even though I'm not using all the tools and automations the program contains you can tell it has a very high potentiality. Good value for money. Cons Marketing report is tricky sometimes, not very user friendly. I might haven't found it but, as I'm using it in b2b, the possibility to upload reward points from an excel sheet would be nice. Nothing else. CO Commerciante Commerciante Used the software for: 3-5 years ### "Gestione smart e moderna" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2021 Assistenza impeccabile e di alto profilo professionale Pros Semplicità e pannelli di controllo sempre disponibili online in tempo reale con possibilità immediata di eventuali correzioni grazie almsiatema api molto evoluto Cons Non trovo ancora a oggi nulla da segnalare in modo negativo EN enterpreneur enterpreneur Used the software for: 1-3 years ### "It changes my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 Perhaps I would add some more features. I would like to do a customization and we still have to figure out how to do it.My business performance improved by around 14%. Thanks to Automated Loyalty I have simplified my work a lot, a lot of operations that I previously performed manually, now they are automated with a huge time saving ... and as we say time is money! Pros It's really easy to use and the setup support is great! Cons Maybe I would add some more features, but it's just a necessity of my business. For this reason we are working on the customization of some things and soon Loyalty Automated will be perfect! CO Commerciante Commerciante Used the software for: 3-5 years ### "Rapporto diretto con i clienti" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2021 Sicuramente il contatto con i clienti è fondamentale , avere il polso della situazione sempre sotto controllo per poi agire con informazioni su promozioni e novità Pros Posso fare promozioni mirate a seconda del tipo di clientela ed avere riscontro Cons Sicuramente può essere migliorato ancor di più come tutti i programmi, attualmente è molto funzionale TD TITOLARE D'IMPRESA TITOLARE D'IMPRESA Used the software for: Less than 1 year ### "CONSIGLIATO" 5.0 February 9, 2021 Pros Facile da utilizzare, un ottimo mezzo per la fidelizzazione del cliente. Intuitivo e permette di personalizzazione le campagne in base al cliente. Cons Non ho riscontrato problemi fino ad ora. Per qualsiasi dubbio o domanda ho trovato sempre la disponibilità e professionalità del mio referente che ha saputo guidarmi e consigliarmi al meglio nella fase iniziale e anche dopo. OW Owner Owner Used the software for: Less than 1 year ### "Excellent loyalty program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2021 I feel good about it, I recommend it to everyone Pros Easy to use, it is the ideal medium for customer loyalty. Quite customizable, with statistical data to measure customer behavior Cons At first I thought it was also a management software to manage stock, but, all in all, it is perhaps better to keep the two separate BO Business owner Business owner Used the software for: 1-3 years ### "Great program!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2019 Pros It makes it easier to have a relationship with all customers. Cons I didn't have any negative points, since I was lucky enough to meet the rep in person and he was always super helpful CE CEO CEO Used the software for: 1-3 years ### "A boost for my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2019 Pros My job is to build software, I liked the way my customers feel comfortable using it. Cons Nothing as per now: it's a good tool to work with. The automations are great, once explained. CO Commerciante Commerciante Used the software for: 1-3 years ### "Sistema di fidelizzazione automatizzato gestito da un professionista del settore" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2021 Pros Facilità di utilizzo, servizio clienti fatto dal proprietario che è molto attento alle esigenze del cliente, automazioni personalizzabili, prezzo scalabile. Cons Nulla da segnalare, il software risponde alle mie esigenze. IM Imprenditore Imprenditore Used the software for: 1-3 years ### "Simsol " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2021 Pros Semplice da usare, ottimi report, le automazioni presenti sono ormai indispensabili. Cons Vorrei dei report ancora più dettagliati. CO Commessa Commessa Used the software for: 1-3 years ### "Ottimo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2021 Abbastanza soddisfatta Pros La tempestività di caricamento dei punti e relativi dati Cons Continui messaggi a poca distanza da caduno ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.