WebinarNinja

WebinarNinja


4.5 / 5
76 reviews

Who Uses This Software?

Growing businesses looking to acquire and retain more customers.


Average Ratings

76 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Pricing Details
    Monthly and annual pricing options available.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • WebinarNinja
  • webinarninja.com/
  • Founded 2015
  • Australia

About WebinarNinja

WebinarNinja is an all-in-one webinar solution. Easily create, customize registration pages and email notifications. Attendees do not need to download any software and can attend on any desktop or mobile device. Run live, automated, series or hybrid webinars. After your webinar, view your statistics, send follow-up emails and offer a replay with our automatic recording and archiving. Included in all plans is fast, high-quality support, live and recorded training and documentation.


WebinarNinja Features

  • Alerts/Notifications
  • Customizable Branding
  • Event Management
  • Live Chat
  • Multi hosts
  • On-Demand Webinars
  • Polls/Voting
  • Q & A
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Promotion

WebinarNinja Reviews Recently Reviewed!


Webinar Ninja Makes Light Work of Webinars

Aug 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I really like the ease of use of Webinar Ninja. I'm not a techie-type and I was able to get it up and running pretty quickly. When I did get stuck or have questions, their support was right there to answer questions - and often incredibly fast, so I wasn't delayed. I loved that.

I get regular emails from Webinar Ninja with the latest improvements to the software, so it's very clear to me that they're invested in continually improving their product, which is important to me.

The last email announced the new WebinarNinja Academy which has training on everything from how to set up a webinar, to how to deal with the techie side, how to market the webinar and more.

Generally, I find it simple to use, and easy to just set up. It's not complicated.

There's also a lot to love about the way I can send out webinar registrations, and add my own templates for various stages of the registration process.

Cons: I'd like to be able to delete my test webinars, or other webinars that I don't need anymore, but I can't find a way to do that yet. I'd also like an easy way to search through my webinars so I can find the recording I'm looking for.

I'm not 100% happy with the quality of the recording, but to be honest, I can't tell if that's an issue with WebinarNinja or it's my own setup.

But these are small issues. On the whole I find the interface very user-friendly.

Overall: I've owned it for a while but have only recently started to use it and plan to use it a lot more in the future. I want to use it for teaching in short bursts, and I think it's perfect for that. There are various webinar formats available to me, so I can use different options as I grow. The options include the live option which I've been using until now, and also an automated option, a series of webinars which I can link together, and a hybrid version where I can run the recorded webinar but be present to answer comments live.

The interface is easy to use and very intuitive which I think is a huge plus for someone like me who doesn't want to have to hunt for various features.

Almost the best software to create online webinars

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and its dashboard is excellent. Many interesting options and functions. Audio and video work well, even at low speeds. Multiple options for different types of webinars, including deferred webinars. I have tried many and this is almost the best, almost perfect

Cons: Little to say here. Perhaps the most important flaw is that it is not a software designed for markets in other languages (widely spoken) such as Spanish, and although it is true that you can customize many parts and translate them manually, still does not have a language selector that changes everything for you like other webinars software. Moreover, it is obvious that it does not work and is not intended for meetings, only for webinars, because it is not possible for several attendees to participate simultaneously in the conversation etc

Overall: Webinarninja allows us to solve several big problems that have to do with training. We can organize periodic meetings with our clients and explain how to use our services and saas software. In addition, we can meet with our team for sales training and support training

Versatile software that gets the job done

Jul 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy to set up. You can get a webinar going within a few minutes. The interface is reasonably easy to navigate. They are constantly tweaking it to make it better. Good integration with ConvertKit, which is the back end I use for email. Sound and video are great. Sharing stuff and sending out emails is a breeze. Generally pretty easy to use.

Cons: Sometimes the UI can be tricky, so if you're new to the software, you can waste a lot of time learning how to use it. Like the grey menu items hiding in the left-hand vertical bar with barely enough contrast to be seen against the slightly darker grey background. Or the totally non-intuitive choice of putting the "Edit" and "Clone" options for a webinar (arguably the two most used ones) behind a barely visible grey three-dot icon above the "Options" drop-down, instead of putting it all under "Options" OR having a visible button that just says "Edit", 'cause that's the #1 thing I will want to do with my webinar!

The UI/UX once you're inside the studio is also a bit mystifying. It's not entirely clear how to do simple things, like seeing how many people are on the webinar -- still haven't figured that one out.

The UI for the outgoing email reminders can also be a bit baffling. There's no bulk edit option, or "delete" option to get rid of emails you don't want to go out so they're not even on the list anymore. There's also no option to rearrange things and change their sequence so they're in nice, pretty chronological order as they go from top to bottom. The functionality still works fine, but from an aesthetic UI/UX perspective, this is suboptimal.

It also has a higher failure rate on the user side than some other software I've used. About 5% of people who were super eager to get on the webinar said they had no sound or video, and there was no way of troubleshooting.

Overall: Overall experience is pretty good! It's a functional, user-friendly platform with a highly responsive staff should you any questions. Like with any software product, there's room for improvement, but the software works and gives good results.

Vendor Response

by WebinarNinja on July 18, 2019

Hello Ali!

Thank you very much for the detailed feedback. As you know we are working constantly to improve the software for awesome people like you!

I'm glad that overall you're finding WebinarNinja easy to use and it's working within your work flows :)

Thanks for the notes on the UI and I have some good news for you!

- The contrast of the grey menu items has already been improved and fixed by our design team, we're just waiting to release it with other updates very soon.

- I appreciate the feedback on the Edit and Clone functions - this is something that has been talked over and improvements there are coming.

- By default, as the host you see the number of attendees on your webinar just below your video...perhaps your resolution is over 100% and so you're not seeing it? (again great feedback for us!)

- I've taken note of all your points regarding email notifications and will take this to the team.

Thanks again!
Nicole Baldinu
Co-Founder & COO

Capterra loader

One of the easiest to use webinar platforms out there for both sides.

Jul 10, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * It is really fast to setup a webinar with webinar ninja and what attracted me to it the most is the fact there is no install on the users side unlike the likes of GoToWebinar, Zoom etc.

* Comes with landing pages and has it's own webinar directory.

* Live, evergreen and combo webinars available as well as series.

* It has all the functionality you need for your business, including offers, polls and easy to understand stats.

* I can play YouTube videos etc too in my presentation.

* Their chat support is fantastic and fast. I always feel like I have been given more the enough time to answer all my questions, even if it isn't the question I started with.

* They give regular trainings to help with building your own webinars.

* Email sequence is standard and yes to edit accordingly.

* I have always had positive feedback after my webinars.

Cons: These are small things that are more I'd like to have.

* Polls all get shown together (as far as happened to me). Would be fantastic to be able to switch them on like the offers.

* I would love an on demand evergreen option, I think this is coming soon though. There is evergreen with set time and date already.

* I have had problems with running my presentation directly from powerpoint so now I just upload the slides. This is in pdf so any animation is gone. I just create extra slides to get around this though.

Overall: Webinars are a fantastic tool for any business to build their relationships with potential and existing clients. In particular, the ease of use for users to join the webinar without having to download and setup on their side is one of my biggest attractions, that along with how easy and fast is it to setup a webinar with the backup of their super support team means I recommend this to my clients too.

Vendor Response

by WebinarNinja on July 14, 2019

Hi Emer!

Thank you for the great and detailed feedback!

So happy to know you've been enjoying the app over the last two years. You probably have seen that we're always making improvements so some of those 'nice-to-haves' you mention are already in development and the others are on our roadmap for future development.

It's helpful to hear honest feedback from members like you so we can continue to get better. :)

Cheers!
Nicole Baldinu
Co-Founder & COO

Capterra loader

Easy to use, if somewhat limited for marketers

Jul 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: WebinarNinja has morphed into a clean, intuitive, easy-to-manage platform over the time I've been a user. It's fully web-based, so I don't worry about losing viewers as much as I did with GTW and Zoom, where software was required to be downloaded. Overall, my viewers tell me they like the experience better for presentations.

Cons: The platform does one thing very well, which is traditional live webinars. However, it lacks a few marketing savvy capabilities with its automated webinar features (date selection is not totally obvious during registration) and the questions, downloads, and CTA buttons are not in the main viewing area for attendees, so they have to scroll down during a webinar to access them. WN has announced an updated interface to address this, but they are self-funded, so development is slower than users like me would like.

Overall: Solid platform (previous problems with constant bugs has gone away), and I'm very happy running traditional live events. Also monthly training from the founder on feature updates and webinar best practices is a perk.

Vendor Response

by WebinarNinja on July 09, 2019

Hi David!

Thank you for being a long time user and for giving us your feedback. We've been able to continuously improve because of honest feedback like yours!

It's great to hear that your attendees enjoy the experience - we've made it a point as we develop to have the experience on both sides be as pain free and enjoyable as possible. Really glad you enjoy Omar's webinars - I love chatting with our members live!

Thanks to you and others, the features you requested for Automated webinars and CTA buttons moved to a more prominent place are about to be rolled out, I promise. I understand your desire to see them sooner rather than later, believe me, I totally get that :)

Keep an eye out on your inbox for those soon-to-be-released updates.

Thanks again!

Cheers,
Nicole Baldinu
Co-founder & COO

Easy webinar setup

Aug 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to create and deploy webinars. Way less complicated than most stuff that's out there. So if you just want to run a webinar that works without all the bells and whistles, webinarninja is a great choice.

Cons: I wish there was a way to change the host name on individual webinars; the stability of the platform could be improved (still receive lots of complaints on the webinars themselves when volume or video goes out, or they can't log on b/c they're on some browser other than Chrome on a desktop); would love to see post webinar email sequence integration (like the reminder emails, but that go out after the webinar is complete, so I don't have to use a separate email marketing system to send those emails)

Overall: Solid. It does the job I need it to do, and doesn't waste my time with tons of options.

Well developed over time

Aug 07, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros:

I grew up with Webinininja. As with allm the beginning is bumpy ... but the customer service has always been great

Cons:

It was unstable at the beginning, the webinars broke off in the middle and I did not come to my own event anymore.Unfortunately I can not stream on Facebook

Overall:

Always very friendly and helpful. Certain developments took a long time and I had to dodge, which was a pity.

Vendor Response

by WebinarNinja on August 08, 2019

Hi Claudia!

Thank you for your review and for being with us along the way!

I appreciate your kind words about our support staff- they really do a fantastic job!

We've come a long way since the start and you should find great stability with your webinars now. The FB stream is a request we've received and are looking to include it on our roadmap.

As a member keep an eye out for those features releases as well as invitations to our ongoing, free webinars by our CEO, Omar, where you can see WebinarNinja in action.

Thanks again Claudia - we appreciate you!

Best,
Nicole Baldinu
Co-founder & COO

Webinar Ninja User Review

Aug 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With any Product or service it is the Support that impresses myself #1 + ease of use.

The less steps I need to jump to get the information and job done the better I feel.

Cons: Many 3 parties don't recognize WebinarNinja which is upsetting but with the features included within WebinarNinja you only need to direct them to the sign-up page which is hosted with them and easily customized.

Overall: Ease of use is key plus the "Real time" interaction of Polls and chat is a few of the bonuses.

My Favorite Webinar Tool!

Aug 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that WebinarNinja is always improving upon their product. I've used it for about 2 years now and love it. They also provide educational webinars to help you give amazing webinars and understand how to reach your goals using their software. It is soo easy to use from start to finish and I have never had an issue running a webinar.

Cons: Honestly nothing, but if I have to list something it doesn't integrate directly with Mailerlite the email marketing system I use, however I am able to integrate it with Zapier, so it's not really an issue.

Overall: It has been a great experience, well worth the investment in my business and I don't have a reason to switch to anything else. I can say that I will be using WebinarNinja a lot more as the needs of my business are shifting and I will be sharing a lot of information through webinar.

Straightforward - Solid - Good - Reliable

Aug 06, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple. Not overly feature laden like a few other webinar platforms.

Whenever I've set up an event it feels like I'm using a system that is getting the job done without confusion and that's a relief. I want to not have to think much and whoever designed the event setup process understands UI flow.

Personally, doing any presentation or sales meeting --- I don't need anything that is frustrating to use.

Email follow up built in, nice.

I like the templates ... I don't need a load of fancy templates ... and WN has enough for me ... for now.

Cons: Wouldn't hurt to add more landing page templates.

And more 'easy' customization of them to add our own unique spin.

I know it's not a necessity these days, but phone support would be a bonus. It's not a complaint because many companies don't provide this.

Video quality is not dependable.

Normally this would be top on my list, but since I use another platform if I'm going to do a video type conference call, it doesn't get in my way a lot. That said, it's actually pretty frustrating and it should be a top priority since video is where it's at to establish trust.

You won't find a better deal

Aug 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Webinar Ninja is the best solution for your webinar simply because it works- No hassle, no problems, instant plug and play, analytics, easily add team members to co-host or co-manage the webinar, compatibility with all OS's - they have it all + the easiest to use interface.

I've used the best Webinar software in the past and they're all 90% to the most - This one goes the extra mile to make the 100%.

Cons: - I'd like a 'pay as you go' pricing plan.

- In the analytics, don't only show who joined and when, but also who left and when.

Overall: Webinar Ninja is the platform that helps me best to help my clients and users at scale.

If your business is to help others reach their goals - Webinar Ninja is the tool for you.

Be a Ninja!

Aug 14, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use and the features got better and better over the years. It's a great price - quality balance. And they have an amazing customer service!

Cons: In the beginning it didn't looked that fancy and nice but it got way better over the years.

Overall: I'm solving leadership issues for managers and WebinarNinja is providing a great way to connect with my audience.

Insane Upgrades

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the upgrades they just keep getting better. The option to add videos, the academy now and so many perks i love it.

Cons: It's not intuitive. If you haven't logged in, in a while you may forget how to set up a webinar. That means watching the how to video again. Time gone.

Overall: Overall i enjoy the software. I always recommend it and will be using it more this quarter.

Capterra loader

The best value and continually improving

Jul 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WebinarNinja offers overall ease-of-use and is more affordable than other platforms.

Cons: There is not an option to delete test webinars though this is a planned update in 2019.

Overall: I had used a number of other solutions before WebinarNinja. It was the best I found for the price and features.

Vendor Response

by WebinarNinja on July 16, 2019

Hi Brandon!

Thank you for reviewing WebinarNinja!

As for deleing webinars, right now, you can manually delete the registrants from your stats page and then delete the webinar once there are no registrants.

I totally get that you would want this to happen more easily. This is a somewhat complex problem that is being worked on - I can promise you that!

As a member you'll be the first to hear when we update this feature.

Thanks again for your feedback, it helps us to make a better software for you.

Cheers,
Nicole Baldinu
Co-Founder & COO

Worth looking into !

Aug 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to do a survey within the system. In addition to that, I love the fact that you can make them evergreen while still having a live chat ability, even if it's pre-recorded

Cons: No phone support, takes several days to here back from them when you email

Overall: Overall very much well worth it. Great product and multi beneficial. It's great how they have a pre built and customizable pre webinar sequence to help with attendance

Automations matched with style

Jul 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that I can create beautiful stylised landing pages along with automated email reminders.

The operating system is easy to use and I love the pre-planning I can do including polls and offers that I can turn on throughout my presentation.

Cons: I can not create custom questions in the registration process. I deliver online training for the government and there is strict criteria for them to be eligible. Without this, I have to use a third party (Eventbrite) to manage registrations first. :(

Would like if you could just hit button for recurring evergreen webinars for routine repeats (e.g. every tuesday at 10am) for a determined time frame (e.g. 10 times or until this date).

Overall: Excellent customer service and variety of resource.

Vendor Response

by WebinarNinja on July 09, 2019

Hi Barbara!

We appreciate the time you took to leave a detailed review!

We're happy to hear that a lot of the marketing and automations included in WebinarNinja have been helpful to you. Regarding your needs for more registration form fields - we totally understand and are working on this. Some more good news is that the Automated webinars are getting a major update so you should see some of your requests met very, very soon.

Thanks for giving us a chance to serve you and others better!

Cheers!
Nicole Baldinu
Co-founder & COO

Worth every penny

Jul 30, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I started using WebinarNinja after attempting to use another webinar program, and WebinarNinja proved superior in every way. From its user-friendly interface, the ease of use, the quality of the webinars I have produced, and the incredibly responsive customer service, WebinarNinja has impressed me every step of the way.

Cons: There are a few features that the program still lacks that will eventually make it outstanding: an evergreen option, the ability to track who has engaged with a webinar via the replay link, ability to play video with sound during a webinar, and the ability to reveal offers at appointed times during a replay.

Vendor Response

by WebinarNinja on July 31, 2019

Hi Alison!

Thank you so much for taking the time to leave a review. Your positive feedback is great inspiration for me and my team. :)

Regarding your requests...currently all plans include automated/evergreen webinars. Right now you can only schedule one per day and the workaround for multiple schedules in a day is to create multiple automated webinars. But this feature is being improved very soon so the work around won't be necessary.

I've noted your feedback for the replay stats and the offers. I can confirm that you can play a video with sound during a webinar. The only limitation is Apple iOS devices that don't allow auto-play so the attendee has to just click play.

Thank you again Alison and all the best with GoodSchooling!

Best,
Nicole Baldinu
Co-founder & COO

Capterra loader

Membership

Jul 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Webinarninja is very easy to use. It takes only a few clicks to create a new webinar. I like the cloning feature, including e-mail notifications, because I run a weekly webinar.

Cons: I miss a feature to register members in bulk. I believe this is for privacy reasons, but that would make things more convenient. Now, each participant has to manually sign up for my weekly webinar.

Overall: Webinarninja does what it needs me to do. I can easily whip out a weekly webinar. Also, I can create one-off webinars for experts sessions, sales purposes.

Vendor Response

by WebinarNinja on July 10, 2019

Hi Miro!

Thank you for leaving your review! So happy to hear that you're enjoying running your weekly webinars with WebinarNinja - that's awesome, every week!

You're right, we can't allow a bulk upload of registrations as people need to opt in to a webinar themselves. The other option I can think of is to make use of our Series Webinar feature which allows you to create one registration page for a series of many webinar dates/times.

Hope that helps, you can always reach out to our friendly support ninjas at any time and they can chat more about this with you.

Keep rocking it with your webinars!

Best,
Nicole Baldinu
Co-founder & COO

Review of Webinar Ninja

Aug 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Webinar Ninja is a great program to host your webinars on. It was easy to use after you learned the basics of the program. You are able to upload Powerpoint slides or share your screen with attendees. Attendees can enter questions and receive a special offer during the webinar. You can record your webinar for future use. I only had to contact support a couple of times and they were always able to help me. The WN knowledge center is very helpful in learning how to use the program. The WN team is always updating the software with new features to make functionality better.

Cons: Really, the only con was the learning curve. This is the same with all-new programs you try to learn. Once you practice on a few test webinars, you know the program.

Overall: I use Webinar Ninja as a way to interact with prospective clients and to build a community of people who are interested in the lymphatic system and health.

Webinar Ninja for the win

Aug 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is really easy to use and I love that anyone signing up for one of my webinars gets automatically added to me email list. This makes it extremely easy to maintain contact with people that have shown interest in my services.

Cons: The older version allowed for a download of the video which I could upload to YouTube. I wish that functionality still existed.

Did all I needed, and would do much more

Jul 10, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I create training videos, and alert folks to there availability.

The training works well as a forward to an in-person training session.

Even as a first time user, this was straight forward.

This was made available as a "view any time" webinar.

Cons: Right now, in the new version the "view any time" is not yet available.

Since this was my prime use of the software, I am limited at the moment.

I do not expect this to be a problem for long, however.

I hope to see it added soon.

Overall: Being able to get people started on something with basic training puts me a leap in getting them fully trained.

Thanx a bunch WebinarNinja!

Vendor Response

by WebinarNinja on July 14, 2019

Hello Bob!

Thank you so very much for the review and being a long-time user of WebinarNinja!

Yes, you are right, we will be adding the functionality you're after for a webinar to be viewed instantly soon.

Thanks again and keep an eye out for our member updates with that feature release!

Best,
Nicole Baldinu
Co-Founder & COO

I feel like a ninja

Aug 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, customizable, has options for live or automation, paid or free.

Cons: I can't always use my external web cam from the computer I'm on, and I don't know why

Best Webinar Platform for Money

Jul 24, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the pricing of this platform. It beats every single other platform out there when it comes to value for money.

Cons: I wish there was an option to customize the embed sign up form - and I wish it could be used with reoccurring webinars so I wouldn't have to update it every month.

Overall: I have had phenomenal experience based on the customer service I have received.

Vendor Response

by WebinarNinja on July 29, 2019

Hi Mercedes!

We really appreciate your review and feedback!

At the moment you can customize the design of the embed form (fonts, colors, change buttons). However, you're correct- the form is only for Live webinars at the moment. This is because the form is linked to one singular event.

Having said that, we will be enhancing this feature down the line so thank you again for letting us know your feedback!

Cheers,
Nicole Baldinu
Co-founder & COO

User Friendly

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is user-friendly webinar system to run and manage . What also impressed me, is that in addition to be being simple to understand it's a robust tool with many features.(very often having a simple people may mean that you will have to compromise on quality- that is not the case with Webinar Ninja)

The Webinar Ninja team keep us users up to date with their updates, new features and product development. It demonstrates to me as a user that they are committed and dedicated to my success.

Cons: There is only one challenge I have with the current setup which is that you can't edit the number of user in attendance of a webinar. Lets say you only have 5 people. you could chose to opt out of the number being listed. I personally would like to have the ability to change that especially for evergreen webinars that will run continuously.

Excellent!

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WebinarNinja is really the best tool for webinars we've ever used. It is intuitive but above all we love the team behind it. Support is outstanding!

Cons: I can't think of any. Overall WebinarNinja is a pretty good fit for us.

Overall: Can't think of any at the moment. It is a pretty good fit for us.

Great support, very easy to use...

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Support is awesome, we had some small issues and they were sorted right away. Also ease of use, WN is by far the simplest Webinar software I have ever used, at a price point that is significantly lower than others :)

Cons: Some small tech issues, but were fixed fast :)

Overall: Great support, great, simple product

It's good, but has room for improvement

Aug 07, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very easy to use, and the platform looks updated and clean. As of today is stable, and I haven't had any issues with disconnections, or users complaining about the stability (apart from a regular number)

Cons: When you try to get outside of the regular use, things become complicated.

I've had several users that the support team have hard time finding out why. For instance, the integration with Active Campaign didn't work until it suddenly started.

Also, the camera quality is really bad during streams. I asked, and I was said that it was going to be fixed soon. I indeed saw an update related to that, but nothing changed for me. I've used other platforms with zero issues, so it's not my camera.

Also, the evergreen features are far away from other solutions, up to the point that you can not do the same evergreen twice on the same day, I was suggested to clone the webinar. And it doesn't work with vimeo videos, which I think it's crucial, because hidden Youtube videos can be easily discovered and shared.

Capterra loader

Really good software... with one exception

Jul 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's really easy to use... all of the hard work is done for us (like the email reminders to registrants)... and webinars are "stupid simple" to set up.

Cons: We survey our participants after every webinar and the one piece of feedback they give us about WebinarNinja is that they wished there was two-way voice communication. And for small groups, I agree.

Overall: We've been a user for over two years... and it's been a really good experience. Easy to use software... responsive support... and a very fair price.

Vendor Response

by WebinarNinja on July 16, 2019

Hi Steve!

Thanks for being a member and it's so awesome to know that you enjoy a lot of the automation in the app.

I'm excited to let you know that very soon your attendees will be able to jump on (when you allow them) with the mic and camera.

We can't wait to share this update with members like yourself very soon. Look out for that!

Thank you again for taking the time to review WebinarNinja and for your support.

Cheers!
Nicole Baldinu
Co-Founder & COO

Outstanding!

Aug 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use for such feature-rich software! Never any issues, regardless of audience size! AMAZING personalized customer support! Fun and easy-to-use software lets you focus on the your customers and your message, not the software!

Also love the options available - live, automated, series, hybrid...so easy to create and manage exactly what you want to communicate in your webinars!

Cons: No cons to speak of. Frequent free updates quickly take care of any compatibility or usability issues.

WebinarNinja is a great quick fix to get your webinar going fast!

Aug 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and automation that works to get a webinar going - whether it's LIVE or auto.

Cons: Design & layout of page not as flexible as I needed it to be.

Overall: It was a pretty good experience to get my webinar started quickly without worrying too much about the tech.

Simple Webinars

Aug 06, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I purchased WN when it first came on the scene, when Webinar Jam was the leader - before Zoom or Belive - so it an economical purchase for my company.Best feature us the cost. I also like the automation features with the email reminders.

Cons: I would love for WN to make it possible to for the viewers to interact without having to be brought onto the screen.

Overall: Although I purchased it years ago I only recently in the past 2 years or so began to use regularly because of the automation feature it became the most cost effective way for me to grow my list with the registration feature.

Vendor Response

by WebinarNinja on August 12, 2019

Hello!

Thanks so much for leaving a review.

Glad to know you like all the in-built automation features!

At the moment you can have an attendee come on as co-host, but it must be before the webinar starts. Also, chat, questions and polls are other great engagement techniques for you as a host to fully explore in the current version.

I hope I understood correctly...you're after the ability to have attendees brought on with mic only? That feature is coming! Also the ability to come on with camera as well. As a member, you'll be among the first to try that out when it's released.

Thanks again!
Nicole Baldinu
Co-founder & COO

Great intuitive webinar platform

Aug 21, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up and operate, I particularly appreciate how easy it is to build evergreen webinars and fully integrate the webinar registration with my email marketing platform.

Cons: When doing a live webinar I'm not able to monitor the live chat while presenting. Enabling that would be a big improvement in overall functionality and ease of use.

Overall: It has allowed me to build and run automated demand creation processes for my business which is a big step forward for me.

WebinarNinja review

Aug 13, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use. You can use it easily.

Cons: I would like it to have the capability to use a white-board so i can type/draw/write/underline etc. while I talk.

Vendor Response

by WebinarNinja on August 14, 2019

Hi Chris!

Thanks for your review!

Glad to know you're finding WebinarNinja easy to use.

Did you know that you can share your screen and show any app you're using to draw, write etc?

Having said that though, we have received requests for a white-boarding feature so we are putting on the roadmap.

Thanks again Chris!
Nicole Baldinu
Co-founder & COO

The Ninja of Webinars

Aug 06, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its all set up to go and I like that it now has more flexibility with images.

Cons: Its isn't 100% reliable when it isn't plugged into the modem directly. I have had a couple of important webinars crash but it has improved a lot since it launched.

Overall: The Ninja team are very helpful and have worked tirelessly since its launch to improve their software.

Vendor Response

by WebinarNinja on August 13, 2019

Hi Trudi!

Thanks for your review and for being a long time supporter of WebinarNinja. We appreciate your commitment to us and to running great webinars!

We recently upgraded our streaming so you should see some vast improvements there. Also, please don't hesitate to talk to support, they can help troubleshoot your connection and even run a test with you to make sure you're all good to go!

Thanks again Trudi!

Best,
Nicole Baldinu
Co-founder & COO

The absolute easiest way to do webinars

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It handles most everything for you. It handles all the reminder emails and also the replay emails.

You can set up different types of webinars. They can be live or recorded. You can also set up a charge to view the webinar.

Cons: The video used to be out of focus. Has been much improved.

Overall: I love the simplicity and how quickly you can set up a webinar. I love that it's all in one app.

Good webinar software - Great price (Got it as LTD) + Great Support

Jul 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Provides several type of webinars, easy to setup and start the webinar.

Cons: No PayPal integration as audience payment option.

Vendor Response

by WebinarNinja on July 16, 2019

Hi Kevin!

Thanks for reviewing WebinarNinja!

Thanks for the feedback on PayPal integration. We offer our Stripe integration (as you probably know) and as demand increases for PayPal, we'll consider adding it to our roadmap.

Happy to know that you find setting up a webinar easy to get going :)

Thanks again Kevin!

Best,
Nicole Baldinu
Co-Founder & COO

Great software, easy even for a beginner!

Aug 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved that everything was very simple to set up and intuitive even without having previous experience hosting webinars.

Cons: I didn't find any negative things about Webinar Ninja

Works as advertised

Jul 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to use. Without looking at instructionals I figured out the interface and how to customise and use everything

Cons: Adobe functions were not available on all webinar types. I wanted pre-recorded webinars to have the option of replay for a few days. I had to go to tech support to be told it's unavailable on that type. Wasn't clear in what I saw.

Overall: The idea was to offer assistance to multiple clients at once via group sessions. The idea was there though the was more work to be done on the advertising side. I'd prefer if that was included in the service, the ability to set up sales funnels from within. There is minimal there for this and I could sync it with external pages but I wanted an all in one interface. Maybe I want too much but that is what I sought

Vendor Response

by WebinarNinja on July 29, 2019

Hi Tony!

Appreciate you taking the time to review WebinarNinja!

I'm not sure what you're looking for in regards to Adobe functions...

If you'd like, please reach out to support and we can help you out there!

Glad to hear you like the interface, I'll let our designers know :)

Thanks again Tony!

Cheers,
Nicole Baldinu
Co-founder & COO

A great solution for webinar deployment

Aug 16, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Customer support

The fact that users don't have to download anything to join the webinar

Cons: Biggest and only con is the inability to do a live powerpoint AND see your dashboard at the same time. You're forced to run two computers OR upload your slides- which then takes away any animation.

Continuing to get better as a platform

Aug 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Webinar Ninja is extremely easy to use and get setup. Their 'green room' style feature to check that things are working as they should is great. Also the way they log questions live on the webinar I would consider the best implementation of QnA of any of the platforms I have tried.

Cons: At times there have been tech issues which are incredibly stressful to have when you have many people waiting to watch you go live, only to see you fighting to get the software working.

Overall: At first the software had issues, but with newer versions it continues to get better. There are still a few issues which keep it from being my go-to webinar platform, but I have faith that they will continue to improve it.

This is the title of my review

Aug 14, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it automates my videos as presentations not just previous live events

Cons: the lack of marketing functionality

I also dont like the layout of statistics and how hard it is to find peoples details that have registered and/or watched my webinars

Overall: i like it and wouldnt go anywhere else!!

Great Customer Service

Aug 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was always easy to reach someone with questions, or find a previously written article about something you were working on. Product was easy to use.

Cons: I wish the email templates would save for all webinars, so you don't have to edit them every time.

Overall: It was good to work with. We did not have any webinar experience and we managed to get a few out.

Vendor Response

by WebinarNinja on August 14, 2019

Hi Jessica!

Thank you so much for letting us know that you got started easily with your webinars with WebinarNinja!

Did you know that you can save the emails for all webinars? I'm sure our support team can help you with that if you reach out to them support@webinarninja.com.

Wishing you great success with all your future webinars!

Best,
Nicole Baldinu
CO-founder & COO

Could be the best webinar platform if...

Jul 09, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Clean interface. Easy to use. Great that email notifications already set up and they go out through your own email provider.

Cons: Replays aren't like live

CTA not out front and centre.

Can't Pre set up polls

Can't change trigger events of the pre-set up notifications

Can't use Facebook pixel to track ROI

Can't amend many part of landing pages

GDPR text is limited but cant be amended and comes after people have signed up to register.

Can't bring guests on screen

No option for transitions on slides

Overall: Love the interface. Feels cleaner than others. Too many things big & little that undermine how good it could be

Vendor Response

by WebinarNinja on July 16, 2019

Thank you for taking the time to leave a review! Glad to know what's working well for you so far.

We're looking into the FB pixel feature as that has previously been a security concern.

Just to clarify, registrations only process if the registrant consents to the GDPR page if that option is turned on by the user. We decided to go with the standard recommended EU copy. But thank you for the feedback that you would like to edit the text.

Happy to report that bringing on a guest on the fly, that is not a co-host, to use their camera and mic, is coming out soon as well incorporating a cross-fade transition with our presentation slide feature.

We are working hard to be your webinar software of choice.

Thanks again for taking the time to give us feedback.

Best,
Nicole Baldinu
Co-founder & COO

It does NINJA your Webinars!

Aug 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WebinarNinja is truly user-friendly! They take out all of the guesswork and cover all the bases. From creating a Webinar to editing or even canceling one, it is all right there easy to find and navigate. Automatic email set up (of course you can Edit!). The ability to copy past Webinars saves a lot of time. Not to mention being able to create a recurring or static Webinar. WebinarNinja has ALL the bells and whistles. What I love the most is Omar. He is down to earth, forthcoming and kind and gracious. The Support team is FANTASTIC. WebinarNinja listens to its customers and implements new features based on demand. I highly recommend WebinarNinja!

Cons: I honestly haven't run into anything I don't like. The Help Documents or Support can get you back on track in a brief moment!

Overall: I never really thought I'd do Webinars but WebinarNinja makes it so easy! I feel I can reach more people by doing Webinars and also provide more training for my clients because I'm using WebinarNinja!

Using Webinar Ninja

Aug 14, 2019
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: overall it's great. However, I dont like the fact that the cursor isn't visible during presentations. and is needed to be part of the software

and also to hide questions, it's not ncessary for everyone to see tis

Cons: wrote that part above, overall i am enjoying it

Overall: overall it's good, just a few changes will be great

user friendliness

Aug 08, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I think the clarity and arrangement of the individual work areas very well.

It is very much logical.

Cons: If you offer your product on the German market, it would be very nice if at least the most important information and explanations are translated into German.

As a freshman in this field, it was not easy to find my way around.

Especially the connection with other programs was an obstacle for me.

The picture quality is very bad when I let myself be seen by my listeners.

In addition, some of the webinar participants complained about poor reception and poor quality of playback in the webinar room.

I would also like to have an overview of the participants and their e-mail addresses from Webinarninja.

Overall: I was relatively helpless at the beginning. Over time, the uncertainty disappears. I find the motivating and good support very good.

As a user with only mediocre knowledge of English, it costs me strength and nerves until I finally find my way around.

Just can't trust it

Aug 07, 2019
1/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: I like the promise of webinarninja and the fact that it's built by a frustrated webinar user. It promises a lot.

Cons: It's just not stable or reliable. The features stop working mid webinar.

Overall: It just isn't stable or reliable. It always froze for me mid webinar and was ether slow or simply non functioning.

Vendor Response

by WebinarNinja on August 08, 2019

Hi Robert,

Omar Zenhom here, co-founder of WebinarNinja.

We are so sorry you had a less than ideal experience with us.

We've come a long way since you joined us and have worked hard to improve the streaming experience and quality. Just recently we released multi-streaming to address any video quality concerns.

I'd love for you to join my next live webinar to experience our improvements first hand. You can register at https://webinarninja.com/workshop

Hope to see you there!

Thank you for being a customer and we hope to win you back soon.

Best,
Omar Zenhom
Co-Founder
WebinarNinja

Great All-In-One Solution

Jul 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the intuitive flow of setting up my webinars. It took a little effort and some trial and error to get it all locked in the first few times, but now everything is very smooth and familiar. I like the fact that my webinar is automatically recorded and that I get a link I can easily share and post.

Cons: I am a little old-school so I like to have a help service where I can call in and get someone to talk to, but now that I am comfortable with the platform, that is less important to me.

Overall: I am much more likely to use and realize the value of using webinars in my marketing strategy.

Vendor Response

by WebinarNinja on July 29, 2019

Hello Ian!

Thanks so much for leaving your review about WebinarNinja.

We don't have phone support at the moment but your feedback is noted! Our support team is round the clock via chat and email and they're a very patient bunch happy to walk through any process.

But it seems like you're totally in the swing of things with your webinar flow now! *high five* :)

Thanks again Ian!

Best,
Nicole Baldinu
Co-founder & COO

Good platform for ease and budget.

Jul 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The simplicity of setting up a webinar and promoting it online.

Cons: Inside the "studio" the features can be hard to use or buggy at times. Also not as easy to delete old webinars.

Overall: I host sales training webinars for prospective clients and the overall experience has been neutral. It works most of the time (I've been using since the early version and many bugs have been worked out)

Vendor Response

by WebinarNinja on July 11, 2019

Hey Geof!

Really appreciate you leaving a review! Thank you for the feedback about finding things generally easy to use.

With regards to the studio, I'm happy to let you know that a major update is coming and you'll see a greatly improved experience inside.

We've taken on board a lot of user feedback and have been working hard to improve things for members like yourself.

Looking forward to releasing that update soon!

Thanks again,
Nicole Baldinu
Co-Founder and COO

Going in the right direction

Jul 03, 2019
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Webinar Ninja support is first class with attentive and helpful responses.

Cons: My requirement was for very high quality screen sharing and unfortunately it was not possible with this product.

Overall: I was sad to stop using Webinar Ninja as overall it met a lot of my expectations. Unfortunately I have a specific requirement for very HQ screen sharing, and this platform could not deliver that. However, for power point style broadcasts, it would be fine.

Vendor Response

by WebinarNinja on July 09, 2019

Hi there!

Thank you so much for your review, this goes a long way to helping us improve! We are so happy to know that our Customer Support team was there when you needed them.

I understand you were sharing your screen and need some particular functionality with this. We'd love to learn more and see if we can work with our engineers to meet your needs.

If you don't mind getting in touch with our customer support and ask for Nicole. I'd be happy to go deeper and work towards providing a solution for your needs to the best of our ability.

Thanks again!
Nicole Baldinu
Co-founder & COO