--- title: "Yooz Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Yooz the right Accounts Payable solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/188698/Yooz/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Yooz 4.4 (222) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Yooz Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews PC Paula C HR managerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Significant time savings by automating invoice capture, routing, and data entry“ October 7, 2025 BM Bernadette M Head chef managerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “I find it difficult to find out info regarding what my invoice spend is for a given time period and I am relying on adding up manually to see a figure of my overall spend for a time period.“ October 7, 2025 SD Sáhó D PartnerAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “E-mail notifications and e-documentation of invoices are important functions they should work always.“ October 9, 2025 SU Stephane U Manager Pole Consulting SI Comptabilité Gestion et ProcessAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “The price of the YOOZ Business version is holding back deployment among some of our mid-sized customers.“ July 15, 2025 YN Yogini N Asset and ProcurementFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Good in terms of capturing and management of purchase orders and approvals. “ October 7, 2025 SD Sáhó D PartnerAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “We had a problem with e-mail notifications.“ October 9, 2025 CL Catherine L Area ManagerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Easy to use, good for record keeping and locating past invoices, has even supported me to locate the name of a company previously used“ October 6, 2025 JH Jonathan H Management AccountantHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 1-2 years. “Sometimes updates are done without any prior warning and can disrupt the processing“ January 28, 2025 ## Showing most helpful reviews Showing 1-25 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bryan S. Financial Controller Hospital & Health Care Used the software for: 1-2 years ### "True OCR technology. Ease of use and good customer support." November 16, 2017 5.0 Elimination of the paper invoices. Quicker processing time of invoices. Less manual effort. Ability to approve invoices anywhere internet is accessible. True OCR technology reading the bills. Saves my Accounts Payable staff time allowing for redeployment of internal resources. Pros Ease of use. Ease of implementation. Training excellent. Good customer support. Mobile app. Ease of delegations for employees on vacation. Cons Dashboard cannot be customized. Limited metric data. No data on comparable companies in size, industry, or spend. Review Source Response from Yooz November 17, 2017 Thank you for your Yooz review on our cloud-based AP Automation solution. We value our Yooz client champions and really appreciate you taking time to provide a review. One of the many strengths of the Yooz platform that you pointed out, is our intelligent OCR feature that continues to learn (gets smarter) with ongoing use. Recently, PayStream rated our reporting features as one of most robust reporting platforms currently offered in the AP Automation space. Rest assured, continued development is on our road map. As always, if a customer needs a customized report, our Yooz client success manager can create and automatically send. Thanks again for providing a review on Yooz! Have an amazing holiday season. SR Sarah R. Accounts assistant Construction Used the software for: 6-12 months ### "Save time use, Yooz." August 19, 2025 5.0 Having previously manually imputed all invoices and processed them manually this has been a revaluation. The time spend processing invoices has been vastly reduced. Pros The automation of Yooz, makes processing invoices quick and smooth. The warning that are given when there are duplicates, payment amount differ and other issues such as bank details are invaluable as when processing 1000's of invoices this can sometimes be missed. The integration into Sage to allow payments to be made quick and easy also saves time. The accounting records that are produced help to ensure that there are few errors and these are identified easily. The security of the invoices been sent to yooz and the ability to reply to these so you know that you are messaging the correct email account for inquiries for the invoice. Cons It is frustration that Yooz does not always learn from invoices and remembers setting that you may have only used once. It would be good if it would learn when you have made the same change several times. Review Source Response from Yooz August 28, 2025 Thank you, Sarah, for your detailed feedback! We’re delighted to hear that Yooz’s automation, duplicate warnings, and Sage integration have helped save time and reduce errors in your invoice processing. We also appreciate your note on learning from repeated invoice changes and will share this with our product team to explore improvements. VR Verified Reviewer Delegated Claims Manager Insurance Used the software for: 1-2 years ### "Good, but not perfect" January 30, 2025 3.0 Overall Yooz is quite good to use, but there are certain features like I mentioned above that led to the experience being a little frustrating at times Pros Easy to use and to upload documents. Good view of what is outstanding and at what payment stage they're at Cons Cannot see a history of what has been paid and when. You can see what documents have been uploaded, but cannot access old requests to check what has been paid Review Source Response from Yooz April 23, 2025 Hi, Thank you for sharing your feedback! We’re glad to hear that Yooz has made document uploads and tracking payments easier for you. We also appreciate your comment about accessing payment history, and we'll look into improving this feature to make it more seamless for users like yourself. Thank you for choosing Yooz, and we’re always here to help with any additional questions or feedback! —The Yooz Team PC Paula C. HR manager Information Technology and Services Used the software for: 1-2 years ### "Makes My Daily Invoice Work So Much Easier" October 7, 2025 5.0 Overall, Yooz really improves my daily work. I can easily upload invoices, approve or reject them, and always know exactly where each one stands in the process. The visibility and automation make everything faster and more accurate. It has become an essential part of my accounting routine. Pros Significant time savings by automating invoice capture, routing, and data entry Good integration capabilities with accounting/ERP systems Strong audit trail and visibility into invoice lifecycle Centralized dashboard & analytics for tracking performance Flexible approval workflows Cons Steepish initial setup and configuration overhead Occasional issues or manual fixes needed for exceptions or unusual invoice formats Some limitations when dealing with highly customized accounting rules or payment paths For smaller organizations, cost may feel high relative to usage Review Source Response from Yooz October 24, 2025 Hi Paula, Thank you for your wonderful review! We’re thrilled Yooz has made your daily invoice work faster, more accurate, and easier to manage. We appreciate your feedback on setup and exception handling and continue working to make the platform even smoother. — The Yooz Team MH Michaela H. Senior Manager Financial Services Used the software for: 2+ years ### "Yooz experience" October 7, 2025 4.0 My overall experience is good, tool has great OCR and learning capabilities, uts a good value for money, but when comes to ajdustment in the tool, its a bit complicated Pros Intelligent OCR, Workflows, Easy navigation, Full text search, Very good value for money, option to connect ERPs via API Cons Not flexible set-up as per country legislative requirements, adjustments are done by Yooz team and take very long to implement. Its s bit complicated to onboard on Yooz, its not very easy to make it work, help from Yooz team is needed. Review Source Response from Yooz October 24, 2025 Hi Michaela, Thank you for sharing your experience! We’re glad Yooz’s OCR and workflows have added value for your team. We appreciate your feedback regarding setup flexibility and onboarding — our team is always working to make implementation smoother and more efficient. — The Yooz Team BM Bernadette M. Head chef manager Food & Beverages Used the software for: Less than 6 months ### "YOOZER at work" October 7, 2025 4.0 overall, ok, hopefully I will be able to score it better given time. Change is difficult at times but we must embrace new systems of work to keep up with the growing trends in business Pros So far it seems ok, it has been a bit of a learning curve but the system is steady but getting invoices through has been a bit slow at first but it is getting better, still some glitches to be ironed out Cons the time frame of invoices coming through from suppliers but this isn't down to the system but the suppliers. I find it difficult to find out info regarding what my invoice spend is for a given time period and I am relying on adding up manually to see a figure of my overall spend for a time period. I will need to go back and look at additional training regarding this issue Review Source Response from Yooz October 24, 2025 Hi Bernadette, Thank you for sharing your experience! We’re glad Yooz is helping streamline your invoice process, and we appreciate your feedback about tracking spend and initial learning curves. Our team is always here to provide guidance and support as you continue to get the most out of the platform. — The Yooz Team AD Andreia D. Senior Administrator Education Management Used the software for: 2+ years ### "Great all in all" October 8, 2025 5.0 Super secure service to use. easy to comprehend and navigate. able to raise PO's with a ton of detail. super thorough Pros easy to use and understand. navigating the website is super simple. I like that it allows me to received individual items rather than the entire invoice. Cons can sometimes be difficult to find PO's. it sometimes also kicks me out mid way through raising a PO. Review Source Response from Yooz October 24, 2025 Hi Andreia, Thank you for your great review! We’re delighted to hear you find Yooz easy to use and secure. We appreciate your feedback about POs — our team is always working to make the experience even smoother. — The Yooz Team SM Subash M. Advance analyst Accounting Used the software for: 6-12 months ### "seamless invoice processing and accessing" October 7, 2025 5.0 it was wonderful and great experience and to work in yooz as Intuitive automation that saves time, with seamless invoice processing and reliable efficiency Pros It was very useful as all the data can be accessed through yooz, it is time efficient, and it is very friendly to work with, and this has been wonderful Cons Nothing much as of now everything was pretty good in yooz and Dashboard cannot be customized it is a major issue with yooz Review Source Response from Yooz October 24, 2025 Hi Subash, Thank you for your fantastic review! We’re thrilled to hear Yooz has made your invoice processing seamless and time-efficient. We appreciate your feedback about dashboard customization and will share it with our product team for consideration. — The Yooz Team YN Yogini N. Asset and Procurement Financial Services Used the software for: 6-12 months ### "Application Experience" October 7, 2025 4.0 Good in terms of capturing and management of purchase orders and approvals. Avoid time delays and filing Pros Ease of management of PO's and less paperwork. Easy to find via vendor and less paperwork to print and file Cons Too many errors when launching the application. Always have to close application down and reopen for use Review Source Response from Yooz October 24, 2025 Hi Yogini, Thank you for your feedback! We’re glad Yooz has made managing POs easier and reduced paperwork. We appreciate your note about occasional errors and will share it with our team to help improve stability and performance. — The Yooz Team CZ Congying Z. Director Financial Services Used the software for: 1-2 years ### "An efficient way for invoice approval " October 7, 2025 5.0 Overall we are happy with the Yooz application. Our Invoice approval process is more efficient and quicker. Pros Yooz provides a very straigtforward Dashboard for an invoice status overview. It is easy for the users to upload and to search for invoices. Cons for us, sometimes restrict the roles are a bit complicated when we have lots of entities in the scope Review Source Response from Yooz October 24, 2025 Hi Congying, Thank you for your review! We’re happy to hear Yooz has made your invoice approval process more efficient. We appreciate your feedback about role management and will share it with our team as we continue improving the platform. — The Yooz Team SH Sabah H. Finance Officer Education Management Used the software for: 6-12 months ### "Yooz for Education" January 28, 2025 4.0 Good product, approval rules work for us. Support team are great, quick responses and helpful! good experience so far. Pros The ease of processing the purchase invoices at the end. the fact that it caters for both PO and non PO invoices (as not all invoices need POs) the reporting functions (using search bar too to look up documents) The ease of seeing your tasks in your section. Yooz breaks down invoice processing and Purchasing processing. Cons Some of our functions still don't work - we implemented a 'Split' functionality but when we made some changes it stopped working. Its still not working however the support team are looking into it with the development team. Alternatives considered [Lightyear](https://www.capterra.com/p/178978/Lightyear/) Reason for choosing Yooz Lightyear wasn't able to sync with our other system. making importing financial data hard. Switched from [IRIS platform](https://www.capterra.com/p/167771/Iris/) Needed some other form of order approval management which tied in with our process flow. Review Source Response from Yooz April 23, 2025 Hi Sabah, Thank you for your detailed feedback! We’re really pleased to hear that Yooz is helping streamline your invoice and purchasing processes. It's also great to know our support team has been responsive and helpful. We appreciate your patience as we work with our developers to resolve the issue with the ‘Split’ functionality—it’s a priority for us. —The Yooz Team TB Tom B. Accountant Education Management Used the software for: 2+ years ### "An intuitive product " January 28, 2025 4.0 My overall experience of Yooz has been good. It is reasonably intuitive and easy to follow with little training. Pros Yooz allows you to include several dimensions when raising a purchase request which means it easily maps to the existing dimensions within our finance system. Cons I feel the reporting functionality within Yooz is limited and could be enhanced. A detailed dashboard style report would be useful. Review Source Response from Yooz April 23, 2025 Hi Tom, Thank you for your honest feedback and for being a long-time Yooz user. We’re glad to hear that Yooz integrates well with your finance system and is easy to use. Your input on the reporting functionality is really valuable—we're always looking for ways to improve, and dashboard-style reporting is a great suggestion. —The Yooz Team NP Nitin P. Senior Management Accountant Public Relations and Communications Used the software for: Less than 6 months ### "YOOZ. Please USE it." January 30, 2025 5.0 Awesome software with great capabilities for AP processing. Pros It has automated process which saves a lot of time of checking and inputting details which saves loads of time. Cons Nothing major as such. Maybe can change some thing in visuals look of software web version. Switched from [Deltek Maconomy](https://www.capterra.com/p/1006/Deltek-Maconomy/) For better and smart processing AP Invoices along with automatic adding and approvals. Review Source Response from Yooz April 23, 2025 Hi Nitin, Thank you for your positive feedback! We're thrilled to hear that Yooz has been helping save time with its automated processes. We appreciate your suggestion regarding the visual appearance of the web version and will consider it for future updates. If you need anything else or have further ideas to share, please feel free to reach out. —The Yooz Team KR Kevin R. Head of Industry Operations Utilities Used the software for: 6-12 months ### "A Yoozful addition to our processes" October 7, 2025 4.0 Positive, I have found it an easier process to approve invoice s for payment. I like that if there are queries on the invoice they can be sent back to be looked at and the feature to put on hold whilst investigating queries is good too. Pros Easy to locate, filter, order and prioritise tasks. this can be done by customer, value or due date. Cons In rare cases where there is an invoice processed or received late, I don't always notice this and if they are not ordered by due date we might not notice this. If these could be highlighted this would be a useful feature. Review Source Response from Yooz October 24, 2025 Hi Kevin, Thank you for sharing your feedback! We’re glad to hear Yooz has made it easier to manage and approve invoices. We appreciate your suggestion about highlighting late invoices — it’s a great idea, and we’ve shared it with our product team for review. — The Yooz Team JW Julie W. Administrator Education Management Used the software for: 1-2 years ### "Easy to use " August 20, 2025 5.0 Pros easy to use and all in one place. The invoices are clear and easy to read, making it simple to process for payment. Cons Can be a little complicated to allocate to different budgets, not sure if this is Yooz or our company policy. Review Source Response from Yooz August 28, 2025 Thank you, Julie, for your wonderful feedback! We’re glad to hear that Yooz’s clarity and ease of use are helping simplify your invoice process. We also appreciate your note on budget allocation and will keep this in mind as we work to enhance the platform. VR Verified Reviewer Finance Apprentice Construction Used the software for: 6-12 months ### "Amazing!!!" January 28, 2025 5.0 Yooz is a brilliant tool for processing invoices to the correct company and department the goods are related to. It seamlessly integrates with Sage and the only time there are errors are on our part, not the software. Pros The simplicity and ease of use. Such a slick experience for the Yoozer! Cons Nothing, I'm very happy with it overall. Review Source Response from Yooz April 23, 2025 Thank you for the amazing review! We're so glad to hear that you're enjoying the simplicity and seamless integration Yooz offers. It’s great to know it’s making your invoice process smoother—exactly what we aim for! —The Yooz Team NT NUICA T. account payable Accounting Used the software for: 1-2 years ### "Friendly tool " January 28, 2025 5.0 Pros friendly application, it saves all your task and makes recommendations Cons none, it's verry useful. improve the saving tools Review Source Response from Yooz April 23, 2025 Hi Nuica, Thank you for your kind words! We’re glad to hear you find Yooz friendly and helpful in your day-to-day tasks. We appreciate the note on improving the saving tools—your feedback helps us grow! —The Yooz Team CM Cyril M. Head of Back of House Operations Hospitality Used the software for: Less than 6 months ### "YOOZ at Maison Estelle " January 29, 2025 4.0 Overall feedback is good, platform is very intuitive and features make it easy to use Pros The fact that you can post comment, redirect an invoice to the right people Cons Maybe the fact that there is no notification when an invoice needs your approval Review Source Response from Yooz April 23, 2025 Hi Cyril, Thank you for sharing your experience! We're glad to hear that you're finding Yooz intuitive and that features like commenting and redirection are working well for you. Your note about approval notifications is really helpful—we’ll share that with our team as we continue improving the platform. —The Yooz Team AD Al D. Supervisor Real Estate Used the software for: Less than 6 months ### "Concise and easy to navigate" January 29, 2025 5.0 Yooz allows me to have every PO number and invoice numbers in an easy to search format Pros Concise and easy to navigate once you know what to do with the program Cons Hard to pick up, very complicated at first Review Source Response from Yooz April 23, 2025 Hi Al, Thanks for your feedback! We're happy to hear that once you got the hang of it, Yooz has been easy to navigate and helpful for managing POs and invoices. We understand the initial learning curve can be challenging, and we’re always looking for ways to improve onboarding—your input is much appreciated! —The Yooz Team KC Krisell C. Accounting clerk Automotive Used the software for: 1-2 years ### "Yooz Integration" November 22, 2022 4.0 "Change is inevitable"To be honest, it was a big challenged when we first introduce the system to the users because not everyone is open for change. Most of us are afraid to go out our comfort zone which I find normal for most people. As we go along and started using the system it was still a bit of challenged because we are all new on this but thankfully Yooz have very accomodating support team that are always available to help us to solve our issues. Eventually, with using the system for almost a year now it had benefited me and the organization a lot in different aspect like archiving documents, saving money for early payment discounts, saves more time for invoice turn around process and payment issuance.I am happy to using the system. Pros I consider the "Invoice automatic email capture" as the most useful feature relating to my work.Since we have multiple brands, we have set up 4 Accounts Payable emails where vendors usually send monthly invoice and because of this amazing function I am able to save a lot of time to process each invoice that was being sent to us on a daily basis.It is so convenient to flip, track and communicate all the information needed related to the invoice because approvers are also able to write their notes, comments and instruction to each invoice through Yooz. That being said, it made it easy to process the payment for vendor's. Cons I am looking for the function where I am able to combine a page or document at a certain order.I have encountered before, that after the system had automatic split it didn't allow me to combine the pages that I need in a specific order that I want. Review Source AO Allan O. CFO Education Management Used the software for: 2+ years ### "Thanks" December 7, 2022 3.0 Pros Relatively easy to use. Data extraction good. OCR works very well. Cons Often rounds the GST/sales tax incorrectly - can't see where to change the rounding method. I suppose i could askSearch facilitiy doesn't always work as well as expected (reveals too much data). Review Source VR Verified Reviewer CFO Hospital & Health Care Used the software for: 2+ years ### "Customer service is responsive and easy to work with" January 22, 2018 4.0 Pros No longer have to issue payments for our payables because of interface with Yooz-Nvoicepay-Sage. Cons no international payments Review Source Response from Yooz January 25, 2018 We sure do appreciate your amazing feedback! Thanks for taking the time to post your review. Yep here at Yooz we take serious pride in our commitment to customer service and support. Glad you had a great experience! Let's chat about our the status of our international payments road map. Inviting you to reach out to us at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing Melissa Hendrick, VP of Marketing RH Rachel H. IT Adminstrative Assistant Medical Practice Used the software for: 2+ years ### "Medical Practice " January 24, 2023 4.0 I didn't receive training but have been able to navigate Yooz easily and help others with the different functions Pros Easy to make changes to users and roles Cons No accessible guide as reference for using the system Review Source Response from Yooz May 8, 2024 Thanks for your review, Rachel! We're glad to hear that you find Yooz easy to navigate and helpful for managing users and roles within your medical practice. We apologize for the lack of an accessible guide and appreciate your feedback. We're committed to ensuring that our platform is user-friendly and will take your suggestion into account for future improvements. If you ever need assistance or have further feedback, feel free to reach out! JS John S. IT Dir Automotive Used the software for: 2+ years ### "Yooz is essential" November 28, 2022 4.0 Overall Yooz has been responsive and been good but could use some more resources in their support model. Pros Being able to automate the retention of documents and details is a game changer. We used to manually scan invoices and this process never was consistent and had holes in the process. Now With Yooz we can be assured all backup is retained and this helps control and management of expense Cons This biggest trouble was the in the begging the learning process for having invoices OCR and getting the correct info to come through to the system. Still has some room for improvement but AI always is getting better. Reason for choosing Yooz Integration with our DMS software ... That was key to the process having integration. Review Source HA Heather A. Admin, Accounting Assistant Accounting Used the software for: 1-2 years ### "Jan 2023 Review" January 18, 2023 3.0 Neutral Pros When software changed from Yooz Only to Yooz Rising, I liked the added features of impersonating, and that the layout can be changed. Cons There is a lot of room for improvement with the "rising" software. The documents are not read better by the OCR, sometimes the documents flip to the wrong angle for unknown reasons (we've had meetings that have not resolved this) duplicates are not always caught Review Source Response from Yooz May 8, 2024 Thanks for your feedback, Heather! We're glad you appreciate the added features in Yooz Rising, like impersonating and customizable layouts. We understand your concerns about the OCR accuracy and document orientation issues. We're actively working to improve these aspects and appreciate your patience. If you have any further suggestions or encounter any issues, please don't hesitate to reach out! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.