# Page 4 | Yooz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Yooz the right Accounts Payable solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188698/Yooz/reviews

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Yooz

4.4 (222)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 4 - Reviews of Yooz

## Showing most helpful reviews

Showing 76-100 of 222 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NE

Natalie E.  
Accounting Specialist  
Individual & Family Services  
Used the software for: Less than 6 months

### "Yooz and Intacct"

April 13, 2021

4.0

We have had several different people help us during implementation. The first person did not seem to have a grasp on our needs. But we were handed off to \[SENSITIVE CONTENT HIDDEN\] who proved to be invaluable to us. She provided us with so much support that we are having trouble letting her go. Yooz should never let her go. She is spectacular. She was able to provide us solutions to 99% of our questions and issues.

Pros

The best thing is the flexibility of the workflows. There are so many options it can almost be to much. Our users are raving at the ease of approving invoices for payment. This was one of very few options that would integrate with Intacct. We chose Yooz because it had the simplest integration and the most flexibility in integrating with our needs. We have been able to process invoices in less than 2 weeks, prior to Yooz it could have taken up to 6 weeks to gain approvals.

Cons

We are still in the old user interface and it is a little clunky. The old interface lacks the ability to customize to a user with some setup items. We look forward to transferring to the new interface so we can gain more features. We wish the OCR could learn on all fields but we like that Yooz is always striving to improve their product.

Review Source

Response from Yooz

May 19, 2021

Thanks for the great review! We delight in hearing from our clients that our platform helps make your life easier, especially with the flexibility of the worklows and the seamless integration. We look forward transferring you to the new UX too, and for you to discover the new Yooz Rising features. During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. Don't hesitate to join us!

HA

Heather A.  
Admin, Accounting Assistant  
Accounting  
Used the software for: 1-2 years

### "Jan 2023 Review"

January 18, 2023

3.0

Neutral

Pros

When software changed from Yooz Only to Yooz Rising, I liked the added features of impersonating, and that the layout can be changed.

Cons

There is a lot of room for improvement with the "rising" software. The documents are not read better by the OCR, sometimes the documents flip to the wrong angle for unknown reasons (we've had meetings that have not resolved this) duplicates are not always caught

Review Source

Response from Yooz

May 8, 2024

Thanks for your feedback, Heather! We're glad you appreciate the added features in Yooz Rising, like impersonating and customizable layouts. We understand your concerns about the OCR accuracy and document orientation issues. We're actively working to improve these aspects and appreciate your patience. If you have any further suggestions or encounter any issues, please don't hesitate to reach out!

CK

Chris K.  
Accountant  
Real Estate  
Used the software for: 2+ years

### "Not Bad"

January 18, 2023

3.0

Yooz and OnlyYooz were very easy to use. Yooz Rising has been a disappointment.

Pros

I love the ability to impersonate other people. The display is user-friendly.

Cons

The export function is cumbersome. Support is not always helpful.

Reason for choosing Yooz

Price

Review Source

Response from Yooz

May 8, 2024

Thanks for your feedback, Chris! We're glad you find some features beneficial. We'll work on improving the export function and support. We're sorry Yooz Rising hasn't met your expectations. If you have further feedback or questions, feel free to reach out.

GR

Gordon R.  
Concierge  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Lots of functions but hard for lower-level users."

January 19, 2023

4.0

Pros

I like not having to make copies of invoices and sending them to finance by internal mail.

Cons

The learning curve is steep without enough guidance from my organization. The training video I watched did not prepare me to effectively use the product.

Review Source

Response from Yooz

May 8, 2024

Thanks for sharing your experience, Gordon! We appreciate your feedback. It's great to hear that Yooz has streamlined your invoicing process. We understand your concerns about the learning curve and the need for more guidance. We'll work on improving our training materials and providing better support to ensure a smoother experience for all users. If you have any further questions or need assistance, please feel free to reach out!

VR

Verified Reviewer  
Airport Manager  
  
Used the software for: 6-12 months

### "Yooz is very user friendly and saves quite a bit of time processing invoices."

January 19, 2018

5.0

Being able to process invoices for payment on a daily basis so they can be paid in a timely manner and not get "lost in the shuffle" by waiting and processing them once a week.

Pros

Being able to approve invoices for payment with the phone app has saved quite a bit of time and allows invoices to be paid in a timely manner.

Review Source

Response from Yooz

January 25, 2018

Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way. Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. You also have a chance to share your tips, tricks, and best practices with other users. Happy Yoozing! Melissa Hendrick, VP of Marketing

BG

Benoit G.  
Dsi  
Insurance  
Used the software for: 2+ years

### "Outil de gestion de factures"

March 24, 2024

4.0

Pros

Gestion électronique des factures facilitées

Cons

Interface difficile à prendre en main. Recherches compliquées

Review Source

Response from Yooz

May 8, 2024

"Thanks for sharing your thoughts, Benoit! We're glad you find our electronic invoice management easy. We're committed to improving user experience and simplifying searches. Your feedback helps us focus on areas that need enhancement!"

Joseph S.  
Royalties and Accounting Specialist  
Consumer Services  
Used the software for: Less than 6 months

### "A Great Automation Tool for the Progressive Accounting Team"

September 13, 2018

4.0

Pros

The ability to set up multiple user groups and automation workflows, this paired really well with the OCR capabilities so our departmental payment requests have improved in the accuracy of their coding. Additionally being able to take our entire Accounts Payable process from a physical to cloud based process has been very helpful.

Cons

Currently there are some small quips in the software that cause some headaches, but we are grateful for the support at Yooz to help us get passed these.

Review Source

Response from Yooz

September 18, 2018

Joe - Thanks for the feedback and for taking time to post your comments. We are normally known for providing a platform that is intuitive, responsive and feature packed along with dedicated and responsive customer support, and we¿re sorry to learn we fell short in a few areas. But glad our award winning client support team is helping you well. Not sure if you are award (and may be helpful in better understanding the extensive features of our multiple award winning platform), but as you are a relatively new client, don't forget to join us each month for the Yooz Insider (next one is this week on 10/19). This is an exclusive client-centric webinar each month where our COO will share platform best practices and take live questions from attendees. Just visit us at GetYooz.com/Webinars to register or feel free to email us. Cheers. Melissa Hendrick, VP of Marketing

CG

Cylinia G.  
Assistante achats  
Hospital & Health Care  
Used the software for: 2+ years

### "Logiciel de traitement de factures "

December 21, 2023

5.0

Très bon logiciel, aucuns regrets de l’utiliser. Facile d’utilisation.

Pros

Logiciel facile d’utilisation, prends en compte toutes les données sur nos factures afin de facilité pour les prochaines.

Cons

Parfois il prends en compte les mauavaises informations ce qui peut entraîner des erreurs de saisies de factures.

Review Source

Response from Yooz

May 8, 2024

Thanks for your input, Cylinia! We're delighted you're finding our software beneficial and easy to use. We'll certainly look into addressing the occasional inaccuracies to ensure smoother invoice processing in the future. Your satisfaction is our priority!

MP

Marsha P.  
Finance - Controller  
Automotive  
Used the software for: 2+ years

### "Yooz capabilities."

March 19, 2019

5.0

I think the program has a lot more capability than our current use. We are looking to expand the capabilities to increase output and possible use in other areas of our company.

Pros

This software helps my organize process payable invoices quicker than opening emails and in-house mail and allows me to monitor the flow and address backlog that may accumulate. When went through a few iterations of having mail flow to the platform but have settled on our current approach which allows process to direct incoming invoices to the appropriate divisions for approvals.

Cons

Making vendors inactive that shouldn't be used is an issue. Also, Filtering how outputs look in Pdf and Excel can be challenging but looking up data is extremely easy.

Review Source

BW

Bertrand W.  
Group Operations  
Investment Management  
Used the software for: 1-2 years

### "Je ferais un autre choix post 18 mois d'usage"

March 23, 2021

3.0

Le commercial nous a vendu en juin 2019, un outils intégrant flash player (qui disparaissait fin 2020) sans nous en informer. Nous devons bien sur 6 mois après supporter le cout d'une migration (aucun geste de la part de Yooz)

Pros

Logiciel assez simple d'utilisation La connection à travers un raccourci web est très perfectible

Cons

Il manque un peu de personnalisation et pas d'option pour d'autres activités. Avec ma connaissance d'aujourd'hui je m'orienterai vers d'autres acteurs type Spendesk qui offre d'autres services (gestion note de frais, carte virtuelle, etc.) et permettent de consolider différents providers (et potentiellement les coûts liés) .

Review Source

Response from Yooz

April 22, 2021

Bertrand, thank you for taking the time to leave a review for your experience with Yooz. We are happy to say that we have been able to address your concerns with the recent launch of our new and improved features and user experience Yooz Rising! The new user experience hosts a number of ways to customize both the look and feel of your platform as well as the workflows. Yooz Rising is not Flash-based so that is no longer an issue but we also have a browser solution called OnlyYooz that our clients can use to run their current version of Yooz until they are migrated over to Rising. We have been communicating these changes and the new UX launch to our clients since the end of last year via emails and in the monthly Yooz Insider (client-only) webinars. We will double check you have been receiving all of these communications. I have passed along your feedback to our Customer Relationship team as well as your account manager and they should be reaching out to you directly. The Yooz Team

AL

Angela L.  
COMPTROLLER  
Automotive  
Used the software for: 6-12 months

### "Super useful accounts payable tool"

May 21, 2024

5.0

Pros

Yooz is easy to use. The support staff is fantastic. I like that I can pull up any invoice we scanned, even by description if we can't remember the company name.

Cons

I wish I could sort by vendor name in the My Task screen.

Review Source

Response from Yooz

May 23, 2024

Dear Angela, thanks for your review! We're thrilled to hear you find Yooz easy to use and appreciate our support staff. We'll take note of your suggestion to sort by vendor name in the My Task screen. Stay tuned as it should be available in a couple of weeks...

TH

Tonya H.  
Administrative Assistant  
Automotive  
Used the software for: 2+ years

### "Unknown"

January 18, 2023

5.0

Pros

On my end I just approve what has been pushed thru yooz from my shop. But it is very quick and easy to learn and very fast process.

Cons

At this time I do not have anything that I do not like about it.

Review Source

Response from Yooz

May 8, 2024

Thanks for sharing your experience, Tonya! We're thrilled to hear that you find Yooz quick, easy to learn, and efficient for approving transactions from your shop. Your satisfaction is important to us. If you ever have any questions or suggestions in the future, feel free to reach out. We're here to help!

SF

Shontye F.  
accounts payable  
  
Used the software for: 2+ years

### "This program will definitely make things easier in the future when paper bills are eliminated. "

January 19, 2018

4.0

Pros

Pros: I like that you can search for an invoice by vendor name or dollar amount. It is useful for reporting.

Cons

I am frustrated when invoices are stamped to be separate and when scanned they are incorrectly combined. It does not always recognize vendor names properly and invoices are not always separated properly.

Review Source

Response from Yooz

January 25, 2018

Thanks for your review! Here at Yooz we delight in helping to make the lives of our Financial partners easier. Freeing you up to expand the scope and effectiveness of AP operations! In response to the challenge you noted in the review...We have found that several user issues/challenges can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. You also have a chance to share your tips, tricks, and best practices with other users. Happy Yoozing! Melissa Hendrick, VP of Marketing

KR

Kimberly R.  
ADMINISTRATIVE  
Retail  
Used the software for: 2+ years

### "Easy to Use, If Properly Trained, Works great with CDK."

December 2, 2022

4.0

If properly trained, this program is a breeze. There are a few glitches that catch every now and then, but overall it is pretty easy to operate.

Pros

I like that it does catch that the unit is in inventory or it has been sold. That is crucial for our accounting.

Cons

Sometimes the process does not pick up the stock numbers and items will be billed to the invoice or something else. Our accounting system bills invoices to each truck stock number.

Review Source

IA

Ishtiaq A.  
IT Manager  
  
Used the software for: 2+ years

### "Overall a good software, there is a lot of automation and also the great OCR tool with a lot graphic"

July 16, 2018

4.0

Pros

The OCR quality is great and good automation overall when you talk about the uploading files with lot of different options to upload. Great flexibility about customization and personal support.

Cons

OCR issues picking wrong amounts, non availability of APIs with Dynamics, customer support can be improved. backward integration with ERPs to enter in just one and get information in the other.

Review Source

Response from Yooz

July 18, 2018

Thanks for the feedback and for taking time to post your Yooz comments and review on Capterra. The Yooz platform is designed to be straightforward and simple to use, making your life easier! Your feedback is very important to us. As head of customer success, I wanted to personally reach out to ensure you are using our platform to the best of its capabilities, answer any questions you may have and share a few best practices to best leverage our platform. I will have someone from our support team contact you regarding the OCR issues you are having. If after the support team walks through some troubleshoot tips and your issue remains unresolved please contact me directly. My direct line is 469.334.4276. Thank you again for taking time to post a Yooz review on Capterra! Happy Yoozing!

SA

Stefany A.  
Accounts Payable  
Automotive  
Used the software for: 2+ years

### "This software makes my job more efficient"

January 22, 2018

5.0

saves me time on my work load to be able to work on other things.

Pros

I like that everything can be tracked from what time/date it enter the software to what time/date of when it got approved.

Cons

The one thing I don't about this software is the reports. There is not a lot of choice on what to run as far as running multiple vendors.

Review Source

Response from Yooz

January 25, 2018

Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way. We continue to drive innovation into the Yooz platform, including enhanced reporting features. Often our client's need custom reports created for their unique workflows. The Yooz Support Team can help with this! Just call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Happy Yoozing! Melissa Hendrick, VP of Marketing

JK

Jodi K.  
Administrative Assistant  
Renewables & Environment  
Used the software for: 6-12 months

### "Yooz!! Great software!"

January 18, 2023

4.0

Slowly getting our inventory in order which is helpful. Leaving as we go!

Pros

I came from using MP2 and it was a total mess. This has made my job a lot easier and it was easy to learn.

Cons

I don't think there's anything I dislike. It's probably just because I'm still learning.

Review Source

Response from Yooz

May 8, 2024

Thanks for sharing your experience, Jodi! We're thrilled to hear that Yooz has made your job easier and that transitioning from MP2 has been a positive change for you. It's great to hear that you're slowly getting your inventory in order, leaving as you go. If you have any questions or need further assistance as you continue learning, feel free to reach out!

RM

Rachelle M.  
Accounts Payable  
Hospitality  
Used the software for: 2+ years

### "Great product "

November 22, 2022

4.0

Pros

I like that I can get approvals from managers for invoices without having to do anything but upload them to yooz. All invoices can be correctly coded and signed off on before they even enter our accounting software program.

Cons

Credits do not export as credits, it automatically makes them a debit amount, so i have to be careful and change them myself.

Review Source

SK

Steffi K.  
Accounts Payable  
  
Used the software for: 2+ years

### "For the most part I love using Yooz. They provide exactly customer service. "

January 16, 2018

4.0

Pros

I like the idea of less paperwork. It saves space in filing and searching for the document if need be, is very easy to too.

Cons

It does take longer to post the invoices, but that out ways itself with the other functions that it provides like saving documents and searching for documents with very little information.

Review Source

Response from Yooz

January 25, 2018

Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way. We have found that several user issues/challenges (like delays due to CDK connector) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing! Melissa Hendrick, VP of Marketing

LB

Laurel B.  
AP Manager  
  
Used the software for: 1-2 years

### "Wonderful to use!"

January 16, 2018

5.0

Pros

Allows for a 'paperless' AP workflow. Every step can be automated, from receiving invoices via e-mail to electronic approval processes.

Cons

Flexibility of sending notices to approvers. Only allows for a 7:00 p.m. notice to be sent to approving managers, or every time you push an invoice (which then bombards my email).

Review Source

Response from Yooz

January 25, 2018

Thanks for the cheers and review! Here at Yooz we delight in helping to make the lives of our AP clients easier. Freeing you up to expand the scope and effectiveness of AP operations! We are currently evaluating the 7:00 pm push window and exploring possible options. Currently, we offer 4 different options. Join us! We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register. You also have a chance to share your tips, tricks, and best practices with other users. Happy Yoozing! Melissa Hendrick, VP of Marketing

CC

Christina C.  
Accountant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Needs some work."

November 22, 2022

2.0

If we didn't have so many issues with implementation and after it would be a better system. Unfortunately, their tech support has not been able to solve many of our issues reported to them and some took almost six months before they confessed they couldn't fix it the problem.

Pros

The OCR technology filling out the field data is excellent; however, it would be better if it worked more accurately.

Cons

There are challenges with they way the software receives and sends data to and from desktop applications. The OCR technology is a great feature if it worked properly. If a vendor sends a scanned invoice it doesn't read the characters properly.

Reason for choosing Yooz

Beanworks claimed they could not customize user defined fields but Yooz claimed they could.

Review Source

FS

Forrest S.  
Senior Accountant  
Accounting  
Used the software for: 1-2 years

### "Great Software, Ease of Use, Smart Technology, Moderately Pricd"

March 28, 2024

5.0

Pros

All the technology of duplicate payments, OCR reader, importation, etc.

Cons

Pricing is a little high, Developmental support can take some time

Reason for choosing Yooz

Updated software, AI, could based, etc.

Review Source

CB

Carly B.  
Admin  
Education Management  
Used the software for: 2+ years

### "Easy to use"

November 22, 2022

5.0

We saved hours per week hand keying invoices into our financial software. It helped manage the payables of 1 7 companies.

Pros

We really liked being able to coralle all of our invoices into one place for easy processing. We especially like the email capture feature.

Cons

I cannot think of much that I did not like about this software.

Reason for choosing Yooz

Price and Features

Review Source

WB

Wilfried B.  
Financial Director and Comptable  
Telecommunications  
Used the software for: 2+ years

### "Yooz review"

February 21, 2023

5.0

Pros

Easy to use and easy to master. The connection through a web shortcut is fast. Customer support is excellent

Cons

Although it is easy to use, the software has difficulties in customizing the dashboard. The yooz software is also a bit expensive which minimizes the use of minimal companies and the price will have to be reduced

Review Source

Response from Yooz

May 8, 2024

Thanks for your feedback, Wilfried! We're glad you find Yooz easy to use and appreciate our fast web shortcut connection and excellent customer support. We hear your concerns about dashboard customization and pricing and will take them into consideration for future improvements. Your satisfaction is important to us, and we're here to address any further questions or suggestions you may have!

SJ

Sam J.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "A great product that is simple to use for all skill sets."

November 22, 2022

5.0

Pros

Fast, easy and effective. Helps track and process invoices so much faster.

Cons

Wish I could have had it earlier in my career.

Review Source

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