# Novi AMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Novi AMS Software - reviews, pricing plans, popular comparisons to other Association Management products and more. Source: https://www.capterra.com/p/188714/Novi-AMS --- # Novi AMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Novi AMS ## What is Novi AMS? Novi is the only association management software (AMS) built for associations by associations. What truly sets us apart is our collaborative approach. Customers don’t just use the platform—they help shape it, ensuring it continues to evolve with the real needs of associations. Novi's core features help associations manage members, process dues, run events and communicate with members. Novi also connects to other best-in-class providers through robust APIs and integrations, including a 24/7, two-way sync with QuickBooks. With an intuitive user experience and built-in automation, teams save hours on manual tasks and workarounds, giving them time to focus on what matters most: serving members and growing their association. ## What is Novi AMS used for? [Association Management](https://www.capterra.com/association-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Event Management](https://www.capterra.com/event-management-software/) Overall rating Based on 122 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $829 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Novi AMS alternatives Highest Rated [4.8 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/) Starting price $330.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $113.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/237509/Easy-HOA/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/188714/Novi-AMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Event Scheduling 4.8 (33) 84.85% of 33 reviewers that rated this feature as important or highly important Plan an event's time and location Member Database 4.9 (33) 90.91% of 33 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.8 (32) 93.75% of 32 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Registration Management 4.8 (29) 96.55% of 29 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Membership Renewals 4.8 (28) 82.14% of 28 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Attendee Management 4.7 (26) 92.31% of 26 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Novi AMS 61 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event Track and manage schedules and meetings via an integrated calendar Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store and organize documents in a centralized system Track and collect membership dues Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Captures invoice data and maintains comprehensive records for auditing and reporting purposes Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Access software remotely via mobile devices Create and update newsletter content to increase engagement Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Receive data and information in real time Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Raise funds via sponsors and grants Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Manage volunteer information and direct volunteer resources Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.7 (122) 4.7 Based on 122 reviews ## Pricing Value for money 4.9 (113) [View pricing plan details](https://www.capterra.com/p/188714/Novi-AMS/pricing/) Core (if annual revenue is $400K or less) $829.00 Flat Rate,Per Month It includes: - Membership Database - White-Label Website - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Communication Tools - Events Manager - Ecommerce - Robust Reporting - Non-Dues Revenue Opportunities - API and Single Sign on - Individualized Onboarding - In-App Live Chat Prime (if annual revenue is $400K to $1M) $1,285 Flat Rate,Per Month It includes: - Membership Database - White-Label Website - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Ecommerce - In-App Live Chat - Individualized Onboarding - API and Single Sign on - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Communication Tools Premier (if annual revenue is $1M - $2M) $1,760 Flat Rate,Per Month It includes: - Member Database - Events Manager - Communication Tools - Non-Dues Revenue Opportunities - Robust Reporting - Individualized Onboarding - API and Single Sign on - Ecommerce - In-App Live Chat - 2-Way 24/7 Quickbooks Sync - Member Segmentation - White-Label Website Elite (if annual revenue is $2M to $4M) $2,230 Flat Rate,Per Month It includes: - Membership Database - Communication Tools - Ecommerce - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Events Manager - Robust Reporting - Non-Dues Revenue Opportunities - API and Single Sign on - Individualized Onboarding - In-App Live Chat - White-Label Website Advanced (if annual revenue is $4M to $6M) $2,750 Flat Rate,Per Month It includes: - Membership Database - 2-Way 24/7 Quickbooks Sync - In-App Live Chat - White-Label Website - API and Single Sign on - Individualized Onboarding - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Ecommerce - Member Segmentation - Communication Tools Enterprise (if annual revenue is $6M+) $3,622 Flat Rate,Per Month It includes: - Membership Database - 2-Way 24/7 Quickbooks Sync - In-App Live Chat - White-Label Website - API and Single Sign on - Individualized Onboarding - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Ecommerce - Member Segmentation - Communication Tools Value for money 4.9 (113) 4.9 Based on 113 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (120) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (120) 5.0 Based on 120 reviews ## User reviews Overall rating 4.9 Based on 122 reviews Filter by rating 5(109) 4(13) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PH Paula H. Accounting Database Manager Non-Profit Organization Management ### "Superb platform and user support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 Pros Novi AMS is incredibly user friendly. This platform brings the accounting transactions in collaboration with the member renewals and registrations seamlessly for great membership management and process flow. The customer service response is like no other. Cons The only downside of Novi occurs if I don't make time to read the monthly feature updates because feature improvements are happening regularly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Haley R. Member Engagement Education Management ### "Design, Functionality, and Amazing Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 3, 2026 Pros We love because Novi is well designed and intuitive, but mostly because the support staff is amazing! They are constantly providing trainings, listening to their customers, responsive to requests, and making improvements that meet our needs. Cons There is not much negative we can say about our experience so far with Novi. If there is something not working or an improvement we request, they have always worked diligently for resolution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kate S. Member Engagement Manager Non-Profit Organization Management ### "We love Novi at WMFHA!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Its so user friendly and the support staff is super helpful. Makes my job so much easier and our website easy for our members to use! Pros Website management, customer support, ease of use, integration of event software, the classes they hold (recorded and live) Membership management when it comes to prospects as well as members, etc. Cons I wish we could have automation when it comes to parent companies needed to change, like "Hazel is moving from GRE to Greystar on 2/20/26, can I automate it somehow to move on the before date." That's the only real con? Or integrated email would be cool too! Definitely help to skip a step, so they aren't really cons lol Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jane S. Special Projects Education Management ### "Best experience we've ever had with a third-party product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2026 We have been with Novi AMS for over two years. It was (and continues to be) the best decision we've ever made to switch to them to manage our association. Not only is the product everything they promised during the sales process, but they regularly add and improve features, as well as taking into account customer requests for additions. And unlike other third-party products we use/have used, they don't have a premium tier or try to upsell you on buying more features - as far as I know, everything they offer is available to everyone who is their customer. Pros Where Novi AMS truly stands out as a company is that they genuinely WANT to improve their product and themselves - they listen to their customers, they think about what they can do to make their product what we need, and they are still at a size where they can and do try to treat every customer as an individual, rather than as a number being added to their bottom line. And to be clear, treating every customer as an individual and asking that all your employees try to keep that in mind is a decision - it is not something that automatically happens with small companies or something that you can state once as the mission of your company and just expect everyone to follow - this is something that someone somewhere in the company made an active decision about and then did their best to model the behavior they wanted. They have largely succeeded. Cons Right now it's still difficult to quickly search members in Novi by their locations as the state fields can be entered by people in various formats. Also there is no mobile version yet but I believe that is already in their list of improvements coming up soon. Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) YourMembership was unable to handle people changing organizations which happens frequently in our area. Alternatives considered [MemberLeap](https://www.capterra.com/p/47310/MemberLeap/) Reasons for choosing Novi AMS No other product could handle people who frequently change organizations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2026 Wow Jane - thank you so much for your glowing review! It's great to hear how we stand out to you as a company. Improving our support and product development based on customer needs has definitely been an intentional decision from the very beginning. We appreciate your feedback regarding mobile and you’re correct - work is being done to optimize areas on the backend to be more mobile-friendly! AE Andrea E. Client Services Administrator Management Consulting ### "Great AMS System for Associations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 19, 2026 Pros The membership, website, and process (dues) management system are well worth the cost! The customer support is also a plus! Someone is always around to answer a question you might have with an explanation that lets you do it on your own, next time. Cons Unfortunately, it is a bit pricey compared to other AMS systems, but the value that NOVI adds makes it worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 2, 2026 Hi Andrea - thanks so much for taking the time to write a us a review. It's always great to hear positive feedback, especially about responsive and helpful customer support. We're so glad you're getting so much value out of Novi! SL Sarah L. Vice President Non-Profit Organization Management ### "Yes, it is possible to love your AMS!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 We've been very happy. Every step, from onboarding through our first full year with the product has been satisfactory. Pros The platform really feels like it was built for the work we do as a small trade association. Everything from website management, reporting, Cons I have no complaints. We have seen new features that address any small complaints even in the our first year as customers. We're extremely happy with the platform and most of all the customer support and investment in product improvement. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) MemberClicks offered abysmal customer service and an insufficient product that was not designed for trade associations Alternatives considered [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/) [Nimble](https://www.capterra.com/p/123032/Nimble/) [Tucan.ai](https://www.capterra.com/p/264750/Tucanai/) Reasons for choosing Novi AMS Superior product for our needs and excellent customer relations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 10, 2025 Hi Sarah - wow, thank you so much for your kind words and 5 star review! We’re so happy to hear your onboarding and first year have been such a great experience. And we especially appreciate you calling out our support and product improvements - both teams work super hard to ensure customers are getting what they need from Novi. We’re glad its been such a smooth first year and we look forward to many more years to come! Keith K. Communications Director and Database Manager Insurance ### "Novi is AWESOME! I highly recommend!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 I've been in the association management for the past 20 years. I've used home grown Access databases as well as Growthzone, Arwin AMS, and Memberclicks. Novi AMS by far is the best I have personally used. Pros It's an associate management software that is designed by individuals who actually worked within association management. They understand our pain points! Cons Nothing really comes to mind. I've been trying to think of something and I just can't really come up with anything. Switched from [NOAH](https://www.capterra.com/p/27168/NOAH/) We used Arwin MEP which was part of the Noah. It was overpriced, under preformed, built on old technology, very limited customer support. They didn't have enough staff to deal with issues that arose over time. Alternatives considered [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/) Reasons for choosing Novi AMS I was pretty much set on Growthzone, but my Exec asked me to check Novi out, so I did. The thing that transformed my opinion was that Novi has a strong Quickbooks integration. They designed Novi to work seamlessly with Quickbooks. Additionally Novi doesn't take the approach to do everthing under the sun. They have an open API which allows us to integrate with additional online resources that we were already using such as constant contact. This was a gamechanger for us. They handle the important things with association management and for those organizations that want more options they can work with other online software that provides that additional functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2025 Thanks for your kind words Keith! We definitely always strive to understand the ongoing challenges that associations face and continue to evolve Novi to help tackle those challenges. We're excited to have you onboard and can't wait to watch you grow! JM Janice M. Director of Membership and Community Non-Profit Organization Management ### "Can't say enough great things about Novi!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2025 The overall Novi experience has been fantastic! Our conversion into Novi was the smoothest process anyone on our staff has experienced! Pros Customer services is amazing! Functionality is far above what we've been working with with in the past 18 months. Novi is also the most user friendly AMS I have personally worked with in the past 20+ years. Cons That we didn't find it sooner. Once we started hearing about it from other users through so many random connections, it was clear we had to do a demo which was all it took to win us over. Switched from [Naylor AMS](https://www.capterra.com/p/102408/Timberlake-AMS-Solutions/) Lack of functionality, terrible customer service, system stability. Alternatives considered [ClearVantage](https://www.capterra.com/p/18086/ClearVantage/) Reasons for choosing Novi AMS Word of mouth from current users and others could not say enough about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Membership Experience and Education Director Higher Education ### "You can end the search for your next AMS now! It's Novi!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2025 I would encourage any association to give Novi AMS strong consideration as their next AMS. They are a true partner for our association! Pros Novi is built on QuickBooks, so the integration is seamless. The Novi staff respond to our questions and inquiries within 20 minutes - our previous provider wouldn't even acknowledge our submission for three months. The Novi team cares greatly about their client associations. Novi is always innovating and are using AI to bring new value to associations. Cons Nothing. We don't expect perfection, and they will admit when they made a mistake. They are always thinking about offering more value to associations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kendall M. Director of Grants and Quality Data Non-Profit Organization Management ### "A robust and intuitive AMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2025 My experience has been nothing but positive. I would absolutely recommend Novi to my peers, whether you're a small and mighty association or a larger organization. Pros We are a smaller association with 4 staff members. Novi helps us do our jobs more effectively and efficiently. It's a very user-friendly platform and so simple to navigate, but offers everything we need and then some. The two-way sync with QuickBooks is what originally sold us. But I also find both the membership management and web development tools intuitive and robust, and love having them both under one roof. Novi thinks of things we need before we do! (Love the newer census and NPS features.) Their team is extremely responsive to our questions and proactive in providing trainings and support as well as system improvements that are actually based on user requests. Cons I have yet to find anything Novi can't do for us. They're constantly evolving to fit the needs of their users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2025 Wow, Kendall — thank you so much for this incredibly thoughtful feedback. It means the world to us to hear how Novi is making a difference for your team, especially knowing how much you all do with a small staff. I love that the team has started utilizing some of the newer features, like the NPS and census. That’s exactly what we hope for. I’ll be sure to share your kind words with our team — feedback like this fuels us and keeps us focused on what matters most: helping associations thrive. Thank you again for being part of the Novi family. We’re grateful for you! [View all Reviews](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Popular comparisons [StarChapter vs Novi AMS](https://www.capterra.com/compare/57588-188714/StarChapter-vs-Novi-AMS)[GrowthZone vs Novi AMS](https://www.capterra.com/compare/124449-188714/GrowthZone-vs-Novi-AMS)[Glue Up vs Novi AMS](https://www.capterra.com/compare/134209-188714/Glue-Up-vs-Novi-AMS)[MemberLeap vs Novi AMS](https://www.capterra.com/compare/47310-188714/MemberLeap-vs-Novi-AMS)[YourMembership vs Novi AMS](https://www.capterra.com/compare/76329-188714/YourMembership-vs-Novi-AMS)[iMIS vs Novi AMS](https://www.capterra.com/compare/15885-188714/iMIS-vs-Novi-AMS)[MemberClicks vs Novi AMS](https://www.capterra.com/compare/133851-188714/MemberClicks-vs-Novi-AMS) [AssoConnect vs Novi AMS](https://www.capterra.com/compare/188714-194611/Novi-AMS-vs-AssoConnect)[ToucanTech vs Novi AMS](https://www.capterra.com/compare/140805-188714/ToucanTech-vs-Novi-AMS)[WildApricot vs Novi AMS](https://www.capterra.com/compare/76116-188714/WildApricot-vs-Novi-AMS)[Vaave vs Novi AMS](https://www.capterra.com/compare/142144-188714/Vaave-vs-Novi-AMS)[Daxko Operations vs Novi AMS](https://www.capterra.com/compare/188714-268006/Novi-AMS-vs-Daxko-Operations)[Almabase vs Novi AMS](https://www.capterra.com/compare/133653-188714/Almabase-vs-Novi-AMS)[Neon CRM vs Novi AMS](https://www.capterra.com/compare/102088-188714/NeonCRM-vs-Novi-AMS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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