# Novagems Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Novagems Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more. Source: https://www.capterra.com/p/188725/Novagems --- # Novagems Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Novagems ## What is Novagems ? Novagems is an all-in-one workforce management software designed to simplify and optimize team operations across various industries. With features like seamless scheduling, real-time time tracking, GPS location monitoring, and easy payroll processing, Novagems helps businesses streamline their workforce management. The software ensures enhanced productivity and better employee management, whether your team is in the office or working remotely. Novagems offers a centralized platform that boosts efficiency, improves accuracy, and provides real-time insights into your workforce, all from a single application. ## What is Novagems used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Physical Security](https://www.capterra.com/physical-security-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 86% Neutral 10% Negative 5% Starting price $10 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Novagems ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://novage.ms&name=Novagems ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Novagems 4.3 (21) VS. [4.9 (24)](https://www.capterra.com/p/181579/Guardhouse/reviews/) Starting Price $10 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (21) Ease Of Use 4.8 (974) Value For Money 4.3 (21) Value For Money 4.8 (910) Customer Service 4.8 (20) Customer Service 5.0 (919) ## Novagems alternatives [4.4 (123)](https://www.capterra.com/p/184185/WinTeam/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (90)](https://www.capterra.com/p/83589/Celayix/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (5,162)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/188725/Novagems/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 3.8 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Employee Scheduling 4.4 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Online Time Clock 4.5 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Timesheet Management 3.8 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Schedule Distribution 4.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Calendar Management 4.3 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Novagems 58 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Manage sending personnel and resources to a site as needed Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Schedule and manage the logistics of activities and other gatherings Virtual perimeter for a real-world geographic area Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Oversee people and resources to carry out an investigation Manage and track all job information and associated tasks Predict labor requirements based on past and present data/trends Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Track/log the amount of time employees worked per job using a timer Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan daily routes to optimize employee scheduling and provide directions Track, report on and implement actions pertaining to physical safety at the workplace Assign and distribute work schedules to individual employees or teams within an organization Plan availability and assign specific time slots for tasks and resources Manage and control the security aspects of an organization's digital assets, resources, and operations Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track employee skills, competencies, training & qualifications Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Allow organizations to streamline the check-in process for visitors. Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.0 (21) 4.0 Based on 21 reviews ## Pricing Value for money 4.3 (21) Free Trial Free Version Basic $10.00 Per User,Per Month Value for money 4.3 (21) 4.3 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (20) 4.8 Based on 20 reviews ## User reviews Overall rating 4.3 Based on 21 reviews Filter by rating 5(12) 4(6) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent AU Anonymous User CEO Security and Investigations ### "“Promising Platform, But Not Reliable for Daily Operations”" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 19, 2026 Our overall experience has been frustrating. While the platform shows potential, ongoing technical issues, lack of reliability, and inconsistent support have made it difficult to depend on for daily operations. For a business that requires accuracy and efficiency, the system falls short. Pros The platform has a solid concept and aims to centralize workforce management into one system. When features work as intended, they can be useful for organizing operations. Cons Frequent technical issues, unreliable performance, slow customer support, and lack of flexibility. Instead of improving efficiency, it often creates additional administrative work. Switched from [OfficerReports.com](https://www.capterra.com/p/145117/OfficerReports-com/) We were looking for a more modern, all-in-one platform that could better support scheduling, tracking, and overall workforce management. Novagems appeared to offer more advanced features and scalability, which aligned with our growth goals. Unfortunately, the actual performance and reliability have not met expectations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Albert D. Director of Technology Security and Investigations ### "Novagems Security Guard Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 7, 2024 Great customer service and decent software at a reasonable price. Pros Combines schedluing and employee monitoring into one easy to use software. Cons Can be glithcy, goes down for a few miutes at a time. Switched from [Silvertrac Software](https://www.capterra.com/p/135436/Silvertrac-Software/) Silvertrac is outdated and does not have scheduling. Alternatives considered [TrackTik](https://www.capterra.com/p/132312/TrackTik/) Reasons for choosing Novagems Price and customer support are better with Novagems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Komal P. Operational Manager Security and Investigations ### "Productivity Enhancement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2024 I recently started using the Nova Gems app, and overall, my experience has been quite positive. The app is user-friendly with an intuitive interface that makes navigation seamless. The features are well-organized, allowing me to efficiently manage tasks and track progress of our employees. One of the standout aspects is the robust notification system, which ensures I never miss an important update. Additionally, the customer support has been responsive and helpful whenever I've had questions. While there is always room for improvement, particularly in expanding some functionalities, Nova Gems has significantly enhanced my productivity and organization. Pros Excellent Customer service and support and quick Response Cons One aspect I liked least about Nova Gems is its occasional lag when switching between different features or updating information. While the app generally performs well, these occasional delays can be frustrating, especially when I’m trying to quickly manage my tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Scott S. Operations Manager Security and Investigations ### "Not the Best, Not the Worst" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 6, 2024 3 out of 5, too time consuming when dealing with 120 officer's schedules that cannot be rolled over in a single batch Pros Still currently learning the system right now. Cons In the inability to create a working and master schedule. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Justus B. Security Security and Investigations ### "Best security scheduling " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2024 I love it Makes my life so much easier and scheduling and coordinating Pros Love the GPS feature love the scheduling feature love how They accept feedback Cons Sometimes the app crashes or the GPS lag sometimes Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Didn’t have as many options as Novagems does Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nicholas B. Director of Operations Security and Investigations ### "Completely Satisfied " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 April 17, 2024 Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently. Pros What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks. Cons One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue. Reasons for choosing Novagems Price was the ultimately the deciding factor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Abraham D. Assistant Account Manager Security and Investigations ### "Great and Easy app to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2024 Great and affordable app to schedule and release shifts and track sites Pros User Friendly Easy to launch Great customer support team Easy/ free unlimited supporting session Cons We asked for excel format of schedule reports for next updates Alternatives considered [TrackTik](https://www.capterra.com/p/132312/TrackTik/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rachelle B. Ownee Facilities Services ### "RAVA Services review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2024 I absolutely love the Novagem App. It helps me stay organized and know where my employees are at all times. It also is wonderful for billing customers and scheduling Pros Employee tracking and scheduling. I also love being able to call customer service anytime I need help. \[sensitive content hidden\] is AMAZING! Cons The monthly cost. Because I have so many girls on so many jobs in one day, I usually exceed the limit monthly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS victoriya s. VP of New Business Dev. Security and Investigations ### "NovaGems Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 9, 2024 Pros The staff lay out and the staff info we can collect. Cons The mobil app is hard to work with on the go. Not having time off makes things hard. Vacation days not being blocked off so we can't schedule is a must for us as well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Milos N. Director Security and Investigations ### "Novagems- Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 8, 2024 Although the features are strong. One room for improvement can be the limited features. Although they do provide customization, the wait time can be long. Pros Scheduling and reporting have been a breeze since we have switched to Novagems. We can make week’s of schedule in advance with simple steps that are like a walk in the park. Cons Scheduling on my phone is almost impossible My app keep sending me some random notifications in the midle of the night and its annoying, i would like to be able to change the sound on the notifications Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/188725/Novagems/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)