# Wavefront LIMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wavefront LIMS the right Laboratory Information Management System solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188736/Wavefront-LIMS/reviews

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Wavefront LIMS

4.8 (10)

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Last updated March 13th, 2026

# Reviews of Wavefront LIMS

Ease of use

4.6

Customer Service

5.0

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Mateo G.  
Laboratory Supervisor  
Oil & Energy  
Used the software for: 2+ years

### "Highly recommend for large sets of data."

May 22, 2025

5.0

I use it every single day for my Job, it's extremely reliable and has ease of access for out entire company. It is extremely customizable and fulfills all of our daily needs.

Pros

Accesibility across a whole company. Ease of use. Customizable for very specific needs. Handles large sets of data well.

Cons

Long loading times(Very Rare, we use a customized version that may cause a higher frequency). No color customization for individual users(just small nitpick).

Review Source

SW

Steven W.  
Laboratory Scientist  
Medical Devices  
Used the software for: 6-12 months

### "Why Wafefront LIMS is Essential"

September 8, 2023

5.0

LIMS has been indispensible in coordinating our laboratory, as there are often many moving parts between the different tests, how long they take, what step of a larger study they may be, and how the tests should be reported. LIMS helps to easily define these processes.

Pros

Among the most significant features of Wavefront LIMS is the ease of use. New employees can rapidly become seasoned veterans with very straightforward and easy to understand systems. LIMS documents beautifully for auditors, as it documents the date and time that events happened, creating a perpetual paper trail that one can point to. In terms of cost, it was reasonable for what our company was willing to pay compared to other similar products.

Cons

While there is great ease of use, it would likely some training to get an employee fully accustomed to the service. Yet, for employees with limited need and usage, minimal training is needed to get them on their feet and running. This is due to the thorough nature of the product, however. I's are dotted and T's are crossed, which oft times takes a little additional training to ensure.

Review Source

Response from WaveFront

September 12, 2023

Thank you for your review! We are glad that you able to use the system easily, which is our goal.

RL

Rebekah L.  
Laboratory Technician  
Medical Devices  
Used the software for: 2+ years

### "Review of Wavefront LIMS from a Medical Device Laboratory Technician"

September 8, 2023

4.0

Pros

I like that it helps organize my workflow and makes searching for tests easy, as well as managing results.

Cons

I feel like it would be beneficial to offer more tutorials on all the functionalities without having to go through the higher ups in my organization to channel through, but that's a relatively minor complaint.

Review Source

Response from WaveFront

September 11, 2023

Thank you for your feedback. We are always looking for ways to improve our customers' experience. Have you had a chance to look at our help desk portal? There are hours of videos and many articles about Wavefront features and functionality. Let your Wavefront contact know and they can provide you with details on how to create an account. You can also send me an email and I can help you get set up. Thanks again for your support and for being a Wavefront customer!

CL

Carol L.  
Laboratory Supervisor  
Medical Devices  
Used the software for: 2+ years

### "Highly Recommend LIMS software"

September 1, 2023

5.0

We have been able to eliminate a lot of paper pushing and it saves so much time and space. I absolutely love that you are able to attach items and store in LIMS, we are a medical device Lab, and we are daily having to go back to previous years research, and it makes it so much easier find the records all in one place. I most definitely recommend this software to any business.

Pros

Before going to LIMS we were strictly paper and it made it difficult to find records from previous years, however the search engines in LIMS allows you to find things in record time as well as you can set up your preferences on things you would need on the daily. Their support team is on point, they are quick to respond when any issues arise.

Cons

I honestly believe this program is so user friendly and takes little to no time to learn how to use the software. It makes training new employees a breeze. The only con I have is that sometimes it takes a while to load certain screens and times out daily.

Review Source

Response from WaveFront

September 5, 2023

Hi Carol, Thank you so much for your review! We're happy that our goal of a user-friendly interface is successful and that we can help your lab be more efficient. I am sorry to hear that you're having some low load speeds and timeout issues. If you create a ticket one of our support folks can take a look and see if there's anything we can do.

KB

Kacy B.  
Laboratory Scientist  
Medical Devices  
Used the software for: 2+ years

### "Amazing Program Would Recommend "

September 8, 2023

5.0

Being in the medical device field LIMS is the perfect program to keep all projects in one place. LIMS provides an ease of access when dealing with multiple projects by being able to quickly search and find any previous or on-going records. It is also helpful that any documentation utilized outside the program can be easily uploaded and stored into the program keeping everything together and organized.

Pros

The ability to personalize the program in many ways from the main page to the search sections makes it easier to track one's own individual projects and be quickly updated with status on others.

Cons

The only con I have would be when the program times out.

Review Source

Response from WaveFront

September 12, 2023

Thank you for your review! We're happy to hear that you find it easy to use. Wavefront continues to be focused on improving user interface and functionality. I'm sorry to hear you're having time-out issues. If you submit a ticket through our HelpDesk portal, your Wavefront account rep can investigate solutions.

NS

Nancy S.  
Quality Manager/LIMS Administrator  
Plastics  
Used the software for: 2+ years

### "Awesome Laboratory Management Information System (LIMS) "

February 2, 2023

5.0

This is a wonderful company with a wonderful product and excellent support. They are receptive to changes and willing to work to achieve your company's long-term vision for data storage, integrity, and reporting.

Pros

The support is great. We have had the LIMS for several years and are now at a place where we can focus on advanced implementation work. They are right there with us and working hard to make our software become what we envisioned it can be. And we have big visions.

Cons

Honestly, I can't think of anything I find fault with.

Reason for choosing Wavefront LIMS

We didn't need a bidirectional LIMS and we are a small lab. We didn't have the funds for a million dollar package from a name brand LIMS provider. We were so incredibly grateful to find Wavefront, recognize the quality of their product, and find ourselves able to afford their software.

Review Source

Response from WaveFront

May 25, 2023

Thank you for your review, Nancy. We're happy to hear your positive experience with Wavefront's product and the support. Our support of our customers is a primary focus of our team. We strive to provide a system that meets the needs of our customers without unnecessary fluff inflating the cost. Thank you for being part of the Wavefront family.

CS

Cindy S.  
DBAD  
Information Technology and Services  
Used the software for: 2+ years

### "FRNPs Review"

May 22, 2023

4.0

I have worked with many software companies and Wavefront is thus far the best as far as product and customer service.

Pros

The interaction with Wavefront to help resolve or how to best achieve what the costumers need.

Cons

The navigation area for retrieving a component. Would like to use wildcards in the Retrieve Component area like "333%" to narrow down what you might be looking for instead of the whole ID. A person may not know the whole ID.

Review Source

Response from WaveFront

May 25, 2023

Hi Cindy, thank you so much for your review! We work hard to ensure our customers receive the best support possible. I'd like to hear more about your recommendation about retrieving a component. Based on what you have written, I believe this is something that we actually are able to set up for you.

KE

Kori E.  
Lab Tech  
Medical Devices  
Used the software for: 2+ years

### "Review of Wavefront LIMS from a Lab Tech"

September 8, 2023

5.0

Pros

Easy to use and able to figure things out.

Cons

Having the samples one the same page as the top layer.

Review Source

Response from WaveFront

September 11, 2023

Thank you for your review! We appreciate you taking the time to send it. Your recommendation of having samples on the same page perhaps sounds like something we may have in the pipeline, so stay tuned! In the meantime, have you seen the different grid modes and filtering capability available? Submit a ticket or send me an email and we can show some different options.

BV

Brittany V.  
Quality Engineer  
Automotive  
Used the software for: 2+ years

### "Phenomenal Customer Support & Impressive Customizations"

November 2, 2023

5.0

Pros

Their customer service is unmatched. They have an incredibly helpful team that always responds quickly.

Cons

Honestly, nothing. The company has been wonderful to work with and they have been able to work on the functionalities we have requested of them.

Review Source

Response from WaveFront

November 9, 2023

Thank you for your positive review, Brittany. We strive to offer the best customer service for the best LIMS and I'm glad everything is going well.

KL

Katelyn L.  
Laboratory Account Rep  
Research  
Used the software for: Less than 6 months

### "Satisfied "

September 11, 2023

5.0

Satisfied

Pros

Ease of Use when selecting categories or finding documents

Cons

freezes now and then when switching tabs

Review Source

Response from WaveFront

September 12, 2023

Thank you for your review. I'm glad you are satisfied with Wavefront LIMS. I'm sorry to hear that you're experiencing some freezing issues. If you submit a HelpDesk ticket, your Wavefront account manager will be in touch to try to figure out a solution.

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