--- title: "Avature Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Avature the right Applicant Tracking solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/188984/Avature/reviews/" page_type: "reviews" language: "en" --- Avature 4.6 (69) [View alternatives](https://www.capterra.com/p/188984/Avature/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Avature Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews CA Claude A Avature Platform ManagerStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Being able to use virtually any native or custom field as a filter and/or column to find records on a whim -- and being able to save and share an endless number of lists -- ensures each organization can find and act on data in an efficient and complete manner.“ August 26, 2025 JL Jon L Candidate Engagement and Talent AttractionAviation & Aerospace, 10,001+ employeesUsed the software for: 6-12 months. “I found the Avature training library difficult to navigate when seeking solutions, and don't always have time to wait for responses to customer service requests.“ October 2, 2024 JM Juan Pablo M Lead Business Systems AnalystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I like the flexibility of the platform, it allows for the creativity of the team to come to live and enables them in creating a solution relevant for our business case“ August 26, 2025 CA Claude A Avature Platform ManagerStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Big features will be touted as the annual Upfront with an aggressive timeline that proves unrealistic. And when Avature does finally deliver, it often feels half-baked and underwhelming.“ August 26, 2025 JA Jessica A BI AnalystBuilding Materials, 10,001+ employeesUsed the software for: 1-2 years. “What I appreciate most about Avature is its ability to be tailored to unique processes, allowing for detailed and specific reporting.“ October 3, 2024 JA Jessica A BI AnalystBuilding Materials, 10,001+ employeesUsed the software for: 1-2 years. “What I find most frustrating about Avature is the lengthy process for adding new enhancements, and sometimes, requests are outright denied.“ October 3, 2024 RW Rob W HRIS Senior AdminAccounting, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Avature is perhaps the best ATS out there due to its ability to empower its admins and users with the ability to build and configure their own solutions. “ September 10, 2025 JM Juan Pablo M Lead Business Systems AnalystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I think the pricing structure being changed so often is not a good experience for customers. If there is something already handled in a way, dont change it to charge differently to old customers.“ August 26, 2025 ## Showing most helpful reviews Showing 1-25 of 69 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marc S. Talent Acquisition Technologies Expert Human Resources Used the software for: 2+ years ### "Flexible and mature product" May 26, 2023 5.0 Pros The flexibility which can cater to almost any use case imagineable. The building blocks (datamodel, datasets, forms, workflows, etc.) of the platform make sense, and allow for highly customised and unique processes. Cons It's difficult to understand and set up everything at first, as there is so much that can be done. Also, you have to request additional permissions to gain more power. But they tend to only give these permissions when you request them, however you can't request what you don't know. So this is best to discuss with your account manager, and then they are happy to walk through it together. Review Source PS Prashana S. TA Ops Manager Real Estate Used the software for: 2+ years ### "Great Fan of Avature" October 4, 2024 5.0 Avature offers a robust platform for talent management and recruitment, providing customizable solutions that enhance user experience. Its intuitive interface and powerful analytics facilitate efficient workflows, making it a valuable tool for organizations aiming to streamline hiring processes and improve candidate engagement. Pros Avature is very reliable and customizable in sense on the workflows Cons the feature request will take time to be actioned on Alternatives considered [SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing Avature Because its very robust and we have good relationship with the vendor Switched from [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) because we havce exhausted the contract and its very old system Review Source VR Verified Reviewer Director of Business Development Media Production Used the software for: Less than 6 months ### "Unintuitive user interface" February 22, 2021 3.0 I'm a hiring manager trying to hire quality talent by using the Avature applicant tracking system. Overall, I would not recommend this software. In fact, our Talent Acquisition team just switched from Avature to iCIMS as they were not satisfied with this platform. Pros When I learned how to use several features, Avature was quite easy to use. I was able to click from an automated email, review new candidates, and provide feedback. Cons Navigation was very confusing. It was difficult to find some of the functionality I was looking for, so ultimately I just limited myself to the few tasks I knew how to complete in the platform. Review Source SS Stephanie S. Technical Product Manager Financial Services Used the software for: 2+ years ### "Avature ATS/CRM are top notch!" October 26, 2023 5.0 Overall, our company is very satisfied with Avature. We have very positive end user experiences for all types of users which was our goal. Like any software, there are challenges but the positives outweigh the negatives twofold. Pros The ability to customize to meet our specific business needs. You would think with a SaaS you would be limited, but that has not been our experience with Avature. The ability to make updates to fields, workflows, views, portals, forms, templates, etc. is very easy and does not require a technical expert to make the changes. Cons One of the challenges we face is keeping up with the enhancements and fully understanding how to use the enhancement in our instance. Some are very self explanatory and the explanations provided by Avature are easy to understand. Others, may require some additional training to determine if the enhancement is truly something you want to apply to your instance. Switched from [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) Talent Acquisition Manager (TAM) was not meeting our needs from a sourcing and applicant tracking system. After careful consideration, our company chose Avature due to the flexibility and versatility of their products. Review Source ER Erica R. Director, Technology Solutions Management Consulting Used the software for: 2+ years ### "The best ATS/CRM in the market" May 26, 2023 5.0 Avature has helped us bring all of Talent Acquisition into one product, in one instance. We have achieved our goal of 'One Team, One System' in Avature. We now have the ability to expand an enhance our reporting and dashboard capabilities, streamline our sourcing and screening of candidates utilizing AI, and create a cohesive, top-notch candidate and hiring team experience. Pros Avature's ATS and CRM functionalities are incredibly configurable and can accommodate a very diverse set of business capabilities. This has allowed us to create an instance that offers optionality, while keeping the various business processes in the same Product. This has been a game changer for our Talent Acquisition group! Cons Avature's interviewing scheduling is quite manual - infusing this process with some AI, if possible, to make it a bit more user-friendly and automated would be helpful for us. Alternatives considered [ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/) Reason for choosing Avature We explore iCIMS and Microsoft's ATS product. We felt like Avature listened more - to our use cases, to our challenges we were trying to solve, to our concerns. Our partnership today is evidence that this was true. Avature cares about their customers and works diligently to help solve our challenges alongside our team. Review Source JR Jason R. Manager Accounting Used the software for: 2+ years ### "User friendly with powerful customization and configuration abilities" August 4, 2021 5.0 Overall, it's been a great collaborative experience with the Avature team, particularly during implementations. Our solution specialists have helped with creative ideas to our unique business issues. Once we moved over to our account team, the response times have been delayed and change requests have been taking much longer than expected to resolve. Pros As a system admin, the options and capabalities are endless. A savvy admin can configure a workflow, forms, emails, datasets, and more on their own. The workflows, either in the ATS or CRM, can be customized for each of our unique business needs. Cons The AI and advanced automation features are lacking. The tools are on the roadmap, but compared to their competitors they're behind. As an admin the inability to reassign or correct schema ids is frustrating, given we have multiple integration points with other systems. Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing Avature Highly customizable and managed on our end. Review Source Response from Avature August 25, 2021 Your feedback helps us offer a better experience in the future. Thank you for your time! AM Adrianne M. Lead Analyst Restaurants Used the software for: 6-12 months ### "New to Avature! It's Dynamic!" October 26, 2023 5.0 Overall, it has been very positive! While we are still in the implementation stage we have been impressed with option to customize just about everything we need to be specific to our use case. We are excited for how this change to Avature will impact our team immediately and in the long term! Pros Automation, ability to customize to your business need and configure processes in multiple ways. All of the features and functionality to help you work smarter and not harder. Cons We cannot rename certain fields/sections or even folder/records to be a name that works for us. For instance, ideally we would have called a record/folder 'Restaurant' but were not able to do that. Access to certain system permissions without completing a certification class. Alternatives considered [ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/) Reason for choosing Avature It is dynamic and 'smart'. High levels of automation and opportunity to streamline our processes and reduce complexity. Switched from [ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/) We have used iCIMS for 10 years but compared to Avature feels very 'static' and would not meet our business needs as we continue to grow. Review Source MS Maria S. Recruiting and Onboarding Lead Hospital & Health Care Used the software for: 2+ years ### "Avature ATS, CRM, Onboarding" November 6, 2023 5.0 Avature is outstanding. You can use it for really any Recruiting, Onboarding and even Off-Boarding use case there is. Great tool and great support. Pros Customer service and flexibility of the product Cons There isn't much - it's been an outstanding tool and the backbone of our department. Switched from [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Customer service was poor and system was slow Review Source GJ Graham J. Recruitment Systems Manager Wholesale Used the software for: 2+ years ### "Possibilities are endless" February 28, 2025 5.0 Brilliant enterprise level ATS and CRM, with strong customer success and account management. Pros Best configurability of an ATS for enterprise level clients Cons Takes considerable knowledge to get the best out of it Review Source CK Camille K. Admin Education Management Used the software for: Less than 6 months ### "Avature Review" February 12, 2025 4.0 It's been good, especially when it comes with connecting to newer coworkers. Pros I enjoy how interactive this platform is. Cons It can be a little sticky to use. The interface looks a little outdated, and navigating it can be difficult. Review Source JL Jon L. Candidate Engagement and Talent Attraction Aviation & Aerospace Used the software for: 6-12 months ### "Avature Review" October 2, 2024 5.0 I work as a candidate engagement PM that also doubles as an Avature Admin. We use Avature primarily as a CRM. Due to business needs I was unable to attend all certification courses, but needed to operate in my capacity. I found Avature highly capable & effective of managing what I needed, but was often taking a majority of my time researching to find answers to my troubleshooting needs. Pros It is a powerful tool to build robust ATS/CRM platform/s for your business. One user can manage vast amounts of capabilities to ensure top quality candidate engagement and data management. Cons It can be difficult to navigate all of the capabilities and time consuming to find assistance. When building digital processes or solutions, I need to be able to find my answers quickly. I found the Avature training library difficult to navigate when seeking solutions, and don't always have time to wait for responses to customer service requests. Access to a technical or process manual would be a nice feature. Review Source JW Jacob W. Manager - Sourcing Technology Staffing and Recruiting Used the software for: 2+ years ### "CRM that lets you build it your way" September 30, 2021 5.0 Despite any negatives or less-than-five-star features, I am an Avature evangelist in a world of folks trying to be "tech-agnostic." That doesn't mean I don't also like other products, but Avature's ease of use has made me look smart in more than a few situations. Pros The versatility and ease of use with Avature's workflow builder sets it apart from its competition. When I'm confronted with any type of recruitment process issue - even outside of its normal use - my first question is, "How might Avature improve this process?" Cons Integration with LinkedIn would be a huge improvement, but Avature may not be to blame. Resume parsing is decent, but the evolution of matching (and "AI," whatever that means this month) may not have been prioritized on the developer story list as highly as it should. Review Source Response from Avature December 3, 2021 Your feedback helps us offer a better experience in the future. Thank you for your time! SK Sarah K. Manager - Systems and Technology for Talent Acquisition Hospital & Health Care Used the software for: 2+ years ### "Natural Feel - easy to adopt by the every day user." October 25, 2023 5.0 Pros The Avature UI is very sleek and clean; it feels natural. The usability is built for simplicity while offering customization for the user. The roadmap since I have been using it has been set up to deliver more features to users and non-developers which has been great to delivery agile results with little implementation timeline and resources. Cons The platform is very customizable, but we tend to hit our record limits with lists, reports and dashboards that requires more developing of smaller chunks of data to get the values to generate versus creating a single large level widget for admins or senior leaders to review. Reason for choosing Avature The number of features is very competitive; some platforms tend to focus on certain areas, but Avature continues to expand across the platform's objects. Thier training team and support model is also very responsive for when we try new things to keep us on track when we decide to go forth and tread new waters. Review Source Marc S. Talent Acquisition Technologies Expert Human Resources Used the software for: 2+ years ### "Powerful, mature, and flexible system" September 11, 2024 5.0 Overall, I am very content with our Avature platform. It's helped us create many automations and efficiencies. Pros The incredible amount of flexibility. There's many different challenges you can throw at Avature, and almost all of them can be solved. It's really powerful and mature. Cons Because there's so much you can do, the learning curve is quite step. Also, features have extended capabilities, but it does happen every now and then that you are stuck with a trade-off, as every workaround you find has at least some limitation. Albeit often limited, it's often a shame that you can get close to perfection, but then something obvious could be missing. This happens especially with new functionality, where the first release is very limited. Review Source MD Mark D. System Lead Construction Used the software for: 2+ years ### "Great customisation and Functionality" September 11, 2024 5.0 Very good, as the system lead, I'll be advising my business to stick with Avature for the long run Pros Incredibly configurable, when you ask if something is possible the answer is almost yes. It also allows the system leads (like me) to self-service a lot of changes. The Admin UI is very intuitive and there's heaps of learning content and support. Cons At times we hit pinch points with centralised teams on projects and changes. We only need to engage with these teams for certain large projects and integrations. Review Source JH Jason H. ATS Specialist Airlines/Aviation Used the software for: 2+ years ### "Love Avature" August 4, 2021 5.0 I love Avature I just wish it would move to a model where the user does all the config work Pros I love the customizability of the software. I love that my company can do most of the work on our own without having to wait for Avature to configure. Cons That I can not configure everything. And the queue time to complete a project is very inconvenient. Reason for choosing Avature I have used other products and Avature is my favorite. Review Source Response from Avature August 25, 2021 Thanks for taking the time to leave a review for us! We will work internally to make the experience better GM George M. Systems and Data Adminstrator Staffing and Recruiting Used the software for: 2+ years ### "Great Product and Great Service" September 30, 2021 5.0 Great product, supported by a great account team and technical support. Pros The Avature software is highly flexible and has key features that allow us to enforce candidate process, data capture and data reporting that are lacking in many other competitors. Cons Very little to dislike, perhaps could be structured slightly differently for an RPO provider that manage multiple client work within one instance. Review Source Response from Avature December 3, 2021 We value your opinion! Thank you for taking the time to give us feedback. LN Le N. Recruiting Operations Associate Financial Services Used the software for: 2+ years ### "would recommend, but needs enhancement" August 4, 2021 4.0 Pros product was easy to navigate and automated workflow actions made day to day easier Cons custom reports were not easy and intuitive to use - no training documents available to help understand the tool. Review Source Response from Avature August 25, 2021 Thanks for sharing your feedback! We will work towards improving the experience. AL Abdul L. IT Consultant Information Technology and Services Used the software for: 1-2 years ### "Comprehensive tool kit for recruiters " December 19, 2022 5.0 Overall, best product, used by our team, for the recruitment process Pros Comprehensive tool for using performance review, and recruitment process Cons Duplication of profile/ applicants, could not traced. Review Source VR Verified Reviewer Digital Content/ Campaign Specialist Telecommunications Used the software for: 2+ years ### "Potential Is There" March 28, 2019 4.0 Pros It can do whatever you need it to do. Easy to use and train people on. Great overall tool for CRM. Cons You have to pay for each and every little change. The way clients are managed is different too based on your acocunt level, so your customer service can vary widely. Review Source BF Bill F. Talent Acquisition Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Excellent user experience with strong customer support. Our team uses everyday." July 13, 2017 5.0 Pros Flexibility and adaptability. Very easy to edit workflows and train new employees. Upgrades and features continue to add value to our user experience. Cons We would look forward to having a better mobile experience and more advanced mobile features for our team. Currently, unable to access some mobility unless on an Iphone. Review Source KH Kristie H. Senior Talent Acquisition Consultant Human Resources Used the software for: 6-12 months ### "Great product with many advanced features. " May 18, 2017 5.0 Pros The ability to customize Avature to fit the needs of both novice and advanced users. I also like how quickly you can set up pipelines, add prospects and send out email campaigns. Cons It has been a challenge to get all of the recruiters to use Avature as it is not integrated with our ATS. Even though the program is fairly easy to use many still find it a bit too confusing. Review Source BM Brian M. Managing Director-Talent Used the software for: Less than 6 months ### "We are new users/purchasers and our experiences to date have been excellent. Great support and easy " May 17, 2017 5.0 Pros extremely flexible, agile and easy to use--it is conforming to our complex business needs. We are looking forward to maximizing the power of the software. Review Source CR Clara R. Test Manager Retail Used the software for: 2+ years ### "Great ATS and CRM solutions with a dedicated support team :). " October 22, 2025 5.0 I have worked with Avature solutions fos 3 years now, to handle applications tracking for new resources and it is easy to use and configure, and I received a great support from the compamy. Pros I love avature CRM, I have configured and tested the ATS and CRM solutions with great features for candidate interview, emproyee management and applicant management. It also has a great customer support. Cons Some workflows can be harder to setup, if the business logic is too complex, but in general I liked the solution. Review Source RW Rob W. HRIS Senior Admin Accounting Used the software for: 2+ years ### "Avature - A system admin's experience" September 10, 2025 5.0 Avature is perhaps the best ATS out there due to its ability to empower its admins and users with the ability to build and configure their own solutions. As an HRIS admin, the depth of the tools available in Avature has challenged me and allowed me to grow new skills in my career path. Avature has been overall, a great system to manage and our firm has benefited greatly from it. Avature's customer service can be quite good. A special shout out to \[sensitive content hidden\] who has been an outstanding partner to work with and has always advocated for our firm's positions on several cases and projects. \[sensitive content hidden\]'s technical understanding as well as his straight to business attitude has made for an unmatched experience with the platform. Thanks \[sensitive content hidden\] ! Pros Avature's configurability and its wide array of tools make it a powerful system for an experienced HRIS admin. In the right hands, with thoughtful implementation and maintenance, Avature could very well be the best ATS out there. Cons Limitations on data reporting and exporting are definately something that set avature apart in not the best way. Such as exporting limits on users and column limits on custom reports. I understand system stability being the concern, but we don't have any other system in our stack with this kind of limitation. Switched from [ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/) I was not involved in this decision to switch. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.