--- title: "Avature Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Avature the right Applicant Tracking solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/188984/Avature/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Avature 4.7 (69) [View alternatives](https://www.capterra.com/p/188984/Avature/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Avature Ease of use 4.2 Customer Service 4.2 ## Pros and Cons in Reviews CA Claude A Avature Platform ManagerStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Being able to use virtually any native or custom field as a filter and/or column to find records on a whim -- and being able to save and share an endless number of lists -- ensures each organization can find and act on data in an efficient and complete manner.“ August 26, 2025 CA Claude A Avature Platform ManagerStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Big features will be touted as the annual Upfront with an aggressive timeline that proves unrealistic. And when Avature does finally deliver, it often feels half-baked and underwhelming.“ August 26, 2025 JM Juan Pablo M Lead Business Systems AnalystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I like the flexibility of the platform, it allows for the creativity of the team to come to live and enables them in creating a solution relevant for our business case“ August 26, 2025 JM Juan Pablo M Lead Business Systems AnalystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I think the pricing structure being changed so often is not a good experience for customers. If there is something already handled in a way, dont change it to charge differently to old customers.“ August 26, 2025 RW Rob W HRIS Senior AdminAccounting, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Avature is perhaps the best ATS out there due to its ability to empower its admins and users with the ability to build and configure their own solutions. “ September 10, 2025 CA Claude A Avature Platform ManagerStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Avature also has a tendency to over-promise and under-deliver.“ August 26, 2025 JM Juan Pablo M Lead Business Systems AnalystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “We are enabled to deliver more value to our internal stakeholders, with a level of process that is superior to other solutions available that dont really have the level of flexibility.“ August 26, 2025 JL Jon L Candidate Engagement and Talent AttractionAviation & Aerospace, 10,001+ employeesUsed the software for: 6-12 months. “I found the Avature training library difficult to navigate when seeking solutions, and don't always have time to wait for responses to customer service requests.“ October 2, 2024 ## Showing most helpful reviews Showing 1-25 of 69 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Human Resources Specialist Used the software for: 1-3 years ### "Powerful Talent CRM " September 27, 2026 5.0 Pros Avature is providing us a centralized platform to manage and nurture candidate relationships across our global talent community pipelines. The customer support team is very knowledgeable and helps addressing any platform issue and provide assistance when needed. Cons Managing a highly customized global talent community environment can require ongoing administrative support. Review Source YN Yassiel N. Customer Services Manager Used the software for: 3-5 years ### "My experience with Avature" November 12, 2025 4.0 The product is easy to setup and highly configurable. It can be tailored to specific users needs and has very supportive customer care services providers. Pros The software is easy to use and highly configurable. Availability of artificial intelligence driven recruiting systems that ensure efficient interviewing and hiring. Cons Avature standsout when it comes to implementation, customization and pricing. I have nothing against it. Review Source Marc S. Talent Acquisition Technologies Expert Used the software for: 3-5 years ### "Flexible and mature product" May 30, 2023 5.0 Pros The flexibility which can cater to almost any use case imagineable. The building blocks (datamodel, datasets, forms, workflows, etc.) of the platform make sense, and allow for highly customised and unique processes. Cons It's difficult to understand and set up everything at first, as there is so much that can be done. Also, you have to request additional permissions to gain more power. But they tend to only give these permissions when you request them, however you can't request what you don't know. So this is best to discuss with your account manager, and then they are happy to walk through it together. Review Source R Reviewer Director, Technology Solutions Used the software for: 3-5 years ### "The best ATS/CRM in the market" May 29, 2023 5.0 Avature has helped us bring all of Talent Acquisition into one product, in one instance. We have achieved our goal of 'One Team, One System' in Avature. We now have the ability to expand an enhance our reporting and dashboard capabilities, streamline our sourcing and screening of candidates utilizing AI, and create a cohesive, top-notch candidate and hiring team experience. Pros Avature's ATS and CRM functionalities are incredibly configurable and can accommodate a very diverse set of business capabilities. This has allowed us to create an instance that offers optionality, while keeping the various business processes in the same Product. This has been a game changer for our Talent Acquisition group! Cons Avature's interviewing scheduling is quite manual - infusing this process with some AI, if possible, to make it a bit more user-friendly and automated would be helpful for us. Review Source Verified Reviewer Director of Business Development Used the software for: Less than 1 year ### "Unintuitive user interface" February 23, 2021 3.0 I'm a hiring manager trying to hire quality talent by using the Avature applicant tracking system. Overall, I would not recommend this software. In fact, our Talent Acquisition team just switched from Avature to iCIMS as they were not satisfied with this platform. Pros When I learned how to use several features, Avature was quite easy to use. I was able to click from an automated email, review new candidates, and provide feedback. Cons Navigation was very confusing. It was difficult to find some of the functionality I was looking for, so ultimately I just limited myself to the few tasks I knew how to complete in the platform. Review Source R Reviewer Manager Used the software for: 3-5 years ### "User friendly with powerful customization and configuration abilities" August 10, 2021 5.0 Overall, it's been a great collaborative experience with the Avature team, particularly during implementations. Our solution specialists have helped with creative ideas to our unique business issues. Once we moved over to our account team, the response times have been delayed and change requests have been taking much longer than expected to resolve. Pros As a system admin, the options and capabalities are endless. A savvy admin can configure a workflow, forms, emails, datasets, and more on their own. The workflows, either in the ATS or CRM, can be customized for each of our unique business needs. Cons The AI and advanced automation features are lacking. The tools are on the roadmap, but compared to their competitors they're behind. As an admin the inability to reassign or correct schema ids is frustrating, given we have multiple integration points with other systems. Review Source R Reviewer Lead Analyst Used the software for: Less than 1 year ### "New to Avature! It's Dynamic!" October 27, 2023 5.0 Overall, it has been very positive! While we are still in the implementation stage we have been impressed with option to customize just about everything we need to be specific to our use case. We are excited for how this change to Avature will impact our team immediately and in the long term! Pros Automation, ability to customize to your business need and configure processes in multiple ways. All of the features and functionality to help you work smarter and not harder. Cons We cannot rename certain fields/sections or even folder/records to be a name that works for us. For instance, ideally we would have called a record/folder 'Restaurant' but were not able to do that. Access to certain system permissions without completing a certification class. Review Source Prashana S. TA Ops Manager Used the software for: 3-5 years ### "Great Fan of Avature" October 11, 2024 5.0 Avature offers a robust platform for talent management and recruitment, providing customizable solutions that enhance user experience. Its intuitive interface and powerful analytics facilitate efficient workflows, making it a valuable tool for organizations aiming to streamline hiring processes and improve candidate engagement. Pros Avature is very reliable and customizable in sense on the workflows Cons the feature request will take time to be actioned on Review Source R Reviewer Recruiting and Onboarding Lead Used the software for: 3-5 years ### "Avature ATS, CRM, Onboarding" November 16, 2023 5.0 Avature is outstanding. You can use it for really any Recruiting, Onboarding and even Off-Boarding use case there is. Great tool and great support. Pros Customer service and flexibility of the product Cons There isn't much - it's been an outstanding tool and the backbone of our department. Review Source Maulik V. Sr. Manager Used the software for: Less than 1 year ### "The Solid and Awesome CRM: Avature CRM" January 18, 2021 5.0 Overall I want to conclude that Avature CRM is best software or platform Hiring management department and Talent sourcing department. I will highly recommend you to use for your business. their all features are awesome and gave best service in return of their subscription plans. Pros The Avature is best and solid CRM software or platform and the following things that I like most are: - Easy to use dashboard even beginner can understand easily. - Powerful drag and drop builder. - Easy and very reliable to use and tagging of candidate's skill feature is awesome. Cons the only two thing that I don't like most is: - Their reporting feature is somehow not meet the quality criteria. - Not able to import multiple CVs. Review Source R Reviewer Talent acquisition consultant Used the software for: 3-5 years ### "Great for Talent Pooling candidates" December 12, 2019 4.0 Pros \- the dashboard and layout is very easy to use and you can easily navigate between folders and features - the ability to custom tag prospects/candidates allows the user to bring up search results very quickly and efficiently - the ability to create email campaigns - search functionality is complete and very simple to use Cons \- depending on the level of package your organisation has, you can be limited with some of the features i.e. using your own customized tabs, not having it integrated with your applicant tracking system Review Source Yves C. Recruitment Sourcing Specialist Used the software for: Less than 1 year ### "Avature, The Future Of ATS" June 30, 2020 4.0 We use Avature on a daily basis to upload the candidates that apply and the candidates that we source for the organization. Overall, Avature streamlined the process of organizing the data and also engagement with each profile. Pros Generating and customizing a report. The ability to customize and share a report depending on your audience has definitely improved my reporting skills and the way I present data to the team. This has definitely been a game-changer for recruiting since we're dealing with a lot of data and everything is neat and well designed. Cons Cleanup of leads and profiles are a hassle. It would be nice if we could initiate a mass cleanup to identify duplicate profiles for us to make sure if we a previous candidate has already been tapped by a colleague. Review Source R Reviewer Placement Consultant Used the software for: 3-5 years ### "Avature Review" September 19, 2024 4.0 Overall, it's been a positive experience so far. The certification equips the relevant team member to effectively implement changes in line with business requirements. Pros The system has significantly streamlined our processes, improving overall efficiency and reducing manual workloads. It has enhanced workflow automation, allowing us to complete tasks faster and with fewer errors. This has resulted in smoother operations and better coordination across team. Cons \- Other tabs do not load content until they are actively opened, which causes delays. It would improve efficiency if the tabs preloaded content to reduce waiting times when switching between them - The dashlet currently opens within the same tab, which can make navigation less efficient. It would be beneficial if the dashlet (list indicator) opened in a new tab to allow users to easily switch between different lists without navigating back and forth within the dashboard. Review Source R Reviewer Manager - Sourcing Technology Used the software for: 3-5 years ### "CRM that lets you build it your way" October 4, 2021 5.0 Despite any negatives or less-than-five-star features, I am an Avature evangelist in a world of folks trying to be "tech-agnostic." That doesn't mean I don't also like other products, but Avature's ease of use has made me look smart in more than a few situations. Pros The versatility and ease of use with Avature's workflow builder sets it apart from its competition. When I'm confronted with any type of recruitment process issue - even outside of its normal use - my first question is, "How might Avature improve this process?" Cons Integration with LinkedIn would be a huge improvement, but Avature may not be to blame. Resume parsing is decent, but the evolution of matching (and "AI," whatever that means this month) may not have been prioritized on the developer story list as highly as it should. Review Source R Reviewer Manager - Systems and Technology for Talent Acquisition Used the software for: 3-5 years ### "Natural Feel - easy to adopt by the every day user." October 26, 2023 5.0 Pros The Avature UI is very sleek and clean; it feels natural. The usability is built for simplicity while offering customization for the user. The roadmap since I have been using it has been set up to deliver more features to users and non-developers which has been great to delivery agile results with little implementation timeline and resources. Cons The platform is very customizable, but we tend to hit our record limits with lists, reports and dashboards that requires more developing of smaller chunks of data to get the values to generate versus creating a single large level widget for admins or senior leaders to review. Review Source Marc S. Talent Acquisition Technologies Expert Used the software for: 3-5 years ### "Powerful, mature, and flexible system" September 17, 2024 5.0 Overall, I am very content with our Avature platform. It's helped us create many automations and efficiencies. Pros The incredible amount of flexibility. There's many different challenges you can throw at Avature, and almost all of them can be solved. It's really powerful and mature. Cons Because there's so much you can do, the learning curve is quite step. Also, features have extended capabilities, but it does happen every now and then that you are stuck with a trade-off, as every workaround you find has at least some limitation. Albeit often limited, it's often a shame that you can get close to perfection, but then something obvious could be missing. This happens especially with new functionality, where the first release is very limited. Review Source R Reviewer System Lead Used the software for: 3-5 years ### "Great customisation and Functionality" September 18, 2024 5.0 Very good, as the system lead, I'll be advising my business to stick with Avature for the long run Pros Incredibly configurable, when you ask if something is possible the answer is almost yes. It also allows the system leads (like me) to self-service a lot of changes. The Admin UI is very intuitive and there's heaps of learning content and support. Cons At times we hit pinch points with centralised teams on projects and changes. We only need to engage with these teams for certain large projects and integrations. Review Source R Reviewer ATS Specialist Used the software for: 3-5 years ### "Love Avature" August 9, 2021 5.0 I love Avature I just wish it would move to a model where the user does all the config work Pros I love the customizability of the software. I love that my company can do most of the work on our own without having to wait for Avature to configure. Cons That I can not configure everything. And the queue time to complete a project is very inconvenient. Review Source R Reviewer Systems and Data Adminstrator Used the software for: 3-5 years ### "Great Product and Great Service" October 4, 2021 5.0 Great product, supported by a great account team and technical support. Pros The Avature software is highly flexible and has key features that allow us to enforce candidate process, data capture and data reporting that are lacking in many other competitors. Cons Very little to dislike, perhaps could be structured slightly differently for an RPO provider that manage multiple client work within one instance. Review Source R Reviewer Recruiting Operations Associate Used the software for: 3-5 years ### "would recommend, but needs enhancement" August 9, 2021 4.0 Pros product was easy to navigate and automated workflow actions made day to day easier Cons custom reports were not easy and intuitive to use - no training documents available to help understand the tool. Review Source R Reviewer IT Consultant Used the software for: 1-3 years ### "Comprehensive tool kit for recruiters " January 4, 2023 5.0 Overall, best product, used by our team, for the recruitment process Pros Comprehensive tool for using performance review, and recruitment process Cons Duplication of profile/ applicants, could not traced. Review Source R Reviewer Manager of digital recruitment Used the software for: 3-5 years ### "All round great platform with great support staff. " July 17, 2017 5.0 Data consolidation and capturing. Multi user shared platform that helps our global team truly perform. Pros Willingness to work hand in hand to improve and always move forward. Ability to customise and combine features for true power use. Cons Delay in certain technical aspects being updated or altered when needed urgently. Certain customisation features assume a universal brand or one client only. Review Source R Reviewer VP Global TA Used the software for: 1-3 years ### "Having been in TA for some time, I have found an ATS/CRM that works/thinks like a recruiter does. " July 13, 2017 5.0 Pros Built from the ground up, always adding amazing features, and client-centric in design and support. Cons APIs and Calendar Integration/Scheduling, no real pre-built Ecosystem of integrations (References, E-sign, background check, etc...) Review Source R Reviewer HRIS Manager Used the software for: Less than 1 year ### "Avature the world is your Oyster" April 2, 2019 4.0 Pros If you want something highly customizable Avature is the right tool. There are many features and capabilities to allow of custom features and processes Cons Due the customizable nature it's difficult to navigate what will be the most efficient way to use the tool. Not until you deploy the tool, you find out the process may be to clunky. Review Source Clara R. Test Manager Used the software for: 3-5 years ### "Great ATS and CRM solutions with a dedicated support team :). " October 30, 2025 5.0 I have worked with Avature solutions fos 3 years now, to handle applications tracking for new resources and it is easy to use and configure, and I received a great support from the compamy. Pros I love avature CRM, I have configured and tested the ATS and CRM solutions with great features for candidate interview, emproyee management and applicant management. It also has a great customer support. Cons Some workflows can be harder to setup, if the business logic is too complex, but in general I liked the solution. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.