# TaxSlayer Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TaxSlayer Pro the right Tax Practice Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189000/TaxSlayer-Pro/reviews --- TaxSlayer Pro 3.9 (16) [View alternatives](https://www.capterra.com/p/189000/TaxSlayer-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TaxSlayer Pro Ease of use 4.1 Customer Service 4.1 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Devonna L. Tax Specialist Financial Services Used the software for: 2+ years ### "Amazing Tax Software" January 11, 2020 5.0 My overall experience has been excellent. Pros I love everything about Tax Slayer Pro! The best thing is how quickly you can prepare the return as well as accurately. No extra boxes or scripts to read. Just taxes! My company has been using this software for over 4 years, and I don't see a change in the foreseeable future. Cons I can honestly say there isn't anything that I find to be a con with them. Switched from [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) Ease of use, transmission, and customization ability. Review Source LT Liberty T. Tax Preparation Accounting Used the software for: Less than 6 months ### "Easy to navigate for simple returns" October 20, 2025 4.0 Just perfect for small firm or for freelance, and it's perfect for my budget. More room for improvements. Pros Ease of Use - it's very easy to navigate for clients with simple tax returns. Just perfect for my freelance work. Cons Not good for complicated tax returns like those for crossborder clients. For someone with treaties, depreciation, business - it is challenging to use. Switched from [UltraTax CS](https://www.capterra.com/p/79430/eDiscovery-Point/) Referred by a friend who does tax preparation as well. Review Source Jane Ann P. Owner Accounting Used the software for: 2+ years ### "Taxes To Go Makes Taxslayer Pro A Bad Choice " January 16, 2026 1.0 In past years, I thought Taxslayer Pro was a good value. However, since Taxes To Go is unreliable, it's not economical if I need to purchases a replacement for it. Last year I brought my issues to Taxslayer Pro management and they were unwilling to give me a discount when I renewed. That coupled with the embarrassment I experienced with new clients is making me strongly consider other professional software. If they had demonstrated any concern, I'd feel differently. Last year I couldn't even get a response to my request for over two weeks. Sales dropped the ball multiple times. Pros Taxslayer Pro's technical support is very helpful. Unfortunately, the issues with Taxes To Go leaves them unable to address issues in a timely fashion. Cons I had significant issues with Taxes To Go last year, but I tried again this year. My new client submitted their information in Taxes To Go. I had an issue with my 2025 software. (It was stuck "loading". This issue happened twice.) After Support addressed the issue, the return was no longer accessible in Taxslayer Pro. Support offered to reach out to Development to see if they have a solution, but that is a lengthy process. I asked about deleting the submission so my client can try again. They said that process is only done about once a month and there is no method to accelerate the process. That is unacceptable during tax season and it is embarrassing to have this issue with a new client. The only work around they could offer is setting up a new account using a different email. Again, this doesn't give new clients a feeling of security. They also can't tell me why it happened so I'm leery about using Taxes To Go again. Alternatives considered [Intuit ProConnect Tax](https://www.capterra.com/p/249727/ProConnect-Tax/)[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)[Lacerte Tax](https://www.capterra.com/p/249726/Lacerte-Tax/) Reason for choosing TaxSlayer Pro Initially I believed it was the best mix of cost and functionality. Review Source MC Misty C. Owner Financial Services Used the software for: 2+ years ### "Taxslayer pro" September 29, 2022 5.0 Our overall experience with the software is great it has cut alot of unnecessary time for us we are definitely going to continue to use the software Pros The software is easy to use, the price of the software is amazing we like that we can upload our existing clients into the data base. All an all it's a great product Cons There is nothing we find bad about the software it works great it's easy to use. It makes preparing taxes so easy Alternatives considered [TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/) Reason for choosing TaxSlayer Pro The price was a great deal that we couldn't go wrong with. Review Source jB janaya B. Accountant Accounting Used the software for: 2+ years ### "Great software" March 21, 2025 5.0 Pros I like that it is very user friendly and accurate Cons I can't think of any cons. I've used it for over 5+ years Review Source PG Phillip G. President Accounting Used the software for: 1-2 years ### "I would never use again" June 4, 2024 1.0 The error rate was too high to effectively run my business and keep the software. I had to go to another company. Support got worse and worse each year. When I got a new server in 2019, I realized just how much of an issue installing old version on a new computer was given how they redid the program in 2014. It took almost a month for me to get the software going in 2019. I work many hours on it and got such a sour taste in my mouth as a result I started looking at other software. I did finally leave and this year when I got a new server and tried installing I had even more problems than before and I only installed from 2016 forward. Taxslayer refused to help me on those years I paid for since I am not a current user for 2023. I told them I paid over a $1,000 for this software each of those years and they said they would not help me at all. Pros I like the e-file feature and the fact I knew the program as well as I did. Cons They only support 3 years of software and if your computer dies trying to install old software on a new computer is very difficult and you get no help from TaxSlayer. Once you leave no help on older years that you paid for. There are codes you need and if you do not get them in the year of purchase, you cannot get them after 3 years so those returns cannot be installed without them. They have to be gotten from support. The error rate is extremely high in the software and they are slow to fix errors and do not fix many of them. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) I did not switch from another company to Taxslayer from from Taxslayer to Drake. Review Source JH James H. Retired Publishing Used the software for: Less than 6 months ### "TaxSlayer does not work with a MAC" March 21, 2024 1.0 Terrible! The program did not work. it did not include my adjustments to income even though I entered them. It cost $109.59 rather than the amount they advertised. It cost me thousands of dollars! It would not print my return. The bottom line is, AVOID THIS PROGRAM LIKE THE PLAGUE. Pros The blanks were fairly easy to enter, although parts of the forms were unnecessarily complicated. Cons It screws up the results! After entering all of the deductions, it indicated that the adjusted gross was the same as the gross costing me thousands. They will not return my money, even though the program failed Switched from [Turbotax](https://www.capterra.com/p/10002787/Turbotax/) On line, the product sounded promising and easy. After the failure of TaxSlayer, I redid my taxes with TurboTax, and got them right showing that I was due a refund. Review Source Brytwauna T. CEO Accounting Used the software for: 2+ years ### "Easy system" August 22, 2023 4.0 Pros I like the ease of using and they always update to whats new in the industry, The app and chat were game changers Cons the tech error. at time it woud not collect signatures and returns belost in the cloud if they didint use the newest verison. many clients didnt know to use the new app and not previous year Review Source PC Priscilla C. Tax preparer Consumer Services Used the software for: 1-2 years ### "Best and easy to use software" December 1, 2022 5.0 With tax slayer I am able to manage clients with ease and collect my service fees. Pros TSP is easy to use and on the eyes. You basically cant make a mistake with this unless you are being very careless. Cons I have no cons to add here. I have everything I need with TSP Alternatives considered [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) Reason for choosing TaxSlayer Pro Price and simplenesss. Review Source KM Kismet M. Owner of Mad Tax Financial Services Used the software for: 2+ years ### "Reasonable and Reliable" November 8, 2022 4.0 Pros Taxslayer Pro is affordable for me as a solo practioner. Customer Service is very reliable and professional. Cons While you can view forms prior to printing the return, it would be nice to toggle between the form view and the data entry fields. Alternatives considered [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/) Reason for choosing TaxSlayer Pro Pricing Review Source MS Makesha S. Tax Practioner Financial Services Used the software for: 2+ years ### "Very easy program to use" December 10, 2022 5.0 Pros Very user-friendly program for new users Cons I don't have any cons it is really great Review Source CD Constance D. owner Accounting Used the software for: 2+ years ### "A Blessing in the Clouds" April 27, 2022 5.0 Overall the experience has been excellent. Pros The ability to conduct business from anywhere! Cons I like all aspects of the software, the ease of use of the client portal could be made a little easier for elderly clients and those who are not as tech savvy. Review Source DC Druchelle C. Operations Manager Accounting Used the software for: 2+ years ### "My Go To Tax Software" October 26, 2021 4.0 I have had a very good experience so far, we are going in to our third year and works overall for us. Pros One of the best features is that this is a cloud base software. I have literally have been on vacation while using this software to complete those last minute tax returns. Cons I don't always receive the chat messages in real time that come from the clients. Review Source TW Tom W. Retired Defense & Space Used the software for: 2+ years ### "Taxslayer " August 1, 2019 5.0 Have my income tax return prepared every year for the last several (6+) years. Pros Ease of use and price. Had my tax return prepared and submitted electronically very efficiently Cons Can't think of anything! Have been completely satisfied with every use. Review Source Response from TaxSlayer Pro August 5, 2019 Hi Tom, thanks for being a loyal TaxSlayer Pro customer! We appreciate your review as we strive to provide the best value and service in the tax preparation software industry with our easy to use products. We look forward to helping you continue to grow your tax business for years to come! EB Elizabeth B. Agent Insurance Used the software for: Less than 6 months ### "TaxSlayer" February 11, 2022 5.0 My overall experience has been great a bit of a challenge to learn a new software. But so far it has worked out perfectly. Pros I like the software guides you thru all the questions necessary to file a proper return Cons This software will not allow you to setup a default template for certain questIons. Review Source JC Jessica C. Spa Manager Hospitality Used the software for: I used a free trial ### "TaxSlayer over TurboTax" February 3, 2022 4.0 Pros Easy to use and gives you the option to make payments if you owe money back. I find it better to use then their competitors Cons I don't have any dislikes about this software system. Switched from [TurboTask](https://www.capterra.com/p/230731/TurboTask/) Seemed to be easier to use with less fees Review Source Similar Products Featured