# Payquad Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Payquad the right Property Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/189002/Payquad/reviews

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Payquad

4.9 (9)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Payquad

Ease of use

5.0

Customer Service

4.9

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

TL

Tammy L.  
Business Operations Manager  
Real Estate  
Used the software for: 2+ years

### "Payquad User Review"

August 9, 2022

5.0

We have been using Payquad since it's inception and are very pleased with the features and ease of use. Payquad listens to their customer feedback, and is always coming up with new features and functions. Customer service is on par, they are easily reachable and always willing to help and if unavailable always get back to you in a timely manner.

Pros

The ease of use, and set-up. Very simple and not complicated.

Cons

Honestly, have not yet run into any cons with this product.

Alternatives considered

[Property Vista](https://www.capterra.com/p/137582/PropertyVista/)

Reason for choosing Payquad

ease of use, no major issues with the product.

Review Source

IG

Immanuel G.  
VP  
Real Estate  
Used the software for: 2+ years

### "It Pays To Use Payquad"

June 25, 2019

5.0

Payquad has been able to assist with automating processes in our organization which in turn increases productivity and allows us to focus on other areas in the business.

Pros

Customization and ease of use. Payquad has been able to work with us to ensure smooth on-boarding of their platform into our management software. This has helped increase productivity by reducing the manpower necessary to track, process, and input deposits. Their other features, like Maintenance Requests have assisted with keeping trades and duties organized and provide an analytical tool into tracking persistent issues that require additional attention.

Cons

Every successful company strives for perfection. Payquad is no different. We look forward to them expanding their features in an effort to morph into a full-bodied management software. A one stop shop.

Reason for choosing Payquad

Payquad was attentive to our needs, assisted through the digital automation learning curve and provided direct hands on support.

Review Source

CC

Ciana C.  
Controller  
Real Estate  
Used the software for: 2+ years

### "Small Business' Swiss Army Knife"

August 8, 2022

4.0

They've been excellent since day one. They're receptive to feedback and are always looking to improve the product.

Pros

Payment processing and tenant portals are critical to the smooth functioning of our business, and provides a slick easy to use interface for our tenants to interact with.

Cons

Does not integrate with our accounting softwares, and with some aspects of our workflow.

Reason for choosing Payquad

Better priced, and listed to our needs and provided us with the solution we required as a small business.

Review Source

IH

Iqbal H.  
CFO  
Real Estate  
Used the software for: 2+ years

### "Payquad Online Residential Rent Collection"

August 2, 2022

5.0

Extremely positive.

Pros

The ease of use, and customer support when needed. Payquad is reasonably fast and timely in providing assistance when needed.

Cons

Nothing comes to mind, as we use rent collection feature only.

Reason for choosing Payquad

Payquad provided all the tools for the initial approach to the tenants; and ability for the tenant to contact Payquad directly if there were any issues creating the account, or subsequent login.

Review Source

MG

Michelle G.  
President  
Real Estate  
Used the software for: 2+ years

### "Easy online Payment"

August 22, 2022

5.0

The transition to PayQuad was relatively easy and it has made rent collection much easier. We can easily see who has paid, collect rent and report it easily and provide statements.

Pros

Easy to use. Easy to track Tenant payments. Easier to collect on First of the month.

Cons

We had some early issues with the system, but they have since been resolved.

Review Source

RJ

Richard J.  
VP Finance  
Real Estate  
Used the software for: 2+ years

### "Easy to use product that works"

July 4, 2019

5.0

PayQuad allows buildings to have an online presence to collect rent. It speeds up rent collection improving cash flow. Also allows tenants to make online requests for maintenance.

Pros

The end user experience. Our tenants find it easy to use. The hardest part is getting the tenants to try it. However once they do, then they are sold

Cons

Having to get site staff to accept the change and push the tenants to use the product. Its driven by the staff at the site and their readiness to get tenants onto PayQuad

Review Source

MH

Mei H.  
Yardi System Administrator  
Real Estate  
Used the software for: 2+ years

### "Payquad Resident Portal"

July 17, 2020

5.0

Payquad has offered our tenants the ability to pay rent online, submit service requests online, and book amenities such as visitor parking and party reservations.

Pros

Customer support team to assist tenants and site staff takes the pressure off head office to troubleshoot those issues.

Cons

We look forward to being able to integrate suite inspections in the future.

Review Source

EG

Eric G.  
VP  
Real Estate  
Used the software for: 2+ years

### "Amazing software that helps us increase resident satisfaction and create management efficiencies"

November 4, 2019

5.0

Pros

It's really easy to use and gives our tenants payment options as well as maintenance request and messaging options directly in their hands. It's allowed us to save money and create real operational efficiencies in our day to day process. It also connects directly to our back-end systems seamlessly, which is awesome.

Cons

Nothing to note at this time.

Review Source

JB

Jeff B.  
President  
Real Estate  
Used the software for: 2+ years

### " Payquad has been a game changer!"

July 29, 2022

5.0

Pros

Payquad easily synced with our property management software Rent Manager seamlessly.

Cons

I would like to have the ability to send money back out which is current not available.

Review Source

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