Firestream Cloud Solutions

Virtual TAS

Who Uses This Software?

Telephone answering services, dispatching services, support desk, call center.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Firestream Cloud Solutions
  • United States

About Virtual TAS

Enables anyone with a high-speed internet connection and a computer to start a telephone answering service.

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Virtual TAS Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

Virtual TAS Reviews

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