---
title: "Hanzo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Hanzo Software - reviews, pricing plans, popular comparisons to other Archiving products and more."
source_url: "https://www.capterra.com/p/189014/Hanzo/"
page_type: "product"
language: "en"
---

# 

 Hanzo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hanzo

## What is Hanzo?

Empower your legal and compliance teams to manage the complexity of unstructured data with Hanzo Ediscovery & Compliance solutions. Collect & archive highly dynamic and interactive websites, target collections and preserve necessary data, and perform efficient early case assessment from collaboration apps like Google Workspace & Slack. See why leading companies rely on Hanzo for context and understanding over their dynamic data to reduce cost and risk today. Get a demo today!

## What is Hanzo used for?

[Archiving](https://www.capterra.com/archiving-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Data Collection](https://www.capterra.com/data-collection-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Hanzo?[Manage this product listing](https://www.g2.com/products/hanzo/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hanzo

4.7 (9)

VS.

[4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (9)

Ease Of Use

4.5 (18)

Value For Money

4.6 (5)

Value For Money

4.5 (16)

Customer Service

4.9 (8)

Customer Service

4.8 (17)

## Hanzo alternatives

[Reveal](https://www.capterra.com/p/182854/Reveal-Data/)

[4.8 (18)](https://www.capterra.com/p/182854/Reveal-Data/reviews/)

Starting price

$800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/182854/Reveal-Data/)

Highest Rated

[Everlaw](https://www.capterra.com/p/137171/Everlaw/)

[4.9 (87)](https://www.capterra.com/p/137171/Everlaw/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/137171/Everlaw/)

[Rev](https://www.capterra.com/p/202797/Rev/)

[4.6 (51)](https://www.capterra.com/p/202797/Rev/reviews/)

Starting price

$25.49

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202797/Rev/)

[Nextpoint](https://www.capterra.com/p/114099/Nextpoint/)

[4.4 (234)](https://www.capterra.com/p/114099/Nextpoint/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/114099/Nextpoint/)

## FAQs about Hanzo

Overview

### What company size and specific industries is Hanzo built for?

Hanzo is designed for enterprise corporate legal and compliance teams that manage complex unstructured data for compliance and eDiscovery needs. It suits organizations with in-house legal, regulatory, or records management functions, especially larger companies that must collect, review, and preserve data for legal and compliance response.

Features and Usability

### What are the key features of Hanzo?

Hanzo offers eDiscovery, web archiving, multimedia archiving, and archiving and retention for preserving content. It includes audit trail, compliance management, and compliance tracking for governance, plus document management, document storage, metadata extraction, and full text extraction. Search and access features include contextual search, keyword search, fuzzy search, indexing, dashboard, reporting/analytics, API, and third-party integrations.

Integrations

### Which third-party tools and platforms does Hanzo integrate with?

Hanzo connects natively to Google Workspace and Slack. These integrations cover core productivity and communication workflows, linking document collaboration in Google Workspace with team messaging in Slack.

Getting Started and Support

### What training and onboarding options does Hanzo offer?

Hanzo provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and feature guidance.

Getting Started and Support

### What customer support options does Hanzo offer?

Hanzo provides Email/Help Desk support and FAQ/Forum resources for users who need assistance. These channels give customers a direct way to ask questions and a place to look for common answers. No reviewer feedback is available to describe response times, helpfulness, or support-related frustrations.

## Features

AI summary

Based on 390 Archiving reviews

According to Capterra reviewers, these are the archiving features buyers prioritize most when evaluating a solution:

-   **Secure Data Storage** (**60%** of reviewers rated this feature as critical)
-   **Data Storage Management** (**58%**)
-   **Disaster Recovery** (**75%**)

Hanzo includes other archiving capabilities that reviewers also consider important, such as **Archiving & Retention** (**54%**). This feature helps businesses preserve records over time, stay aligned with retention requirements, and keep important information accessible, providing teams with a more organized way to manage archived content.

Archiving & Retention

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Keyword Search

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Identify specific keywords in documents

Monitoring

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

Third-Party Integrations

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Web Archiving

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Gathering, storing and preserving data found on the World Wide Web

Audit Trail

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Hanzo 26 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long.
- Data Security: Protect sensitive data for digital privacy
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- eDiscovery: Finding, identifying and collecting information for legal proceedings
- Full Text Extraction: Pull information from scanning entire documents
- Full Text Search: Search for specific words or phrases within a document or database
- Indexing: Compile and organize data into specific metrics
- ISO Compliance: Guidelines set by the International Organization for Standardization
- Keyword Search: Identify specific keywords in documents
- Metadata Extraction: Retrieval of embedded metadata that is present within a file
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multimedia Archiving: Archiving documents of different digital mediums
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Web Archiving: Gathering, storing and preserving data found on the World Wide Web

---

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Features

4.7 (9)

4.7

Based on 9 reviews

## Pricing

Value for money

4.6 (5)

### Starting price

Free trial not available

Value for money

4.6 (5)

4.6

Based on 5 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (8)

4.9

Based on 8 reviews

## User reviews

Overall rating

4.7

Based on 9 reviews

Filter by rating

5(6)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MT

Marek T.

CEO

Financial Services

### "Hanzo Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 12, 2023

Describe your overall experience with Hanzo?Overall, my experience with Hanzo was positive. The platform delivered exceptional web archiving capabilities, ensuring the preservation and accessibility of important web content. The accuracy and reliability of the archived data were impressive, and the advanced search functionality simplified the process of retrieving specific information. Despite the initial learning curve and complexity of the user interface, once familiarized with the platform, it proved to be a valuable tool. Hanzo's commitment to data integrity and compliance provided confidence in using their services. With some improvements to the user interface and pricing transparency, Hanzo has the potential to offer an even more seamless and user-friendly experience.

Pros

One of the things I liked most about Hanzo was its powerful and comprehensive web archiving capabilities. The platform excelled at capturing and preserving web content, including dynamic and interactive elements, ensuring accurate and reliable archives. The advanced search functionality made it easy to locate specific information within the archived content. Additionally, the ability to export and share the archived data in various formats was a valuable feature. Hanzo's commitment to data integrity and compliance also impressed me, providing peace of mind when it came to preserving and accessing critical web-based information.

Cons

While Hanzo had many positive aspects, one thing I liked least was the complexity of the user interface. The platform had a steep learning curve, and it took some time to fully grasp all the features and functionalities. The navigation could have been more intuitive, especially for users new to web archiving. Additionally, the pricing structure could have been more transparent, as it was sometimes difficult to estimate the cost based on usage or specific requirements. Streamlining the user experience and providing clearer pricing information would enhance the overall usability of the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jim D.

Sr. PM

Legal Services

### "The Power of Automation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 28, 2023

Fantastic! They are very responsive and always willing to help and support!

Pros

Being able to run data collections and indexing on home grown sites to better review potentially responsive data.

Cons

I believe this was solved, but the use of Hanzo's machines to run their tools on on prem sites. Using an agent to locally collect and empower clients themselves to be power users of the tool. Again, I think this may have already been addressed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MH

Matt H.

Release Manager

Financial Services

### "Hanzo Archiving"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 26, 2023

I have been the vendor manager for Hanzo for about a year now. It has been pretty easy to manage and their support is very appreciated.

Pros

The dashboard makes it easy to locate and pull archives. Setting up the archives is pretty simple. Thier support is very responsive to urgent needs.

Cons

You need to have some DB capabilities to do some of the dashboard searches. For a simple user, it might get tough to find certain archives.

Reasons for choosing Hanzo

The decision was made three managers ago, so the process is not known to me.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BG

Baby Girl P.

Senior Platform Technical Analyst

Financial Services

### "Customer service is amazing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2022

Customer service is amazing! Hanzo support is always available when we need them. They are also open with recommendations for the betterment of the process. I really appreciate how the Hanzo vendor used check-ins to know how we are doing with the Hanzo tool.

Pros

he tool is great compared to our previous archiving tool. Hanzo has a very simple interface which I like the most because it is easy to navigate.

Cons

Hanzo dashboard could be improved/enhanced.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Political Scientist

Government Administration

### "Top litigation software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 29, 2021

Pros

Hanzo covers a wide range of features, including ediscovery, archiving, compliance software and legal document management. It delivers and overall sucessfull experience and it lacks compatibility issues because it's web based. It integrates great with google workspace, slack and box.

Cons

Hanzo doesn't have some useful archiving features such as email archiving, ediscovery as well would benefit users haing case analytics and document tracking. I feel that access controls and collaboratio tools in legal document management are missing too.

Switched from

[Nextpoint](https://www.capterra.com/p/114099/Nextpoint/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Alexander S.

Sr. Manager, eDiscovery

Internet

### "Scalable Enterprise Tool for Capturing Web-based data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2021

Great overall experience with Hanzo team!

Pros

Powerful and easy to use. Excellent customer support team. Fully customizable solutions to meet business needs. Hanzo team delivers results and exceeds expectations.

Cons

Job status dashboard or job status bar.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AN

Anonymous User

Manager | Digital Marketing & Applications Development

Financial Services

### "Hanzo solved a problem others could not"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 29, 2021

Customer service is top notch, but we never have issues. The support team at Hanzo is always adding value and keeping us informed.

Pros

Reliable and Multi-functional, Hanzo gives us more than just a compliance tool. Our new sites use JS frameworks to load heavy data pages, no other archive service could crawl and archive these pages as pixel perfect as Hanzo. We switched to them after we launched the new sites and never looked back.

Cons

Save to PDF functionality needs work, sometimes long pages can be a problem.

Switched from

[Global Relay Archive](https://www.capterra.com/p/85993/Global-Relay-Archive/)

Global Relay could not archive our JS heavy pages (at the time).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LK

Lee K.

IT Manager

Financial Services

### "Hanzo is by the far the best of breed in the field of web site and social media archiving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2021

Outstanding experience with Hanzo from beginning to end.

Pros

\- Dynamic and static archiving is 100% reliable, complete and correct - Customer Support is best I have experienced in this field - Not requiring a site map is a huge benefit

Cons

Nothing at this point. Hanzo has everything we are looking for in an archiving provider.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AN

Anonymous User

Sr. Director Operations

Financial Services

### "Public site archiving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 23, 2021

Pros

Hanzo meets/exceeds all of our requirements around archiving our public sites. They are quick to address any issues that arise. They are very responsive and always make themselves accessible.

Cons

I dont have anything that I dislike. This product delivers what we need.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/189014/Hanzo/reviews/)

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