# HoneyCart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HoneyCart the right Catering solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189069/HoneyCart/reviews --- HoneyCart 4.8 (45) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HoneyCart Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews AM Alissa M Billing AdministratorFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Honey Cart is very user friendly and love how fast and smooth it is to process orders from start to finish so the business can focus on the food and beverage aspect of the business.“ December 27, 2024 LE Linda E Owner Food & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “At first I found it difficult to place an order (when running a test order) because I couldn't scroll properly through the menu.“ December 9, 2020 NH Nomie H OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “Everything from back end to front end ease of use and customer service. “ April 4, 2026 JR Joseph R PresidentRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “It’s easy to use and packed with features to streamline our catering business.“ July 29, 2024 JN Jessica N Office Administrator Food & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “It has been a rewarding pleasure working with the trustworthy team at HoneyCart who are diligently working to build and maintain a user-friendly online ordering software catered to caterers.“ May 13, 2022 ## Showing most helpful reviews Showing 1-25 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BL Betty L. Office Manager Food & Beverages Used the software for: Less than 6 months ### "Highly Responsive Team with a Strong, Easy‑to‑Use Platform" April 17, 2026 5.0 The setup process was smooth from start to finish, thanks to excellent support from the HC team. The program is intuitive for both our clients and our staff, and it’s been easy to integrate into our workflow. Overall, we couldn’t be happier with HoneyCart and the value they provide. Pros What has impressed us most is the responsiveness of the team. Any time we’ve had a question, they’ve followed up quickly and thoughtfully. That level of attention makes the service feel personal, and it’s a major reason we’d recommend them to others. Cons There are only a few small areas where additional customization would be nice—such as the ability to change the main photo on the landing page or allow multiple users on a corporate account without needing payment terms. These are minor wishes rather than real drawbacks, and none of them have been deal‑breakers for us. Alternatives considered [ezCater](https://www.capterra.com/p/228537/httpswwwezcatercom/)[Caterease](https://www.capterra.com/p/2280/Caterease/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing HoneyCart Because it's meant specifically for drop-off and pick-up for full time caterers and not restaurants. HC understands the scheduling and menu aspect of catering Switched from [GoTab POS](https://www.capterra.com/p/215393/GoTab-POS/) Very frustrating to set up and update variation in scheduling and updating menus Review Source LG Laura G. Chef Owner Food & Beverages Used the software for: 6-12 months ### "Honey Cart is Fantastic!" July 29, 2024 5.0 The founders of Honey Cart couldn't be nicer! They understand the pressures we are under in the food service industry, and they have carefully thought through each of their updates. They are constantly making improvements to make our lives easier. Pros This system has organized everything for me so well, It saves me countless hours each week. The proposals that I do not need to follow up on or create new PDFs everytime someone wants to change the menu for their event are fantastic, there are too many other reasons that this is a time saver to say the least about how great this system is Cons I would love a comaptiable labeling system for both the catering an our meal prep service. Reason for choosing HoneyCart The honesty from the founders was a big deal to us. They were very transparent and genuine. The features were evolving with the industry, too. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) The lack of features and was not user friendly. They wanted money for each and everything we needed from the system Review Source NH Nomie H. Owner Food & Beverages Used the software for: Less than 6 months ### "Best platform " April 4, 2026 5.0 Amazing. Couldn't ask for a better platform. I wish they would make a POS also, the ease of use is great Pros Everything from back end to front end ease of use and customer service. This platform is one of the best ones I have ever used. Cons There's nothing I don't like on this platform. It's very easy, to use and adapt too. I highly recommend it to everyone Review Source Response from HoneyCart April 8, 2026 Hi Nomie, thank you for the review. Curious why you answered 3/10 for "Likelihood to Recommend"? JK James K. Director Food & Beverages Used the software for: Less than 6 months ### "These guys are great!" April 21, 2026 5.0 The support is really good and responsive. The dash board is easy to navigate. Edits and changes are quick and easy. Pros Company is reactive and helpful. I like the ease of use for our menu set up. They are a good value for this brand of online service. Cons None so far. I have not had any substantive issues with this service so far. \[sensitive content hidden\] and his team make it easy. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing HoneyCart Ease of use and functionality for our customer facing portal. Review Source CW Crystal W. Founder Hospitality Used the software for: Less than 6 months ### "User friendly and affordable " July 29, 2024 5.0 Love working with HoneyCart and have already recommended to various friends in the catering industry. Pros Love the set monthly fee rather than a % of sales. We like that we can customize our menu in a variety of ways and have full control over that process. We like that Honeycart is easy for our customers to use and friendly for our catering team. Cons Eventually more robust invoicing, AR, statements etc to support customers on terms would be useful. Switched from [ezCater](https://www.capterra.com/p/228537/httpswwwezcatercom/) We like being in control of making changes and not waiting on them to program it. Their fees are crazy high! Review Source AG Argenis G. Tech Support Food & Beverages Used the software for: 2+ years ### "IT Review 7/31/24" July 31, 2024 5.0 Overall, strong recommend. Seemless transition from our previous system. Pros Customer Service. Always there to help and implement new features. Cons A little difficult to understand their partial payment/refund options. Switched from [BentoBox](https://www.capterra.com/p/222733/BentoBox/) BentoBox was too limited in features and we need flexibility. HoneyCart provided that. Review Source MJ Moe J. Owner Food & Beverages Used the software for: 6-12 months ### "A Game-Changer for Streamlined Catering Operations" June 1, 2025 5.0 Overall, the experience has been excellent. We started the conversation in December and got our first order by January. We’re really happy with it—our customers love it, it’s easy and intuitive to use, and the fixed fee is a big plus. Pros I’ve searched everywhere for a catering platform that provides a detailed kitchen report with itemized portions—and HoneyCart is the only one that does it right. As a restaurant owner, this feature is a game changer. We build our catering orders by headcount, and HoneyCart allows us to set precise portion sizes (by ounce) for each menu item. Before this, we relied on spreadsheets to prep kitchen worksheets. Now, we've streamlined the process, cut down on food waste, and maintained consistent portions for every order. It's also allowed us to scale—taking same-day orders with ease—while letting our kitchen team focus on execution instead of calculations. Cons The only thing I wish HoneyCart had is native integration with our POS system. They mentioned this limitation during our initial call, and while we still chose to move forward, I do hope future updates include integration with more POS platforms. It would make an already great system even better. Review Source KS KC S. Operations Food Production Used the software for: Less than 6 months ### "Game changer" October 17, 2025 5.0 The system is working great and we are very happy with how things are working. The built in Google Analytics and Amazon Rewards features have been great additions for us. Highly recommended! Pros Honeycart has been a game changer for us. I love that they specialize in catering orders and help provide a ton of flexibility with our ordering process. Their support has been amazing and they have been very flexible with improving or adding features that help our business. Cons The settings can be a bit confusing and it would be nice if there were some built in guides for setup. However, their team has been super responsive in helping us get set up properly. Switched from [BentoBox](https://www.capterra.com/p/222733/BentoBox/) Better cost, more features, better support. Review Source AM Alissa M. Billing Administrator Food & Beverages Used the software for: 1-2 years ### "Love Honeycart! " December 27, 2024 5.0 I've loved this platform since I first started using it about 2 years ago. I've yet to find such a system that keeps evolving to make every experience better. \[sensitive content hidden\] always hear our concerns and find a way to solve any inconvenience! Pros Honey Cart is very user friendly and love how fast and smooth it is to process orders from start to finish so the business can focus on the food and beverage aspect of the business. Not to mention that Omar & Andrew are amazing, super responsive and helpful and always opened to adding new features! Cons Very minor details, mostly things that can cater to us such as adding an (other) option for payment methods or like adding a "billing address" section when needed. One thing that I personally think would be great is the option to be able to send our customers a payment link (that's shareable) in case payment will come from another source or simply make payment process smoother in the busy lives of our guests. Review Source Jack M. Co-Founder Food & Beverages Used the software for: 1-2 years ### "HoneyCart makes catering orders a breeze" July 14, 2021 4.0 Overall, it is a very well integrated tool that allows the customers to order from the current menu, and alert the restaurant of the catering order, with ease. It integrates sales tax, calendars, payment processing and order changes very easily. Pros We've used HoneyCart in the past to help food and beverage clients arrange their catering orders with ease and simplify the order requests from customers. It's great in how it incorporates the current menu and allows customers to easily place an order. Cons It sometimes feels redundant to re-house your other online menus. But overall, it is a very well integrated tool for catering orders and helps to to streamline a lot of catering orders. Review Source KL Kelli L. Chef Owner Food & Beverages Used the software for: 1-2 years ### "Raving Fan!" August 1, 2024 5.0 Bravo!!!! Bravo!!!! Bravo!!!! I would recommend the platform! Pros The platform is effective and such a time savor! Those guys/ owners are beyond kind and helpful, \[sensitive content hidden\] has helped us with very specific needs. :-) Cons I can’t think of anything, the platform runs so well! Review Source JN Jessica N. Office Administrator Food & Beverages Used the software for: 1-2 years ### "Incredibly user-friendly ordering software, with a wonderfully attentive customer service team." May 13, 2022 5.0 It has been a rewarding pleasure working with the trustworthy team at HoneyCart who are diligently working to build and maintain a user-friendly online ordering software catered to caterers. HoneyCart has made the online ordering process more streamlined and 100% self-service, which leads us to a much quicker turn around on delivery and pickup orders. Pros HoneyCart truly filled all our needs for an online ordering platform as we needed to pivot to taking more pick-up and delivery orders as a result of the pandemic. One important feature that no other online ordering systems for restaurants provided was the ability to order far in advance as our clients in catering events normally do only offering “day of” orders, or at most 7-8 days in advance. This lead to many clients to calling us and we’d end up inputting the order manually...which defeated the purpose of online ordering. Now with HoneyCart clients can order literally for next year if they needed to. We have yet to get any orders that far in advance yet. However, we are constantly working with clients to plan events 1-3 months in advance at a time which has been exactly what we needed. Additionally, it couldn't be easier to work with clients who may need to make any last minute edits, or cancelation or rescheduling (which we have to be ready for at any moment in current times). All the features are basically pros, which I lay out in my reviews of each feature earlier in my review. I wasn't able to properly address how wonderful the customer service is. The team at HoneyCart are very prompt, responsive, and attentive. Over the last two years, all the feedback that I provided to HoneyCart have all been implemented as new features (most feedback were sent in response to HoneyCart's feedback request emails as they're constantly working on improving an already great system)! Cons There are a few minor details that could be finetuned. We prefer to offer timeslots at 15 minute intervals that we would then easily be able to close off when we sell out. Currently the format they have in place allows for 15 minute intervals but no option to close ones between the hours. Meaning, we need to manually input these number slots which take a couple minutes longer to input, and it leads to a crowded calendar/time view as the timeslots build up a little. The only other feature that I wish HoneyCart had was bulk managing orders. Their system provides for super easy confirming, charging, and editing, but only one order at a time. HoneyCart does allow for bulk updates for payments and menu items, but not for orders. I usually find myself confirming multiple orders at a time, and it would be nice to do it all in one-click. Additionally, sometimes I would leave events as confirmed instead of changing to completed status, and it would be nice to clean up past orders in one-click as well. Reason for choosing HoneyCart HoneyCart filled every feature we were missing from other platforms, especially ordering in advance and limitations to managing confirmed orders. The biggest advantage to Honeycart is the ability to customize the times and hours that we are open for, and to link menus to certain days! With catering, there is no standard, and HoneyCart definitely caters to our catering needs. Review Source Response from HoneyCart June 15, 2022 \*\* UPDATE: Jun 15, 2022 - 32 days after this review was made, we deployed a fix to allow Jessica "bulk manage orders" \*\* Hi Jessica: Thx for the review! > Meaning, we need to manually input these number slots which take a couple minutes longer to input, and it leads to a crowded calendar/time view as the timeslots build up a little. A few months ago, we came out with an easy way for you to customize the "interval length" (i.e every 15 vs 30 mins) for the ordering slots. > bulk managing orders This is definitely something we've been needing to address and we'll make sure to address it in the next few weeks EE Evan E. Sales Representative Food Production Used the software for: 1-2 years ### "Great Software! Would Recommend!" April 11, 2023 5.0 HoneyCart is a very simple and useful system that would be an asset to any business big or small! Pros HoneyCart is perfect for daily menu quantities, and streamlining daily online ordering. It is easy for customers to use online, especially for those who order more frequently. Cons Hopefully in the future, HoneyCart will offer compatibility with other POS Systems and physical terminals to allow for more streamlined ordering and payments. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Review Source Response from HoneyCart April 12, 2023 Thank you for the review, will make a note of your suggestion! SY Sanaa Y. Owner Restaurants Used the software for: Less than 6 months ### "Love honeycart " April 11, 2023 5.0 Pros That it is very easy to navigate and do it yourself. Cons That it's not integrated with our POS system, and we have to look into different places for sales. Review Source Response from HoneyCart April 12, 2023 Thx for your review! Will make a note of your suggestion mL michael L. president Food & Beverages Used the software for: 6-12 months ### "Easy to use ecommerce" March 29, 2022 4.0 Pros great option for our business. easy to set up and implement Cons some glitches but all were brought to the customer service teams attention and quickly fixed Review Source RC Rebecca C. Logistics Manager Food & Beverages Used the software for: 1-2 years ### "Top Notch Customer Service " June 6, 2025 5.0 Honeycart has allowed our company to reach another market that otherwise would be excluded from ordering from us. Additionally, it seems that they're always improving the product - which shows they truly listen to their customers. Pros HoneyCart's customer service is unmatched, specifically \[sensitive content hidden\] He was seemingly always available - despite the time difference. Cons The setup process was time consuming and the fact that Honeycart isn't compatible with TPP added an extra step for us - but \[sensitive content hidden\] was instrumental in helping me get our online account(s) setup. Review Source BW Becca W. Finance Manager Restaurants Used the software for: 6-12 months ### "Great Catering Platform" February 3, 2025 5.0 Pros Great customer service. Very responsive and provides helpful instructions/videos. Cons A little bit of a learning curve to understand how to pull reports however they are very helpful in showing the way. Once you know, it is easy to remember and makes sense. Review Source CR Carmen R. Project Manager Hospitality Used the software for: Less than 6 months ### "Worth the set up and money" November 3, 2024 5.0 so far so good! we plan to stick with it. Pros Ease of use for customers and staff, responsive team to help with any issues/questions Cons limited customization for brand voice/tone Review Source RS Regina S. Assistant General Manager Food & Beverages Used the software for: 2+ years ### "Great options for caterers" July 30, 2024 5.0 Overall it has been positive. I enjoy working with them. Pros I like how easy Honeycart is to set up and use overall. The \[sensitive content hidden\] are very responsive and helpful whenever we need assistance. Cons The aesthetics and customization options for the customer facing ordering portal are very minimal. Review Source RM Riccardo M. CEo Food & Beverages Used the software for: 2+ years ### "Best Full-Service Catering Software Outtgere" July 29, 2024 4.0 Topnitch experince with you guys! Keep it up. Thanks Pros Automattions for payments and ease to create menus. Cons Missing some key integrations with other softtwares. Missing possibility to customize front page user navigation functionalities. Review Source CG Craig G. Director of Operations Food & Beverages Used the software for: 1-2 years ### "Dream Come true" July 29, 2024 5.0 This has been wonderful for our catering orders. The online menu is slick and backend (mostly) easy to program. When sales are low, the $269 per month is painful but I also understand that everything comes at a cost. Honeycart professionalized our catering system and I highly recommend it to anyone looking to grow that department. Pros Allowed me to bring our catering ordering into the 21st century. Ease of use for customers and admins. Perfect Kitchen printouts for our cooks. And allowed customer info and orders to be saved for future orders. Cons Price is a little high for the overall volume of sales we do. I cannot link it to DoorDash/Uber drivers for cheaper and automated delivery booking. Review Source SS Sarah S. Event and Catering Manager Food & Beverages Used the software for: 1-2 years ### "Good with room for growth" August 14, 2024 4.0 Pros HoneyCart is user friendly and it's quite intuitive to use the platform! I can usually find what I'm looking for without much difficulty. Cons I don't necessarily dislike anything, I'd just enjoy seeing more features such as sorting the menu from all categories and creating a repeated order. Review Source Response from HoneyCart September 4, 2024 Thx for the review Sarah! When Sarah referred to not being able to "creating a repeated order", she meant kind of like a Google Calendar event that repeats every week. HoneyCart doesn't have the ability to do that, but staff & customers can click a button "Order Again". She just meant that doing that gets redundant when she has customers with the same weekly orders MBP Mary Beth P. Director Restaurants Used the software for: 6-12 months ### "The BEST Catering Platform" July 29, 2024 5.0 Overall, we are extremely satisfied with HoneyCart. Everything is great. We are full-service caterer that has orders every day. We do about $50k in holiday catering so having a great platform for orders really makes the difference in the organization of orders and helping customs place their order easily. Pros HoneyCart is so easy to use and is very customizable. \[sensitive content hidden\] are always available to help and always have answers to all my crazy questions! Cons I don't think there is anything we don't like right now. I would really have to think about a dislike. Reason for choosing HoneyCart HoneyCart did everything we wanted to do and more. Switched from [CaterTrax](https://www.capterra.com/p/6182/CaterTrax/) Platform was outdated, was not user friendly and reporting was weak. Review Source JR Joseph R. President Restaurants Used the software for: 6-12 months ### "Highly recommended!" July 29, 2024 5.0 Very happy overall with the service, support and features. Pros It’s easy to use and packed with features to streamline our catering business. Cons Missing adaptable features like subscription management services and scheduling special one time events. Review Source BK Brian K. CEO Restaurants Used the software for: 6-12 months ### "Great Software, easy to use" August 1, 2024 5.0 The best experience we’ve had with a software for catering. Pros It’s made our jobs much easier to track, organize & delivery orders Cons Not being able to make payment on Proposals after they have expired. But not a big deal. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Pricing & ease after doing trail run with it Review Source