# Page 2 | HoneyCart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is HoneyCart the right Catering solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189069/HoneyCart/reviews --- HoneyCart 4.8 (45) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of HoneyCart ## Showing most helpful reviews Showing 26-45 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BK Brian K. CEO Restaurants Used the software for: 6-12 months ### "Great Software, easy to use" August 1, 2024 5.0 The best experience we’ve had with a software for catering. Pros It’s made our jobs much easier to track, organize & delivery orders Cons Not being able to make payment on Proposals after they have expired. But not a big deal. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Pricing & ease after doing trail run with it Review Source RA Rocio A. Logistics Manager Food & Beverages Used the software for: 1-2 years ### "Works perfectly for us!" July 30, 2024 5.0 has been a great addition for our company. It has made receiving catering orders incredibly user friendly for both the business and the customers. If any issue ever arises (which is rarely), the customer service response is almost immediate and always able to help resolve the issue. Pros The whole site is incredibly user friendly! Tutorials were barely needed to start using the site for catering orders. Cons I can't think of a con with . Everything works very well. Review Source JH Jonathan H. Catering Manager Food & Beverages Used the software for: Less than 6 months ### "HoneyCart is a time saver for the customer and the business!" August 3, 2024 5.0 It has been a total asset to our growing catering department, and has reduced the admin time it takes to complete an order significantly, which is what we were looking for! Pros Usability for the customer and the systems admin! Cons The delivery options are hard for us as they don't work with our third party courier well. Review Source MB Margaret B. Office Manager Food & Beverages Used the software for: 2+ years ### "Amazing Customer Support" July 29, 2024 5.0 Pros \[sensitive content hidden\] are so quick to help and always have easy solutions to any problem, and are also very open to customers suggesting updates/new features. Cons The only feature I have ever wanted that wasn't able to provide was a way to close future months/large blocks of time on the calendar, but this is a highly specific need for our business! They are always as accommodating as they can be. Review Source AC Avianna C. Social Media and Events Assistant Food & Beverages Used the software for: 6-12 months ### "HoneyCart for Union Square Donuts Catering" July 30, 2024 5.0 Pros It is very user friendly. We have a rotating menu, and this site easily accommodates that. Cons There is no factor that I dislike about . Review Source BF Benny F. Owner Restaurants Used the software for: 1-2 years ### "Benny's HoneyCart Review" July 30, 2024 5.0 It has been great. Everyone there has always been so helpful. Pros Site is so easy to use. Great functionality. Modern look. Easy to navigate. Cons I really don't have any cons. I use it often with no issues. Review Source DN Dan N. Owner Food & Beverages Used the software for: 6-12 months ### "Catering review" July 29, 2024 5.0 Pros Ease of use and functionality. Does what we need it to do Cons Lack of flexibility on certain features like geography or size based delivery fee Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) More intuitive for the customer to be able to order Review Source Response from HoneyCart September 4, 2024 We are releasing a feature Sept 2024 to limit your service area (geography) and set delivery fees based distance/mileage-radius HA Heidi A. CEO Food & Beverages Used the software for: 1-2 years ### "HoneyCart is a dream come true! " April 13, 2023 4.0 I love the is not Square. Square had a lot of limitations that didn't work for our catering company. At first HoneyCart didn't seem like a viable option because it didn't calculate sales tax based on delivery location as our state requires. When we met with them to discuss, they committed to adding that feature in time for our launch. Greatly appreciate their thoughtful approach and ingenuity. Pros It's easy to populate. Appreciate the flexibility for scheduling open/close hours and days. The customer service support is outstanding. \[sensitive content hidden\] are readily available for questions and open to ideas on how to improve the product. Cons Our wish list for improvements includes: - multiple images for products- gift cards- more customization for the appearance of the store front header- prioritized display of specialty menus (Valentine's Day, Thanksgiving) without customer having to chose a date Reason for choosing HoneyCart Love working with an independently owned company. They were willing to adapt for us. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Squarespace had limitations in how it managed open and closed hours and we were constantly having to create work-arounds. Review Source LE Lisa E. Owner Food & Beverages Used the software for: 2+ years ### "Honey Cart has been a Game-Changer for our catering operation! " January 21, 2022 5.0 At the beginning of covid, I lost all of my staff. I knew when things started again, I would need help in the office, but not be able to afford a full-time admin as we rebuild. My customers have expressed a desire to have immediate access to paperwork. We manually wrote up menus and invoices for them. Now they can create an order on their own and have instant gratification, or wait for me to do it with less turn-around time. Pros Ease of use, time-saving, educational video tutorials, EXCELLENT Customer Service, Ongoing development of new useful features, ability to compete with EZCater with the Amazon Gift Card Feature, rewards program...there is not much I don't love about this program. I have saved so much in labor costs, and \[Sensitive Content \] has been fantastic to work with. My customers love the program because they can log in and see their account history and pull past invoices for their accounting needs. Cons calendar-See previous comments. I really wish the program would allow me to charge different tax rates for different delivery addressess. I am required to pay the tax rate of the delivery address and they vary making taxes complicated. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Caterease](https://www.capterra.com/p/2280/Caterease/) Reason for choosing HoneyCart Price and the initial relationship built with \[sensitive content \] . He made me feel at ease and that I could trust the company and their ability. Review Source Response from HoneyCart January 27, 2022 Hey Lisa! Thanks for the review. We do have tax rates based on delivery addresses. I will contact you to go over how it works. CB Cassidi B. Owner Food & Beverages Used the software for: 1-2 years ### "Must Have for Caterers" April 11, 2023 5.0 Pros has made my life so much easier. It's perfect for caterers who need to grow and need to have a simple online menu for their guests. The dashboard is easy to use as well. 5 out of 5. I also love that the \[sensitive content hidden\] take our recommendations and needs into consideration. With honeycart, we have been able to ramp up our catering and streamline our operations. Cons could use features that allow modifiers to have descriptors. Maybe an info icon that will describe what that modifier means. Once an order is confirmed, I wish there was the ability to change the name on the order. Review Source Response from HoneyCart April 12, 2023 HI Cassidi: Thank you for the review! > Once an order is confirmed, I wish there was the ability to change the name on the order. Once an order is created, you can't change the Name of the person that placed the order. BUT, you can change the name of the Person receiving the order (i.e under the Delivery Address). If this isn't what you're looking for, please contact support@gethoneycart.com and maybe we can point you to a better answer. MG Maria G. Executive Chef/Owner Food & Beverages Used the software for: 1-2 years ### "Thank you HoneyCart " April 11, 2023 5.0 Very good! My business model is different than most. The team at has been tweaking and streamlining the system to make it as easy as possible on my end while keeping the customer experience front of mind. Pros has made my life so much easier. My business is unique in that my family meals are delivered two days a week and the cutoff for ordering is Sunday at 11pm. \[sensitive content hidden\] worked to make the system work for my business. It’s been wonderful having the orders come in without hiccups Cons All fixed but sometimes I would ask a question and the answers were as if I was in the tech world. It’s not my strength. Reason for choosing HoneyCart I liked the team. I liked their personal approach to setting up our business. Review Source Response from HoneyCart April 12, 2023 Sorry about the overly-tech answers to your questions :), we will work on that. Sometimes there's more to an answer than a simple yes and we just have the habit of giving too much info JB Jack B. Administrative Director Hospitality Used the software for: 6-12 months ### "Simple, intuitive catering management solution" April 11, 2023 4.0 Pros is easy to use and was easy to deploy for our large team. The training required was minimal and the software works well for our use case. Cons still feels "bare-bones" at times. More advanced features like financial reporting, customized production reports/invoices, branding options, and design sometimes feel limited compared to the competition. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We continue to use Toast POS for our Cafe, but our catering orders required a more specialized solution. Review Source Response from HoneyCart April 12, 2023 Thx for the review Jack! We rely heavily on user feedback to improve the product. Sometimes it's hard to plan out in advance every feature that may be needed or how each feature should work. As we continue getting more customers and feedback, you will continue to see improvements in the areas you mentioned. MD Michael D. Culinary Director Supermarkets Used the software for: 6-12 months ### "HoneyCart" May 13, 2022 5.0 Pros This software makes it very easy to obtain orders. I is the first thing I do everyday: Find new orders, review upcoming orders for the next day/ week / month. Advise other stores of impending orders. Cons Not much! Compared to my previous software, this is a breeze! Most of the improvements I think may be needed are there: you just have to work with admin to implement them. Switched from [Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/) They could not do tax options. our stores are in 2 states. Different tax codes.. Review Source LE Linda E. Owner Food & Beverages Used the software for: 1-2 years ### "Best Investment " December 9, 2020 5.0 The minute I found out about , I WANTED IT!   We were using ezCater on our website and receiving 30 orders a month from them. 90% of our business was repeat orders and half of them still went through ezCater. Outside of ezCater, we were spending too much time going back and forth via email for every order. Customers always had to wait for me to email or text them back... On top of feeling overwhelmed from wearing too many hats in the business, it killed me knowing we had to share our profits with ezCater even though it was OUR FOOD customers loved, and all they did was process the order. Now I’m spending less time processing orders, and customers love how easy it is to place an order. No more back and forth via email. They simply go to our website, browse the menu and place their order-- I receive, confirm and print. DONE!  I love how I can make instant changes and updates to my menus without having to email someone to do it and waiting for days. I’m 100% in charge of my menu, my prices and order volume.  But the BEST part is... now we get to keep all the profits from our return business! HoneyCart really is the best investment you can make. The cost can be made back in as little as one order. So no more needing to give up any commission to third parties for EACH order.  Pros I love that I'm in control 100% of the time. Cons At first I found it difficult to place an order (when running a test order) because I couldn't scroll properly through the menu. However, that issue was quickly fixed and I can now scroll through my menu easily. Review Source ER Etricia R. Owner Food & Beverages Used the software for: 1-2 years ### "Gumbo to Geaux" January 28, 2022 5.0 I like the program. I just need to take the time to understand the features and functions Pros \[SENSITIVE CONTENT\]! He is the absolute best. I have called sheet hours with an issue, and he answered my question through chat and even got on a call after hours to help me resolve the issue. Cons It's not a con. I just didn't take the time to understand the complete features of the program Review Source CN Candice N. Events Manager Food & Beverages Used the software for: 6-12 months ### "Honey Cart " December 9, 2020 5.0 Amazing! Pros It's very easy and super accurate. Updates are up to the minute. Cons There a no cons! Haven't found any issues. Reason for choosing HoneyCart Amazing product and outstanding customer service. There are not enough words to explain how outstanding this product is. I have nothing but positive things to say about Honey Cart. Highly recommend. Review Source EO Enjolik O. CEO Food & Beverages Used the software for: Less than 6 months ### "We Love Honeycart" December 9, 2020 5.0 Overall we like how quickly we were able to get the system up and running. It was also great that we were able to customize the system to work for the way that we needed to pivot our business during the pandemic. Pros We like that the customer interface has a similar layout to other online ordering platforms that customers may be used to using. Cons The only thing that I can think of is the fact that the system requires that our customers select a time for pick up and a time for serving. This can cause a bit of confusion internally when two times are listed on the reports. Also, the reports that we have to use for production are a bit cumbersome for the kitchen to use. Review Source CP Caterina P. Executive Director Food & Beverages Used the software for: 6-12 months ### "DEFINITELY Recommend!!!" March 14, 2022 5.0 Pros The software is straightforward - makes the experience super customizable on both sides (customer and seller) Cons It's a startup, so some things are not fully developed! Having said that, everyone replies SO FAST that everything is solved very quickly Review Source NZ Nicole Z. Catering Manager Hospitality Used the software for: Less than 6 months ### "Review" May 13, 2022 5.0 Overall, it's a great software. Time saving is the biggest success in our daily workflow. Pros Only used a few months so far, the biggest change is that is a more efficient way to accepting catering order on the website from our customers directly , instead of taking long phone calls. Save time for both sides. Cons We haven't used it long enough to figure out the cons yet. Review Source TC Tarrance C. CFO Consumer Goods Used the software for: Less than 6 months ### "HoneyCart works!" December 9, 2020 4.0 It works Pros Accurate ordering & user friendly. Easy to go in and make edits Cons Receiving orders via email. This requires smart phone or PC monitoring at all times. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing HoneyCart Wanted to work with a smaller upcoming business like us during this challenging year Review Source