--- title: "CallRevu Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CallRevu Software - reviews, pricing plans, popular comparisons to other Call Recording products and more." source_url: "https://www.capterra.com/p/189074/CallRevu/" page_type: "product" language: "en" --- # CallRevu Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CallRevu ## What is CallRevu ? CallRevu was specifically designed for automotive dealerships and drives actionable insights into their customers digital and voice communications - improving process optimization and converting more call into buyers. ## What is CallRevu used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CallRevu ?[Manage this product listing](https://www.g2.com/products/callrevu/claim_requests/new?auto=true) ## CallRevu Overview Updated September 2026 AI summary CallRevu provides businesses of all sizes with tools for tracking, recording, and analyzing phone calls, supporting better management of customer interactions. With features including call routing, CRM integration, IVR, caller ID, and keyword tracking, as well as options for call monitoring and transcription, CallRevu is delivered via cloud-based deployment for flexible access and oversight. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CallRevu 4.3 (3) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $99 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.6 (1,769) Value For Money 3.7 (3) Value For Money 4.6 (1,519) Customer Service 4.3 (3) Customer Service 4.7 (1,538) ## CallRevu alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) [View all alternatives](https://www.capterra.com/p/189074/CallRevu/alternatives/) ## FAQs about CallRevu Overview ### What company size and specific industries is CallRevu built for? CallRevu is designed for automotive dealerships of all sizes, especially teams that need to track customer digital and voice communications from lead to appointment. It is built for dealership operations that want to review communication data, improve internal processes, and support sales revenue growth. Features and Usability ### What are the key features of CallRevu ? CallRevu includes CRM, call tracking, call monitoring, call recording, and call routing for managing inbound and outbound calls. It also offers call transcription, IVR, caller ID, conversion tracking, and keyword tracking, plus call tracking metrics and on-demand recording for analyzing call activity and outcomes. Getting Started and Support ### What training and onboarding options does CallRevu offer? CallRevu provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, and documentation offers written reference material for setup and feature review. Getting Started and Support ### What customer support options does CallRevu offer? CallRevu provides 24/7 live rep support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so only the listed channel can be confirmed. ## Features AI summary Based on 899 Call Recording reviews Capterra data shows that buyers of call tracking software rank the following features as their top priorities: - **Call Routing** (**54%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Tracking Metrics** (**46%**) CallRevu supports **Call Routing** and **Call Tracking Metrics**, giving teams the tools to direct inbound calls efficiently and measure call performance over time. However, it does not include **Call Center Management**. Instead, it offers **Call Recording** (**48%**) and **Call Monitoring** (**47%**), which give businesses added visibility into agent conversations and call quality, helping teams improve service standards and make better decisions from day-to-day call data. Call Routing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Tracking Metrics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources Call Recording 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Caller ID 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system IVR 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response CallRevu 14 features ### All Features - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Caller ID: Identify the number and contact information of a caller before answering the phone - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Keyword Tracking: Track and monitor a specific set of keywords - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Recording: Record live video calls to play later --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 3.7 (3) Free Trial Basic $99.00 Per User,Per Month Value for money 3.7 (3) 3.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AT Ariel T. HR Manager Automotive ### "Easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2024 Easy and efficient for our company. When we do call customer service, they are quick to assist us. Pros The dashboard is user friendly and allows you set up your business the way that you would like, without having to call every time you need to make a change. It is easy to add new users, update the call queues, and make any necessary changes to voicemail recordings, auto attendants, answering rules, etc. It is also a positive that there is a mobile app! Our sales team love this. Cons I do not have any complaints regarding CallRevu Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rick S. BDC Director Automotive ### "CallRevu is a powerful tool for tracking calls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2022 Pros The details from each Sales Call are pushed over to our CRM Cons The reporting side needs to be a little easier to find what your looking for Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Ralph P. General Manager Automotive ### "Understand the functionality of the product." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 February 9, 2021 When the tool was demo'ed and sold to our team, we came away with the impression we could not have certain people recorded including myself. That is not the case, and that why we now have no recording and eliminated the real purpose of the tool. I did sign a contract and will continue to pay monthly because no offer to let me out has come forward until the end of the term. Be careful !! Pros The analytics piece of the program is very good. Cons I cannot designate specific users who are recorded. It is tied to phone lines. In our store all phone calls were being recorded. Not good for us.... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.