--- title: "ReviewFilter Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReviewFilter Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/189096/ReviewFilter/" page_type: "product" language: "en" --- # ReviewFilter Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ReviewFilter ## What is ReviewFilter? ReviewFilter is a cloud-based software designed for the hospitality industry to enhance online reputation and increase positive reviews. It prompts recent customers to provide feedback via email or SMS. Positive responses are directed to review sites like TripAdvisor and Yelp, while negative ones are sent to managers for private resolution. The software allows prioritization of review sites, maintains a feedback database, and offers a dashboard with insights into review trends and guest satisfaction. It also tracks new reviews and analyzes sentiments to improve rankings. ReviewFilter simplifies review collection and helps manage online reputations, encouraging more bookings. ## What is ReviewFilter used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £29 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewFilter?[Manage this product listing](https://www.g2.com/products/reviewfilter/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewFilter 5.0 (5) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price £29 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.7 (58) Value For Money 5.0 (3) Value For Money 4.5 (52) Customer Service 5.0 (4) Customer Service 4.6 (52) ## ReviewFilter alternatives [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (58)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [View all alternatives](https://www.capterra.com/p/189096/ReviewFilter/alternatives/) ## FAQs about ReviewFilter Overview ### What company size and specific industries is ReviewFilter built for? ReviewFilter is designed for hotels, restaurants, and other hospitality industry professionals of any company size, including small businesses, mid-market operators, and larger enterprises that manage guest reviews and customer feedback. Features and Usability ### What are the key features of ReviewFilter? ReviewFilter offers review generation, review monitoring, response management, and review display for managing customer feedback. It also includes campaign analytics, reporting/analytics, visual analytics, and customizable reports, plus sentiment analysis, engagement tracking, real-time monitoring, real-time notifications, surveys & feedback, and third-party integrations. Getting Started and Support ### What training and onboarding options does ReviewFilter offer? ReviewFilter provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup with an instructor, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does ReviewFilter offer? ReviewFilter provides chat support. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 1,563 Reputation Management reviews Not all reputation management software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Review Request** (**55%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**65%**) - **Review Monitoring** (**51%**) ReviewFilter supports **Review Monitoring**, so businesses can track incoming reviews and stay aware of customer sentiment across channels. However, it does not include **Review Request** or **Negative Feedback Management**. Instead, it offers **Response Management** (**47%**) and **Reporting/Analytics** (**44%**), which give teams other ways to manage customer feedback by replying to reviews and measuring trends over time, helping businesses maintain visibility into their reputation and make more informed service improvements. Customizable Reports Alter the layout and content of reports Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Response Management Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring Automatically monitor and receive alerts for any new online reviews Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral ReviewFilter 7 features ### All Features - Customizable Reports: Alter the layout and content of reports - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 5.0 (3) Basic £29.00 Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FA Flo A. Head of Marketing Marketing and Advertising ### "Effective Review Filter Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 24, 2019 Pros \- easy to use - value for money - effective in enabling hotels to be aware of and action positive and negative reviews as they come in Cons \- reporting tool needs to be developed more so results can be filtered and customised. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Dean P. Consultant Marketing and Advertising ### "ReviewFilter does exactly what it says on the tin." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2019 As a consultant we are constantly looking for ways to improve our clients full cycle businesses, ReviewFilter does exactly this, saving clients 100's if not 1000's of hrs in time, and repeat business. Pros Simplification of the review process which many have tried to master makes the ability to use daily without taxing your day. Great reporting of reviews being captured and the ability to individually follow up to customers to fire fight any issue that may have been captured efficiently. Cons We wished we had found this years ago... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB AMy B. Account Director Marketing and Advertising ### "A fantastic piece of software for hospitality reputation management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2019 Review Filter provides an easy way to automate gathering customer feedback, and it's brilliant for reputation management and allowing you to see all of your reviews in the one place to resolve problems fast, and encourage loyalty with your customers. Pros \- Easy to use - Clear analytics and dashboard to easily see the responses being received from customers Cons Previously it was the requirement for a wider scale reputation manager, but this has now been introduced and is brilliant! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LS Laura S. Account Executive Hospitality ### "Super easy software, super helpful support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2019 Pros Review Filter is very easy to use, both in terms of setting up the accounts but also when it comes to daily upload of data. It's very intuitive and the support team are always fast and friendly when it comes to providing assistance as required. Cons I cannot think of anything I dislike about the software, however the ability to export reports and data upload APIs would improve an already fantastic product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AH Adam H. CEO Marketing and Advertising ### "After 5 years, it's still the best option on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2019 Product is great. Service is brilliant. Pros The simplicity and the effectiveness. Our retention of clients using Review Filter has been over 90% over the last 5 years. Cons Nothing, we're very happy with the product. Alternatives considered [Reviewpro Reputation](https://www.capterra.com/p/181148/Reviewpro-Reputation/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.