# ReviewFilter Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ReviewFilter Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more.

Source: https://www.capterra.com/p/189096/ReviewFilter/reviews

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# 

 ReviewFilter Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ReviewFilter

## What is ReviewFilter?

ReviewFilter is a cloud-based software designed for the hospitality industry to enhance online reputation and increase positive reviews. It prompts recent customers to provide feedback via email or SMS. Positive responses are directed to review sites like TripAdvisor and Yelp, while negative ones are sent to managers for private resolution. The software allows prioritization of review sites, maintains a feedback database, and offers a dashboard with insights into review trends and guest satisfaction. It also tracks new reviews and analyzes sentiments to improve rankings. ReviewFilter simplifies review collection and helps manage online reputations, encouraging more bookings.

## What is ReviewFilter used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£29

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ReviewFilter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reviewfilter.com&name=ReviewFilter)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ReviewFilter

5.0 (5)

VS.

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

£29

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.7 (1,201)

Value For Money

5.0 (3)

Value For Money

4.5 (832)

Customer Service

5.0 (4)

Customer Service

4.6 (837)

## ReviewFilter alternatives

Highest Rated

[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting price

$49.00

Per User, Per Month

[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting price

$199.00

Per User, Per Month

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

Starting price

$119.00

Per User, Per Month

[4.9 (42)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/189096/ReviewFilter/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Reports

Alter the layout and content of reports

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Response Management

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

Automatically monitor and receive alerts for any new online reviews

Sentiment Analysis

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

ReviewFilter 7 features

Alter the layout and content of reports

Tracks metrics that provide insight into how a user interacts with any interface or product

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Set up connections to third-party platforms to improve business processes

Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

5.0 (3)

Basic

£29.00

Per Month

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FA

Flo A.

Head of Marketing

Marketing and Advertising

### "Effective Review Filter Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 24, 2019

Pros

\- easy to use - value for money - effective in enabling hotels to be aware of and action positive and negative reviews as they come in

Cons

\- reporting tool needs to be developed more so results can be filtered and customised.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Dean P.

Consultant

Marketing and Advertising

### "ReviewFilter does exactly what it says on the tin."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2019

As a consultant we are constantly looking for ways to improve our clients full cycle businesses, ReviewFilter does exactly this, saving clients 100's if not 1000's of hrs in time, and repeat business.

Pros

Simplification of the review process which many have tried to master makes the ability to use daily without taxing your day. Great reporting of reviews being captured and the ability to individually follow up to customers to fire fight any issue that may have been captured efficiently.

Cons

We wished we had found this years ago...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

AMy B.

Account Director

Marketing and Advertising

### "A fantastic piece of software for hospitality reputation management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2019

Review Filter provides an easy way to automate gathering customer feedback, and it's brilliant for reputation management and allowing you to see all of your reviews in the one place to resolve problems fast, and encourage loyalty with your customers.

Pros

\- Easy to use - Clear analytics and dashboard to easily see the responses being received from customers

Cons

Previously it was the requirement for a wider scale reputation manager, but this has now been introduced and is brilliant!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Laura S.

Account Executive

Hospitality

### "Super easy software, super helpful support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2019

Pros

Review Filter is very easy to use, both in terms of setting up the accounts but also when it comes to daily upload of data. It's very intuitive and the support team are always fast and friendly when it comes to providing assistance as required.

Cons

I cannot think of anything I dislike about the software, however the ability to export reports and data upload APIs would improve an already fantastic product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Adam H.

CEO

Marketing and Advertising

### "After 5 years, it's still the best option on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2019

Product is great. Service is brilliant.

Pros

The simplicity and the effectiveness. Our retention of clients using Review Filter has been over 90% over the last 5 years.

Cons

Nothing, we're very happy with the product.

Alternatives considered

[Reviewpro Reputation](https://www.capterra.com/p/181148/Reviewpro-Reputation/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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