--- title: "Vepaar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vepaar Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/189116/WhatsHash/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Vepaar Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vepaar ## What is Vepaar? Vepaar is a web and mobile-friendly platform that gives you the tools to quickly build and boost a successful e-commerce business and also get payment online by integrating different payment gateways. Not only that, but you can also manage your customers via WhatsApp using Vepaar's CRM and send bulk promotional messages. Also, Vepaar comes with integrations such as HubSpot, Salesforce, and Zapier for seamless conversation and customer management. ## What is Vepaar used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 86% Neutral 11% Negative 4% Starting price $11 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vepaar?[Manage this product listing](https://www.g2.com/products/vepaar/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vepaar 4.4 (28) VS. [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $11 Per User, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (28) Ease Of Use 4.0 (1,329) Value For Money 4.4 (25) Value For Money 4.1 (1,204) Customer Service 4.4 (25) Customer Service 3.9 (1,193) ## Vepaar alternatives [4.4 (205)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [WizCommerce](https://www.capterra.com/p/10002153/Sourcewiz/) [4.6 (14)](https://www.capterra.com/p/10002153/Sourcewiz/#reviews) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002153/Sourcewiz/) ## FAQs about Vepaar Overview ### Which roles and teams benefit most from Vepaar? Vepaar is most used by business owners, directors, and managers who oversee customer communication and team activity. Sales and marketing teams use it to manage outreach, leads, and campaign conversations, while social media specialists handle audience engagement. IT consultants and web developers support messaging workflows, integrations, and operational setup. Answer based on 28 reviews Overview ### What company size and industries is Vepaar built for? Vepaar is built for small businesses, which account for 100% of reviewers, with Marketing and Advertising leading at 21%. It also serves entrepreneurs, startups, shopkeepers, freelancers, digital creators, enterprises, and e-commerce owners. Apparel & Fashion and Food & Beverages each represent 7% of reviewers. Its most common use case is CRM. Answer based on 28 reviews Features and Usability ### What are the key features of Vepaar? Vepaar offers CRM, lead management, contact management, and sales pipeline management for handling customer data and deal stages. It also includes catalog creation, inventory management, order tracking, online ordering, and online payments, plus live chat, alerts/notifications, reporting/analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Vepaar starts at $11 per user/month for the Vepaar One Pro plan, which includes Store + CRM Pro features, plus 100 products, 500 contacts, and custom domain integration. A free version is available, though one reviewer said the trial is limited and testing all functions required upgrading. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does Vepaar integrate with? Vepaar integrates with 8 third-party tools, including Google Analytics 360, Google Calendar, HubSpot CRM, Odoo, Salesforce Customer360, WhatsApp Business API, Zapier, and Zoho Invoice. The catalog covers analytics, scheduling, CRM, messaging, automation, and invoicing platforms. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Vepaar offer? Vepaar provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and direct instruction, documentation offers written reference for step-by-step review, and videos give teams a visual format for learning product features at their own pace. Answer based on 2 reviews Getting Started and Support ### What customer support options does Vepaar offer? Vepaar provides email/help desk support, a knowledge base, and chat. Users describe customer support as responsive and helpful, with one noting that requests are handled quickly and suggestions are welcomed. The support experience is often described as straightforward, with resources and direct help centralized in one place. Answer based on 2 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to these as the CRM features they value most when comparing options: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Vepaar includes other CRM capabilities that reviewers also consider important, such as **Search/Filter** (**45%**) and **Contact Management** (**44%**). These features help teams quickly find the right records, keep contact details organized, and manage customer information more efficiently, giving businesses a practical way to stay responsive in day-to-day relationship management. Contact Management 4.6 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Interaction Tracking 4.4 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Sales Pipeline Management 4.3 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Workflow Management 4.4 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Lead Generation 4.2 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Vepaar 38 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Document Storage: Store and organize documents in a centralized system - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shopping Cart: Checkout of online store - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (28) 4.3 Based on 28 reviews ## Pricing Value for money 4.4 (25) Free Version [View pricing plan details](https://www.capterra.com/p/189116/WhatsHash/pricing/) Vepaar One Pro $11.00 Per User,Per Month It includes: - 100 products - 500 Contact management - Custom domain integration Vepaar One Premium $16.00 Per User,Per Month Store Pro $7.00 Per User,Per Month Store Premium $10.00 Per User,Per Month CRM Pro $5.00 Per User,Per Month CRM Premium $7.00 Per User,Per Month Value for money 4.4 (25) 4.4 Based on 25 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (25) 4.4 Based on 25 reviews ## User reviews Overall rating 4.4 Based on 28 reviews Filter by rating Counts reflect reviews available in this feed. 5(16) 4(8) 3(3) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Vanda C. Trainer Used the software for: 3-5 years ### "Very useful tool for WhatsApp marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2021 I have been using this product for 3 years (before this they were called WhatsHash) and so far so good. I can see they have a vast improvement over the years where from merely a WhatsApp CRM system, they are now becoming an eCommerce solution as well. Their support is very efficient and responsive. Pros The WhatsApp CRM system allows me to add a funnel and tag to each contact and segment them for the next action. The ease of implementation also makes it newbie easy to use the system without the need to go thru complicated onboarding steps. Cons I don't really find anything that I dislike. However, I was told currently they are non GDPR compliant which I think they are still in the midst of getting this. So hopefully they can cover this soon. OW Owner Owner Used the software for: 1-3 years ### "Using Veepar in Argentina" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 Increased sales in response to naturally encouraged to follow all leads Pros Hands-on Crm with WhatsApp. Extensive use of quick replies Cons Unable to use shop due to language - titles only in English-, not applicable payment methods , strange currency format with only 1 décimal CL Country Lead Country Lead Used the software for: 3-5 years ### "1 year ago was best product but not NOW" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 10, 2023 Product was good but the supporting team has not taken feedback positively. Too much delay in the response and no considerations on the feedback part Pros It had Amazing UI with leading functionalities but the team.has not focused properly with the time especially in last 1 year. Cons The team failed to update the CRM part in timely Manner. Many issues with the synchronization like - Group Size & members were not getting updated properly - lost the entire speed ( msgs were not getting delivered/ received)- even after multiple suggestions team was not working proactively. S& Sales & MArketing Manager Sales & MArketing Manager Used the software for: Less than 1 year ### "Amazing tool that makes your communication with customers much easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2020 Our overall experience with Whatshash has been great. Customer support is amazing, super responsive and open to suggestions. The product itself perfectly fits our needs, and if it lacks anything... they are developing it already, which is a great and nice surprise. I would give 6 out 5 stars to this App, totally their brand advocate, keep it up! Pros It is very user-friendly and versatile. The features and UX have been very well overthought, and WhatsHash as a product is being developed very fast so new features are added on a daily basis - which is very helpful. the shop function is amazing, and with the minimum order implemented it will be a rocker! Cons Maybe some of the icons of the shop could be customisable and the name "shop" itself. apart from that as for now can't think of any major downsides of the programme. I think it would be helpful to have the statistics by products in the dashboard displayed, definitely would be a big improvement. SM Sales Manager Sales Manager Used the software for: Less than 1 year ### "Feedbacks on the software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2020 I am happy that there is someone in their team who listen to my suggestion and put in effort to work towards customers requirement. Pros This software is the only software which could link to whatsapp. I think it is great and is one cutting edge tech for businesses. Cons This software rely on internet connection. And the team should speed up in term of developing other important features for businesses, not only the stability of the software but also the ecosystem of the system for example payment gateway, advertisement and greater customization provided individually. As different businesses required different features and functions for the ease of their unique operations. Overall this is a great start and this software is still the best in the field so far. IC IT Consultant IT Consultant Used the software for: I used a free trial ### "The best CRM + eShop system out there with good features and affordable pricing." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 5, 2022 Its' an amazing budding product. The team should gear up to deliver features ranked by customers and then they can have many paid customers. The team must also make all CRM features available from mobile - that will make the product fly with most small businesses. Pros 1\. Its integrated with WhatsApp. Awesome. 2. It is one of the few products with CRM + eShop 3. Has awesome features on free version, including can connect to custom domain. Amazing. Cons 1\. The team is quite slow to build features 2. The team doesn't have a timeline published to realease features. 3. The eShop has a very important feature missing - you are not notified via email or notification once there is a purchase on your shop. 4. The CRM is seriously missing reminder feature. 5. It will be awesome to add appointment booking system. CM Community manager Community manager Used the software for: Less than 1 year ### "Best tool for an online shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 12, 2023 By using Vepaar, I solved several business problems such as inefficient contact management, lack of visibility on the sales process, difficulty in personalizing communications and lack of collaboration between team members. By taking advantage of Vepaar's advanced features, I was able to better understand my customers, personalize my communications, efficiently track my sales and more easily collaborate with my team. This can translate into increased sales, better customer retention and improved overall business efficiency. Pros By using Vepaar, I benefited from a complete and easy-to-use platform to manage my contacts and sales, which allowed me to better understand my customers, personalize my communications, and efficiently manage my sales process. Moreover, with Vepaar's advanced features, I was able to optimize my time and resources to obtain better sales results. Cons The potential downside of Vepaar is that, like any platform, it can have a learning curve for users who are unfamiliar with the features and interface. In addition, some users may find that customization options are limited to meet their specific needs. DI director director Used the software for: Less than 1 year ### "Unveiling the Pros of Vepaar for Seamless Business Operations"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2023 Pros I love it's features, usability, customer support, pricing structure, Creating and managing this seems remarkably straightforward; everything is centralized in one location. Cons Currently, there are no options, aside from the expense; however, the provided value justifies the cost. Brandizing X. Social Media Used the software for: Less than 1 year ### "E-commerce in your pocket" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2021 Fantastic, no regrets buying it. And it is time to implement it into my business. Pros It's simplicity and wide range of features, with real world applications suited for the mobile generation. Cons It takes some time to get familiarise with the platform as there are so nany fastures included. PRAVEEN M. Owner Used the software for: Less than 1 year ### "My saviour in Lockdown.....helped me engage with my customers as well as bring my business online " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2020 Whatshash has been a successful used case for me, which helped me, sustain my business during lockdown. i got new customers and opportunity because of Whatshash. Would highly recommend the platform. This might not be perfect at this stage, but the best part is adaptability to change and speed to action to incorporate inputs by user. Overall i would rate whatshash 9 out of 10 in terms of platform usability. Pros The best feature i liked was the store wherein, i was able to list my products in a simple to use interface. During lockdown, i was planning to build a website for bringing my business online, when i found this. The best part is the integration with Whatsapp, with which i am not required to use desktop and orders are directly received on whatsapp, and at the same time am able to get real time notification and engage with customers. Cons Inventory integration, additional categories in product, real time sync with Whatsapp, discount integration and paypal integration are the things which i am looking forward to. Am sure, these things are being worked upon and would be available soon. [View all Reviews](https://www.capterra.com/p/189116/WhatsHash/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Turis vs Vepaar](https://www.capterra.com/compare/189116-202441/WhatsHash-vs-Turis)