# UserExperior  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UserExperior  Software - reviews, pricing plans, popular comparisons to other Heatmap products and more.

Source: https://www.capterra.com/p/189142/UserExperior/pricing

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# 

 UserExperior Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

UserExperior

## What is UserExperior ?

UserExperior is a qualitative analytics solution that enables product, design and engineering teams to get powerful insights into their apps user’s experience. Understand your app users through session replay, heatmaps and deliver the best app experience for them. UserExperiors technology enables teams to look beyond events and analytics to understand, prioritise and fix broken experiences inside your app with powerful visual analytics.

## What is UserExperior used for?

[Heatmap](https://www.capterra.com/heatmap-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹199

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for UserExperior ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.userexperior.com&name=UserExperior )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UserExperior

4.3 (3)

VS.

[4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/)

Starting Price

₹199

Per User, Per Month

Starting Price

$12

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.9 (536)

Value For Money

5.0 (2)

Value For Money

4.6 (371)

Customer Service

4.7 (3)

Customer Service

4.1 (296)

## UserExperior alternatives

Highest Rated

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

[4.6 (539)](https://www.capterra.com/p/163516/Hotjar/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163516/Hotjar/)

[Fullstory](https://www.capterra.com/p/153721/FullStory/)

[4.6 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/153721/FullStory/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Behavioral Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and analyse user behavior within a system or network

Customer Segmentation

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Dashboard

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Heatmaps

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Reporting & Statistics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

UserExperior 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Track visitors'/audience's responses across web pages and other optimized content

Track and analyse user behavior within a system or network

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

A report showing what actions customers perform

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Tracks metrics that provide insight into how a user interacts with any interface or product

Visualize locations on a map

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Observe and track the demand, usage, progress or quality of a system, product, or user

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Track user's interaction with the prototype

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.0 (3)

4.0

Based on 3 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Basic

₹199.00

Per User,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Firebase](https://www.capterra.com/p/160941/Firebase/)[

Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[

AppsFlyer](https://www.capterra.com/p/156811/AppsFlyer/)[

Amplitude](https://www.capterra.com/p/158741/Amplitude/)[

CleverTap](https://www.capterra.com/p/155737/CleverTap/)[

MoEngage](https://www.capterra.com/p/164687/Sherpa/)[

Crashlytics](https://www.capterra.com/p/213147/Crashlytics/)[

Apptimize](https://www.capterra.com/p/173728/Apptimize/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

4.3

Based on 3 reviews

Filter by rating

5(1)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DB

Dasser B.

Software Engineer

Computer Software

### "A potentail good tool to track app user."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 7, 2022

It's an average experience.

Pros

I really liked the heatmap, on which I see any click action and even a video for every action the user does on the app.

Cons

UserExperior is not very friendly to normal users (non-developers).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Deepanshu M.

Product Owner

Information Technology and Services

### "Easy to use and saves several hours of support time"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 21, 2021

We are using UserExperior to understand behavioral patterns on our app’s UI, that’s mostly button click data. The highest benefit was reduction in support resolution time. Our support team could look at the session replay videos and resolve the complaints faster.

Pros

UserExperior is easier than other app analytics tools. We loved the simple and intuitive interface. The support has been great.

Cons

Nothing major to dislike but I would recommend the team to keep improving and building new features.

Alternatives considered

[UXCam](https://www.capterra.com/p/178249/Uxcam/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sanjay M.

Product Head

Hospital & Health Care

### "Best Heat map tool for mobile apps in the market."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2021

We are an app used by users in the medical fraternity across different geographies, one of our challenges was to understand if our product is usable and if there were any usability issues our users experienced while using the app. When we introduced UserExperior’s heatmap tool into our mobile app, it started providing instant insights into our app’s usability and helped our design teams to quickly identify UI bottlenecks such as Rage interactions, user confusion etc..

Pros

We used heatmap analytics to understand where our users interact on the app screen, what caused user frustration and confusion. The powerful insights from the UserExperior heatmap tool enabled us to get instant areas of improvement in the usability of the app.

Cons

None that we remember but there are always areas of optimization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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