# Symantec Endpoint Detection and Response Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Symantec Endpoint Detection and Response Software - reviews, pricing plans, popular comparisons to other Endpoint Detection and Response products and more. Source: https://www.capterra.com/p/189152/Symantec-EDR --- # Symantec Endpoint Detection and Response Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Symantec Endpoint Detection and Response ## What is Symantec Endpoint Detection and Response? Cloud-based solution that provides deep endpoint visibility deep, AI-driven analytics, and workflow automation to streamline your cyber security activities. ## What is Symantec Endpoint Detection and Response used for? [Endpoint Detection and Response](https://www.capterra.com/endpoint-detection-and-response-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symantec Endpoint Detection and Response?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.broadcom.com/&name=Symantec Endpoint Detection and Response) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symantec Endpoint Detection and Response 3.6 (5) VS. [4.6 (1,526)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price Contact vendor Starting Price $795 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (5) Ease Of Use 4.5 (1,525) Value For Money 3.4 (5) Value For Money 4.5 (1,380) Customer Service 3.8 (5) Customer Service 4.4 (1,370) ## Symantec Endpoint Detection and Response alternatives [4.5 (37)](https://www.capterra.com/p/209028/Jamf-Protect/reviews/) Starting price $5.00 Per User, Per Month [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Highest Rated [Iru](https://www.capterra.com/p/181954/Iru/) [4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/181954/Iru/) [SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (109)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting price $179.99 Per User, Per Month [Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [View all alternatives](https://www.capterra.com/p/189152/Symantec-EDR/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anomaly/Malware Detection 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Automatically identify and flag unusual behaviors and malicious software Behavioral Analytics 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and analyse user behavior within a system or network Continuous Monitoring 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Conduct tracking and assessment of application and device behavior without breaks or interruptions Event Analysis 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Investigate security threats and validate malicious activity Prioritization 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Symantec Endpoint Detection and Response 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify and flag unusual behaviors and malicious software Track and analyse user behavior within a system or network Conduct tracking and assessment of application and device behavior without breaks or interruptions Investigate security threats and validate malicious activity Observe and track the demand, usage, progress or quality of a system, product, or user Arrange tasks based on the level of priority or urgency Identify and orchestrate execution of actions needed to restore systems to optimal conditions Control system access and/or deliverability for applications and email addresses Features 3.6 (5) 3.6 Based on 5 reviews ## Pricing Value for money 3.4 (5) ### Starting price Contact vendor for pricing Free trial available Value for money 3.4 (5) 3.4 Based on 5 reviews ## Support, customer service and training options Customer Service 3.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (5) 3.8 Based on 5 reviews ## User reviews Overall rating 3.6 Based on 5 reviews Filter by rating 5(0) 4(3) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent SG sandeep g. Sr network administrator Computer Networking ### "Symantec endpoint " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 13, 2022 That is good Pros The dection and selection pattern of this software Cons I think difficult to find in this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Saurabh Kumar S. Security engineer Information Technology and Services ### "SEPM reveiws" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2022 Best experience with the SEPM during project and get good support of team Pros Real time, firewall and product support. Cons Volume consuming in the program data if any application corrupted Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) [Trend Micro Smart Protection Complete Suite](https://www.capterra.com/p/238554/InterScan-Messaging-Security/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Cyber security manager Banking ### "Symantec edr" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 29, 2021 Pros Since classical antivirus solutions are no longer capable of catching new threats, we actively use symantec edr product to make the computers of our end users more secure. The user interface is simple and easy. Cons Compared to other edr solutions, it does not provide enough flexibility on some issues. For example, we can't get detail information via api or it doesn't allow to define a new custom rule. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Security Engineer Retail ### "Symantec tried to level up" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 5, 2021 Overall, Symantec does offer some good insights into EDR solution but for now, lags behind its competitors. Pros Symantec integrates well with other applications of Symantec suite like DLP, SEP, etc which makes it very easy to deploy and maintain Cons Symantec EDR is still in its early phases of development. When compared to its competition like Crowdstrike EDR, symantec lies far behind. Crowdstrike does much better job in custom policy creation, zero-touch software upgrade and even RTR into the machine Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Alex M. Sales Computer & Network Security ### "Symantec EDR review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 June 29, 2020 n/a Pros Deployment and Integration were relatively easy and smooth. Cons More on the expensive end when analyzing EDR solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)