# CXAIR  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CXAIR  Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more.

Source: https://www.capterra.com/p/189153/Oracle-CX-Sales/reviews

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# 

 CXAIR Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CXAIR

## What is CXAIR ?

Connexica's CXAIR business intelligence platform helps you turn the fragmented and disconnected data sets that you have under management across your organisation into a single data view providing a consolidated information asset that you can rely on to deliver accurate management reporting and actionable data insights providing an evidence base to support business change programmes and innovation

## What is CXAIR used for?

[Data Discovery](https://www.capterra.com/data-discovery-software/)[Data Collection](https://www.capterra.com/data-collection-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$6000

Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CXAIR

4.1 (10)

VS.

[4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews)

Starting Price

$6000

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (10)

Ease Of Use

4.1 (1,848)

Value For Money

4.1 (8)

Value For Money

3.7 (1,256)

Customer Service

4.7 (10)

Customer Service

3.9 (1,190)

## CXAIR alternatives

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

[4.6 (1,869)](https://www.capterra.com/p/176586/Power-BI/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176586/Power-BI/)

Highest Rated

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[4.6 (2,348)](https://www.capterra.com/p/208764/Tableau/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208764/Tableau/)

[SAP Analytics Cloud](https://www.capterra.com/p/249571/SAP-Analytics-Cloud/)

[4.4 (119)](https://www.capterra.com/p/249571/SAP-Analytics-Cloud/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/249571/SAP-Analytics-Cloud/)

[Looker](https://www.capterra.com/p/169053/Looker/)

[4.5 (282)](https://www.capterra.com/p/169053/Looker/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169053/Looker/)

[View all alternatives](https://www.capterra.com/p/189153/CXAIR-Platform/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Ad hoc Reporting

Generate one-off reports that meet information requirements

Benchmarking

Compare key metrics for the business against prominent players in the industry

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

CXAIR 31 features

Define levels of authorization for access to specific files or systems

Generate one-off reports that meet information requirements

Compare key metrics for the business against prominent players in the industry

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import, collect, and capture data from multiple sources

Connect to big data sources

Stores definitions of the data elements and their relationships (metadata) and how they are retrieved for the user

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Collect and maintain structured information that describes data or content

Allows users to manage data from a number of sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Evaluate the degree to which business operations bring monetary gains

Share pre-configured sets of data organized and presented in a specific manner with the organization

View and track pertinent metrics to find patterns and gain insights from data

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Access, combine, transform, and store data without the help of an IT department

Identify sensitive or personal information collected from users

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Visually identify direction of development and areas that require attention

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.1 (10)

4.1

Based on 10 reviews

## Pricing

Value for money

4.1 (8)

Basic

$6,000

Per Year

Value for money

4.1 (8)

4.1

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (10)

4.7

Based on 10 reviews

## User reviews

Overall rating

4.1

Based on 10 reviews

Filter by rating

5(2)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Charlie M.

Information Analyst

Hospital & Health Care

### "CXAIR Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 5, 2020

CXAIR is enabling the Trust to share information on a grander scale to multiple individuals at the same time, ensuring that everyone is working off the same data/reports. In addition, as the feeds are as close to live as required, meaning the Trust can act on information proactively, rather than retrospectively. We have managed to identify a large volume of products that are non-moving, thus allowing us to work collaboratively with clinical areas in decision making. Alongside the production of internal projects, the solution has allowed us to increase patient safety by utilising product information for product recall(s). Finally, CXAIR enables proactive inventory management by allowing us t identify how stock movements throughout all our locations, enabling a reduction in stock.

Pros

The solution enables the ability to centralise all information into a single pool of reports. This, on a long term scale, should reduce the need for multiple analytical tools. Data can be refreshed in line with business needs. Presentation of the data can be simple (graphs) or in depth (via drilldown) allowing a bespoke approach for each area of information.

Cons

Difficulty in navigating the solution, as sometimes it gets caught in a "Loop" and unable to return to the homepage. Also not fully customisable view, leaving the solution dashboard/navigation to look very 00's compared to the actual analytics. Designing of reports requires a level of expertise, in which training is provided.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Louise S.

Information Analyst

Information Services

### "Review from an all round user."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2019

Pros

Simple ease of use, excellent functionality. Support team and consultants always happy to help with excellent efficient response times.

Cons

I can honestly say there is nothing that I do not like with the CXAIR software. It ticks all the boxes for my day to day information related tasks and makes processes simple and more efficient.

Switched from

[Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jan G.

Business Intelligence

Health, Wellness and Fitness

### "CXAIR at MPFT"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 8, 2019

Pros

Friendly and helpful support team Connexica is local to MPFT Easy to click and view reports via Menu Icons

Cons

Would be nice to have some minor suggested updates happen sooner. Eg group exports from folders of reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Andrew F.

Information Manager

Hospital & Health Care

### "CXAir - NHS Trust Client"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 31, 2019

CXAir is giving us the opportunity to update and revitalise our reporting strategy and business intelligence provision across our hospitals. There is much more to be gained from the application which we will be exploring over the coming months.

Pros

It is a very flexible application providing the opportunity to produce interactive reports from the relatively simple to very complex that are easy to run by the end User. The client support from Connexica is also second to none, very quick to respond and always willing to help.

Cons

Because the application is extremely flexible there are often many ways to achieve the same result in a report. Whilst this is not strictly an issue it means you may have to try various approaches to a problem before finding a solution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Sam L.

AD Digital Intelligence & Analytics

Mental Health Care

### "Simple Feedback"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

July 31, 2019

Pros

Visualisation are simple and available out of the box. The user interface is easy and intuitive for new people to the Trust to adopt. Data can be exported and PDFs created to enable information to be included into presentations and narrative reports. CXAir Consultants are very knowledgeable about the product.

Cons

Analysts joining our company are not familiar with the product and unlike Tableau and Power BI limited online videos or forums exist. The product works better with Chrome than Internet Explorer which is our main browser.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KO

katherine O.

Data Warehouse Technician

Hospital & Health Care

### "CXAir review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2019

Automating manual processes and reporting done in Excel.

Pros

easy to use, but if you have a problem or query the helpdesk always help you to resolve it. Once reports are set up everything can be automated.

Cons

Can be slow at times, but obviously this can be resolved with higher specification machines.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

hermes B.

Data warehouse technician

Health, Wellness and Fitness

### "review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 31, 2019

Pros

easy to use. Users can make a report out of it within minutes

Cons

for viewer users require a login; we cannot use network permissions like admin user

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reasons for choosing CXAIR

UK based, price usability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Martin M.

Business Intelligence Analyst

Financial Services

### "Reporting Made Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2019

CXAIR was my primary project in my first year with the society and I have found it to be an excellent platform that once set up has become an integral part of our reporting capabilities across the business.

Pros

The software has made reporting in our organisation much more streamlined. There is a multitude of reporting features available, with dashboard abilities and auto-scheduling of reports being particularly useful.

Cons

The graphing engine can sometimes seem a little outdated - a few issues with labelling positions etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jeff J.

Account Manager

Health, Wellness and Fitness

### "Connexica an end-user review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 30, 2019

Daily ad hoc client requests, along with scheduled monthly reporting for client useage

Pros

It is very powerful and flexible in it's capabilities

Cons

We are on a version that is 4-5 years old and I am sure there is much that we are missing out on due to that. Also we don't have a published data dictionary, and our Indexes and field names leave a lot of room for improvement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Shaun D.

Force Support Manager

Computer & Network Security

### "Documentation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 30, 2019

The product is great but not getting the full potential from it. This is because they are no resources to help an administrator. Calculation Builder could do with its own manual.

Pros

I like the speed of CXAIR it is also very flexible and very powerful.

Cons

Lack of documentation. You have very few videos, just one not very comprehensive User Guide. If you could link it to another language at least it would help (SQL).

Alternatives considered

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reasons for choosing CXAIR

Already in place.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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