Who Uses This Software?

This software is an effective phone management solution for small to medium businesses, giving you the power to set up any combination of these features to meet the unique requirements of any business


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.95/one-time/user
  • Pricing Details
    Lifetime License
  • Deployment
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • NCH Software
  • www.nchsoftware.com/
  • Founded 1993
  • United States

About IVM Interactive Voice Response

IVM is a telephone interactive voice response (IVR) program for Windows and Linux. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. Callers navigate menus and prompts by pressing numbers on their telephone. Menu commands can record and replay messages, transfer calls and perform a number of other functions.


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IVM Interactive Voice Response Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

IVM Interactive Voice Response Reviews


Very simple to use

May 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to use, incredibly easy to configure

don't need to install extra lines

tons of features within the software

Cons: You should restart the computer once a day otherwise it tends to freeze up and cause issues

requires maintenance