--- title: "VRS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VRS Software - reviews, pricing plans, popular comparisons to other Call Recording products and more." source_url: "https://www.capterra.com/p/189164/VRS/" page_type: "product" language: "en" --- # VRS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VRS ## What is VRS? A professional digital audio recording application for Windows or Linux PCs. This multichannel audio recording software has a robust design and simple interface making for fail-safe but user-friendly day-to-day operation. ## What is VRS used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79.99 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VRS?[Manage this product listing](https://www.g2.com/products/broadwave-streaming-audio/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VRS 5.0 (1) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $79.99 Per User, One Time Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (888) Value For Money 4.0 (1) Value For Money 4.6 (798) Customer Service 3.0 (1) Customer Service 4.7 (819) ## VRS alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about VRS Overview ### What company size and specific industries is VRS built for? VRS is designed for small to mid-sized teams and individual professionals that need a simple digital audio-recording tool for everyday recording tasks. It is not tied to a specific industry, so it suits general business, administrative, and professional users who need straightforward recording options. Features and Usability ### What are the key features of VRS? VRS offers auto-dialer, call center management, call monitoring, call recording, and call tracking for handling voice interactions. It also includes call transfer, caller ID, IVR, computer telephony integration, and VoIP connection, plus hotkeys, scheduled recording, multi-channel communication, and multiple parties support. Integrations ### Which third-party tools and platforms does VRS integrate with? VRS integrates with Axon Virtual PBX and Express Talk for voice and telephony connections. These two catalog integrations cover the available third-party platform support listed for VRS. Getting Started and Support ### What training and onboarding options does VRS offer? VRS provides documentation for training and onboarding support. This written material gives teams a reference for product features, setup steps, and usage guidance, and it can be reviewed as needed during implementation and day-to-day work. Getting Started and Support ### What customer support options does VRS offer? VRS offers email/help desk support and FAQ/forum resources. These channels give users a direct way to ask questions and a self-service option for common issues. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or recurring frustrations. ## Features AI summary Based on 2,215 Call Recording reviews Capterra reviewers highlight these as the top features buyers look for in telephony software: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) VRS supports **VoIP Connection** and **Call Monitoring**, so teams can manage internet-based calling and keep track of call quality and agent performance. However, it does not offer **Call Routing**. Instead, it provides other features that reviewers also rate as important, including **Call Recording** (**40%**), **Caller ID** (**39%**), and **Call Center Management** (**38%**). These features help businesses document conversations, identify incoming callers, and oversee call operations more effectively, allowing teams to maintain visibility and improve daily communication workflows. Auto-Dialer System that automatically dials calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Tracking Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number VRS 13 features ### All Features - Auto-Dialer: System that automatically dials calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Recording: Record live video calls to play later - Scheduled Recording: Automatically record calls at predetermined times - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic $79.99 Per User,One Time Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Axon Virtual PBX](https://www.capterra.com/p/189172/Axon-Virtual-PBX/)[ Express Talk](https://www.capterra.com/p/187120/Express-Talk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Co-Founder/Producer Entertainment ### "The Sounds editor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 18, 2019 I've been using this software for years to help with editing sound effects and music for my shows. Haven't thought of switching yet. Pros My projects always seemed to have a flawless feeling after it's finished because of how much detail the program helps fix. Cons It wasn't very well explained on how to use the software in the beginning. Had to do a lot of digging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 26, 2019 Hi there, Thank you for your feedback. Our Support Team is always ready to help you with any questions or concerns you may be experiencing. You can reach them here: https://www.nch.com.au/support/supportcontact.html?software=VRS -NCH Software Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.