Who Uses This Software?

Retail Brands, Communication Agencies


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.00/month
  • Pricing Details
    Includes one user and one social account to get started with customer care.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    24/7 (Live Rep)

Vendor Details

  • Juphy
  • juphy.com
  • Turkey

About Juphy

Allows businesses to engage customers across Facebook, Instagram, Twitter, and YouTube.


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Juphy Features

  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring

Juphy Reviews Recently Reviewed!


Capterra loader

Our new favourite tool for Customer Support!

Jul 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Juphy is easy to use and integrate. After 30 minutes of signing up, it became the key of our communication center with our customers!

Cons: After changing status to a ticket to "solved", it'd be awesome if the page is auto refreshed.

This feature is in their public roadmap so I have nothing to worry about.

Overall: As a support team member of a comlicated SaaS product, we get lots of support tickets from our customers. Prioritization is key for us.

Juphy helped us settle an efficient customer support process and the team is working hard to make Juphy better every day.