--- title: "Axon Virtual PBX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Axon Virtual PBX Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more." source_url: "https://www.capterra.com/p/189172/Axon-Virtual-PBX/" page_type: "product" language: "en" --- # Axon Virtual PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Axon Virtual PBX ## What is Axon Virtual PBX? This software works as a fully-featured telephone switch connecting to phone lines and extensions using state-of-the-art VoIP technology, offering all the normal features of a traditional PBX routing all calls within a business. Manages telephone calls within a business. All the standard PBX features like call transfer, hold, and record. Up to 64 extensions or external lines. A voicemail box for every extension. Basic On-hold Music. An easy web-like control panel that can be accessed remotely. ## What is Axon Virtual PBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $139 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Axon Virtual PBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.nchsoftware.com&name=Axon Virtual PBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Axon Virtual PBX 4.5 (2) VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $139 Per User, One Time Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.4 (466) Value For Money 4.5 (2) Value For Money 4.3 (307) Customer Service 4.5 (2) Customer Service 4.1 (338) ## Axon Virtual PBX alternatives [4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/) [5.0 (22)](https://www.capterra.com/p/208449/HoduPBX/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Axon Virtual PBX Overview ### What company size and specific industries is Axon Virtual PBX built for? Axon Virtual PBX is designed for businesses of any size, from small companies to large enterprises, that need a scalable VoIP-based PBX system. The vendor description does not specify particular industries, so it appears suited to general business use across sectors that require phone system deployment on a PC. Features and Usability ### What are the key features of Axon Virtual PBX? Axon Virtual PBX offers call center and telephony features such as automatic call distribution, call routing, IVR, call transfer, call conferencing, and call logging. It also includes call recording, call monitoring, computer telephony integration, contact management, employee directory, voice mail, auto-dialer, predictive dialer, and virtual call center tools. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Axon Virtual PBX offer? Axon Virtual PBX provides documentation for training and onboarding. This gives teams written reference material for setup, feature review, and step-by-step guidance that users can consult as needed during adoption and ongoing use. Getting Started and Support ### What customer support options does Axon Virtual PBX offer? Axon Virtual PBX provides Email/Help Desk, FAQ/Forum, and Chat support. No reviewer feedback about support is available in the catalog data, so user experience with response times or helpfulness cannot be assessed from the provided information. ## Features AI summary Based on 1,849 Business Phone Systems reviews Capterra reviewers of Business Phone Systems most often point to these features as essential when comparing options: - **Mobile Access** (**50%** of reviewers rated this feature as critical) - **Voice Mail** (**48%**) - **Call Routing** (**52%**) Axon Virtual PBX includes **Voice Mail** and **Call Routing**, giving businesses tools to capture missed messages and direct incoming calls to the right person or department. However, it does not offer **Mobile Access**. Instead, it provides **Call Transfer** (**46%**), which still helps teams move callers efficiently between employees. Together, these features help businesses manage call flow more effectively, reduce missed communications, and give teams a more organized way to handle customer conversations. Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Axon Virtual PBX 17 features ### All Features - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $139.00 Per User,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC Donald C. Contract Carrier Sales Specialist Transportation/Trucking/Railroad ### "Axon is easy to use and easy to scale" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 11, 2018 Pros Very easy to use and teach your employees how to use. Scales incredibly fluidly so that it can be easily implemented across an entire organization Cons Doesn't have as many features as I'd like so sometimes it's difficult to accomplish the task at hand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Amir K. IT Manager Telecommunications ### "Good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2018 Pros Its an easy to use product when you have a small company, the product is easy to install and to configure. Cons Need more features like CTI and ... but in the main subject all is good and its work fine. I try it and its a good one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.