# ZigiOps  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ZigiOps  the right Integration solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/189181/ZigiOps/reviews

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ZigiOps

4.8 (10)

[View alternatives](https://www.capterra.com/p/189181/ZigiOps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ZigiOps

Ease of use

4.4

Customer Service

4.7

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

James C.  
Sales and Markegint  
Marketing and Advertising  
Used the software for: 6-12 months

### "great tool for integration"

September 2, 2022

5.0

We used it for many interactions and it solved many problems, besides saving a lot of time. It is certainly a tool that facilitated the company's processes.

Pros

It was very easy for us to integrate into other systems. Excellent functionality for data transformation. Agile and effective support team. The interface is very simple and can be run with simple clicks. Reports are simple but complete.

Cons

My first transfers to excel resulted in some strange results with columns out of place. But the support team helped me and it was resolved.

Review Source

SW

Steven W.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Reliable Integration Tool with Excellent Support"

March 18, 2026

5.0

Overall, my ZigiOps experience has been highly positive. It also solved various challenges created by each of the systems we use and saved us countless hours of time. With its easy-to-use interface, even non-technical users can easily navigate the application without difficulty. I would also say that their support team stands out as being very cooperative and responsive, which was extremely valuable when we initially encountered some challenges and minor bugs while setting up the application. Their ability to transform data and effectively monitor/track integrations with graphical representations provides us with highly functional workflows. Minor issues, occasional bugs, and minor difficulty tracking down during initial setup did arise, but were quickly handled by their support team. Overall, this is a highly effective and dependable integration solution with great opportunities for continued development enhancement.

Pros

The ease of using ZigiOps tool offers simple connections to other solutions, a high level of transformation capability, and a simple, user-friendly interface, giving you time savings with increased productivity through these integrations. The customer support team is very cooperative and quick to respond.

Cons

There may be some trials and tribulations upon initial installation, but don’t give you too much heartache because these issues can be overcome over time through continued support from the vendor. Also, some minor bugs or issues will occur during data export formatting, so don’t be surprised if you encounter one now and then. Additionally, there are definitely opportunities for enhancement of specific capabilities/functionality.

Switched from

[Jitterbit](https://www.capterra.com/p/82035/Jitterbit/)

We made the switch to ZigiOps because it offers faster, easier integrations, better data synchronization, and a more responsive support team compared to our previous tool.

Review Source

AA

Ahmed A.  
IT Manager  
Computer Software  
Used the software for: 2+ years

### "ZigiOps Review"

October 14, 2021

4.0

Pros

Different data sources Easy to setup Easy to integrate

Cons

Stability Down for many times Log structure

Review Source

BM

Bob M.  
Director  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Efficient No-Code Integration Solution for Businesses"

March 18, 2026

5.0

ZigiWave can be a great option for businesses that want to connect their systems without the need for writing code. It helps businesses to automate workflows and improve team productivity; however, due to the learning curve and the lack of reviews, organizations should try the platform before implementing it fully.

Pros

ZigiWave offers an easy-to-use, powerful platform that allows you to connect multiple systems with no code required. Users can connect systems with real-time data synchronization, automate tasks, and customize them flexibly. The platform is designed for both large and small businesses.

Cons

ZigiWave has very few public reviews, something that can make it easier for new users to trust. The initial setup process may be difficult for beginners. Pricing is not readily available, and there is a lack of good support documentation.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

I made the switch to get more advanced integration control and better support for complex workflows. ZigiOps offered deeper customization and stronger system connectivity, which made it easier to manage enterprise-level processes efficiently.

Review Source

KK

Kwaku K.  
Director  
Cosmetics  
Used the software for: Less than 6 months

### "Reliable No-Code Integration Tool with Strong Automation Capabilities"

March 19, 2026

5.0

ZigiWave is an excellent option for companies seeking to simplify their integrations without needing to write any code. I've had a good experience with ZigiWave, especially in terms of how well it connects different platforms and automates processes to make them more efficient. While it does help you complete tasks faster and save on labor hours, it may take some time for novice users to understand how to use ZigiWave properly as they become familiar with the system’s configuration and features.

Pros

No-code platform designed for ease of use to integrate systems without the use of code. Supports real-time synchronization of data between two or more systems, provides automated processes that allow users to create customized and dynamic processes tailored to specific needs, and can be used to perform both manual and automated tasks. Large and small enterprises can be controlled with an appropriate degree of flexibility within ZigiWave. Overall, it has been shown to enhance productivity, decrease the need for manual labor in performing specific tasks, and streamline processes throughout the organization.

Cons

Lack of publicly-available reviews may limit the level of initial trust from new clients. Beginners may find the setup process somewhat complicated. Details on pricing are not readily available, and enhancements could be made to the documentation, thus aiding new clients with guidance during their implementation cycle.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

I switched to gain more advanced integration control and better support for complex workflows.

Review Source

VR

Verified Reviewer  
ITSM Practice  
Computer Software  
Used the software for: 2+ years

### "Ease of integration and best practice use cases"

July 2, 2021

5.0

The alternative was to develop homegrown integration, once I understood the architecture and the capabilities, I understood, this is the right solution, not only for current requirements but also future ones.

Pros

It is very easy to use and understand, how to connect to the source and target tools, how to transform the data, configuration of the use cases, moreover, the support is always there, with the right knowledge to solve and help with any product or use cases issues

Cons

I am using the on-premisses software, when I used it, this was the only option, although there is no need to a very strong machine, I would prefer to have the option for a SaaS implementation as well.

Reason for choosing ZigiOps

The alternative was to develop homegrown integration, once I understood the architecture and the capabilities, I understood, this is the right solution, not only for current requirements but also future ones.

Review Source

CH

Chris H.  
ServiceNow Developer  
Computer Software  
Used the software for: 6-12 months

### "Good foundation, tons of potential"

October 14, 2021

5.0

We had some growing pains getting it set up, but once we were past those hurdles, things improved dramatically.

Pros

By far my favorite part of utilizing the software is the responsiveness of the support. We are not familiar with these types of tools and the ZigiOps support team is top notch.

Cons

There are still some room for enhancement and we have run into some bugs. But the support team was sure to respond quickly when issues arose.

Alternatives considered

[Jitterbit](https://www.capterra.com/p/82035/Jitterbit/)[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)

Review Source

VR

Verified Reviewer  
Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Fast and easy ServiceNow and Jira integration!"

July 1, 2019

5.0

In a process of looking for fast and easy integration between ServiceNow and Jira, we found out ZigiOps as the most advanced, flexible and scalable integration product which can integrate those systems. Basically together with their team, we have integrated ServiceNow and Jira in a matter of a couple of minutes.

Pros

Very easy setup, great flexibility, and great customer support.

Cons

The product itself worked perfectly for our customer needs. The support of the product was also great and very responsive. Nothing to dislike about it.

Review Source

SD

Sudip D.  
Senior Service Delivery Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Game Changer"

October 8, 2021

5.0

Integration of various system with ITSM tool

Pros

We were struggling to do integration of our ITSM tools with BMC Discovery tool. We reached out to Zigiops for help and they we were able to demonstrate how quickly the integration can be done.We were super impressed with the integration features which were there(graphical way to track the source and target system data transformation). We are working on recommending this tool to our other client based on the success which we have seen

Cons

The integration feature we liked the best

Review Source

Response from ZigiWave

October 11, 2021

Thanks for the great feedback, Sudip! Its always a pleasure to work with you.

VRG

Vinayaka Rao G.  
Tech Consulting  
Information Technology and Services  
Used the software for: 2+ years

### "OpsB Integration"

October 15, 2021

4.0

Pros

Integration Procedure and Product Effectiveness.

Cons

User Interface and Options to select right service.

Review Source

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