--- title: "Peepi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Peepi Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/189182/Peepi/" page_type: "product" language: "en" --- # Peepi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Peepi ## What is Peepi? Peepi the complete solution to scale the engagement of customers and employees, in order to transform them into brand advocates. The product acts as the brand's online community, where users perform a series of challenges for the brand, earn points, compete in the ranking and are rewarded for it. In addition to gamification, the platform is fully customizable, has native reports and integrates natively with RD Station, Hubspot, Salesforce and Zapier. ## What is Peepi used for? [Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $890 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Peepi?[Manage this product listing](https://www.g2.com/products/peepi/claim_requests/new?auto=true) ## Peepi Overview Updated September 2026 AI summary Peepi supports businesses of all sizes in managing customer loyalty and advocacy programs through a cloud-based platform. It offers campaign management, customer segmentation, rewards, and engagement tracking, with additional tools for gamification, referral tracking, and branded communication. Multi-channel marketing and API access enable integration and flexibility, making it suitable for organizations seeking to enhance customer or employee engagement initiatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Peepi 0.0 VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $890 Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (196) Value For Money 0.0 (0) Value For Money 4.3 (156) Customer Service 0.0 (0) Customer Service 4.4 (178) ## Peepi alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Influitive](https://www.capterra.com/p/136258/AdvocateHub/) [4.7 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136258/AdvocateHub/) Highest Rated [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [White Label Loyalty](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/) [4.8 (16)](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/reviews/) Starting price $1999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/) ## FAQs about Peepi Overview ### What company size and specific industries is Peepi built for? Peepi is designed for employee brands with 50 or more employees, especially organizations focused on repetition and loyalty. It suits educational institutions, SaaS companies, app-based businesses, loyalty plan providers, and subscription-based companies that need tools for recurring engagement and customer retention. Features and Usability ### What are the key features of Peepi? Peepi offers customer and employee engagement features, including activity tracking, engagement tracking, feedback management, and surveys & feedback. It also includes advocate management, referral tracking, rewards program tools, and gamification, plus reporting/analytics, ROI tracking, customer segmentation, and multi-channel marketing for campaign and community management. Getting Started and Support ### What training and onboarding options does Peepi offer? Peepi provides in person training, live online sessions, and webinars to help teams get started. In person training supports direct, on-site guidance, live online sessions allow remote instruction, and webinars provide scheduled group learning and product information. Getting Started and Support ### What customer support options does Peepi offer? Peepi provides email/help desk, a knowledge base, phone support, and chat. Without reviewer feedback on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to seek assistance. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra reviewers highlight these as the features buyers care about most when comparing customer loyalty software: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Peepi includes **Rewards Management**, but it does not include **Loyalty Program** or **Third-Party Integrations**. Instead, it offers **Member Portal** (**31%**), which gives customers a dedicated place to view account details and interact with the program. These features can help businesses manage incentives more effectively while providing teams with a clearer way to support customer retention and ongoing participation. Activity/News Feed Continuous profile-based stream of news and activity Activity Tracking Track and document all activities across devices, networks, and other systems Advocate Management Track and manage advocate communication, engagement, and performance Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Blogs Allows users to publish blogs on social site Peepi 41 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Advocate Management: Track and manage advocate communication, engagement, and performance - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Blogs: Allows users to publish blogs on social site - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Content Creation: The ability to create unique content - Contest Management: Organize and manage interactive contests or challenges - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Gamification: Games or game-like elements to track progress and reward accomplishments - Interactive Content: Allow the audience to interact or engage with the content - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Member Portal: Online gateway through which members can access/update personal information - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Newsletter Management: Create and update newsletter content to increase engagement - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Screen Sharing: Digitally share screen view with others - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Social Promotion: Market event via social media tools - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $890.00 Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.